Randall Residence of Fremont

Pros

• The community at Rutherford House is warm and friendly, with staff who know all the residents personally.
• The activities director excels in planning engaging trips and monthly events, keeping residents active and entertained.
• The facility is well-kept, clean, and beautifully designed, creating a pleasant atmosphere for residents.
• Staff members are caring, compassionate, and capable, providing high-quality care to residents.
• The dining options are diverse and well-prepared, with multiple meal choices available daily.
• Residents enjoy a variety of activities every day that encourage socialization and engagement.
• Families feel reassured knowing their loved ones are safe and receiving proper care in a supportive environment.
• Staff go out of their way to make transitions smoother for new residents and their families.

Cons

• The communication was horrible, as the community didn't have any phones in the residents' rooms.
• Staff did not know who visitors were or where to find their loved ones.
• Families were not informed about the quarantine for the flu outbreak, leading to confusion and concern.
• There was no place to put food trays for residents in quarantine, creating logistical issues.
• The community refused to treat a resident for an infection and suggested taking them to the hospital instead.
• One reviewer felt that another community would work better for their loved one despite a pleasant visit.
• A prospective resident's tour was unprofessional, with staff failing to show up for an appointment and no follow-up communication made after the missed tour.

Review

Rutherford House has garnered a variety of feedback from families seeking care for their loved ones, painting a nuanced picture of life within this community. On one hand, many reviewers expressed satisfaction with the homey atmosphere and the warm interactions between staff and residents. One family enthusiastically noted, "The size of the home seems warm and friendly," highlighting how familiar the nursing staff was with each resident, adding a personal touch to the caregiving experience. Similarly, another reviewer commended the activities director’s efforts in planning trips and monthly events that keep residents engaged and active.

In terms of culinary offerings, several families commented favorably on the food provided at Rutherford House. With options available at every meal, including two daily selections complemented by regular items for pickier eaters, the dining experience received high marks. One reviewer remarked on being “highly impressed” by having a chef on site who prepared everything fresh—an essential factor in ensuring that residents not only receive nutrition but also enjoy their meals.

However, despite these positive aspects, significant criticisms emerged regarding communication within the facility. A recurring concern among families was the lack of direct phone access for residents in their rooms. This limitation became particularly troubling when one family discovered their loved one had been placed in quarantine due to flu exposure without prior notification to them. The absence of clear communication about such critical updates left relatives feeling frustrated and worried during visits when staff appeared unaware or unable to assist in locating their family members.

Another area where some reviewers felt improvements could be made was in resident support during health challenges. In an instance where a patient presented an infection but received unsatisfactory assistance from staff—who suggested taking them to a hospital instead—the sentiment was echoed that more direct care should be offered on-site before suggesting external solutions.

Despite some instances of miscommunication or care gaps, many families remained appreciative and content with how primarily caring and compassionate the staff were throughout their experiences. For instance, one reviewed shared that they felt comfortable leaving their father in their hands, emphasizing that he took part in numerous daily activities provided by Rutherford House which allowed him to socialize efficiently within his new environment.

Overall impressions reveal that while Rutherford House excels in creating a pleasant living space complete with friendly staff practices and engaging programming—making it feel cozy like home—it is not devoid of challenges related to communication methods and certain health responses needed within the community. Many families reaffirmed their gratitude for finding what they considered decent care options under challenging circumstances. As one heartfelt review summarized: "Rutherford House has been a blessing... I know she will be cared for," suggesting that even amidst critiques there exists profound appreciation for love-filled surroundings dedicated to enhancing seniors' quality of life as they transition into this new stage at Rutherford House.

This part of Fremont, Ohio offers a convenient and accessible community for senior living. With multiple physicians and pharmacies located within close proximity, residents can easily access medical care and prescriptions. The variety of restaurants in the area provides options for dining out or grabbing a quick meal. Places of worship are also nearby for those seeking spiritual fulfillment. Additionally, the parks offer opportunities for outdoor activities and leisurely strolls. Close proximity to hospitals ensures quick access to healthcare services when needed. Transportation options such as taxi services are available for getting around town. Overall, this part of Fremont provides a well-rounded environment for seniors looking for a comfortable and supportive community to call home.

Physicians

• Fremont Family Practice (0.7 miles)
• Birchard Medical Center (0.9 miles)
• Thomas Hadley MD (1.5 miles)
• Tele Nurse (1.6 miles)
• Northwest Ohio Cardiology Consultants (1.6 miles)
• Advanced Neurologic (1.6 miles)
• ProMedica Pain Management (1.6 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Grund Drug Company (0.8 miles)
• Walgreens (2.3 miles)
• Rite Aid (2.4 miles)
• Kroger Pharmacy (2.5 miles)
• Discount Drug Mart (6 miles)
• Rite Aid (7 miles)

Restaurants

• Lee's Famous Recipe Chicken (0.8 miles)
• Golden Dragon Restaurant (0.9 miles)
• The Garrison (0.9 miles)
• Woody's Drive In (0.9 miles)
• Elroy's Deli Market (0.9 miles)
• Scarpetta's (0.9 miles)
• Big D's Pizza (1.2 miles)

Places of Worship

• First Presbyterian Church (1 miles)
• Grace Lutheran Church (1.3 miles)
• Diocese Of Toledo (1.5 miles)
• Fremont Bible Baptist Temple (1.8 miles)
• Mount Pleasant Baptist Church (1.9 miles)
• Fremont Service (2.2 miles)
• First United Methodist Church (6.6 miles)

Parks

• Birchard Park (1.5 miles)
• Cherry Street Park (6.3 miles)

Hospitals

• ProMedica Memorial Hospital - Laboratory (1.6 miles)
• Memorial Hospital (1.6 miles)
• Pro Medica Memorial Hospital (1.6 miles)
• Health Department (1.9 miles)
• Elmwood Healthcare Center At The Springs (5.6 miles)
• Hospice of Memorial Hospital (7.1 miles)
• The Bellevue Hospital (7.4 miles)

Transportation

• U-Haul Neighborhood Dealer (2.4 miles)
• Get You There Taxi (2.5 miles)

Cafes

• Starbucks (7.9 miles)