Genacross Lutheran Services Napoleon Campus
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1036 South Perry Street, Napoleon, OH 43545
For more information about senior living options: (844) 490-3973
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The staff are wonderful and helpful. The residents are treated very well. The food is good and meals are very good. Residents are kept busy with activities like games, exercise, bingo, and therapy. The facility is clean and well maintained. The atmosphere is nice and the staff are friendly. The in-house chaplain provides a positive service. A loved one is safe and well cared for, with positive progress in therapy. It is considered a great place to work.
The food isn't any good. The staff is unhelpful and clearly prejudiced. A family member was fired wrongfully and they lied about the reason. The day shift staff are rude. The facility is horrible and the management seems shady and out of pocket. The facility is understaffed and relies on agency workers who are treated like garbage. The reviewer would not recommend this place; it's a terrible facility. There is verbal abuse, constant disrespect, and a lack of ethical decision-making by staff. Nurses allegedly file false reports to the DON. The patient-to-staff ratio is way off and needs improvement.These reviews present a facility that can be described as a study in contrasts: some people speak glowingly of the experience there, while others recount frustration, breakdowns in staffing, and concerns about management. Taken together, they sketch a place that can feel warm and well-run to residents and families in some moments, yet feel disorganized and challenging in others. The common threads across the comments are a clear emphasis on staff attitude and resident care, the quality of daily life activities, and mixed signals about safety, leadership, and staffing levels.
On the positive side, many reviewers describe the environment as friendly, clean, and resident-focused. They praise the staff as wonderful and helpful, noting that residents are treated well and kept busy with a range of activities such as games, exercise equipment, bingo, and therapy. The facility is often described as aesthetically pleasing and well maintained, with cleanliness highlighted by several families and residents. The therapy program is frequently cited as a strong point, and there is appreciation for offerings like a chapel for services and in-house services including laundry and meals. Some reviewers specifically mention that the residents are happy and that the staff are easy to talk to, reinforcing a sense of community and support.
Several accounts frame the place as a good atmosphere for those living there. Phrases like "great residents," "nice facility," and "great place to work" appear in multiple reviews, underscoring an environment where people seem content and engaged. The presence of an in-house chaplain and the overall positive vibe around care and daily routines are repeatedly noted. In some cases, families express confidence that their loved ones are safe and being looked after properly, with comments about proper care, good therapy progress, and an overall sense that the facility is doing things correctly. There are even notes of improvement, such as upgrading facilities and bringing in new management staff, which some readers view as positive steps.
However, a substantial portion of the feedback centers on significant problems with staffing, management, and conduct. A recurring critique is inconsistent or poor staffing, with some reviewers describing the day-to-day experience as burdened by understaffing and reliance on agency workers who are not integrated smoothly with regular staff. Complaints include rude day shifts, staff that seems unresponsive, and a sense that the work environment is hostile or disrespectful. A few reviewers single out particular individuals or incidents, such as a nurse who allegedly did not address emergency lights, or perceived prejudice among some nursing staff. There are also explicit accusations of unethical behavior, including claims of false reports to administrators, wrongful firings, and management that feels "shady" or out-of-pocket.
Another recurring theme is dissatisfaction with how employees are treated and how management operates. Several comments describe a work environment that is grim for regular staff due to the high turnover of agency workers, verbal abuse, and disrespect. Some reviewers describe a lack of ethical decision-making and suggest that problems within the facility stem from leadership choices. The sense of frustration is sometimes tied to the handling of agency staff versus full-time staff, with concerns about how agency workers are valued and how this impacts overall care quality.
Safety and pandemic-era considerations also appear in the reviews. A few comments touch on infection control or mask-wearing, and one reviewer references the pandemic explicitly as part of the context for their remarks about the facility's quality of care. There are also strong concerns about the practical impact of staffing shortages on resident safety and the quality of rehabilitation, with some residents or families feeling that understaffing and turnover compromise the level of attention residents receive.
Overall, the picture that emerges is one of a facility that can deliver warmth, engagement, and solid daily life for residents when staffing and leadership align well with the care culture. At the same time, it harbors notable concerns about staffing levels, consistency of care, and management practices that affect both residents' experiences and staff morale. Families considering this facility are likely to weigh the positive experiences - friendly staff, good activities, clean environments, and reassuring routines - against concerns about underresourced shifts, the treatment of agency staff, and the transparency and reliability of leadership. Visiting in person, asking pointed questions about staffing patterns, incident handling, and staffing mix, and speaking with current residents and families could provide a clearer sense of which side of the experience is most likely to dominate in the near term.
44 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Toledo Express (22 miles away)
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Genacross Lutheran Services Napoleon Campus is a senior living community located in Napoleon, OH. We offer a range of care services and amenities to ensure that our residents are well taken care of and live comfortably.
Our community provides a continuum of care, including Continuing Care Retirement Community (CCRC), Independent Living, Memory Care, and Skilled Nursing Facility options. This means that as the needs of our residents change over time, they can easily transition to different levels of care without having to leave their familiar surroundings.
The amenities at Genacross Lutheran Services Napoleon Campus are designed to enhance the quality of life for our residents. Each apartment is fully furnished and comes with private bathrooms. Cable or satellite TV is provided so residents can stay connected and entertained. Housekeeping services are available to keep apartments clean and tidy.
We understand that transportation is important for our residents' independence, which is why we offer transportation arrangements for non-medical needs. Whether it's going to the nearby park, pharmacy, restaurant, or place of worship, residents can rely on us to get them there safely.
At Genacross Lutheran Services Napoleon Campus, we prioritize the well-being and health of our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time. We also accommodate special dietary restrictions such as diabetes diets and provide meal preparation and service.
In addition to meeting physical needs, we also focus on promoting social engagement and mental stimulation. Scheduled daily activities are organized to keep residents active and engaged with others in the community.
With nearby parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship, our location offers convenience for our residents' daily needs.
At Genacross Lutheran Services Napoleon Campus, we strive to create a warm and homelike environment where seniors can age gracefully while receiving the care they need.
Genacross Lutheran Services Napoleon Campus is located at 1036 South Perry Street, Napoleon, OH 43545 in Henry County, Ohio
The features provided by Genacross Lutheran Services Napoleon Campus are designed to create a supportive and secure environment for residents with dementia or Alzheimer's disease. Assistance with dressing ensures that individuals are comfortable and appropriately clothed, which can enhance their sense of dignity and self-esteem. Medication management is vital in preventing medication errors and ensuring residents receive the correct dosages on schedule, thereby maintaining their overall health. Meal preparation and service address nutritional needs while accommodating specific dietary restrictions, promoting physical well-being. Activities of daily living assistance, including bathing and transfers, not only support personal hygiene but also encourage independence to the extent possible, fostering a greater sense of control. The 24-hour supervision provides peace of mind for both residents and families, as trained staff are readily available to respond to any emergencies or behavioral challenges that may arise due to memory impairments. Together, these services contribute significantly to improving the quality of life for individuals facing cognitive decline.
Genacross Lutheran Services Napoleon Campus on seniors.fyi includes 3 photos including images showing interior, dining, windows, living room, fireplace, television, decor, building, and more.
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Memory Care Pathways: A Holistic Guide to Dementia Support
"Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.
Comprehending Evening Confusion in Dementia: Causes, Manifestations, and Support
Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.
Delirium and Dementia: Unraveling the Key Differences
Delirium is a rapidly onset, reversible cognitive disturbance often caused by acute medical issues, while dementia is a gradual and irreversible decline due to chronic neurodegenerative diseases. Accurate differentiation between the two is essential for appropriate treatment and management in older adults.
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