717 South Walnut Street, Marysville, OH 43040
For more information about senior living options: (866) 208-4318
Overall Review of Carriage Court Of Marysville
Pros
Lisa is one of the only nurses who truly cares for the patients.- Kyle Foulk, Executive Director, and his team are truly amazing and always go above and beyond for every resident.
- This community has come a long way and would recommend Kyle and his team to anyone looking for care for their loved ones.
- The place is great.
Cons
It is an awful place, and most staff have no respect for helping the patients.- They breach contracts and raise the price from 2,500 to 6,000 per month.
- There are no nurses on the night shift.
- The food is awful.
- They do not bathe or change patients in a timely manner.
- They forget to give medications.
- They do not wake patients to feed or change them.
- They neglect patients and have different staff every month, showing unstable staffing.
- They do not recommend Carriage Court to anyone who loves their family.
- Management is horrible; Angela Wellman and Jennifer Payne should be fired; they are unprofessional and treat staff poorly.
- The staff are lazy and only there to take up space to get a paycheck.
- It is suggested that if someone fell, there would be no one to help because a caregiver would be sleeping.
Review
Carriage Court of Marysville is best suited for families that prize hands-on, resident-centered leadership and the possibility of connecting with caregivers who truly invest in residents. When the administrator and frontline staff align, residents can receive attentive, personalized care, and leadership that visibly advocates for improvement can make a meaningful difference. This community rewards families willing to tolerate some variability in day-to-day operations and pricing, understanding that the strongest care moments often come from a couple of standout staff and a committed on-site presence.
Those who may want to consider alternatives are families unable to tolerate night-shift gaps, frequent staff turnover, or abrupt changes in cost. The reviews reveal a real split: some families encounter reliable leadership and meaningful care, while others run into inconsistent staffing, missed medications, and sharp price increases. For families prioritizing predictable nightly coverage and a steady, transparent pricing structure, exploring other options, especially facilities with a proven, stable night crew and consistent billing, is prudent. Bluebird is cited by reviewers as a benchmark worth comparing, offering a different pattern of staffing and pricing.
On the positive side, the strong leadership narrative is a meaningful upside. When present, executive leadership is described as going above and beyond for residents, and some caregivers, such as one nurse highlighted for genuine care, demonstrate real, observable compassion. A few reviewers point to a marked improvement over time and an overall sense that the community can deliver high-quality interactions and engagement in the right circumstances. A few families also describe the place as a “great” option, indicating that with the right alignment of staff and leadership, moments of excellent care do happen.
The principal concerns are substantial and safety-critical. Allegations of neglect, missed medications, and failure to attend to residents in a timely manner cut to the core risk of any senior living decision. Reports of no nurses on night shifts, not waking residents to eat or change, and a revolving door of staff predictability undermine trust in day-to-day operations. Price volatility and contract concerns compound these issues, eroding confidence in the long-term value and reliability of the placement. When these themes surface repeatedly, they cannot be dismissed as isolated incidents; they must be addressed head-on with concrete systems and assurances.
To leverage the potential positives while mitigating the risks, families should press for concrete, verifiable practices before selecting this community. Demand a clear, current night-shift schedule with guaranteed coverage, and request a formal, written care plan that specifies med administration protocols, feeding routines, and daily activity schedules. Insist on transparent billing with advance notice of any price changes and a documented process for addressing disputes. Seek opportunities to meet the executive director and care directors, and ask to speak with frontline caregivers about day-to-day routines. A trial period or recent resident reference with a similar care need can also illuminate whether the balance of strengths and weaknesses aligns with the specific family’s expectations.
Bottom line: Carriage Court of Marysville can work for families who value engaged leadership and are lucky enough to connect with consistently caring caregivers, and who are prepared to navigate potential staffing variability and price changes. For those whose priority is unwavering night coverage, predictable costs, and uniformly high care across all shifts, alternatives warrant careful comparison. A disciplined tour with focused questions, about night staffing, medication management, and pricing stability, will reveal whether this community can truly meet the resident’s needs or if another option better fits the family's risk tolerance and care standards.
70 resident community capacity
Assisted Living
Memory Care
Respite Care
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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