Cherishing Lives Home Health Care Agency LLC

Cons

• The employees were rude and disrespectful to the customer's elderly father.
• The customer was told it was a family business and that they must have been mistaken.
• The customer says they will not be using the service again.
• The customer advises others to save time and money and find real professionals.

Review

The experience described was clearly disappointing from the start, casting a shadow over what might have been a routine service encounter. The writer emphasizes that the core issue was not a one-time lapse but a pattern of behavior, with many of the employees acting in a way that felt rude and disrespectful toward their elderly father. This wasn't presented as a momentary misstep, but as a sustained impression of a team that did not treat an elder with the courtesy and consideration one would expect in a professional setting. The impact of that conduct extended beyond a single incident, leaving the writer with a lingering sense of unease about the service environment and the people delivering it.

What stood out in the narrative is the sense of entitlement and lack of courtesy that seemed to permeate the staff interactions. The reviewer points to multiple employees rather than a lone offending individual, suggesting a cultural or training issue within the organization. The behavior described - disrespect toward an older client - was framed as not only unprofessional but also unkind, contributing to a broader impression that the company may not value customers in the way they claim. The elderly father at the center of the story becomes a focal point for concerns about how the business treats those who may be more vulnerable or in need of extra patience and respect.

A turning point in the account comes with a phone call that became a tipping point for the reviewer. When they attempted to address the situation, they were met with a response that the business was a "family business" and, effectively, that their concerns were to be dismissed or considered mistaken. The phrase "family business" carried with it a sense of dismissal and inadequacy in the customer's eyes, as if loyalty to the family or the business culture outweighed the obligation to listen, acknowledge, and rectify a complaint. The reviewer recalls feeling that their concerns were not taken seriously, and the reply implied that the fault lay with the customer for a perceived mistake rather than with the company's service or conduct.

In the wake of that exchange, the reviewer decisively chose not to continue using the service. The decision is stated in unequivocal terms: they will not be returning. The closing sentiment, urging others to "save yourself some time and money and go find some real professionals," frames the experience as a warning to potential customers. It's not merely about one bad interaction; it's about a broader judgment that this company may not live up to the standards one would expect from genuine professionals. The recommendation is explicit and emphatic, serving both as a personal conclusion and a public caution.

For readers who come across this account, the underlying message extends beyond this single encounter. It highlights how crucial respectful treatment is, especially when it involves an elderly family member. The experience underscores how staff behavior can erode trust and undermine confidence in a service provider, even if the technical aspects of the job are sound. It invites prospective customers to weigh not only the outcomes but also the manner in which a company treats clients, particularly those who may be more vulnerable.

Overall, the narrative warns against tolerating dismissive or disrespectful conduct, particularly in family-owned or seemingly intimate business contexts. It calls for scrutiny of how a business responds to concerns and whether the people running it model the professionalism that customers deserve. For anyone evaluating similar services, the author's experience recommends seeking out real professionals who demonstrate courtesy, patience, and accountability - values that were evidently missing in this case and that should guide future choices.

Located in Cincinnati, Ohio, this area offers convenient access to various amenities such as multiple dining options including fast-food chains like McDonald's, Hook Fish & Chicken, and White Castle. The proximity to hospitals like Summit Behavioral Healthcare and Mercy Health - The Jewish Hospital ensures easy access to medical care. Pharmacies like Walgreens and CVS Pharmacy are also nearby for any prescription needs. There are several places of worship in the vicinity, providing spiritual support for residents. Additionally, cafes such as Gabby's Cafe and Panera Bread offer cozy spaces for socializing. For outdoor recreation, parks like Chamberlin Park and Sharon Woods Park provide opportunities for leisurely walks or picnics. The availability of transportation options like the Metro Bond Hill Garage adds to the convenience of living in this area. Overall, this neighborhood presents a vibrant community with essential services within reach, making it a suitable choice for senior living.

Restaurants

• McDonald's (0.9 miles)
• Hook Fish & Chicken (1.8 miles)
• Station Family BBQ (1.9 miles)
• White Castle (2.4 miles)
• McDonald's (2.6 miles)
• McDonald's (2.9 miles)
• Wendy's (2.9 miles)

Hospitals

• Summit Behavioral Healthcare (0.9 miles)
• Mercy Health - The Jewish Hospital (4 miles)
• Cincinnati Children's (4.8 miles)
• Cincinnati Children's Hospital Medical Center (4.9 miles)
• University of Cincinnati Medical Center (5.1 miles)
• Veterans Hospital (5.2 miles)
• Good Samaritan Hospital (5.5 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.6 miles)

Places of Worship

• Adath Israel Congregation (1.7 miles)
• St James of the Valley (1.9 miles)
• St Vivian's Catholic Church (3.4 miles)
• St Mary Church (4.5 miles)
• Lifespring Christian Church (4.6 miles)
• City of Madisonville (4.6 miles)
• Saint Margaret of Corona Catholic Church (5 miles)

Cafes

• Gabby's Cafe (1.8 miles)
• Silverton Cafe (2.9 miles)
• Panera Bread (3.6 miles)
• Starbucks (3.8 miles)
• The 86 Coffee Bar & Concert Venue (5.6 miles)
• Starbucks (6 miles)

Physicians

• Reading Family Practice (2.3 miles)
• The Urology Group (2.5 miles)
• Riverhills Neuroscience (2.5 miles)
• ESD Pediatric Group (3.6 miles)
• Ohio Valley Orthopaedics and Sports Medicine (4.8 miles)
• University Hospital Outpatient Building (5.1 miles)
• Springdale Family Medicine (5.2 miles)

Transportation

• Metro Bond Hill Garage (2.4 miles)

Parks

• Chamberlin Park (3 miles)
• Dogwood Park (5 miles)
• Blue Ash Summit Park (5 miles)
• Swaim Park (5.4 miles)
• Sharon Woods Park (6 miles)
• Mariemont Concourse (6 miles)
• Winton Woods Cherry Hill Shelter (6.2 miles)