Western Hills Retirement Village in Cincinnati, OH
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6210 Cleves Warsaw Pike, Cincinnati, OH 45233
For more information about senior living options: (844) 490-3973
The staff at Western Hills Retirement Village are friendly and caring and provide good care. The facility is clean, well maintained, and welcoming. The therapy department is excellent, and the nurses and aides are fantastic. The team communicates well with families and keeps them informed. The food is tasty and plentiful, and residents appreciate it. The staff go the extra mile to support residents. Maria and Connie in Independent Living are excellent at their jobs, and all rehab staff do outstanding work. The staff are organized, explain procedures clearly, and provide great care. The memory care team is wonderful and supportive to residents and families. It is described as a wonderful place for families and a home-like environment. The atmosphere is friendly with plenty of activities and a bright, cheery environment. Families are pleased with smooth transitions and helpful service.
The staff were rude and confrontational, often not helping when needed and delaying medications. Some nurses and aides were incompetent and showed little concern for residents. There was a complete lack of communication with families. The facility could be dirty and poorly maintained, with dim lighting and filth. Meals were often cold and the food quality was inconsistent. The physical therapy department was described as rude and nasty. Residents were left in wet beds and not properly redressed, indicating neglect. Several reviews warned others not to send their loved ones there.Western Hills Retirement Village in Cincinnati is best suited for seniors who need substantial rehabilitation and a clear path back to home life, with therapy as the centerpiece of their stay. The most consistently praised element is the rehab and therapy program, where PT and OT staff often help residents regain function and confidence. Families repeatedly highlight dedicated nurses and aides, and a facility culture that feels homelike and welcoming when therapy and daily care are aligned. For those whose primary goal is to restore mobility, strength, and independence, WHRV can deliver meaningful progress and a tangible return-to-home trajectory, supported by engaged caseworkers and a responsive rehab team.
That said, serious caveats accompany Western Hills' strengths. Alternatives should be considered by families seeking highly dependable bedside care across all shifts, foolproof medication administration, and consistently respectful, unobtrusive staff. A substantial portion of reviews contain red-flag experiences: some residents and families report rude night staff, delayed or skipped medications, and periods of neglect or poor bedside attention. Billing disputes and communication gaps with families surface in multiple accounts, and a handful of reviews describe unsafe or unsanitary conditions. For anyone prioritizing flawless daily caregiving and a consistently responsive team, other options may offer more reliable peace of mind.
The strongest pro, the rehabilitation and therapy ecosystem, often offsets some of the cons for residents who engage proactively with the care team. When therapists set clear goals and the nursing team coordinates closely with family members, residents typically leave WHRV stronger and better prepared to resume home life. Positive experiences emerge around clear progress updates, collaborative goal setting, and the apparent commitment of staff to patients' recovery journeys. Clean public areas and a generally welcoming environment also reinforce confidence for families visiting or considering a longer stay. In short, if the priority is a robust rehab outcome and accessible therapy, the benefits can outweigh rough patches in day-to-day care.
Yet the drawbacks cannot be dismissed, especially for long-term comfort and safety. Instances of slow med passes, inconsistent attention during nights, and reports of unresponsive or disrespectful behaviors by some aides are distressing when a loved one is in recovery or vulnerable. Some reviews describe rooms that feel cramped or dated relative to expectations, and there are persistent concerns about food quality and overall dining experience in certain periods. Billing irregularities and miscommunications with families compound the frustration and erode trust. These patterns suggest that while the programmatic strengths are real, consistency in everyday caregiving and administrative transparency varies enough to be a meaningful risk factor.
For families weighing a move to Western Hills, a pragmatic due-diligence list is essential. Tour the rehab unit with a focus on staffing coverage across shifts, ask to meet therapists and nurses who would lead the care plan, and request a sample daily schedule that shows how medications, therapy, meals, and vital signs are coordinated. Probe recent state or survey findings, inquire about room sizes and long-term housing options (independent living, assisted living, skilled nursing), and directly address billing practices and any outstanding balances. Speak with current residents and families about response times to call lights, how emergencies are handled, and what a typical night looks like. Clear expectations reduce unknowns.
Bottom line: Western Hills Retirement Village can be a strong choice for families prioritizing rehab-oriented care with a warm, community-centric atmosphere, especially when a return-to-home plan is the objective. It is not universally the right fit, however. For those who demand unwavering bedside attentiveness, consistently timely med administration, and transparent, proactive communication at every level, exploring alternative communities with steadier track records may be wise. If proceeding, insist on a documented care plan, regular progress updates, and a partner-like approach from the staff, then supplement with outpatient therapy and home-based supports to maintain gains long after discharge.
