Genacross Lutheran Services Napoleon Campus

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Genacross Lutheran Services Napoleon Campus Genacross Lutheran Services Napoleon Campus Genacross Lutheran Services Napoleon Campus

Genacross Lutheran Services Napoleon Campus

Information last verified:

1036 South Perry Street, Napoleon, OH 43545

For more information about senior living options: (844) 490-3973

3.5 from 58 reviews
5 stars
24
4 stars
9
3 stars
9
2 stars
4
1 stars
12

Overall Review of Genacross Lutheran Services Napoleon Campus

Pros

  • pro The staff is wonderful and helpful.
  • pro The residents are treated very well.
  • pro The food is good.
  • pro They keep residents busy with activities like games, exercise equipment, bingo, and therapy is great.
  • pro There is a chapel for service.
  • pro Laundry is provided for residents.
  • pro Meals are very good.
  • pro The facility is kept clean with housekeeping.
  • pro Everyone is wonderful to talk to.
  • pro It’s a great place to be.
  • pro The facility has a very nice aesthetic and residents and staff seem happy.
  • pro The elderly nursing facility takes excellent care of the residents.

Cons

  • pro The food isn't any good.
  • pro The staff is terrible and inconsistent.
  • pro Nurse Leslie let several emergency lights go off without attention.
  • pro The nursing staff is unhelpful and clearly prejudiced.
  • pro The facility fired a family member wrongfully and lied about the reason.
  • pro Management seems shady and out of pocket.
  • pro The place is horrible and the day shift staff are rude.
  • pro The work environment is horrible.
  • pro Nurses will falsely report employees to the DON.
  • pro This is the worst facility the reviewer has ever been to.
  • pro The last years of a loved one's life are spent terribly.
  • pro The patient-to-staff ratio is way off and needs improvement.

Review

Genacross Lutheran Services Napoleon Campus is best suited for families seeking a warm, community-centric option where residents are actively engaged and treated with visible kindness. The campus tends to shine for those who value a robust calendar of social and wellness activities, reliable housekeeping, clean facilities, and in-house services like laundry and regular chaplain visits. For families prioritizing a bright social atmosphere, consistent routines, and a steady stream of programming, from games and bingo to therapy and worship, this campus often delivers a comforting, home-like feel.

On the positive side, the most consistent praise centers on the staff’s warmth and the apparent care shown to residents. Several reviews highlight friendly, helpful caregivers who communicate well and make residents feel safe. The ambience is often described as pleasant, with a clean, well-kept environment and welcoming common areas. Programs and services, the therapy options, exercise opportunities, chapel, and regular activities, are repeatedly cited as strong points. When things click, families see residents thriving in a setting that feels attentive and personal, with meals described as good and housekeeping doing solid work.

Yet the picture is not uniformly rosy. A significant undercurrent of dissatisfaction runs through many reviews about staffing consistency and management. Recurrent complaints point to rude or inconsistent day-shift staff, perceived bias or mismanagement, and regulatory-sounding concerns about accountability. Reports of under-staffing, reliance on agency staff, and tensions between agency workers and permanent employees create worries about continuity of care and smooth day-to-day operations. Some families report serious disputes or trust issues with management, including allegations of improper firings and questionable decisions. These factors can undermine the otherwise positive experiences and raise questions about reliability over time.

The strength of the program elements does offset certain drawbacks only to a degree. The engaging activities, solid therapy options, and in-house chapel help create meaningful quality-of-life moments that can make a real difference for a resident who thrives on routine and social interaction. When staffing is consistent and caring, residents tend to do well and families feel reassured by the visible investment in resident happiness. However, the gaps in staffing stability and questions about leadership transparency temper the overall value proposition. For families prioritizing reliability and predictable oversight, these concerns can’t be dismissed.

For those weighing alternatives, the critical tipping point is staffing and governance. If a facility’s people and leadership track record are paramount, if a family cannot tolerate recurring reports of rude shifts, missed responses to alarms, or rumors of management missteps, look to communities with stronger, more transparent cultures and demonstrably lower turnover. If the priority is a vibrant social life, robust activity options, and a faith-based environment, Genacross Napoleon remains a compelling option, provided there is a candid plan to monitor staffing levels, ensure consistent daytime coverage, and verify that turnover isn’t eroding care quality.

