Lavender Home Care Solutions

Pros

• Lavender Home Care provided exceptional service while caring for their mother.
• Bernard personally met the family and matched caregivers to fit the mother's needs, emphasizing continuity of care.
• The caregivers delivered outstanding support with daily living tasks and medications, and the aunt enjoyed their company.
• Lavender is a local company with outstanding service from the owner to the caregivers; Carol was a perfect fit as the primary caregiver.
• Lavender helped the mom live at home with excellent care, supporting the family during a difficult decision.
• The team, including Sharon, is fabulous and goes above and beyond.
• The agency provides a very positive, dependable, and helpful experience, with staff often going above and beyond expectations.
• Bernard took the time to resolve issues and ensure compatibility; caregivers became like family.
• Lavender is reliable and responsive, with scheduling managed smoothly and consistently.
• Lavender is described as a godsend to families, ensuring needs are met and easing difficult caregiving situations.

Cons

• Non reliable people are hired.
• The call service they have has no education or communication.
• The office staff is downright rude, snappy, and short.
• The owner does not return calls when there is an issue, relying on his office help to take the blame for mistakes, and there is no sincerity in his voice.
• The company has gone downhill since the beginning of the year; they used to be good but not anymore.

Review

Lavender Home Care Solutions appears in a chorus of candid, heartfelt reviews as a locally owned and deeply human home care partner. Across multiple families and years of service, the overarching impression is that Lavender is more than a business - that it's a responsive team dedicated to helping loved ones stay in their homes with dignity, comfort, and attentive daily support. Many reviewers emphasize that the company's size and local roots allow for a personal touch that larger corporations often can't match.

A recurring thread is Bernard, the owner, and his hands-on approach. Several clients describe him as the catalyst for a strong, individualized care plan: he makes in-person visits, gets to know the person's needs and personality, and uses those insights to pair the right caregivers. Families repeatedly note that Bernard's involvement extends beyond a single initial visit; he's accessible for questions, he helps with difficult decisions, and he follows up if concerns arise. In urgent situations, reviewers credit him with swift organization and rapid mobilization - often within 24 hours - so a family can have reliable help exactly when it's needed most. This responsiveness in crisis and the personal assurance that someone is advocating for the client are repeatedly highlighted as defining strengths.

The caregiving teams themselves are frequently described in glowing terms. Reviewers mention caregivers who are dependable, kind, and professional, with many noting a sense of continuity and compatibility that allows clients to feel at ease. A common compliment is the way caregivers treat clients like family - forming genuine relationships with the person receiving care and sometimes becoming companions who bring warmth into the home. Specific names pop up with appreciation: a primary caregiver who was identified as a perfect fit, and aides who consistently arrive on time, perform light housekeeping, assist with medications, and anticipate needs before they're spoken. The consistency of having the same caregiver for ongoing shifts is valued, contributing to a sense of stability for clients and families, especially for those managing memory impairments or chronic conditions.

The impact on daily life and long-term goals is clear in many remarks. Families repeatedly say Lavender helps their loved ones remain at home longer than would otherwise be feasible, preserving routines and familiar surroundings - a factor many families consider crucial to a person's quality of life. Several reviews mention the emotional and social benefits of the caregiver relationships as well, with people living more peacefully at home and maintaining connections that feel personal and supportive rather than clinical. In some cases, clients have been with Lavender for multiple years, underscoring a sustained trust and ongoing satisfaction with both the caregiving and the administrative sides of the operation.

While the tone across most reviews is overwhelmingly positive, there are reminders of the complexity inherent in home care. Reviewers acknowledge occasional scheduling bumps and the reality that any service dealing with aging and illness will face tough days. Still, the comment threads frequently circle back to staff who go above and beyond - an office team that's helpful and proactive, and a leadership who can be counted on to resolve issues and adjust plans as needed. One review highlights a problem-solving mindset: even when disagreements occur, Bernard engages directly to find a solution, and the overall sentiment remains one of gratitude for a service that has proven trustworthy over time.