110 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cincinnati Northern Kentucky International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Western Hills Retirement Village in Cincinnati, OH offers a comprehensive range of care options to cater to the varying needs of seniors. As a Continuing Care Retirement Community (CCRC), it provides residents with a continuum of care, from independent living to skilled nursing facility services.
For those who are looking for a maintenance-free and active lifestyle, the Independent Living option offers fully furnished apartments with amenities such as air-conditioning, cable or satellite TV, and Wi-Fi. Residents can also enjoy various activities and outings organized by the community.
For individuals requiring memory care, the Village provides specialized services to support those with Alzheimer's or other forms of dementia. With 24-hour supervision and assistance with daily living activities, residents receive personalized care in a safe and comfortable environment.
The Skilled Nursing Facility is available for seniors needing more intensive medical attention and assistance. The staff at Western Hills Retirement Village is trained to provide 24-hour nursing care, medication management, and ambulatory assistance. Special dietary restrictions like diabetic care can also be accommodated.
Residents can take advantage of numerous amenities offered at the retirement village. These include a beauty salon, fitness room, gaming room, small library, and indoor common areas where they can socialize with fellow residents. Devotional services off-site are provided for spiritual well-being.
Meals are provided in a restaurant-style dining setting with special dietary restrictions taken into consideration. Additionally, housekeeping services ensure that residents have a clean living environment without having to worry about chores.
Transportation arrangements are available both within the community for recreational purposes and outside the village for non-medical purposes such as shopping trips or visits to nearby restaurants. Transportation to doctors' appointments is also provided for convenience.
The Western Hills Retirement Village promotes an active lifestyle through its community-sponsored activities such as fitness programs and planned day trips. Concierge services are included to assist residents in accessing various amenities and resources nearby. Resident-run activities allow individuals to engage in interests and hobbies while scheduled daily activities provide a structured and enjoyable routine.
Within close proximity to the village, residents have access to parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that essential services and recreational options are conveniently accessible to meet residents' needs.
Overall, Western Hills Retirement Village offers seniors a vibrant and supportive community where they can enjoy a range of care services, amenities, and activities tailored to their preferences and requirements.
This area of Cincinnati, Ohio, offers a variety of amenities and services that may be appealing for seniors looking for a comfortable and convenient living environment. With several parks nearby such as Fernbank Park and Washington Park, residents can enjoy outdoor activities and relaxation in natural settings. There are also multiple restaurants within a short distance, providing options for dining out or enjoying a meal with family and friends. In terms of healthcare, there are pharmacies like Walgreens and CVS Pharmacy nearby, as well as hospitals like Cincinnati Children's Green Township and Mercy Health - West Hospital Campus for medical needs. Additionally, the area is well-connected with transportation options including the Cincinnati / Northern Kentucky International Airport for travel convenience. Overall, this part of Cincinnati offers a mix of recreational opportunities, healthcare facilities, dining options, and transportation accessibility that could make it a suitable location for senior living.
Western Hills Retirement Village is located at 6210 Cleves Warsaw Pike, Cincinnati, OH 45233 in Hamilton County, Ohio
The array of features at Western Hills Retirement Village is meticulously designed to enhance the quality of life for residents with dementia and Alzheimer's disease. The 24-hour supervision ensures that trained caregivers are always available to assist residents, offering a sense of security and immediate support in case of confusion or distress. Assistance with activities of daily living, such as bathing, dressing, and transfers, promotes independence while minimizing frustration that can arise from cognitive impairments. Meal preparation and service cater to specific dietary needs and preferences, ensuring proper nutrition--a vital aspect of overall health. Medication management helps residents adhere to their treatment regimens safely and effectively, preventing potential complications. Meanwhile, a dedicated mental wellness program fosters engagement through structured activities tailored to cognitive abilities, encouraging social interaction and mental stimulation essential for emotional well-being. Together, these services create a supportive environment that addresses both physical needs and emotional resilience in individuals facing the challenges of memory loss.
Western Hills Retirement Village on seniors.fyi includes 24 photos including images showing interior, windows, healthcare, dining, bedroom, living room, decor, bathroom, and more.
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Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
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Interior
Decor
Living Room
Building
Bedroom
Trees
Windows
Dining
Kitchen
Lighting
Seating Area
Outdoor
Bathroom
Television
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