Home Matters Caregiving of Cincinnati

Pros

• The staff at the agency were always friendly to both the client and their family.
• The caregivers maintained a clean and professional demeanor while providing care.
• The cost of services was comparable to other agencies, reflecting good value for quality care.
• There were rarely gaps in service, and when they occurred, the agency communicated in advance.
• The aides demonstrated genuine care for their clients, ensuring a supportive environment.
• The owner was consistently hands-on and available to address any concerns or support the family.
• The agency showed appreciation for the client's military service by participating in a VA ceremony at his home.

Cons

• There were scheduling issues experienced by the family.
• The client did not enjoy participating in activities.
• Meals were not provided by the agency, which may have been a downside for some.

Review

In the realm of home care services, quality and reliability are paramount, particularly for families seeking assistance for their loved ones. The experiences shared by clients regarding Home Matters provide a nuanced perspective on the agency’s operations, showcasing both strengths and areas of concern. Although this family has decided to discontinue using Home Matters, they acknowledge the positive attributes that characterized their time with the agency.

One key aspect highlighted in the reviews is the professionalism exhibited by Home Matters staff throughout their service. Despite encountering scheduling issues during their period of engagement, the family found comfort in knowing that these challenges were frequently accompanied by proactive communication. The staff’s friendliness toward both the client—who is a veteran—and his family members stood out as a significant factor contributing to a positive experience. This level of care and courtesy allowed the family to feel supported during what can often be an overwhelming time.

The caregivers provided by Home Matters were consistently described as clean and diligent, reinforcing an important standard of personal hygiene and professionalism in home health care. Families seeking assistance want to ensure that caregivers not only possess the necessary skills but also demonstrate respect for their clients’ living environments. The family's assurance about the quality of care offered—despite having some concerns about scheduling—reveals a deep-seated trust in Home Matters’ ability to meet essential needs.

Cost is another consideration when evaluating home care services; however, this family felt that Home Matters offered competitive pricing relative to other agencies available in the market. For many families navigating these decisions, financial implications are crucial alongside quality assessments. The reassurance of reasonable costs coupled with satisfactory service creates a balanced value proposition that allows families to make informed choices without sacrificing care standards.

While meals were not part of Home Matters' offerings due to being provided by family members—an arrangement common among many home care setups—the feedback on activity engagement was noteworthy. It seems that some clients may not participate actively in scheduled events or activities within such programs, emphasizing individual preferences and needs differing widely among those receiving care. These differences highlight how critical it is for agencies like Home Matters to be flexible and attuned to each client's unique lifestyle choices.

Another commendable feature mentioned is the hands-on involvement of management, particularly from agency owners who remain accessible to clients and families alike. Such direct engagement can foster deeper connections between caregivers and clients while ensuring high standards within service delivery. An illustrative example provided was when the owner attended a VA ceremony held at the client’s residence to honor his military service—a gesture demonstrating genuine commitment beyond routine responsibilities.

In summary, while this particular family ultimately decided against continuing with Home Matters due to scheduling complications, their overall impressions reflect appreciation for various aspects of service rendered by the agency. From professional conduct and caregiver cleanliness to ongoing support from management, it is evident that many elements contributed positively during their association with Home Matters. Their insights could prove valuable for others searching for dependable home health services that prioritize both quality care and customer satisfaction amidst life's complexities.

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3 miles)
• Walgreens (3 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (4.8 miles)

Places of Worship

• St Gertrude Church (0.7 miles)
• City of Madisonville (3 miles)
• Saint Margaret of Corona Catholic Church (3.2 miles)
• Adath Israel Congregation (4.3 miles)
• St Mary Church (5.6 miles)
• Epiphany United Methodist Church (6.9 miles)
• St James of the Valley (7 miles)

Restaurants

• Cooper's Hawk Winery & Restaurant (1.5 miles)
• McDonald's (1.6 miles)
• The Cheesecake Factory (1.7 miles)
• Maggiano's (1.7 miles)
• Skyline Chili (2 miles)
• MVP Sports Bar and Grille (2.7 miles)
• Logo's Sports Bar & Grill (3 miles)

Physicians

• Ohio Valley Orthopaedics and Sports Medicine (1.6 miles)
• University Endoscopy Center (2.7 miles)
• Kode Murthy (3.7 miles)
• Cardiology Center of Cincinnati (4.5 miles)
• Gastroenterology Specialists (4.8 miles)
• Bethesda Group Practice (5.2 miles)
• Reading Family Practice (5.5 miles)

Hospitals

• Mercy Health - The Jewish Hospital (2.1 miles)
• Trihealth Connect Training (4.4 miles)
• TriHealth Seniority - TriHealth Bethesda North Hospital (4.6 miles)
• Summit Behavioral Healthcare (6.4 miles)
• Mercy Health Anderson Hospital (6.9 miles)

Parks

• Kroger Hills (2.6 miles)
• Chamberlin Park (2.8 miles)
• Dogwood Park (2.9 miles)
• Swaim Park (3 miles)
• Mariemont Concourse (3.3 miles)
• Blue Ash Summit Park (4.9 miles)
• Weller Park (5.8 miles)

Cafes

• Silverton Cafe (2.7 miles)
• Starbucks (5.5 miles)
• Starbucks (6.1 miles)
• Starbucks (6.6 miles)
• Gabby's Cafe (6.7 miles)

Transportation

• Metro Bond Hill Garage (6.7 miles)