Bridgewater

Pros

• The maintenance technician was on time, repaired the hot water faucet quickly, and was friendly and clean - leaving no mess.
• Bridgewater is a great place to live.
• Bridgewater's team is responsive, kind, and on top of repairs and maintenance in a nice area of Marysville with essentials nearby.
• The response to maintenance requests was excellent.
• Debbie is a great help.
• James the maintenance person is fantastic, very professional, and does a great job.
• The rental application, walk-through, and move-in process were efficient and easy to follow.
• The current resident manager is very good and helpful.
• Debra is really helpful in making move-in easier.
• The staff is friendly and professional.
• Bridgewater was a very lovely place to live.
• The apartment is quiet, clean, well located, and the apartment manager is sweet and efficient.
• The office staff are friendly and attentive.
• The apartment is comfortable.

Cons

• The reviewer describes the place as terrible.
• Maintenance refused to fix the broken garage handle for over six months.
• They never replaced broken outlets despite repair requests.
• Maintenance reportedly threw away kids' bikes.
• Residents are not allowed to chalk, pool floaties, or use their own grill; only the office's grill is permitted.
• The office staff member Debra is described as threatening to evict and unprofessional, including yelling.
• The ownership is criticized as money-driven and uncaring about residents.

Review

The community described by residents is one where service and upkeep are consistently highlighted as standout strengths. Across many reviews, the buildings are praised as clean and well maintained, with maintenance teams that respond promptly and with a professional, friendly attitude. One reviewer specifically noted that a maintenance tech arrived on time, repaired a hot water faucet quickly, and left no mess behind, describing the experience as positive and even suggesting that the technician deserved a pay raise. Another account echoes this sentiment, praising quick responses to repair requests and the reliable replacement of damaged items with new ones. In these notes, the common thread is a sense of efficiency, cleanliness, and courteous service that makes daily living less stressful.

The property's overall environment also emerges as a strong selling point. Several residents speak to Bridgewater as a desirable place to live in Marysville, describing the area as nice with essential amenities nearby. A resident who previously lived in a historic 1850s barn apartment notes that Bridgewater's management is responsive, kind, and on top of repairs, contributing to a peaceful and convenient living experience. For those moving in, the experience appears to be streamlined and straightforward, with a move-in process that many describe as easy to follow, and staff who are helpful during the transition.

Staff personalities and specific team members frequently appear in these reflections as major positives. Debbie is singled out for her help during the application, walk-through, and move-in phases, while Debra - referred to as the current resident manager in multiple comments - receives both praise for usefulness and, in some cases, pointed critique. In one glowing brief, Debra is described as very helpful and integral to a smooth move-in, reinforcing the sense that people feel well-supported by the on-site team. Multiple residents also commend the maintenance crew in general, with one noting that the maintenance person is fantastic and addresses all requests immediately, and another mentioning the maintenance team's professionalism and courtesy in repeatedly meeting expectations.

Beyond routine repairs, some reviews highlight impressive responsiveness during emergencies. A resident recounts a leak in the kitchen ceiling that appeared after a leak from the unit above, detailing how the maintenance technician arrived quickly, stopped the problem, and even lent a tube to catch remaining drips while the situation was resolved. The ability of the maintenance staff to mobilize quickly during a crisis contributes to an impression of reliability and care, reinforcing the sense that residents feel supported when problems occur.

But the picture isn't uniformly flawless. A handful of voices express serious concerns about management and day-to-day operations that detract from the otherwise positive narrative. One reviewer describes a prolonged maintenance issue - the broken garage handle and several outdated outlets - that remained unfixed for six months, accompanied by complaints about management's handling of community rules and communication. There are strong accusations about office conduct, including threats of eviction, yelling over rent payment misunderstandings, and staff behavior that feels disrespectful or overbearing to residents and even to maintenance workers. One harsh critique even uses inflammatory language to condemn office leadership and suggests replacing the person in charge to restore a healthier living environment. These comments underscore a tension between resident expectations and perceived administrative practices in a few corners of the community.

