Willow Brook at Delaware Run
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100 Delaware Crossing W., Delaware, OH 43015
For more information about senior living options: (844) 490-3973
Monika and Callie were awesome. The outside and inside of Willow Brook are beautiful, and the facility is very clean with super-friendly staff. Heather in HR is very friendly, and the daughter's boss is very kind. The administration, staff and aides are exceptional at Delaware Run. Residents are cared for by dedicated individuals who are friendly and promptly attend to needs. The nurses and aides are warm and genuine, offering encouraging words. The Assisted Living area provides a high level of expertise, care and support. Willow Brook takes good care of residents. The place is clean, well-organized, and the food is very good; they keep residents active with exercises. They celebrate holidays with carols and ringing bells. The facility is the fanciest senior citizens home the reviewer has seen. Visitors report high praise for Willow Brook, with staff answering questions thoroughly. The community offers independent living, assisted living and memory care with everything you need and lots of activities.
The reviewer found the facility experience disappointing. The reviewer witnessed aides ignoring residents because of behavioral issues or past history, which is unacceptable. Stacey has a severe lack of active communication skills. The reviewer stated they would not return. The reviewer noted that there needs to be more communication among staff across all shifts. The reviewer felt the cost is expensive.Willow Brook at Delaware Run is best suited for active seniors who want a modern, aesthetically impressive campus with a true continuum of care on site. For families planning ahead, this Delaware Run community delivers an all-in-one solution: independent living that can transition seamlessly into assisted living and memory care, without the disruption of moving to a new facility. The setting combines curb appeal with a well-organized operation - clean spaces, engaging programming, and a clear emphasis on safety. Those who value a campus atmosphere where staff greet residents warmly and daily rehabilitation and activity options are embedded in the routine will find this community aligns with that expectation.
That said, this is not a one-size-fits-all option. The reviews underscore a cautional gap around consistency across shifts and cross-department communication. A few accounts describe aides who seemed inattentive to residents with behavioral histories, which is precisely the kind of risk families want to avoid. Costs are non-trivial, and several observers flag premium pricing. For residents who require near-constant hands-on attention, or families unwilling to compromise on flawless, uniform care on every shift, there are alternatives that may deliver stronger staffing consistency or lower price points.
On the positive side, the facility earns legitimacy through beauty and cleanliness - both exterior and interior. Receptionists and HR personnel are repeatedly described as welcoming, and administration is praised for organization and responsiveness. The care teams in assisted living are depicted as warm, attentive, and encouraging, frequently celebrated by name for their thoughtful interactions. The programming emphasis - regular exercise, social activities, and holiday events - helps residents stay engaged, while the on-site continuum (independent, assisted, and memory care) provides continuity that many families value for planning long-term care.
Controlled by the broader sentiment, some criticisms carry weight, but they do not wholly overturn the overall impression. The most concrete concerns center on inconsistent communication between shifts and occasional staff-level gaps, notes that deserve close scrutiny during tours. Yet there are repeated indications that problems are addressed promptly, with at least one reviewer reporting a resolved issue and an upgrade in rating. The daily experience - food quality, cleanliness, organized routines, and visible staff warmth - remains a recurring strength that families weigh against the drawbacks.
For decision-making, practical diligence is essential. Prospective residents should seek explicit, current data on staffing ratios by shift, turnover rates, and caregiver continuity. Ask to tour the memory care and rehab areas, and observe how caregivers interact with residents during mealtimes and activities. Request a copy of the current activities calendar and sample menus to verify alignment with personal preferences. If price matters, obtain a detailed breakdown of what's included and what costs may rise with level of care. And, where possible, speak with both residents and family members who have lived there for several months to gauge stability and satisfaction over time.
Overall, Willow Brook at Delaware Run presents as a solid, policy-driven choice for families prioritizing a polished campus, a robust on-site care continuum, and an administration that can respond to issues. It suits those who value a warm, engaged community with plentiful daily activities and a safe, clean environment. It is less ideal for families seeking absolute uniformity across every shift, or for those working with tighter budgets and a need for consistently lower care costs. For the right profile, a thorough tour, candid questions, and firsthand conversations will reveal whether this campus meets the long-term care expectations with confidence.
