Prestige Gardens Rehabilitation And Nursing Center

755 South Plum Street, Marysville, OH 43040

For more information about senior living options: (844) 490-3973

2.3 from 4 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The care provided at Heartland of Marysville is appreciated by families, as evidenced by one individual expressing happiness with the level of care their loved one receives.
  • pro Heartland features amenities such as a salon, activity center, and access to books, contributing positively to the residents' quality of life.
  • pro One reviewer noted that the rooms at Heartland are very clean and accommodate double occupancy, indicating a well-maintained environment.
  • pro A family member recalled a previous positive experience when a spouse was in the facility for rehabilitation, suggesting that some patients have had satisfactory outcomes in the past.

Cons

  • pro The nurses at Heartland of Marysville often prioritize socializing over patient care, leaving residents in pain for extended periods without assistance.
  • pro Patients frequently experience delays in receiving necessary pain medications, leading to severe discomfort and distress.
  • pro Staff members demonstrate a lack of attention and follow-up regarding patients' hydration needs, forcing family members to intervene regularly.
  • pro The food provided to patients is often inedible for those with dietary restrictions, resulting in significant weight loss and inadequate nutrition.
  • pro There is a pervasive attitude among the staff that seems indifferent to the well-being of patients, focusing instead on non-patient-related activities.
  • pro Many patients report feeling neglected and undervalued due to the staff's uncaring demeanor and lack of genuine concern for their needs.
  • pro Several patients express dissatisfaction with both the quality of care received and the overall environment, describing it as unwelcoming and unkind.

Review

Experiences at Heartland of Marysville: A Mixed Bag of Care and Concerns

Heartland of Marysville has garnered varied reviews from patients and their families. While some express satisfaction with the facilities and care, others raise serious concerns about the quality of service and staff attentiveness. These contrasting experiences paint a complicated picture of what one might expect at this rehabilitation facility.

One family member shared a positive perspective regarding the care their loved one received. They were particularly pleased with the amenities available, including a salon, activity center, and access to books, which contributed to a more pleasant atmosphere for residents. The cleanliness of the double-occupancy rooms was also noted favorably. This account suggests that Heartland offers an environment conducive to recovery and well-being for some residents, prompting the family to feel secure in their decision to place their mother there.

Conversely, other reviews highlighted alarming practices within the facility. One patient expressed deep dissatisfaction with the nursing staff’s behavior and level of care during their stay. Complaints included long wait times for pain medication — sometimes extending up to two hours or more — leading to excruciating discomfort. A particular instance where multiple medications affecting the central nervous system were administered simultaneously raised concerns about patient safety and hospital protocol adherence. The individual recounted interactions with nurses who seemed indifferent to patient needs, emphasizing that they often prioritized personal moments over attending to those in distress.

Another review focused on a specific case involving Simon, who underwent knee replacement surgery and faced numerous challenges while recovering at Heartland. Initially optimistic due to his wife’s previous positive experience there, Simon’s situation quickly deteriorated upon arrival. He struggled with hydration issues that went unaddressed by staff members who claimed he was dehydrated but failed to check on him regularly or refill his water pitcher consistently during visits. This lack of attention extended beyond hydration; dietary concerns emerged as well when it became apparent that Simon could not eat various meals provided due to texture issues exacerbated by his dental condition. Despite raising these concerns with a dietician on multiple occasions, meaningful action wasn’t taken until right before his discharge — leading him to lose nearly 30 pounds during his stay.

The testimony of another former resident further underscores ongoing issues related to quality care at Heartland. After experiencing severe medical conditions requiring immediate attention, this individual felt abandoned by staff members whom they described as lacking compassion or warmth towards patients in need of support. The general impression conveyed was one where caring for patients appeared secondary compared to institutional routines or personal distractions among staff members—such as spending time socializing with pets instead of addressing resident needs promptly.

The mixed reviews culminate in an overall sentiment echoing disappointment regarding certain aspects of care at Heartland—especially concerning meal quality and attentiveness from nursing staff members. Residents cited institutional food as generally unappetizing while calling into question how thoughtfully dietary restrictions were considered in menu planning; this left some feeling neglected when it came down to meeting basic nutritional needs.

