Prestige Gardens Rehabilitation And Nursing Center

Pros

• The care provided at Heartland of Marysville is appreciated by families, as evidenced by one individual expressing happiness with the level of care their loved one receives.
• Heartland features amenities such as a salon, activity center, and access to books, contributing positively to the residents' quality of life.
• One reviewer noted that the rooms at Heartland are very clean and accommodate double occupancy, indicating a well-maintained environment.
• A family member recalled a previous positive experience when a spouse was in the facility for rehabilitation, suggesting that some patients have had satisfactory outcomes in the past.

Cons

• The nurses at Heartland of Marysville often prioritize socializing over patient care, leaving residents in pain for extended periods without assistance.
• Patients frequently experience delays in receiving necessary pain medications, leading to severe discomfort and distress.
• Staff members demonstrate a lack of attention and follow-up regarding patients' hydration needs, forcing family members to intervene regularly.
• The food provided to patients is often inedible for those with dietary restrictions, resulting in significant weight loss and inadequate nutrition.
• There is a pervasive attitude among the staff that seems indifferent to the well-being of patients, focusing instead on non-patient-related activities.
• Many patients report feeling neglected and undervalued due to the staff's uncaring demeanor and lack of genuine concern for their needs.
• Several patients express dissatisfaction with both the quality of care received and the overall environment, describing it as unwelcoming and unkind.

Review

Experiences at Heartland of Marysville: A Mixed Bag of Care and Concerns

Heartland of Marysville has garnered varied reviews from patients and their families. While some express satisfaction with the facilities and care, others raise serious concerns about the quality of service and staff attentiveness. These contrasting experiences paint a complicated picture of what one might expect at this rehabilitation facility.

One family member shared a positive perspective regarding the care their loved one received. They were particularly pleased with the amenities available, including a salon, activity center, and access to books, which contributed to a more pleasant atmosphere for residents. The cleanliness of the double-occupancy rooms was also noted favorably. This account suggests that Heartland offers an environment conducive to recovery and well-being for some residents, prompting the family to feel secure in their decision to place their mother there.

Conversely, other reviews highlighted alarming practices within the facility. One patient expressed deep dissatisfaction with the nursing staff’s behavior and level of care during their stay. Complaints included long wait times for pain medication — sometimes extending up to two hours or more — leading to excruciating discomfort. A particular instance where multiple medications affecting the central nervous system were administered simultaneously raised concerns about patient safety and hospital protocol adherence. The individual recounted interactions with nurses who seemed indifferent to patient needs, emphasizing that they often prioritized personal moments over attending to those in distress.

Another review focused on a specific case involving Simon, who underwent knee replacement surgery and faced numerous challenges while recovering at Heartland. Initially optimistic due to his wife’s previous positive experience there, Simon’s situation quickly deteriorated upon arrival. He struggled with hydration issues that went unaddressed by staff members who claimed he was dehydrated but failed to check on him regularly or refill his water pitcher consistently during visits. This lack of attention extended beyond hydration; dietary concerns emerged as well when it became apparent that Simon could not eat various meals provided due to texture issues exacerbated by his dental condition. Despite raising these concerns with a dietician on multiple occasions, meaningful action wasn’t taken until right before his discharge — leading him to lose nearly 30 pounds during his stay.

The testimony of another former resident further underscores ongoing issues related to quality care at Heartland. After experiencing severe medical conditions requiring immediate attention, this individual felt abandoned by staff members whom they described as lacking compassion or warmth towards patients in need of support. The general impression conveyed was one where caring for patients appeared secondary compared to institutional routines or personal distractions among staff members—such as spending time socializing with pets instead of addressing resident needs promptly.

The mixed reviews culminate in an overall sentiment echoing disappointment regarding certain aspects of care at Heartland—especially concerning meal quality and attentiveness from nursing staff members. Residents cited institutional food as generally unappetizing while calling into question how thoughtfully dietary restrictions were considered in menu planning; this left some feeling neglected when it came down to meeting basic nutritional needs.

In conclusion, experiences at Heartland of Marysville reveal a stark contrast between positive amenities offered alongside troubling reports about patient care quality. While some families commend its environment as supportive for loved ones undergoing rehabilitation processes minimal direct interaction reveals significant gaps in essential services necessary for improving patient outcomes effectively—prompting critical reflection on whether all residents receive equitable treatment tailored precisely according each one's unique requirements during such vulnerable life stages where proper assistance is paramount.

Physicians

• Medical Care of Marysville (0 miles)
• Central Ohio Cardiovascular Consultants (0.1 miles)
• Marysville OB/GYN (0.1 miles)
• McConnell Family Practice (0.2 miles)
• Agnone Morrison & Associates (0.2 miles)
• Osu Heart Center At Marysville (0.2 miles)
• Warthog Family Medicine (0.2 miles)

Hospitals

• Marysville Ohio Surgical Center (0.2 miles)
• Nationwide Childrens Hospital (1.2 miles)
• Columbus Oncology Associates (13.5 miles)

Restaurants

• Leon's Garage (0.7 miles)
• Taco Bell (0.9 miles)
• KFC (0.9 miles)
• McDonald's (1 miles)
• Burger King (1.1 miles)
• Arby's (1.1 miles)
• Bob Evans (1.2 miles)

Pharmacies

• Pharmaceutical Synergy (0.7 miles)
• Dave's Pharmacy (0.7 miles)
• Walmart Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (13.8 miles)
• Market District Supermarket (14 miles)

Parks

• Ray Lewis Park (0.8 miles)
• Tree House Park (1.3 miles)
• Blues Creek Park (7.5 miles)
• Jerome Township Community Hall (8.8 miles)
• Pastime Park (9.3 miles)
• Glacier Ridge Metro Park (10.9 miles)
• Concord Park (11.7 miles)

Cafes

• Starbucks (1.1 miles)
• Biggby Coffee (1.4 miles)
• Dells Homemade Ice-Cream & Coffee (13.1 miles)
• Starbucks (15.1 miles)
• Starbucks (15.2 miles)

Places of Worship

• Church Of Christ (2.6 miles)
• Bellpoint United Methodist Church (11.4 miles)
• Saint Brigid of Kildare Catholic Church (13.3 miles)
• Mechanicsburg Baptist Church (14.8 miles)
• Maranatha Community Fellowship (15 miles)