Right At Home of Columbus

Pros

• Right at Home is described as the greatest company to enter their lives, with knowledgeable and friendly staff and a sense of safety from the first visit.
• The caregivers are described as highly capable of performing their duties.
• They would highly recommend Right at Home to their families and friends.
• They were treated like family every step of the way, with first-class care and communication.
• Ana A is described as delightful and eager to help.
• Right at Home is fantastic, going above and beyond to secure caregivers quickly and kindly.
• Kim is warm and engaging, appreciated by clients and their families.
• Misty is amazing and loving, coordinating caregivers to allow loved ones to stay at home.
• The Columbus location has a wonderful team delivering first-class care.
• The staff stayed with families through thick and thin, including through Covid.
• Chrissy Smith is kind, good-humored, respectful, and described as an angel.
• Marysol is generous and kindhearted, enabling video calls to connect distant family members.

Cons

• The reviewer stated it was not a happy day when the facility changed and they were no longer able to use Right at Home's service.
• They expressed disappointment that they could no longer rely on Right at Home after the facility change.

Review

Across a chorus of heartfelt notes from families who trusted Right at Home to care for their loved ones, a consistent picture emerges of a company that truly puts people first. From the moment the first visit happened, families describe the staff as knowledgeable, friendly, and deeply focused on safety. "Right at Home was the greatest company to enter our lives. The staff is very knowledgeable and friendly. We felt safe from our very first visit. The caregivers are very capable of performing their duties. We highly recommend this company to our families and friends," one grateful pair, Ron & Bonnie Conley, put it, capturing the sense that this is less a service and more a partnership built on reassurance and trust.

Several testimonials emphasize how caregivers and office teams become a reliable extension of a family. The Columbus location is repeatedly praised for its first-class care and consistent communication, with families noting that staff not only meet needs but consistently go above and beyond. One caregiver in particular - Misty - appears repeatedly in the stories as a steady, compassionate presence who can calm anxious moments and coordinate a whole team around a patient's daily routine. In one testimonial, Misty is described as stepping into an urgent situation with open arms, assembling a team of caregivers so a mom could stay home in a moment's notice. The sentiment is echoed by others who speak of kindness, dedication, and a level of warmth that makes the relationship feel almost familial.

The depth of gratitude extends to individual caregivers who became trusted partners in daily life. Misty and Ramla appear as anchors in times of crisis, with families noting the way they "took care of mom" with patience, attention, and genuine concern. Chrissy Smith is singled out for the extraordinary bond she formed with a resident in a retirement community, described as a caregiver who became more like family to the mother than anyone else could be. In one especially moving reflection, Chrissy is said to have become "the daughter that my mother never had," a remark that underscores the emotional weight many families associate with a consistent care giver over years. The appreciation for Marysol - whose generosity includes staying connected through video calls to bridge miles with loved ones - also stands out, illustrating how technology can help preserve family ties when geography is a barrier.

Beyond individual caregivers, many reviews highlight the administrative backbone that keeps care seamless. Kim, the office manager, is remembered for warmth and engagement that helped a family feel heard from day one. The impression of a well-organized, responsive team recurs: when patients need urgent arrangements, when schedules change, or when a family member is overwhelmed by a hospital-to-home transition, right at-home staff are described as reliable and communicative. In one heartening note, a family recounts how they were "jumped through hoops, twice," to get caregivers to the house as soon as possible during a tense moment - an example of the proactivity that runs through these testimonials.

The impact of care extends far beyond short-term needs. Several stories speak to long-term relationships, the sense of continuity, and the feeling that the company is willing to adapt to evolving care requirements. One reviewer explained that after a period in the hospital, they discovered Right at Home through a list of dozens of providers, and how a simple connection with Kim turned into a dependable plan that provided ongoing support, even if the family later found themselves not needing home care at that moment. Another family described a transition during the height of Covid, noting how the company stayed with them through new rules and uncertainty, maintaining a sense of stability and partnership during a challenging era.

