50 Berkeley Drive, Hamilton, OH 45013
For more information about senior living options: (844) 490-3973
They described their dealings with Berkeley Square as wonderful and felt welcomed. Katie Crank helped ease the process of becoming residents. The Rehab staff and nurses were very sweet and helpful, aiding recovery. They made many friends there and there was always entertainment to keep them busy. Katie Crank was knowledgeable, always available, and responsive. The place is exquisite and perfectly meets their needs. Berkeley Square is an amazing community with fun activities, caring staff, and beautiful grounds. The staff are helpful, considerate, and listen to concerns; the facility is exceptionally clean with a wonderful atmosphere. The nursing care is outstanding, the nursing staff are compassionate and competent, and the therapy team is amazing. The facility has an impressive fitness center with classes that residents enjoy. The Coach House restaurant, Elements exercise center, and pool provide rich amenities and programs. A grandma notes that she absolutely loves it, with lots of activities, food options, and health care. Some reviewers called it the perfect place, a nice place, and an excellent retirement community.
The care is deplorable, with a mother left sitting in her own feces for two hours, described as inhumane. The food is not edible. Assistance requests take about a half hour or longer, which is deemed unacceptable. A staff member dropped the mother during transfer, resulting in a broken arm. They will never receive care from this place again. Weekends lack activities and dining is suspended, making weekends feel like prison time. Breakfasts promised to be made to order have not materialized, and the dining experience is not meeting expectations (eggs are not available). The Director of Nursing is unprofessional, and the facility is not well managed with inconsistent medication delivery. The Coach House restaurant in the building has been closed since May 2022.Berkeley Square emerges in these reflections as a community that many people are eager to call home, a place where warmth, attentiveness, and a wide array of amenities come together to support residents and their families through transitions and everyday living. A number of residents repeatedly highlight the exceptional help they received from Katie Crank during the move-in process, describing her as knowledgeable, accessible, and patient, with a keen memory for what people are seeking in terms of layout and amenities. The gratitude expressed for how Katie and the team eased the relocation process sets a hopeful tone for the overall experience at Berkeley Square.
On the personal care side, several residents recount meaningful improvements in strength and mobility, attributed to the Rehab staff and the nursing team. One resident notes a remarkable return of strength and mobility after arriving in need of support, with staff in Rehab and the nurses providing consistent kindness and practical help. An initial fall in the bathroom is described as a moment of vulnerability, yet the response from caregivers - prompt attention, assistance, and encouragement to accept help - helps illustrate the supportive atmosphere that many feel continues throughout their stays. The daily rhythm at Berkeley Square often includes entertainment and social opportunities that help residents form friendships and feel "at home," contributing to a sense of community even as individual health needs evolve.
The move-in experience is praised for thorough communication, follow-through, and a welcoming disposition from the team. One reviewer singles out the overall process as wonderfully handled, with particular thanks directed toward the person who helped secure a new home and ensure that every detail matched the resident's preferences. The sense that Berkeley Square can provide a new, well-suited residence appears to be reinforced by comments about the amenities and offerings that help residents live their lives to the fullest. In another nod to preparation and partnership, a reviewer mentions Mr. Weber as a strong choice for collaboration, underscoring the importance of thoughtful leadership in guiding families through transitions.
For residents who have spent several years at Berkeley Square, the community's breadth of services continues to stand out. A longstanding resident describes an environment that accommodates changing health needs with ease, pointing to excellent accommodations and a flexible setup that evolves with their health status. The facility's rehabilitation program, along with a public restaurant option (the Coach House) and a well-equipped exercise center (Elements), plus a swimming pool with aqua exercise programs, create a comprehensive ecosystem designed to support physical well-being and social engagement. The ability to participate in a wide range of activities tailored to different energy levels and interests contributes to a sense of vitality and belonging.
Cleanliness and atmosphere consistently surface as defining strengths. Reviewers note that the staff are not only helpful but also considerate and genuinely attentive to residents' concerns. The facility is described as exceptionally clean, and the overall ambiance is characterized as rare in its combination of comfort and polish. Several comments emphasize the beauty of the grounds and the general attractiveness of the place, with residents and families alike affirming that Berkeley Square is a place where people enjoy being, both for themselves and for the company of others.
The community also earns praise for its social energy and the way residents and staff interact. Residents speak of beautiful grounds, kind caregivers, and a network of fellow residents that makes life there feel bright and social. The overall impression is one of a polished, welcoming environment in which people are encouraged to stay engaged, pursue activities, and maintain connections, all within a setting that many describe as aesthetically pleasing and well organized.