Not all experiences are described as perfect, and one detailed review offers a contrasting perspective. This account criticizes Lavender as being short-staffed at times, alleges poor communication from the office, and accuses the owner of not returning calls promptly and of prioritizing billing concerns over client needs. The reviewer also characterizes the agency as financially driven and not always aligned with the client's interests. While this stands in stark contrast to the many affirmations of care and attentiveness, it is presented as a meaningful counterpoint that some families have experienced. Taken together with the extensive positive feedback, it serves as a reminder that, as with any care service, individual experiences can vary.

Overall, the consensus paints Lavender Home Care Solutions as a compassionate, responsive, and family-centered option for home care. For many families, it has meant the difference between navigating a loved one's needs at home and facing the harder choice of institutional care. The combination of Bernard's active involvement, careful caregiver matching, and a demonstrated willingness to adapt plans and schedules alike creates a narrative of trust and reliability. The rare dissenting voice does not negate the broad pattern of praise: Lavender is seen as a local partner that strives to respect a loved one's independence while providing the practical and emotional support that enables families to care for their relatives with confidence.

This part of Dayton, Ohio offers a convenient location with various amenities nearby for seniors looking to settle in the area. There are several pharmacies within a short distance, making it easy to access essential medications and health supplies. Additionally, there are reputable physicians and hospitals in the vicinity, providing quality healthcare services. For dining options, there are a variety of restaurants offering different cuisines to cater to different tastes. Transportation services are readily available for those without personal vehicles. Cafes offer spots for socializing and enjoying a cup of coffee. Nearby parks provide opportunities for outdoor activities and relaxation. Places of worship are also within close proximity for spiritual fulfillment. Overall, this part of Dayton presents a well-rounded community with essential services and recreational options for seniors to consider for their living arrangements.

Pharmacies

• Rite Aid (0.4 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.3 miles)
• Khn Pharmacy (2.6 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.2 miles)
• Kroger Pharmacy (3.6 miles)

Physicians

• Richard Allen Turner, MD (0.7 miles)
• Belmont Physicians Office (2.2 miles)
• Wright State Orthopaedics & Sports Medicine (2.4 miles)
• Miami Valley Heart & Lung Surgeons (2.4 miles)
• Miami Valley Hospital Pain Center (2.4 miles)
• Medical Oncology Hematology Association (2.4 miles)
• Adam Jeffery S MD (2.4 miles)

Hospitals

• Dayton Children's (0.8 miles)
• Premier Health Partners (2.1 miles)
• Miami Valley Hospital Inpatient Rehab Unit (2.4 miles)
• Miami Valley Hospital (2.4 miles)
• Miami Valley Hospital Surgery Floor (2.4 miles)
• Grandview Medical Center (2.5 miles)
• Soin Medical Center (4.9 miles)

Restaurants

• Taqueria Mixteca (1 miles)
• McDonald's (1.5 miles)
• Dublin Pub (1.7 miles)
• Troll Pub at the Wheelhouse (1.7 miles)
• McDonald's (1.7 miles)
• Lock 27 Brewing (1.7 miles)
• Trolley Stop (1.8 miles)

Transportation

• U-Haul Moving & Storage (1.1 miles)
• Dayton Yellow Cab (1.6 miles)

Cafes

• Pettibone Coffee (1.7 miles)
• Press (1.7 miles)
• Winans Chocolates + Co (1.8 miles)
• Starbucks (2.4 miles)
• DiBella's Subs (4.2 miles)
• Starbucks (4.3 miles)
• Starbucks (4.5 miles)

Parks

• RiverScape MetroPark (1.9 miles)
• Kettering Field (2 miles)
• Deweese Park (3.3 miles)
• Hills & Dales MetroPark (4.1 miles)

Places of Worship

• Saint Helen Catholic Church (2.1 miles)
• Grace United Methodist (3.2 miles)