Delaware Court Health Care Ctr

Pros

• The staff at Delaware Court are caring and professional, making the rehab experience comfortable.
• The therapy provided there is excellent and very helpful for recovery.
• Delaware Court is a clean, well-run facility with friendly staff who treat residents with respect.
• Families can visit at any time, and the staff keep them informed about residents' progress.
• The facility comes highly recommended for aftercare or long-term stays.
• Respite care at Delaware Court is positive, with caring and attentive staff.
• The overall environment is described as like a family, reflecting a supportive and welcoming culture.
• Many reviewers note outstanding, knowledgeable staff who treat residents with kindness.

Cons

• The Levering Management Company should be ashamed.
• The facility prioritized profit over patient care, even though Social Security paid all the bills.
• The staff hounded the family for payments that had already been paid.
• The patient developed a pressure sore that extended to the bone and took months to heal.
• The patient fell multiple times without the family being informed.
• The patient was moved two hours away without any family contact.

Review

Across a chorus of reviews about Delaware Court nursing home and the Levering Management portfolio, readers encounter a broad spectrum of experiences. Some family members praise the facility as a caring, safe, and well-run place where residents can receive rehabilitation and therapy, while others recount alarming lapses in care, miscommunication, and neglect that had serious consequences for their loved ones. The testimonials vary from gratitude for good care to frustration and outrage over perceived neglect, billing issues, and poor coordination with families.

Several accounts describe relentless billing pressure. One family states that Social Security covered their father's bills, yet the facility's financial administrator pressured for payments already settled, causing persistent harassment until the administrator was fired. They recount being hounded for funds that had already been paid and a used wheelchair being supplied instead of a new one, even though insurance would cover it. The patient reportedly fell multiple times with no family notification, and a bed sore developed that required half a year to heal, leaving persistent pain and ongoing discomfort.

An especially troubling trend centers on the treatment of elderly residents who cannot advocate for themselves. Reviewers write that, at 112 pounds and 88 years old, their relatives were labeled abusive - a classification they dispute - and say staff never informed them of such allegations. They recount relocation without timely contact or explanation, learning only after the fact that their loved one had been moved far away. The sense of betrayal deepens when a resident is relocated without family involvement, and days turn into weeks with little or no communication about the person's status or welfare.

There are vivid accounts of neglect that worsened outcomes: a grandmother who allegedly lost a limb to a deep infection believed to have resulted from neglect of foot care, and a family describing dehydration and severe illness that were not promptly addressed. One reviewer claims staff did nothing for four days, leading to an ER visit and eventual death, and condemns the facility for letting a loved one suffer. The tone is one of heartbreak and anger, with families arguing that timely care and proper monitoring could have altered the outcome, and expressing strong frustration with the overall handling of the situation.

Conversely, several postings describe positive experiences: families who appreciated the ability to visit, the high quality of rehabilitation services, friendly and helpful staff, and a facility that felt like family. Some reviewers mention that the therapy was excellent and supportive, and that the staff treated residents with respect, contributing to progress and clear communication about recovery. Cleanliness and a "smell of freshness" add to their favorable impression, with many praising the care team for making a difficult transition smoother. Others describe the facility as a welcoming environment where visits are encouraged and where residents can feel secure and well cared for.

There are testimonials from staff and respite-care clients who describe compassionate, capable caregivers who make a meaningful difference in the lives of residents. One reviewer calls the staff "one big family," while another describes individual caregivers who went above and beyond to ensure comfort and safety. Yet even among these positives, there are caveats about certain shifts where patients were not treated with the same level of care or respect, and concerns about how medications were administered are raised by some families and patients. The narratives reflect a complex mix of dedicated caregivers and inconsistent experiences.

The overall portrait suggests inconsistency: some days or units shine with attentive care, strong family involvement, and timely communication, while in other times families report neglect, mismanagement, and miscommunication that put residents at risk. Repeated themes include the need for transparent billing practices, prompt notification of falls and health changes, and reliable wound care and infection control. The leadership and culture of the staff appear to have a significant impact on patient experiences, with some administrators earning trust through accountability and compassion, and others leaving families feeling unheard and frustrated.

For prospective families, the collection offers a cautious, nuanced view: there are stories of care that saved lives and offered hope, alongside heartbreaking accounts of harm and distress. It emphasizes the need for thorough visits, questions about nurse staffing and rehabilitation protocols, and clear, ongoing communication with families. Independent reviews and oversight considerations may also be prudent. The experiences shared paint a complex, sometimes hopeful, sometimes harrowing picture of life at Delaware Court and within the Levering Management portfolio, underscoring that the quality of elder care can vary widely even within the same organization.

Located in Delaware, Ohio, this area boasts a variety of amenities that cater to senior residents. With multiple parks nearby, such as Carson Farms Park and Highbanks Metro Park, there are plenty of opportunities for outdoor recreation and leisurely strolls. Close proximity to OhioHealth Grady Memorial Hospital and several medical clinics ensures easy access to healthcare services. In terms of dining options, there are a number of restaurants offering diverse cuisines, including Old Dog Alehouse & Brewery and Amato's Woodfired Pizza. Additionally, the presence of pharmacies like CVS and Walgreens provides convenient access to medications and healthcare products. For those looking for spiritual fulfillment, several places of worship are located within a few miles, including St. John Neumann Catholic Church and Genoa Baptist Church. Overall, this area offers a welcoming community atmosphere with ample resources for a comfortable senior living experience.

Parks

• Carson Farms Park (0.4 miles)
• Veterans Park Splash Pad (1.2 miles)
• Blues Creek Park (7.8 miles)
• Concord Park (7.9 miles)
• North Road Park (8 miles)
• Highbanks Metro Park (11 miles)
• Glacier Ridge Metro Park (11 miles)

Hospitals

• OhioHealth Grady Memorial Hospital (0.5 miles)

Restaurants

• McDonald's (0.5 miles)
• Subway (0.6 miles)
• Buns Restaurant (1.5 miles)
• Old Dog Alehouse & Brewery (1.5 miles)
• Restoration Brew Worx (1.5 miles)
• Amato's Woodfired Pizza (1.5 miles)
• Hamburger Inn (1.6 miles)

Physicians

• Smith Clinic (0.6 miles)
• Central Ohio Urology Group (0.6 miles)
• Arena Eye Surgeons (0.6 miles)
• OhioHealth Surgical Associates (1.7 miles)
• Delaware Surgical Specialists (1.7 miles)
• Hanger Prosthetics & Orthotics (1.7 miles)
• Infinite Smiles (7.4 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (9.1 miles)
• Walgreens (9.9 miles)
• Discount Drug Mart (11.6 miles)
• CVS Pharmacy (11.7 miles)
• Walgreens (12 miles)

Cafes

• Eva's Italian Gelato Cafe (1.6 miles)
• Panera Bread (8.9 miles)
• Starbucks (9.1 miles)
• Starbucks (9.9 miles)
• Starbucks (9.9 miles)
• Dells Homemade Ice-Cream & Coffee (10 miles)
• Tim Hortons (12.5 miles)

Places of Worship

• Saint Barnabas The Apostle Antiochian Orthodox Church (3.1 miles)
• Bellpoint United Methodist Church (4.8 miles)
• All Shepherds Lutheran Church (7.9 miles)
• St. John Neumann Catholic Church (11.2 miles)
• Genoa Baptist Church (12.3 miles)