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4.9 from 103 reviews
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Overall Review of Right At Home of Columbus
common62 reviews mention this
Caregivers feel attentive and caring
Caregivers are repeatedly described as compassionate, respectful, and focused on personal needs.
Many reviewers describe caregivers who are attentive to needs and respectful in the home. Several mention companionship and helping with daily routines like mobility, bathing, dressing, and meals. A number of families also highlight how updates and check-ins helped them feel comfortable when they could not be there.
common18 reviews mention this
Scheduling is flexible and responsive
Residentsâ families say scheduling changes are handled quickly and with flexibility.
Reviewers frequently mention being able to adjust shifts as needs change, including adding or removing time. Others describe rapid response when help was needed urgently, including getting a caregiver scheduled on short notice. Several also note that coordination through the office staff made it easier to manage day-to-day changes and emergencies.
common26 reviews mention this
Communication and follow-through stand out
Families describe clear communication and strong follow-through from both the office and caregivers.
Many reviews highlight communicationâbeing reachable, answering questions, and keeping families informed about what is happening. Some reviewers specifically mention caregivers alerting them to concerns and providing reassurance through updates. Others describe the office staff as organized and dependable, especially during stressful transitions.
differentiator6 reviews mention this
Support during COVID gets praised
Several families specifically thank the team for support during COVID-related challenges.
Some reviewers describe getting help during COVID illness or uncertainty, emphasizing peace of mind knowing a caregiver was present. Others mention continuing support through changing rules and disruptions. A recurring thread is that families felt their loved ones were cared for with professionalism during that period.
common10 reviews mention this
Staff continuity helps families
Reviewers often appreciate caregiver continuity and the relationships that build over time.
A number of families mention growing bonds with specific caregivers, including long-term assignments. Some describe how that familiarity supported companionship and comfort for their loved one. Others note that even as needs changed, the team adapted while keeping communication and care consistent.
caveat1 reviews mention this
A care-program attempt had issues
One review questions the ability to consistently implement a specific training program.
One reviewer mentions problems with a care-angle program, describing frequent changes and difficulty implementing the planned approach. They also say it took months to get a care plan and that it was still changing. Other reviews are generally positive about responsiveness and caregiving, but this is the only recurring criticism tied to program consistency.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
John Glenn Columbus International Airport (8 miles away)
Nearby Places of Interest
Physicians
Worthington Family Physicians (0.5 miles)
Midwest Allergy Asthma and Immunology (2.7 miles)
The Millhon Clinic (2.9 miles)
Central Ohio Primary Care (3.1 miles)
Ohio ENT Surgeons (3.3 miles)
Jasonway Internal Medicine (3.4 miles)
Columbus Eyecare Associates (3.4 miles)
Restaurants
The Volleypark (1.1 miles)
Columbus Square Bowling Palace (2.6 miles)
Golden Phoenix Restaurant (3 miles)
Waffle House (3.4 miles)
Chuy's (3.5 miles)
Wendy's (3.5 miles)
Firebirds Wood Fired Grill (3.5 miles)
Pharmacies
CVS Pharmacy (1.3 miles)
SBH Medical Compounding Pharmacy (1.7 miles)
CVS Pharmacy (1.8 miles)
Walgreens (1.8 miles)
CVS Pharmacy (1.9 miles)
CVS Pharmacy (2.2 miles)
Walgreens (2.4 miles)
Parks
Sharon Woods Metro Park (2.4 miles)
Antrim Park (2.5 miles)
Flint Park (2.6 miles)
Metzger Park (3.1 miles)
Whetstone Park / Park of Roses (3.7 miles)
Highbanks Metro Park (4.5 miles)
Cafes
Crimson Cup (2.9 miles)
Panera Bread (3.8 miles)
Starbucks (4 miles)
Starbucks (4.4 miles)
Northstar Cafe (5.1 miles)
Panera Bread (5.3 miles)
Hospitals
Mount Carmel St Ann's OBGYN Clinic (2.9 miles)
Ohio Health (4.6 miles)
Transportation
The Ohio State University Airport at Don Scott Field (OSU) (4.5 miles)
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