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
CafeCafes are important for seniors because they provide a social setting where they can connect with others, enjoy a meal or beverage, and engage in activities that promote mental stimulation and overall well-being. Additionally, cafes offer a convenient and accessible option for seniors to dine out without the hassle of preparing meals at home.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Financing adviceFinancing advice is crucial for seniors as they navigate the complexities of retirement planning, including managing fixed incomes, healthcare costs, and potential long-term care needs. Proper financial guidance can help ensure seniors maintain financial stability and security in their golden years.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
Hiking trailsHiking trails are important for seniors as they provide opportunities for exercise, socialization, and connecting with nature. This physical activity can help improve overall health and well-being, while also promoting mental clarity and reducing stress. Additionally, hiking can be a fun and enjoyable way for seniors to stay active and engaged in their community.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life. Private cleaning servicesPrivate cleaning services are important for seniors because they provide a safe and healthy living environment, maintain independence, and alleviate the physical strain of household chores. These services ensure that seniors can remain in their own homes longer and enjoy a higher quality of life. Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors. VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Glenn Columbus International Airport (24 miles away)
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Psychiatric carePsychiatric care is important for seniors as they may experience mental health issues such as depression, anxiety, or dementia. Proper diagnosis and treatment can improve quality of life, cognitive function, and overall well-being in older adults. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health.
Book clubBook clubs are important for seniors because they provide socialization, intellectual stimulation, and a sense of community. They offer the opportunity to engage in meaningful discussions, share perspectives, and connect with others who share a love of reading. Book clubs can also help seniors stay mentally active and combat feelings of loneliness or isolation.
Cooking clubCooking clubs are important for seniors as they provide social interaction, mental stimulation, and the opportunity to learn new recipes and cooking techniques. These clubs also promote healthy eating habits and can improve overall well-being and quality of life for seniors. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives. Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities. Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life. Tai ChiTai Chi is important for seniors because it promotes balance, strength, flexibility, and mental relaxation. It can help prevent falls, improve mobility, and reduce stress and anxiety, making it an excellent form of exercise for older adults to maintain their overall health and well-being. Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Willow Brook at Delaware Run in Delaware, OH offers a range of housing options including 2-bedroom apartments and studio apartments. This community provides various types of care such as day program, independent living, memory care, and skilled nursing facility services.
Residents at Willow Brook at Delaware Run can enjoy numerous amenities such as having a beautician on-site, access to cable or satellite TV, a cafe for socializing and dining with others, devotional services off-site, and a spacious dining room. Additionally, the community offers financing advice for those who need assistance with financial planning. Each apartment features a full kitchen for residents to prepare their own meals if desired.
The community boasts beautiful gardens and hiking trails for residents to walk and enjoy the outdoors. Housekeeping services are provided to ensure a clean living environment. Overnight guests are welcome and guest parking is available on-site. Residents can also avail themselves of respite or short-term stays as needed.
For added security, Willow Brook at Delaware Run has a security gate in place. A spa is available on-site for relaxation and rejuvenation. The community offers Wi-Fi/high-speed internet access throughout its premises.
In terms of care services, residents can receive assistance with bathing and dressing as needed. Diabetic care is available for those who require it. The staff helps with meal preparation and service while ensuring proper medication management. Physical therapy sessions are offered along with psychiatric care when required.
Dining options at Willow Brook at Delaware Run include room service and vegetarian meals for those with dietary preferences or restrictions.
Engaging activities are organized within the community such as arts and crafts, book clubs, cooking clubs, educational speakers/life-long learning sessions, fitness programs, games, gardening clubs, live musical performances, religious services, storytelling sessions as well as Tai Chi and Yoga/chair yoga classes.
Conveniently located nearby are cafes, parks that offer opportunities for outdoor recreation, pharmacies for easy access to medications or supplies, physicians' offices for medical needs, various restaurants for dining out, places of worship for spiritual support, and a hospital for emergency healthcare.
Willow Brook at Delaware Run offers a comfortable and supportive assisted living community where residents can receive the care they need while enjoying the amenities and engaging in enriching activities.
Willow Brook at Delaware Run offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Willow Brook at Delaware Run is located at 100 Delaware Crossing W., Delaware, OH 43015 in Union County, Ohio
The features offered at Willow Brook at Delaware Run are designed to meet the unique challenges faced by residents with dementia or Alzheimer's disease, ensuring their comfort and well-being. Assistance with dressing helps residents maintain dignity and promotes independence, while medication management ensures they adhere to prescribed routines, minimizing confusion and potential health risks. Meal preparation and service cater to specific dietary needs and preferences, making nutrition both appealing and accessible. Assistance with bathing provides necessary support for personal hygiene while respecting individual privacy, fostering a sense of security. Lastly, physical therapy aims to enhance mobility and maintain physical health, which can significantly improve overall quality of life for residents experiencing cognitive decline.
Willow Brook at Delaware Run on seniors.fyi includes 11 photos including images showing building, architecture, landscaping, trees, exterior, sidewalk, entrance, pond, and more.
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Interior
Outdoors
Decor
Building
Architecture
Trees
Landscaping
Entrance
Exercise Equipment
Sidewalk
Lake
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