Additional critiques touch on policy friction and safety concerns. Some residents describe restrictive or confusing rules that seem to limit everyday activities - such as restrictions around chalk usage, pool behavior, or using personal grills - alongside complaints about a heavy-handed approach to fines or notices. Complaints also mention frequent notices left on doors, communication lapses, and a sense that some problems are attributed to external factors rather than acknowledged as issues within management's control. In one especially pointed review, the writer claims a sense of being unfairly targeted and questions the accuracy of information sent by the office, suggesting that pay deadlines and notices could be handled more professionally.

Despite the criticisms, the most enduring thread across many reviews is a consistent appreciation for the more positive aspects: quiet, well-kept living spaces; a strong sense of security and neighborliness; and staff who genuinely care about residents' comfort. A number of reviews highlight that the apartments feel comfortable and quiet, with one resident calling the community "very peaceful" and another noting how easy it is to feel at home. Residents repeatedly mention friendly, approachable office staff and on-site personnel who have helped smooth the transition into living there, and calm is repeatedly described as a hallmark of daily life in the complex.

In sum, the experience at this community seems to depend significantly on who you interact with and what issues arise. The praise is plentiful for maintenance responsiveness, cleanliness, and the overall atmosphere - attributes that make Bridgewater a desirable place for many. The anecdotes about individual staff members - Debbie, Debra, James, and the broader maintenance team - paint a picture of a team that can deliver excellent service and keep residents satisfied when things go smoothly. At the same time, the more negative experiences regarding management, communication, and some policy restrictions serve as a reminder that resident satisfaction can vary, and that a few persistent administrative and structural concerns can color the otherwise positive living experience. For anyone considering making Bridgewater their home, the choice seems to hinge on balancing the strong on-site service and tranquil environment against the potential for friction with management and the stubborn maintenance or policy issues that a smaller number of residents report.

This part of Marysville, Ohio offers a variety of dining options, including Asian cuisine, fast food chains, and family-friendly restaurants. Additionally, there are several pharmacies nearby for convenient access to medication and healthcare needs. For leisurely outings, there are cafes serving coffee and ice cream within close proximity. In terms of medical care, there are multiple physicians' offices and a hospital nearby for any health concerns. The area also boasts several parks for outdoor recreation and places of worship for spiritual fulfillment. Overall, this neighborhood provides a blend of amenities that cater to the needs of seniors looking for a comfortable and convenient living environment.

Restaurants

• Asian Cafe (0.3 miles)
• Arby's (0.5 miles)
• Culver's (0.5 miles)
• Roosters (0.6 miles)
• Bob Evans (0.6 miles)
• McDonald's (0.7 miles)
• Burger King (0.7 miles)

Pharmacies

• Walmart Pharmacy (0.4 miles)
• Walgreens (0.7 miles)
• Pharmaceutical Synergy (1.8 miles)
• Dave's Pharmacy (1.8 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (13 miles)
• CVS Pharmacy (13.2 miles)

Cafes

• Biggby Coffee (0.4 miles)
• Starbucks (0.7 miles)
• Dells Homemade Ice-Cream & Coffee (11.9 miles)
• Starbucks (13.9 miles)
• Starbucks (14 miles)

Physicians

• Rana Meenakshi Dr Premier Allergy And Asthma Marysville (0.6 miles)
• Central Ohio Cardiovascular (1.5 miles)
• Medical Care of Marysville (1.5 miles)
• Warthog Family Medicine (1.6 miles)
• Union County Physician Corporation (1.6 miles)
• Northwest Columbus Urology (1.6 miles)
• Osu Heart Center At Marysville (1.7 miles)

Hospitals

• Nationwide Childrens Hospital (0.7 miles)
• Marysville Ohio Surgical Center (1.7 miles)
• Columbus Oncology Associates (12.7 miles)
• OhioHealth Grady Memorial Hospital (14 miles)

Parks

• Ray Lewis Park (2.2 miles)
• Tree House Park (2.7 miles)
• Blues Creek Park (6 miles)
• Jerome Township Community Hall (8 miles)
• Pastime Park (9 miles)
• Glacier Ridge Metro Park (9.8 miles)
• Concord Park (10.3 miles)

Places of Worship

• Church Of Christ (2.8 miles)
• Bellpoint United Methodist Church (9.9 miles)
• Saint Brigid of Kildare Catholic Church (12.4 miles)