But the tapestry of experiences is not uniformly glowing. One particularly stark review raises serious concerns about care quality, with a family member recounting a sequence of distressing episodes: a mother left sitting in feces for hours, food deemed inedible, and slow responses to routine needs. The report includes a fall during a transfer that resulted in a broken arm, followed by a claim that staff afterward labeled the incident as something about being "lowered to the floor." The reviewer characterizes the care as deplorable and emphasizes a personal commitment to avoiding the facility in the future, offering a strong caveat to prospective families. This lid is a sobering counterpoint to the otherwise widespread optimism and underscores that, for some, the lived experience does not match the positive narratives.
Amidst the broader praise for Katie Crank and the community at large, another set of comments reinforces the value of the nursing and therapy teams. A reviewer who has followed Berkeley Square through a parent's move notes exceptional nursing care - compassionate, competent, and communicative - and a therapy team described as amazing. This family also highlights the facility's cleanliness and its efforts to keep infectious diseases under control, reinforcing the sense that, in many respects, Berkeley Square provides a high standard of clinical care and wellness programming.
Questions about the dining experience and weekend routines also surface in the conversation about Berkeley Square. While there is enthusiasm for the fitness center and the weekday activity slate, there is a recurring concern about weekend programming, which some residents find lacking. One family member describes weekends as isolating for their dad because there are no regular weekend activities and no dining service for all three meals on weekends. They critique the in-apartment breakfast schedule, limited interaction with dining staff, and a general sense that the weekend experience falls short of the rest of the week. The sense of "prison time" during weekends is used to convey the impact of reduced social and dining options on quality of life. In tandem with these concerns, there are comments about menu variety and the quality of cafeteria-style meals, with some feedback suggesting a desire for more customization and fresh cooking in the dining room, along with greater consistency in service delivery.
Despite these tensions, there is praise for promises that were made at the outset about dining and social options. Some reviewers mention that the facility was marketed as offering enhanced food service options and an improved dining experience, including breakfasts made to order in the dining room, but these expectations are not consistently realized. The closure of the in-building restaurant - the Coach House - for an extended period is noted as a notable change in the dining landscape, contributing to the broader sense that some promised amenities have not materialized as hoped. Even with these gaps, several families express a cautious optimism, acknowledging that the community could be a wonderful home if certain services are refined and weekends are brought into closer alignment with weekday routines.
In sum, the stories about Berkeley Square present a nuanced portrait. For many residents and their families, the community represents a lively, caring, and well-appointed place to live, where dedicated staff, including Katie Crank, help with the logistics of moving in, and where robust rehab, therapy, and wellness offerings support independence and health. The positives - friendly interactions, a beautiful environment, active programming, and strong nursing and rehab services - are repeatedly affirmed. Yet, as with any senior living community, there are real concerns voiced by some families about specific experiences, from weekend programming and dining to staffing consistency and, in at least one case, direct care that did not meet expectations. Taken together, the reflections portray Berkeley Square as a community with remarkable strengths and a few areas where families would like to see continued attention and improvement, all within a broader sense of care, community, and hope for the future.
33 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Berkeley Square Retirement Center is an assisted living community located in Hamilton, OH. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
In terms of amenities, we provide cable or satellite TV in each resident's room, allowing for entertainment and relaxation. Our dining room offers delicious meals prepared by our skilled chefs, catering to special dietary restrictions if needed. Each resident's room comes fully furnished for their convenience. We also have a beautiful garden and outdoor space where residents can enjoy fresh air and nature.
Housekeeping services are provided to maintain a clean and tidy living environment. Each resident has access to a kitchenette in their room for added convenience. Wi-Fi/high-speed internet is available throughout the community, keeping residents connected with loved ones and the outside world.
Our dedicated staff provides 24-hour supervision to ensure the safety and well-being of our residents. They also offer assistance with daily activities such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that all medical needs are met. Medication management is provided to help residents stay on track with their prescriptions.
We understand the importance of mental wellness, which is why we offer a mental wellness program designed to promote emotional health and well-being. Transportation arrangements are made for medical appointments, ensuring that residents have easy access to healthcare services.
At Berkeley Square Retirement Center, we believe in creating an engaging environment for our residents. Resident-run activities are organized regularly, allowing them to actively participate in social events and hobbies. Scheduled daily activities provide opportunities for physical exercise, mental stimulation, and social interaction.
Our location offers convenient access to various amenities nearby such as cafes, parks, pharmacies, restaurants, theaters, hospitals, and physicians' offices. This ensures that our residents have easy access to essential services within close proximity.
Overall, at Berkeley Square Retirement Center, we strive to create a comfortable and supportive environment where our residents can enjoy their retirement years with peace of mind.
Berkeley Square Retirement Center is located at 50 Berkeley Drive, Hamilton, OH 45013 in Hamilton County, Ohio
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