Right At Home of Columbus

Pros

• Right at Home is a fantastic company with knowledgeable, friendly staff that makes clients feel safe from the first visit.
• The caregivers are compassionate, capable, and consistently go above and beyond to meet each person’s needs.
• Families highly recommend Right at Home to their own relatives and friends.
• The team is reliable, responsive, and communicates clearly, giving families peace of mind.
• The Columbus location provides first-class care and excellent service.
• The staff treat clients like family and show genuine care and dedication.
• Right at Home helps aging in place with dignity and respect.
• The company is trusted, dependable, and deeply committed to the well-being of clients.
• Caregivers such as Chrissy, Misty, and Marysol are repeatedly praised as patient, attentive, and angelic.
• Right at Home is described as a relief and life-saver for families in times of need.

Cons

• The Care Angels program was described as a great idea but proved impossible to implement.
• They claim the agency hires people off a registry and hopes they stay long enough to train them.
• After months they received a care plan that was just a binder, and the same week they got a new Care Angel.
• It was not a happy day when the facility changed and they were no longer able to use the service.
• They mention horror stories about the process of selecting a home health company due to poor communications.

Review

Right At Home of Columbus is best suited for families seeking a high-touch, home-based care partner that treats a loved one as a member of the family. This community excels when the goal is aging in place with consistent, compassionate assistance for daily living, mobility support, medication reminders, and dementia-informed routines. It is especially strong for clients who value continuity, long-tenured aides, weekly routine, and caregivers who become familiar with personal preferences and triggers. The standout feature is the human connection: staff who show up with warmth, communicate clearly, and coordinate with families to keep care seamless. For families prioritizing reliability, trust, and an active, engaged caregiver presence in a familiar setting, this option rises to the top.

That said, there are clear alternatives worth considering for certain needs. If a senior requires true facility-level medical nursing, around-the-clock clinical oversight, or a memory-care environment with structured, on-site programming, a traditional skilled nursing facility or dedicated memory-care community may be a better fit. For those pursuing aggressive, highly standardized care plans with rigid staffing models, or whose finances hinge on a fixed price with minimal customization, other agencies or multi-site operators may offer a more predictable package. In short, this provider shines when home-based, personal, relationship-forward care is the priority; it may not be the first choice for intensive clinical nursing or a facility-first solution.

The core strengths, exemplary caregiver quality, fast response, and open communication, often offset the few missteps associated with program structure. Families consistently describe caregivers as capable, compassionate, and deeply engaged, with aides who actively support mobility, daily routines, and emotional well-being. The office team earns trust through proactive scheduling, timely updates, and a willingness to adapt care plans as needs shift. Even when an initiative like a formal “care angle” program proved challenging to implement, the practical outcome remained strong: dependable coverage, back-up options, and caregivers who stay attentive to safety and comfort. The net effect is a care footprint that feels steady and personal rather than transactional.

What distinguishes Right At Home Columbus is its cognitive-care focus and the relational depth it builds. Reviews highlight caregivers who redirect anxious clients with patience, care about conversation content, and tailor activities to preserve dignity and mobility. Long-term relationships, caregivers who have been with families for years, translate into fewer miscommunications, more meaningful daily interactions, and better crisis responsiveness. The leadership and coordinators routinely go above and beyond to secure compatible matches and to keep families apprised of changes. This is not a cold, one-size-fits-all operation; it is a tightly coordinated team that earns trust through consistency, empathy, and dependable problem-solving.

For families navigating a decision, the practical playbook is straightforward. Begin with a clear care plan that identifies primary and secondary caregivers, a primary point of contact, and a back-up schedule for emergencies. Insist on a named supervisor or coordinator who will monitor progress and maintain continuity when shifts change. Ask for a trial period to confirm caregiver compatibility and communication cadence, and demand straightforward billing expectations that align with actual services rendered. Leverage the office team’s strength by requesting proactive updates on changes in care needs, and keep the lines open for immediate adjustments. This approach leverages the agency’s strengths while mitigating the rare scheduling or program-structure wrinkles.

In sum, Right At Home Columbus stands out for families seeking reliable, compassionate, person-centered in-home care that feels like an extension of family life. It delivers measurable value through attentive caregivers, strong communication, and a cohesive administrative team that keeps plans flexible without sacrificing reliability. If the goal is to support aging in place with dignity and warmth, this provider offers one of the most compelling blends of heart and competence available. For those whose needs skew toward intensive medical nursing, or who require a strictly fixed, facility-like arrangement, exploring alternative paths, skilled nursing, dedicated memory-care communities, or other home-health models, will yield options that align more precisely with those clinical or structural priorities.

Physicians

• Worthington Family Physicians (0.5 miles)
• Midwest Allergy Asthma and Immunology (2.7 miles)
• The Millhon Clinic (2.9 miles)
• Central Ohio Primary Care (3.1 miles)
• Ohio ENT Surgeons (3.3 miles)
• Jasonway Internal Medicine (3.4 miles)
• Columbus Eyecare Associates (3.4 miles)

Restaurants

• The Volleypark (1.1 miles)
• Columbus Square Bowling Palace (2.6 miles)
• Golden Phoenix Restaurant (3 miles)
• Waffle House (3.4 miles)
• Chuy's (3.5 miles)
• Wendy's (3.5 miles)
• Firebirds Wood Fired Grill (3.5 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• SBH Medical Compounding Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.4 miles)

Parks

• Sharon Woods Metro Park (2.4 miles)
• Antrim Park (2.5 miles)
• Flint Park (2.6 miles)
• Metzger Park (3.1 miles)
• Whetstone Park / Park of Roses (3.7 miles)
• Highbanks Metro Park (4.5 miles)

Cafes

• Crimson Cup (2.9 miles)
• Panera Bread (3.8 miles)
• Starbucks (4 miles)
• Starbucks (4.4 miles)
• Northstar Cafe (5.1 miles)
• Panera Bread (5.3 miles)

Hospitals

• Mount Carmel St Ann's OBGYN Clinic (2.9 miles)
• Ohio Health (4.6 miles)

Transportation

• The Ohio State University Airport at Don Scott Field (OSU) (4.5 miles)

Places of Worship

• Westerville Christian Church (4.8 miles)

Theaters

• Dreamscape at AMC Easton Town Center (5 miles)