Decision-makers should visit with a critical eye, preferably across different shifts, and speak directly with frontline staff, the DON, and current residents or families. Ask specific questions about nurse response times, staffing ratios, the use of agency personnel, and recent management changes. Inquire about how concerns are handled, how transparency is maintained, and what concrete steps are in place to improve consistency and accountability. For families comfortable with a strong social program and a faith-oriented setting, and who are willing to actively confirm staffing stability, Genacross Napoleon can be a solid, nurturing choice. For others who prioritize unambiguous reliability and tight governance, it may be prudent to explore alternatives before making a final commitment.

Features

Housing

  • 44 resident community capacity 44 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.

Transportation

  • Toledo Express (22 miles away) Toledo Express (22 miles away)
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Genacross Lutheran Services Napoleon Campus is a senior living community located in Napoleon, OH. We offer a range of care services and amenities to ensure that our residents are well taken care of and live comfortably.

Our community provides a continuum of care, including Continuing Care Retirement Community (CCRC), Independent Living, Memory Care, and Skilled Nursing Facility options. This means that as the needs of our residents change over time, they can easily transition to different levels of care without having to leave their familiar surroundings.

The amenities at Genacross Lutheran Services Napoleon Campus are designed to enhance the quality of life for our residents. Each apartment is fully furnished and comes with private bathrooms. Cable or satellite TV is provided so residents can stay connected and entertained. Housekeeping services are available to keep apartments clean and tidy.

We understand that transportation is important for our residents' independence, which is why we offer transportation arrangements for non-medical needs. Whether it's going to the nearby park, pharmacy, restaurant, or place of worship, residents can rely on us to get them there safely.

At Genacross Lutheran Services Napoleon Campus, we prioritize the well-being and health of our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time. We also accommodate special dietary restrictions such as diabetes diets and provide meal preparation and service.

In addition to meeting physical needs, we also focus on promoting social engagement and mental stimulation. Scheduled daily activities are organized to keep residents active and engaged with others in the community.

With nearby parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship, our location offers convenience for our residents' daily needs.

At Genacross Lutheran Services Napoleon Campus, we strive to create a warm and homelike environment where seniors can age gracefully while receiving the care they need.

Nearby Places of Interest

Restaurants

  • Herm's Fresh Meat Deli & Carry (0.2 miles)
  • Hill's Family Restaurant & Steakhouse (1.4 miles)
  • Azul Tequila (1.5 miles)
  • China Dragon (1.6 miles)
  • Little Caesars Pizza (1.7 miles)
  • McDonald's (1.8 miles)
  • Domino's Pizza (1.9 miles)

Places of Worship

  • Fuse (0.4 miles)
  • Church Of The Nazarene (0.4 miles)
  • United Pentecostal Church (2.2 miles)
  • Jehovah's Witnesses (2.3 miles)
  • Malinta Memorial United Methodist Church (5.8 miles)
  • Wesleyan Church (7 miles)
  • Liberty Chapel United Methodist Church (7.4 miles)

Parks

  • Kid's Kingdom (1.3 miles)
  • Liberty Center Parks (7.1 miles)
  • Homecoming Hill (11.2 miles)
  • Homecoming Park (11.3 miles)
  • Reighard Park (11.9 miles)
  • Rotary Park-Parks & Recreation (12.2 miles)
  • Providence Metropark (13.2 miles)

Pharmacies

  • Rite Aid (1.3 miles)
  • Village Apothecary (1.6 miles)
  • Rite Aid (12.7 miles)
  • Rite Aid (12.9 miles)
  • Village Apothecary (13.2 miles)
  • Defiance Pharmacy (13.3 miles)

Physicians

  • Audiology Clinic of Northwest Ohio (1.5 miles)
  • Napoleon Clinic (1.7 miles)
  • Jerrold Gray MD (2.1 miles)
  • Henry County Family Physicians (2.7 miles)
  • Riverview Family Medicine (2.7 miles)
  • Henry County Family Physicians (9 miles)
  • Fulton County Ob/Gyn (11 miles)

Transportation

  • Ryder (2.1 miles)
  • Railtech Matweld (2.9 miles)
  • Wauseon Depot (11.7 miles)
  • Enterprise Rent-A-Car (12.2 miles)
  • U-Haul Neighborhood Dealer (12.4 miles)

Theaters

  • Field Of Dreams Drive In (10 miles)

Hospitals

  • Fulton County Health Center (11 miles)
  • Papilio Spa (12.5 miles)

Cafes

  • Red Rambler Coffees (13.3 miles)
  • Revival Coffee (13.3 miles)

Frequently Asked Questions

Where is Genacross Lutheran Services Napoleon Campus?
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