800 Milcrest Drive, Marysville, OH 43040
For more information about senior living options: (844) 490-3973
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The facility has great staff and is very clean. It is quiet, modern, and well maintained, with friendly and professional staff from the cleaners to the medical team. It is an excellent place for physical therapy and speech therapy. Residents and staff support each other, with younger and permanent residents helping explain health topics like type 2 diabetes. The assisted living building has caring staff and issues are promptly addressed, with strong leadership from managers. The facility feels like home due to loyal, caring staff and a welcoming environment. The dining experience is positive, with well-prepared food and friendly kitchen staff. Residents are treated like family and receive professional, respectful administration. Corporate teams actively support the building to assist residents and staff. Long-term residents receive consistently great care from caring people. Families note friendly, accommodating staff who are generally helpful. Interaction with therapy animals is appreciated by residents and staff alike.
The reviewer would not recommend this facility for family members. The aunt suffered a severe UTI leading to significant kidney function loss, and staff allegedly ignored concerns. The facility did not value patient safety, with medications repeatedly late. There were multiple falls, and a nurse claimed the patient did not fall and did not assist in cleaning afterward. A side door by the patient's room was left unlocked, allowing outside access. Bed alarms were not activated because staff did not want to go in every time. Admissions staff were rude to callers. The facility was severely understaffed, resulting in poor care and monitoring. Family members were not notified when the patient's condition deteriorated and she ended up in the hospital.Monarch Skilled Nursing and Rehab comes across in these voices as a place with real highs and serious concerns, a campus that can feel like a home in some moments and a source of worry in others. Several reviewers paint a picture of a clean, quiet, and modern environment where residents can receive solid therapeutic services. They describe the facility as well kept, with a calm atmosphere that contrasts with the bustle and noise of a hospital. The newer building and renovations are highlighted, and many say the mealtime experience and overall surroundings feel more homelike and pleasant than what you would expect in a hospital setting. In particular, the care around physical therapy and speech therapy is praised by people who've used those services, with comments about helpful, friendly staff guiding residents through their exercises and therapies. The therapy services are repeatedly pointed to as a bright spot, and some reviewers even note that the staff - from the cleaning crew to the medical team - are consistently kind and personable.
Alongside these positives, several accounts emphasize a strong sense of personal connection with staff and residents. For some families, Monarch feels like a place where staff truly care about individuals and their families. A father in the assisted living section is described as enjoying his studio apartment, with the staff shown as caring toward him. A new manager, Chuck H., is acknowledged positively by a reviewer who suggests Monarch is fortunate to have him at the helm of the facility. In these stories, the atmosphere - after a remodel - is described as welcoming and "homier," with staff described as loyal and devoted to the residents and their wellbeing. There's even a note of community warmth from residents and staff who form a supportive network, with remarks about the kitchen staff and other team members contributing to a sense of family within the facility.
Yet the narrative is not without troubling counterpoints. A number of reviews raise alarms about safety and staffing levels, painting a picture of a facility that struggles to keep up with demand. Complaints of being severely understaffed appear repeatedly, with implications that this undermines the quality of care and the day-to-day experience of residents. Several reviewers report medication delays and a lack of timely monitoring, with specific incidents of late administration that heightened agitation in a loved one and concerns about the overall safety of residents. Falls are described as a persistent problem, including instances where staff found a resident on the floor or where alarms and preventive measures like bed alarms were not consistently used. There are even claims of attempted precautions being resisted or delays in implementing safety measures, such as alarms or room reassignment, despite hospice involvement and repeated requests from families.
Communication gaps are another recurring theme. Some reviewers report not receiving timely responses from Admissions or the Administrator, leaving families feeling unheard when they raise concerns. There are stories of rude interactions when inquiring about availability or care, and in one account, there are serious accusations about how leadership handled safety concerns and state oversight. A few reviewers describe experiences that suggest a disconnect between what is promised online and what is experienced on the ground, including references to understaffing and unfulfilled promises about care quality.
The more somber anecdotes recount real heartbreak: a grandmother whose medications were late and who suffered falls, a mother who had to repeatedly request assistance that did not come promptly, and a patient who ultimately passed away with troubling questions about the care she received. Some reviewers recount dramatic episodes - like a patient slipping into a critical condition or being left without timely hospital transfer - while others express frustration at not receiving accident reports or clear documentation after incidents. These stories underscore a credibility gap for some families between the facility's public image and the day-to-day realities they experienced.
Even within the more negative threads, there are moments of genuine care that some families point to as bright spots. A reviewer highlights caring and understanding staff through conversations with specific team members, and others compliment the kindness of individual nurses and aides. There are positive notes about residents feeling supported by other residents and staff, and even mentions of a therapy dog, Diesel, whose visits bring joy to residents and create meaningful interactions. People who note these experiences describe Monarch as a place where staff try to create meaningful moments, even if they wrestle with the systemic challenges that come with staffing and safety concerns.
Taken together, Monarch Skilled Nursing and Rehab presents a complex portrait. On the one hand, the facility is described as clean, quiet, and modern, with robust therapy options and a generally caring staff that makes residents feel at home. On the other hand, repeated concerns about understaffing, delayed medications, falls, and inconsistent safety measures point to significant areas that require attention. The stories also reveal variable leadership responsiveness - some administrations and managers are seen as a stabilizing, positive force, while families report frustrating delays in communication and follow-through at times. For families considering Monarch, this collection of perspectives suggests weighing the dependable, compassionate care and high-quality therapeutic services against the risks associated with staffing shortages and safety lapses, and to verify current practices around medication administration, fall prevention, and prompt communication with families before making a decision.
38 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Milcrest Healthcare in Marysville, OH is a fully-furnished assisted living community that provides a wide range of amenities and care services to its residents. The facility offers cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to ensure that residents can stay connected with the outside world. There are also outdoor spaces and gardens where residents can relax and enjoy the fresh air.
In terms of care services, Milcrest Healthcare offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff works closely with health care providers to ensure coordinated care for each resident. The community also provides diabetes diet management, medication management, and meal preparation and service. A mental wellness program is available to support the emotional well-being of residents.
The dining options at Milcrest Healthcare accommodate special dietary restrictions, ensuring that all residents' nutritional needs are met. There are resident-run activities as well as scheduled daily activities to promote socialization and engagement among the residents.
The community is conveniently located near several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Transportation arrangements can be made for medical appointments.
Overall, Milcrest Healthcare in Marysville, OH provides a comfortable and supportive environment for seniors in need of assisted living services. With its array of amenities and care services coupled with its convenient location near various amenities, it offers an excellent option for individuals seeking a vibrant assisted living community in this area.
Milcrest Healthcare is located at 800 Milcrest Drive, Marysville, OH 43040 in Union County, Ohio
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