Echelon Assisted Living
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635 North Huntington Drive, Medina, OH 44256
For more information about senior living options: (844) 490-3973
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The staff are wonderful and clearly care for their residents. The facility is nice, well manicured, and feels like home. Outside vendors find the team extremely pleasant and easy to work with. Executive Director Chrissy is involved with residents, helpful, and genuinely cares for families. The care and compassion of the staff is evident across front desk, nursing, caretakers, and housekeeping. The activity directors provide unique and fun experiences for residents. The building is beautiful, clean, and well maintained, with daily activities and amenities. The staff consistently go above and beyond to ensure residents are happy and comfortable. The Echelon is a place families can trust to care for their loved ones. Leadership and administration strive to be among the best in the community.
They raised fees and monthly rent almost every quarter, pricing out the mother's healthcare toward the end of life. They served an eviction notice while she was in hospice with only two weeks left to live and did not assist in finding alternative care. The owner allegedly lied about staffing, saying the memory care unit would always have at least one RN on site, while the campus actually had only a single LPN at night. Ryan Boulton ignored repeated requests to set up a payment plan after outreach. Toward the end of her life, a fall in the hallway went unwitnessed because of poor staffing, and they could not determine how long she had been on the floor before transport. They charged an extra $900 per month for ongoing assistance once light nursing care was no longer adequate, including for dementia patients.The Echelon in Medina has left a multifaceted impression on families and outside partners who have interacted with its memory care and assisted living programs. For some, the experience has been deeply comforting and affirming: a beautiful, well-kept facility with an atmosphere that feels like home, friendly front-desk staff, and a team of nurses, care staff, and activity directors who demonstrate warmth, compassion, and genuine affection for the residents. In these accounts, the staff who work most directly with residents - nurses, caretakers, aides, and activity coordinators - are repeatedly praised for going above and beyond, forming bonds with residents, and providing attentive, personal care that made residents feel valued and safe. The executive leadership, especially Executive Director Chrissy, is frequently described as deeply involved, empathetic, and responsive; several families credit her with smoothing difficult moments and helping them feel more at ease during challenging times. In short, the day-to-day care and the human connections at the resident level are consistently highlighted as strengths.
The physical environment and the overall tone of the facility also receive high marks. Reviewers often describe the building as elegant, clean, and well maintained, with amenities and an atmosphere that convey a sense of dignity and comfort for older adults. The campus is portrayed as modern and well appointed, with both the memory care and assisted living components operating within a cohesive, senior-focused environment. The location's beauty and the sense that residents are living in a place designed to feel like home are recurring positives, and families frequently remark on how welcoming and approachable staff members are when they come through the front door. There are even lighter notes of whimsy and generosity, such as a Rolls-Royce donated to the facility that sits outside the front of the assisted living building, contributing to the impression of a high-quality, cared-for campus.
However, alongside these positive reflections runs a thread of caution and friction centered on administration and finances. A number of reviewers recount difficulties with communication and responsiveness from administrative personnel. In particular, issues around payment arrangements and billing surfaced, with multiple mentions of late payments and attempts to negotiate payment plans that did not receive timely or adequate responses. One account describes being ignored after repeated outreach, which understandably compounds the stress families already feel when navigating the costs of long-term care. Beyond routine billing, several reviewers also report frequent fee increases, with monthly rents rising more than once per year, eventually pricing some families out of the level of care they believed their loved one deserved.
Even more troubling are the accounts of eviction and discharge practices in the twilight of a resident's life. One reviewer details an eviction notice issued while their loved one was in hospice with only two weeks remaining to live, an action described as knowing the resident's prognosis but nonetheless pursuing discharge without help in locating suitable alternative care. This same reviewer states that foundational claims about staffing levels were misleading: the owner allegedly told them the memory care unit would have at least one registered nurse on staff, only to learn later that the campus relies on a single licensed practical nurse (LPN) at night to cover the entire campus. Such discrepancies between what is communicated and the on-the-ground realities have understandably left families feeling unsettled and betrayed, particularly at a time when accurate, timely information is most critical.
Safety concerns also feature prominently in the narratives. A late-night fall in the hallway - unwitnessed and with little explanation about how long the resident lay on the floor before being transported to the hospital - adds to the anxiety many families feel when a loved one's safety is entrusted to an institution. The combination of understaffing and the perception that critical incidents were not adequately documented or explained contributes to a lingering sense that more robust safety protocols and clearer communication were needed, especially in memory care where residents may be most vulnerable.
Despite these significant concerns, the reviews do not dismiss the entire experience nor the staff who clearly care deeply for residents. A number of testimonials emphasize the consistent, compassionate care delivered by nurses, aides, and support staff. They describe a culture of generosity, kindness, and active engagement in residents' lives - details such as residents participating in daily activities, caregivers who remember preferences and routines, and departments like activities and chaplaincy contributing meaningful emotional and social support. Family members frequently speak to the "home-like" atmosphere and the sense that staff remember their loved ones' histories, preferences, and personalities. The chaplaincy, in particular, is singled out as a meaningful source of comfort during difficult times, described as a "God send" by one grateful family.