In conclusion, experiences at Heartland of Marysville reveal a stark contrast between positive amenities offered alongside troubling reports about patient care quality. While some families commend its environment as supportive for loved ones undergoing rehabilitation processes minimal direct interaction reveals significant gaps in essential services necessary for improving patient outcomes effectively—prompting critical reflection on whether all residents receive equitable treatment tailored precisely according each one's unique requirements during such vulnerable life stages where proper assistance is paramount.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Prestige Gardens Rehabilitation and Nursing Center in Marysville, OH is an exceptional assisted living community that offers a wide range of amenities and care services to meet the individual needs of its residents.

With a focus on providing a comfortable and enjoyable home-like environment, Prestige Gardens offers a variety of amenities that promote wellness and engagement. Residents can take advantage of the beauty salon to stay looking their best, enjoy their favorite shows with cable or satellite TV, and utilize the computer center for personal or professional use. Transportation services are available for community outings and non-medical appointments, ensuring residents can easily access the resources they need. The fitness room and wellness center provide opportunities for physical activity and health promotion.

The dining experience at Prestige Gardens is outstanding, with restaurant-style dining offered in the spacious dining room. Residents have access to a nutritious Diabetes diet and special dietary restrictions are accommodated to meet the unique needs of each individual.

Engaging activities and social programs are an integral part of life at Prestige Gardens. Residents can enjoy concierge services, participate in fitness programs tailored to their abilities, join planned day trips to local attractions, engage in resident-run activities, or take part in scheduled daily activities designed to foster socialization and mental wellness.

The community is conveniently located near various amenities including two cafes, two parks for outdoor recreation, five pharmacies for easy access to medications, 19 physicians for medical care needs, 12 restaurants offering diverse culinary options, one place of worship for spiritual nourishment, and two hospitals nearby.

At Prestige Gardens Rehabilitation and Nursing Center, residents will find a comforting environment where their needs are met by compassionate staff members who prioritize their overall well-being.

Nearby Places of Interest

Physicians

  • Medical Care of Marysville (0 miles)
  • Central Ohio Cardiovascular Consultants (0.1 miles)
  • Marysville OB/GYN (0.1 miles)
  • McConnell Family Practice (0.2 miles)
  • Agnone Morrison & Associates (0.2 miles)
  • Osu Heart Center At Marysville (0.2 miles)
  • Warthog Family Medicine (0.2 miles)

Hospitals

  • Marysville Ohio Surgical Center (0.2 miles)
  • Nationwide Childrens Hospital (1.2 miles)
  • Columbus Oncology Associates (13.5 miles)

Restaurants

  • Leon's Garage (0.7 miles)
  • Taco Bell (0.9 miles)
  • KFC (0.9 miles)
  • McDonald's (1 miles)
  • Burger King (1.1 miles)
  • Arby's (1.1 miles)
  • Bob Evans (1.2 miles)

Pharmacies

  • Pharmaceutical Synergy (0.7 miles)
  • Dave's Pharmacy (0.7 miles)
  • Walmart Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (13.8 miles)
  • Market District Supermarket (14 miles)

Parks

  • Ray Lewis Park (0.8 miles)
  • Tree House Park (1.3 miles)
  • Blues Creek Park (7.5 miles)
  • Jerome Township Community Hall (8.8 miles)
  • Pastime Park (9.3 miles)
  • Glacier Ridge Metro Park (10.9 miles)
  • Concord Park (11.7 miles)

Cafes

  • Starbucks (1.1 miles)
  • Biggby Coffee (1.4 miles)
  • Dells Homemade Ice-Cream & Coffee (13.1 miles)
  • Starbucks (15.1 miles)
  • Starbucks (15.2 miles)

Places of Worship

  • Church Of Christ (2.6 miles)
  • Bellpoint United Methodist Church (11.4 miles)
  • Saint Brigid of Kildare Catholic Church (13.3 miles)
  • Mechanicsburg Baptist Church (14.8 miles)
  • Maranatha Community Fellowship (15 miles)

Frequently Asked Questions

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Nearby Communities

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