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3.9 from 53 reviews
5 stars
31
4 stars
10
3 stars
1
2 stars
0
1 stars
11
Overall Review of Elmcroft of Medina
common21 reviews mention this
Caring, friendly staff experience
Residents and families repeatedly describe staff as friendly and genuinely caring.
Many reviewers say the staff is welcoming and treat residents like family, with an emphasis on kindness and responsiveness day to day. Several also describe staff as helpful, professional, and attentive to residentsā needs. A few reviews take a sharply negative view of staff behavior, but the overall pattern in the comments highlights warmth and support.
common7 reviews mention this
Activities keep residents engaged
Scheduled activities are a frequent reason families say residents stay engaged.
Reviewers commonly mention regular activities and events, including programs designed to keep residents occupied and social. Some describe their loved one enjoying bingo, games, and music, while others mention fitness, arts and crafts, and educational speakers. One reviewer also points out that activity availability can be a bright spot even when other care experiences felt inconsistent.
caveat4 reviews mention this
Staffing reliability can slip
Some residents and families report delays and concerns about staffing consistency.
A recurring concern is that call lights were not answered promptly, with one review describing waits over 30 minutes. Others mention the community can feel understaffed after hours. Negative reviews also describe situations where care follow-through did not meet expectations, including falls and missing personal items. There are also a couple of reviews that say overall care is good, but staffing concerns still show up for some families.
caveat3 reviews mention this
Cleanliness and odors are mixed
Cleanliness and room standards are not consistent across reviews.
Several reviewers describe the facility as clean, well managed, and bright. Others report more serious issues, including inconsistent room cleanliness and an unpleasant odor noticed at entry during a visit. Another negative review focuses on care follow-through that affected personal comfort and cleanliness needs, suggesting that day-to-day standards may vary.
caveat3 reviews mention this
Memory care experiences vary
Memory care reviews range from positive support to urgent concerns.
One reviewer describes dementia care deteriorating rapidly and urges others to avoid the community. Another negative review ties concerns to multiple care issues, including falls, missed requests, and incomplete follow-through. On the positive side, a separate review says memory-related care needs are being handled with genuine concern, even while acknowledging that staffing can be difficult across assisted living settings.
caveat6 reviews mention this
Tours and communication are inconsistent
Tour experiences can be helpful and knowledgeable or feel rude and unprofessional.
Some reviewers report positive interactions during tours and pre-move visits, including a virtual tour and staff members who were helpful and knowledgeable. Others describe feeling disappointed or uncomfortable on a tour, including complaints about communication and professional conduct. A separate review also highlights that staff allowed extended time with a loved one during a difficult period, underscoring how support during visits can differ widely.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
1-bedroom apartments
Studio apartments
Types of Care
Assisted Living
Memory Care
Amenities
Beautician on-site
Cable or satellite TV
Computer center
Dining room
Financing advice
Fully furnished
Garden
Guasts at mealtime
Guest parking
Housekeeping services
Laundry
Move-in coordination
Outdoor space
Overnight guests
Party space
Private cleaning services
Resident parking
Spa
TV room
VA Benefits Consultation
Transportation
Cleveland-Hopkins International (18 miles away)
Transportation & parking
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Physical therapy
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Activities off-site
Arts and crafts
Book club
Community-sponsored activities
Cooking club
Educational speakers / life long learning
Fitness programs
Games
Gardening club
Live musical performances
Religious services
Scheduled daily activities
Stories
Tai Chi
Yoga / chair yoga
Languages Spoken
English
Nearby Places of Interest
Pharmacies
Marc's Pharmacy (0.3 miles)
Discount Drug Mart (0.4 miles)
Rite Aid (1 miles)
CVS Pharmacy (1.4 miles)
Discount Drug Mart (2.9 miles)
Discount Drug Mart (5.3 miles)
Discount Drug Mart (5.7 miles)
Hospitals
The Children's Center of Medina County (0.6 miles)
Medina Medical Office Building (1.5 miles)
Medina General Hospital (6.2 miles)
Lodi Community Hospital (10.9 miles)
Akron General Radiology (11.5 miles)
Lodi Community Hospital (11.6 miles)
Cafes
Cool Beans Cafe (1.1 miles)
Panera Bread (6.2 miles)
Starbucks (11.4 miles)
Parks
Buckeye Woods Park (1.1 miles)
Fred Greenwood Park (2.6 miles)
Hinkley Reservation (8.7 miles)
Green Leaf Park (9.9 miles)
Memorial Park (11.1 miles)
Durling Park (11.1 miles)
Restaurants
Jo Jo's Sports Bar & Grill (1.2 miles)
Los CantRitos (1.8 miles)
McDonald's (2.8 miles)
Bob Evans (3.4 miles)
On Tap Medina (4 miles)
Blue Heron Brewery (4 miles)
Roadside Inn (5.6 miles)
Places of Worship
St Francis Xavier Catholic Church (1.2 miles)
St Ambrose Endowment Foundation (6.7 miles)
Seville Presbyterian Church (9.7 miles)
Wadsworth Church of the Nazarene (10.2 miles)
Ghent Christian Church (10.4 miles)
Grace Lutheran Church (11.1 miles)
Physicians
Crystal Clinic Orthopaedic Center (1.7 miles)
Brio Neurobehavioral Consultants (2.5 miles)
Trillium Creek Dermatology & Surgery Center (2.6 miles)
Elmcroft of Medina offers 24-hour supervision to ensure the safety and well-being of residents, allowing for immediate assistance in times of need, which is crucial for individuals experiencing cognitive decline. The support provided for activities of daily living, including assistance with bathing, dressing, and transfers, fosters independence while addressing specific physical challenges that may arise due to dementia or Alzheimer's disease. Meal preparation and service are tailored to meet dietary needs and preferences, promoting proper nutrition and social interaction during mealtimes. Medication management is essential in maintaining health stability for residents who may have complex medication regimens. Additionally, access to physical therapy helps improve mobility and overall physical health, enhancing quality of life and fostering a sense of accomplishment among residents as they engage in purposeful activities aligned with their capabilities.
Elmcroft of Medina on seniors.fyi includes 15 photos including images showing interior, decor, dining, living room, television, modern lighting, kitchen, cabinets, and more.
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Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
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