The Genacross Lutheran Services Wolf Creek Campus

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  • Building

    A brick church with a tall steeple surrounded by greenery.
  • Architecture

    A building with a covered entrance and a circular driveway.
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The Genacross Lutheran Services Wolf Creek Campus in Holland, OH

2001 Perrysburg Holland Road, Holland, OH 43528

For more information about senior living options: (844) 490-3973

3.3 from 44 reviews
5 stars
19
4 stars
4
3 stars
3
2 stars
5
1 stars
13

Assisted Living Continuing Care Retirement Community (CCRC) Independent Living Memory Care Skilled Nursing Facility

Overall Review of The Genacross Lutheran Services Wolf Creek Campus

Pros

  • pro The staff are great.
  • pro The building is clean.
  • pro This place is very nice.
  • pro Genacross Lutheran Services - Wolf Creek Campus was very nice.
  • pro The staff were very friendly and helpful.
  • pro It seemed like a very caring place.
  • pro The grounds and facilities are beautiful.
  • pro The campus is beautiful and well kept up.
  • pro The apartments are clean and in good condition.
  • pro The facility is extremely clean, and everything is kept up.
  • pro The staff embraced the family's situation and provided encouragement and support.
  • pro The nurses, nurse aides, and therapists were compassionate, attentive, and professional.

Cons

  • pro The facility is overpriced for the care it provides and shows a clear lack of real care.
  • pro There is no diabetic dietary menu; residents are effectively given more insulin instead of proper meals.
  • pro Too many people have keys to residents' apartments, resulting in a total lack of privacy.
  • pro There is no advocate for the residents, and the staff are rarely helpful or respectful, with numerous restrictive policies.
  • pro The nursing staff has been terrible for at least a decade.
  • pro The facility is severely understaffed and poorly managed, making it a horrid place to be; agency staff are the only ones who help.
  • pro The dietary department is unsanitary, and the menu is limited and repetitive.
  • pro Patients are left without timely help - call lights go unanswered, and some end up in urine or stool for long periods.
  • pro Dementia care is mishandled: residents become dehydrated, wander, and receive inadequate, inconsistent care.
  • pro There are allegations of financial abuse and coercive discharge practices, including pressure to sign up for Medicaid or pay out of pocket.
  • pro The facility is described by some as having a horrible reputation and even fines from health regulators, suggesting it's not a place to trust with a loved one.

Review

This community is best suited for families who prize a faith-informed, socially active campus that provides both assisted living and nursing-level care under one roof, and who are comfortable paying a premium for a polished environment, abundant activities, and convenient on-site amenities. The Wolf Creek campus draws those who value a chapel, organized social events, and multiple living options that feel more like a full-service village than a single-building care facility. It works well for residents who thrive with structured programming, family involvement, and access to on-site therapy, memory-care adjacent options, and communal spaces that encourage interaction.

Those weighing alternatives should consider the budget reality and the uneven care picture that emerges in the reviews. If price sensitivity is real, look for similarly equipped communities with lower rates or more predictable monthly costs. For families whose loved ones have high dementia care needs or require consistently rapid response and meticulous daily oversight, this campus may feel risky unless a carefully chosen memory-care pathway is secured. Also scrutinize privacy and autonomy concerns - some reviews flag issues like broad access to apartments and restrictive practices that can erode trust and independence. In short, this campus demands a close, informed evaluation of value, safety, and the ability to sustain consistent, person-centered care.

The strongest positives center on a clean, attractive environment with robust social programming and visible staff kindness. Residents repeatedly highlight engaging activities, community events, and the presence of caring nurses and aides who contribute to a warm, home-like atmosphere. The campus layout - with distinct yet connected living areas, accessible bathrooms, and abundant common spaces - supports family visits and intergenerational interaction, which can significantly improve quality of life. For families who want an environment that feels like a complete community rather than a sterile institution, these experiential advantages often tip the balance toward choosing Wolf Creek.

However, the main drawbacks temper that appeal. Several reviews call the price "overpriced for the care received," and this financial reality cannot be ignored when long-term affordability is a priority. Reports of inconsistent staffing, turnover, and some alarming care lapses - ranging from missed meals to delayed assistance and even dehydration - raise serious flags about reliability, especially during periods of acute need or complicated medical care. Privacy concerns - such as too many people having keys to private apartments - also undermine a sense of dignity and autonomy. Taken together, these negatives do not negate the positives but do limit the degree to which the pros can fully offset the cons without diligent, ongoing oversight.

Memory care and dementia-related care present a cautionary seam in the reviews. Some families praise safety-oriented measures and targeted approaches in memory-care settings elsewhere on the campus, but others recount distressing experiences, including wandering safety failures and inadequate response. The contrast suggests that outcomes depend heavily on the specific unit, staff stability, and the degree to which memory-care protocols are implemented and reinforced. For a loved one with dementia, this means a clear, explicit plan is essential: secure, well-staffed memory care or a facility with proven dementia expertise, and a transparent pathway for transitions if cognitive or behavioral needs escalate.

Financial and regulatory considerations emerge as decisive factors for many families. The price point, as noted by multiple reviewers, frequently surpasses perceived value, and questions about how funds are allocated - particularly concerning private pay versus Medicaid pathways - require careful scrutiny. Independent validation from state health regulators and a frank discussion with administration about discharge practices and financial assurances are prudent before committing. While some families report positive experiences and peace of mind, the accountability gaps cited in other reviews mean one cannot assume consistency across shifts, departments, or generations of leadership without due diligence.