The personal impact of these services is vividly described by families whose loved ones live in the community or who rely on caregivers over extended periods. For some, the care team becomes a lifeline that helps a parent remain at home and maintain dignity at a difficult stage of life. For others, the relationship with caregivers like Chrissy and Misty becomes the human face of professional care, transforming routine help into moments of comfort, laughter, and genuine connection. And for families living far away, the ability of Marysol to call on video to connect with loved ones shows how Right at Home can extend its reach beyond the home and into the emotional space of the family, turning distance into a shared, ongoing presence.

The overall tone across the reviews is one of deep gratitude and strong advocacy. Several families emphasize that Right at Home is not just a service but a caring community they would turn to again and again. They describe the staff as "top tier," "great," and "professional," with the sense that the company is mindful of value as well as care quality. One reviewer even highlights a caregiver of the year nomination for Sophia Wyatt and a caregiver of the month nomination for Jaylynn, along with Misty being recognized as administrator of the year for the work she does in coordinating care. Another note calls the staff "amazing" and the care they deliver as "excellent," reinforcing the impression that Right at Home consistently meets high expectations.

Taken together, these testimonials tell a story of a company that blends clinical competence with heartfelt human touch. Families speak of safe, calm, and capable care that respects the dignity of their loved ones while easing the burden on relatives who might be juggling work, travel, and emotional strain. They describe care teams that listen, adapt, and go the extra mile - whether navigating a hospital-to-home transition, coordinating multiple caregivers for a single patient, or maintaining a steady line of communication during complex care needs. Above all, they convey trust: trust that Right at Home will show up, stay present, and treat every person as if they were part of the family.

In the end, these voices converge on a shared appreciation for a care experience that feels personal, reliable, and deeply human. The relationships built with Beatrice, Elizabeth Ryan, Chrissy, Myah, and many others reflect a company that understands that care is not just about tasks completed, but about the connections that make those tasks meaningful. When people recount their journey - from hospital halls to the reassurance of a home care routine, from anxious days to moments of relief and joy - they are telling a story of partnership, compassion, and enduring support. Right at Home emerges from these accounts as more than a provider; it is described as a trusted ally that families come to rely on, again and again.

Physicians

• Worthington Family Physicians (0.5 miles)
• Midwest Allergy Asthma and Immunology (2.7 miles)
• The Millhon Clinic (2.9 miles)
• Central Ohio Primary Care (3.1 miles)
• Ohio ENT Surgeons (3.3 miles)
• Jasonway Internal Medicine (3.4 miles)
• Columbus Eyecare Associates (3.4 miles)

Restaurants

• The Volleypark (1.1 miles)
• Columbus Square Bowling Palace (2.6 miles)
• Golden Phoenix Restaurant (3 miles)
• Waffle House (3.4 miles)
• Chuy's (3.5 miles)
• Wendy's (3.5 miles)
• Firebirds Wood Fired Grill (3.5 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• SBH Medical Compounding Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.4 miles)

Parks

• Sharon Woods Metro Park (2.4 miles)
• Antrim Park (2.5 miles)
• Flint Park (2.6 miles)
• Metzger Park (3.1 miles)
• Whetstone Park / Park of Roses (3.7 miles)
• Highbanks Metro Park (4.5 miles)

Cafes

• Crimson Cup (2.9 miles)
• Panera Bread (3.8 miles)
• Starbucks (4 miles)
• Starbucks (4.4 miles)
• Northstar Cafe (5.1 miles)
• Panera Bread (5.3 miles)

Hospitals

• Mount Carmel St Ann's OBGYN Clinic (2.9 miles)
• Ohio Health (4.6 miles)

Transportation

• The Ohio State University Airport at Don Scott Field (OSU) (4.5 miles)

Places of Worship

• Westerville Christian Church (4.8 miles)

Theaters

• Dreamscape at AMC Easton Town Center (5 miles)