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Western Hills Retirement Village in Cincinnati, OH

Western Hills Retirement Village is an assisted living and memory care community in Cincinnati, OH.

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Western Hills Retirement Village in Cincinnati, OH

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  • Interior

    A hospital room with two beds, a television, and a window providing natural light.

  • Decor

    A well-lit dining area with tables and chairs, decorated with small flower arrangements.

  • Living Room

    A cozy living room with comfortable seating and natural light streaming through the window.

  • Building

    A hospital building with a parking area beneath and surrounding greenery.

  • Bedroom

    A clean and minimalist hospital room with a bed, chairs, and a window.

  • Trees

    A building with a blue awning is surrounded by lush trees, with a road leading up to it and a flagpole visible in the foreground.

  • Windows

    A spacious lounge area with comfortable seating, a piano, and large windows.

  • Dining

    A well-decorated dining room with neatly set tables and elegant chandeliers.

  • Kitchen

    A cozy kitchen and dining area featuring wood cabinets, a refrigerator, microwave, electric stove, and a small table with chairs.

  • Lighting

    A dimly lit stone wall with elegant sconces enhancing its rustic charm.

  • Seating Area

    A cozy library seating area with bookshelves, a round table, and comfortable chairs.

  • Outdoor

    Sign for Western Hills Retirement Village and Nursing & Rehab Center.

  • Bathroom

    An accessible bathroom with grab bars and a handheld showerhead.

  • Television

    Spacious living room with comfortable seating, a television, and large windows.

6210 Cleves Warsaw Pike, Cincinnati, OH 45233

For more information about senior living options: (866) 208-4318

3.7 from 89 reviews
5 stars
53
4 stars
6
3 stars
2
2 stars
5
1 stars
23

Overall Review of Western Hills Retirement Village

common 32 reviews mention this

Staff care comes through often

Residents and families frequently describe staff as kind, respectful, and attentive to needs.

A large share of reviews focus on how residents are treated day to day—people describe nurses, aides, and therapy staff as caring, respectful, and professional. Families also mention feeling kept informed, with staff communicating clearly about progress and what comes next. Even when reviews are mixed, several still single out specific caregivers as doing good work. At the same time, a number of the lowest ratings describe the opposite experience, including rudeness, delayed help, or poor follow-through.

common 7 reviews mention this

Clean, well-kept facility

Several reviewers mention cleanliness as a positive part of the experience.

Multiple reviews say rooms and the overall facility are clean, with some mentioning a well-maintained, welcoming environment when they visit or during stays. One resident also notes that their room was kept clean even when other parts of care felt inconsistent. However, there are also a few strongly negative reviews that complain about cleanliness concerns in particular areas, including a kitchen or dismal conditions.

caveat 9 reviews mention this

Dining feels hit or miss

Food quality and temperature show up as a recurring point of disagreement.

Some families and residents say the food was good, tasty, or even a highlight of the stay, including mentions of improving appetite and liking the meals served. Others describe issues such as cold food, stale bread, repetitive meal items, or not meeting expectations for certain diets. There are also reviews that complain about portion choices and food being delivered when residents still need assistance or help. Overall, dining can read as dependable in some reviews but frustrating in others.

differentiator 10 reviews mention this

Therapy support is a major focus

Many reviews credit therapy staff with helping residents regain mobility and function.

A recurring theme is rehab and therapy support, with several reviews describing physical therapy (and in some cases OT) as motivating and effective for mobility and recovery. Families also mention progress toward goals, including readiness to return home and improved strength or movement after injuries and surgeries. Where reviews are negative, the complaints shift toward missed care needs during rehab or not receiving the help they expected at key times. That makes therapy experience meaningful in both directions: many describe strong outcomes, but some describe delays or incomplete assistance.

caveat 2 reviews mention this

Communication and billing complaints linger

A few reviews raise concerns about management responsiveness and follow-through.

One family reports a late bill after their loved one had already passed, describing management as dismissive and providing no clear communication during the gap. Another low review focuses on serious breakdowns in care and communication with families, including difficulty reaching staff. Taken together, these reviews suggest that while many families feel informed, at least some experiences around coordination and escalation did not go as expected.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 110 resident community capacity 110 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)
  • Independent Living Independent Living
  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cincinnati Northern Kentucky International (5 miles away) Cincinnati Northern Kentucky International (5 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

This area of Cincinnati, Ohio, offers a variety of amenities and services that may be appealing for seniors looking for a comfortable and convenient living environment. With several parks nearby such as Fernbank Park and Washington Park, residents can enjoy outdoor activities and relaxation in natural settings. There are also multiple restaurants within a short distance, providing options for dining out or enjoying a meal with family and friends. In terms of healthcare, there are pharmacies like Walgreens and CVS Pharmacy nearby, as well as hospitals like Cincinnati Children's Green Township and Mercy Health - West Hospital Campus for medical needs. Additionally, the area is well-connected with transportation options including the Cincinnati / Northern Kentucky International Airport for travel convenience. Overall, this part of Cincinnati offers a mix of recreational opportunities, healthcare facilities, dining options, and transportation accessibility that could make it a suitable location for senior living.

Parks

  • Fernbank Park (2.4 miles)
  • Eagle Ridge Playground (6.7 miles)
  • Washington Dog Park (7.4 miles)
  • Washington Park (7.4 miles)
  • Ziegler Park (7.8 miles)

Restaurants

  • McDonald's (2.7 miles)
  • 13 Below Brewery (2.9 miles)
  • Cabana On the River (2.9 miles)
  • Ron's Roost (3.2 miles)
  • McDonald's (4.4 miles)
  • Skyline Chili (5.1 miles)
  • McDonald's (5.3 miles)

Pharmacies

  • Walgreens (2.8 miles)
  • Hart Pharmacy (3 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (3.8 miles)
  • Walgreens (5.6 miles)

Physicians

  • Eye Care Associates (2.9 miles)
  • Tri-State Oral & Maxillofacial Surgery (4.9 miles)
  • Beacon Orthopaedics & Sports Medicine (5.1 miles)
  • Seven Hills Women's Health Centers (5.4 miles)
  • Western Family Physicians (5.9 miles)
  • Good Samaritan Western Ridge (5.9 miles)
  • OrthoCincy (6.4 miles)

Places of Worship

  • St Dominic Church (3.4 miles)
  • White Oak Chapel (6 miles)
  • Seven Hills Church (7.3 miles)

Transportation

  • Delta Cargo (3.9 miles)
  • CVG International Arrivals Hall (4.3 miles)
  • Main Terminal (4.3 miles)
  • TSA Checkpoint (4.3 miles)
  • Cincinnati / Northern Kentucky International Airport (4.4 miles)
  • Terminal 2 (4.4 miles)
  • Concourse A (4.5 miles)

Hospitals

  • Cincinnati Children's Green Township (4 miles)
  • Mercy Health - West Hospital Campus (5.1 miles)
  • Good Samaritan Hospital (7.4 miles)
  • The Christ Hospital (7.8 miles)

Theaters

  • Cinemark (4.1 miles)

Cafes

  • Starbucks (5 miles)
  • Deeper Roots Coffee (7.4 miles)
  • Coffee Emporium (7.7 miles)
  • The 86 Coffee Bar & Concert Venue (7.8 miles)

Frequently Asked Questions

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Related Resources

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    Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

  • how to prevent memory loss in old ageSafeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health

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  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

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