Decision-making guidance for families is straightforward: schedule comprehensive tours with the admissions team, insist on meeting a current resident in each care line, and request detailed, written cost breakdowns for all tiers of service, including memory care options, transportation, and activities. Seek the operational metrics that matter - staff-to-resident ratios during day and night, average response times, incident logs, and any recent regulatory findings. Demand a trial period or a clearly defined transition plan if the loved one enters rehab or a higher level of care. In the end, this campus offers a compelling, well-appointed living environment with strong social programming, but it is most appropriate for those who can balance premium cost with rigorous, ongoing oversight and a clear dementia-care strategy.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Toledo Express (6 miles away) Toledo Express (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Genacross Lutheran Services Wolf Creek Campus in Holland, OH is a comprehensive senior living community offering a range of care options including Continuing Care Retirement Community (CCRC), Independent Living, Memory Care, and Skilled Nursing Facility services. The campus provides residents with a comfortable and supportive environment to enhance their quality of life.

Amenities at the Wolf Creek Campus are designed to cater to the diverse needs of the residents. These amenities include a beauty salon for hair and grooming services, cable or satellite TV for entertainment, community-operated transportation for easy travel within the area, a computer center for technology access, and a fully furnished accommodation to ensure comfort. Residents can also enjoy recreational activities in the gaming room and garden, as well as engage in personal reading at the small library. Other amenities provided are housekeeping services, kitchenettes in rooms for convenient self-preparation of meals, move-in coordination assistance, outdoor spaces to relax and unwind, private bathrooms for privacy and convenience, restaurant-style dining for delicious and nutritious meals, telephones for communication purposes, transportation arrangement (non-medical) for outings or appointments if needed, wellness centers to promote health and wellbeing, as well as Wi-Fi/high-speed internet connectivity.

Care services at this community aim to provide round-the-clock supervision and assistance with daily activities. Residents will receive support with tasks such as bathing, dressing, transfers (like moving from bed to wheelchair), specialized diabetes diets if required, meal preparation and service by trained staff members who consider any special dietary restrictions residents may have. Medication management is also available to ensure residents take their prescribed medications on time. Additionally, transportation arrangements can be made for medical appointments or other needs.

Dining options include catering to special dietary restrictions that residents might have due to allergies or specific health conditions.

Engaging activities are an important part of daily life at Wolf Creek Campus. Residents can participate in fitness programs designed specifically for older adults' physical wellness, enjoy planned day trips to nearby attractions, engage in resident-run activities where they can take up leadership roles within the community, and partake in a variety of scheduled daily activities.

The Wolf Creek Campus is situated in a convenient location near several amenities. There are seven cafes, two parks, 11 pharmacies, 18 physicians, 29 restaurants, and four hospitals located nearby. This ensures that residents have access to necessary services and resources within close proximity.

Overall, the Genacross Lutheran Services Wolf Creek Campus is an assisted living community that prioritizes providing comprehensive care and amenities to enhance the quality of life for its residents.

Nearby Places of Interest

Restaurants

  • McDonald's (0.5 miles)
  • Culver's (0.6 miles)
  • Chick-Fil-A (0.6 miles)
  • TGI Friday's (1.2 miles)
  • McDonald's (1.7 miles)
  • Barry Bagels (2 miles)
  • Garden Harvest Marketplace (2.1 miles)

Cafes

  • Starbucks (0.5 miles)
  • Panera Bread (0.6 miles)
  • Starbucks (1.9 miles)
  • Levi & Lilacs Whiskey (3.8 miles)
  • The Bard’s Coffee (4.6 miles)
  • Starbucks (4.8 miles)
  • Tim Hortons (4.8 miles)

Physicians

  • W C Pain Management (0.6 miles)
  • Pulmonary & Critical Care Specialist (1.4 miles)
  • Fallen Timbers Internal Medicine (1.9 miles)
  • The Eye Institute of Northwestern Ohio (2 miles)
  • ProMedica Physicians Arrowhead Pediatrics-Maumee (2 miles)
  • Paul Wilson DO-Family Practice (2.4 miles)
  • Northwest Surgical Specialists (2.5 miles)

Pharmacies

  • Kroger Pharmacy (0.8 miles)
  • Rite Aid (1 miles)
  • Walgreens (1.5 miles)
  • Rite Aid (1.7 miles)
  • Kroger Grocery Pickup and Delivery (2.1 miles)
  • Rite Aid (3.4 miles)
  • CVS Pharmacy (3.6 miles)

Parks

  • Swan Creek Preserve Metropark (2.7 miles)
  • Side Cut Metropark (3.7 miles)
  • Woodlands Park (5.2 miles)
  • Wildwood Preserve Metropark (5.3 miles)
  • Sylvania Playland (5.8 miles)

Hospitals

  • St Luke's Hospital (3.4 miles)
  • University of Toledo Medical Center (4.2 miles)
  • UTMC - 4CD Oncology Hemoc Med-Surg (4.2 miles)
  • ProMedica Wildwood Orthopaedic and Spine Hospital (4.8 miles)

Places of Worship

  • Epworth United Methodist Church (5.2 miles)
  • Corpus Christi University Parish (5.3 miles)

Transportation

  • Toledo Express Airport (TOL) (5.8 miles)

Frequently Asked Questions

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