Milcrest Healthcare is an assisted living community in Marysville, OH.
Information last verified:
800 Milcrest Drive, Marysville, OH 43040
For more information about senior living options: (866) 208-4318
3.2 from 47 reviews
5 stars
23
4 stars
2
3 stars
2
2 stars
2
1 stars
18
Overall Review of Milcrest Healthcare
common30 reviews mention this
Staff care is a mixed picture
Residents describe staff as caring and helpful, but some families report serious breakdowns in responsiveness.
Many reviews emphasize the kindness of the staff and nurses, with several people saying they felt supported during rehab or day-to-day care. A number of residents or family members also describe communication and follow-through as caring and attentive. At the same time, other reviewers raise concerns about rude interactions, long waits for help, and staff not taking safety concerns seriously. Those contrasting accounts make the overall experience feel inconsistent across households and situations.
common4 reviews mention this
Cleanliness varies in reviews
Cleanliness is mentioned both positively and negatively in resident and family reviews.
Some reviews explicitly call the facility very clean, quiet, and modern after moves or renovations. Others are far harsher, describing the building as filthy and criticizing hygiene and upkeep. That split suggests cleanliness can depend on the unit or period being described. If cleanliness is a priority for you, it appears especially important to visit in person and ask current questions.
common6 reviews mention this
Food quality and timing come up
Meals get mixed feedback, including praise for preparation and complaints about being cold or late.
Several reviewers say the food is better than what they experienced in a hospital and that meals are well prepared. Others report late and cold meals, including complaints about eating from styrofoam and meals arriving inconsistently. A few reviewers tie the food experience to broader concerns about day-to-day monitoring and service timing. Overall, dining quality appears uneven across residents and stays.
caveat7 reviews mention this
Safety and staffing are recurring concerns
Some families report medication delays, falls, and staffing issues that affected care.
The most serious negative themes involve safety and staffing: families describe medication being given late, suspected or confirmed falls, and difficulties getting timely assistance. A few reviews also mention problems with call systems and alarms, including concerns about residents being able to move without appropriate safeguards. Others describe being left without key monitoring, such as blood sugar checks for diabetes. Even though many reviewers praise care, these accounts point to potential risk areas worth addressing directly.
common5 reviews mention this
Rehab therapy support is highlighted
Reviews frequently mention physical and speech therapy as part of recovery.
Multiple reviews connect the facility to rehabilitation outcomes, including physical therapy and speech therapy during stays after injury or surgery. Some people also describe therapists as caring and effective, with one review saying a loved one was back home doing well after therapy. There are also reviews that mention a lack of access or support at specific times, like wanting to see the PT being provided. Overall, therapy shows up as a central focus for many residents, but not every experience is described as smooth.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
38 resident community capacity
Types of Care
Assisted Living
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Premier Allergy (0 miles)
Santiago Robert MD (0.1 miles)
Agnone Morrison & Associates (0.1 miles)
Central Ohio Cardiovascular Consultants (0.2 miles)
Marysville OB/GYN (0.2 miles)
McConnell Family Practice (0.2 miles)
Daniel Charles MD (0.2 miles)
Hospitals
Marysville Ohio Surgical Center (0.1 miles)
Nationwide Childrens Hospital (1.5 miles)
Columbus Oncology Associates (13.7 miles)
Parks
Ray Lewis Park (0.6 miles)
Tree House Park (1.1 miles)
Blues Creek Park (7.8 miles)
Jerome Township Community Hall (9 miles)
Pastime Park (9.4 miles)
Glacier Ridge Metro Park (11.1 miles)
Concord Park (11.9 miles)
Pharmacies
Dave's Pharmacy (0.7 miles)
Pharmaceutical Synergy (0.7 miles)
CVS Pharmacy (1.1 miles)
Walmart Pharmacy (1.4 miles)
Walgreens (1.5 miles)
Walgreens (14 miles)
Market District Supermarket (14.2 miles)
Restaurants
Leon's Garage (0.9 miles)
Taco Bell (1.1 miles)
KFC (1.2 miles)
McDonald's (1.3 miles)
Burger King (1.4 miles)
Arby's (1.4 miles)
Bob Evans (1.5 miles)
Cafes
Starbucks (1.4 miles)
Biggby Coffee (1.7 miles)
Dells Homemade Ice-Cream & Coffee (13.4 miles)
Starbucks (15.4 miles)
Starbucks (15.5 miles)
Places of Worship
Church Of Christ (2.6 miles)
Bellpoint United Methodist Church (11.7 miles)
Saint Brigid of Kildare Catholic Church (13.5 miles)
The guide highlights the importance of assisted living facilities for aging veterans needing daily support, discusses unique challenges they face, and outlines available financial assistance from the VA, including the Aid and Attendance program. It emphasizes understanding eligibility criteria and navigating the VA system to access necessary benefits effectively.
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
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