Genacross Lutheran Services Napoleon Campus is an assisted living and memory care community in Napoleon, OH.
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Genacross Lutheran Services Napoleon Campus
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1036 South Perry Street, Napoleon, OH 43545
For more information about senior living options: (866) 208-4318
Residents and families describe consistent, attentive care from the staff.
Multiple reviewers say their loved ones are treated very well and that staff follow through on day-to-day needs. A couple of comments also focus on safety and on how residents respond to therapy. At the same time, other reviews raise concerns about staffing levels and how employees are treated, so experiences can vary.
Reviews mention activities and therapy as a meaningful part of life here.
Several residents (or family members) describe regular engagement, including games, exercise equipment, bingo, and scheduled daily activities. Reviews from people focused on rehabilitation and therapy also describe noticeable progress. One reviewer, however, calls out poor organization skills when it comes to therapy involvement, which is an outlier but still relevant.
Some reviews describe problems with staffing consistency and management behavior.
A number of reviewers express dissatisfaction about staffing, including being understaffed, relying on agency workers, and an unfavorable patient-to-staff ratio. Others mention negative interactions with staff, including claims about rude day-shift behavior and accusations involving reporting. There are also reviews that describe management as shady or biased, which adds to the concern beyond day-to-day care.
Dining reviews are split on whether the food meets expectations.
One reviewer says the food is not good, while another describes the meals as very good. The community includes meal preparation and service and supports special dietary restrictions, which may help explain why tastes and experiences differ between residents.
More than a couple of reviews point to cleanliness in the facility.
Reviewers mention housekeeping and a clean environment as a positive aspect of the day-to-day experience. One also calls out overall cleanliness directly, reinforcing that at least some residents notice and appreciate it.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
44 resident community capacity
Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Memory Care
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Private bathrooms
Toledo Express (22 miles away)
Transportation arrangement Transportation arrangement (non-medical)
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesGenacross Lutheran Services Napoleon Campus is located at 1036 South Perry Street, Napoleon, OH 43545 in Henry County, Ohio
The features provided by Genacross Lutheran Services Napoleon Campus are designed to create a supportive and secure environment for residents with dementia or Alzheimer's disease. Assistance with dressing ensures that individuals are comfortable and appropriately clothed, which can enhance their sense of dignity and self-esteem. Medication management is vital in preventing medication errors and ensuring residents receive the correct dosages on schedule, thereby maintaining their overall health. Meal preparation and service address nutritional needs while accommodating specific dietary restrictions, promoting physical well-being. Activities of daily living assistance, including bathing and transfers, not only support personal hygiene but also encourage independence to the extent possible, fostering a greater sense of control. The 24-hour supervision provides peace of mind for both residents and families, as trained staff are readily available to respond to any emergencies or behavioral challenges that may arise due to memory impairments. Together, these services contribute significantly to improving the quality of life for individuals facing cognitive decline.
Genacross Lutheran Services Napoleon Campus on seniors.fyi includes 3 photos including images showing interior, fireplace, television, decor, building, entrance, landscaping, dining, and more.
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