Some reviewers extend praise beyond the staff to the broader community and even to outside partners. They highlight how the facility maintains strong, cooperative relationships with visiting family members and vendors who support resident care. The sense that the leadership team, including the owners in some accounts, makes personal visits and works to accommodate families in difficult circumstances emerges as a recurring positive note. In these testimonies, the Echelon is portrayed as a place where love for residents, collaboration with families, and a shared commitment to quality care are evident in practice, even when operational or financial tensions complicate the picture.
Taken together, the collection of experiences paints a complex portrait of the Echelon in Medina: a facility with undeniable strengths in resident-centered care, warmth from staff, and an aesthetically pleasing environment, balanced by serious concerns about administration, communications, and certain financial practices. For families considering care for a loved one in memory care, the message is both hopeful and cautioned. The exceptionally caring frontline staff and the visible dedication of directors and caregivers offer compelling reasons to believe that a loved one could feel valued and well cared for. Yet the administrative and financial dynamics - especially around billing, discharge practices during end-of-life phases, and accurately representing staffing levels - warrant careful scrutiny and thorough, independent research. If you are evaluating the Echelon, you may find it valuable to speak with multiple families, request a transparent accounting of staffing, and ask for firm commitments and documented plans regarding billing, discharge procedures, and escalation pathways for concerns. For those navigating the grief and decision-making that accompanies memory care placement, the overarching takeaway is to approach the process with diligence, empathy, and a clear understanding of both the human touch that can make a difference and the structures that must support it.
115 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Echelon Assisted Living in Medina, OH offers a comfortable and enriching living environment for seniors. With a range of care services including Independent Living and Memory Care, residents can choose the level of support that best suits their needs.
The community provides an array of amenities to enhance the quality of life for its residents. From a beauty salon to keep them looking their best to a fully furnished living space, Echelon ensures that all aspects of their daily lives are taken care of. Residents can enjoy cable or satellite TV in the privacy of their own rooms or gather in the dining room for restaurant-style meals prepared by the talented culinary team. The small library offers a quiet space for reading, while the gaming room provides entertainment opportunities. A computer center with Wi-Fi/high-speed internet keeps residents connected with loved ones and engaged with current affairs. The fitness room and wellness center promote active lifestyles and overall well-being. Additionally, outdoor spaces and gardens allow residents to relax and enjoy nature.
With an emphasis on care services, Echelon ensures that residents receive the assistance they need around the clock. A 24-hour call system and supervision provide peace of mind for both residents and their families. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper treatment adherence.
The community offers specialized memory care programming for those with cognitive impairments, providing tailored support for their unique needs. Echelon coordinates with health care providers to ensure holistic care is provided.
Residents at Echelon enjoy an active lifestyle through various activities offered daily. From fitness programs designed to keep them active and healthy to planned day trips for exploration outside the community, there is always something engaging happening in this vibrant community. Resident-run activities allow individuals to share their talents and interests with others.
Located conveniently nearby are several cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians' offices. This ensures that residents have easy access to a range of services and amenities in the surrounding area.
Echelon Assisted Living in Medina, OH is an inviting community that offers a warm and supportive environment for seniors. With exceptional care services, a wide range of amenities, and a vibrant social calendar, it is an ideal place for individuals to thrive and enjoy their golden years.
Echelon Assisted Living is located at 635 North Huntington Drive, Medina, OH 44256 in Summit County, Ohio
Echelon Assisted Living offers a comprehensive range of features that are essential for residents with dementia or Alzheimer's disease, ensuring their safety and promoting their overall well-being. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while medication management ensures that residents adhere to their prescribed treatment plans, minimizing confusion around dosages. Meal preparation provides nutritious options tailored to individual dietary needs, supporting both physical health and routine. Transportation arrangements facilitate access to medical appointments, enhancing continuity of care through coordination with healthcare providers. Support for activities of daily living, along with 24-hour supervision, ensures that residents receive the necessary help when they need it most, offering peace of mind for families. Echelon's mental wellness program and specialized memory care programming engage residents cognitively and socially, fostering connections that enhance quality of life while addressing the challenges posed by mild cognitive impairment. Overall, these features create an environment conducive to safety, comfort, and engagement for those navigating the complexities of memory-related conditions.
Echelon Assisted Living on seniors.fyi includes 3 photos including images showing interior, decor, dining, studio apartment, living area, bedroom, lobby, landscaping, and more.
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Are Dementia and Alzheimer's Disease Lethal? A Comprehensive Exploration
Dementia, including Alzheimer’s disease, is often mischaracterized in terms of lethality as it leads to complications that can be fatal rather than being a direct cause of death; it causes a progressive decline in cognitive and physical health, making patients vulnerable to infections and other health crises. Effective management of nutrition, hydration, and communication is crucial in patient care, with palliative care becoming vital in advanced stages to enhance comfort and quality of life while caregivers play a key role amidst the challenges posed by the disease.
Exploring the Power of Reminiscence Therapy for Individuals With Dementia
Reminiscence therapy helps individuals with dementia recall past memories through structured discussions and meaningful objects, enhancing mood, relationships, and sense of identity while celebrating their lives. It can be practiced in formal settings or at home, requiring sensitivity to personal histories and cultural backgrounds.
An In-Depth Look at Reminiscence Therapy in Dementia Care
Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.
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