Burbank Parke Care Center

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Burbank Parke Care Center

14976 Burbank Road, Burbank, OH 44214

For more information about senior living options: (844) 490-3973

4.3 from 29 reviews
5 stars
23
4 stars
1
3 stars
1
2 stars
0
1 stars
4

Assisted Living Board and Care Home Continuing Care Retirement Community (CCRC) Skilled Nursing Facility

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    Overall Review of Burbank Parke Care Center

    Pros

    • pro The staff at JAG Burbank provides excellent, compassionate care for residents.
    • pro Therapists work gently with residents and support their mobility and recovery.
    • pro They keep families informed and thoughtfully incorporate their input.
    • pro The care team coordinates across specialties to support progress and safe discharge planning.
    • pro The administration goes above and beyond to address questions and concerns.
    • pro The facility is clean, well maintained, and easy to access.
    • pro Activities staff make genuine efforts to offer engaging activities suited to residents' abilities.
    • pro Families feel reassured that their loved ones are in a safe, caring environment with strong quality of life improvements.

    Cons

    • pro The reviewer alleges that the facility killed their mother and warns others not to take a loved one there.
    • pro One reviewer would give zero stars, citing constant understaffing and no real improvements despite requests.
    • pro A commenter says staff cuss and complain about their jobs, which is unacceptable.
    • pro A reviewer criticizes the meals as resembling an elementary school cafeteria from the 1970s-80s.
    • pro A commenter contends there is no end-of-life dignity for patients and that management has not addressed concerns.
    • pro A reviewer notes excessive personal cell phone use by staff on the clock.
    • pro A commenter states that management needs a makeover and should walk the floors to see what's really going on.

    Review

    JAG Burbank Parke in Burbank, Ohio, comes through in many people's stories as a place where compassionate care, skilled rehabilitation, and genuine concern for residents and their families are noticeable every day. A number of reviewers highlight the combination of physical care and medical professionalism with a palpable sense of kindness. In particular, several families describe therapists who work with residents in a gentle, patient-centered way, especially when a loved one is struggling to stand or regain mobility. They also note that the staff kept family members well informed during the first week and were quick to listen to and implement reasonable suggestions, sometimes putting two family ideas into practice almost immediately.

    One family's experience centers on a brother who lived at JAG Burbank Parke for more than two years. They describe EXCELLECT care delivered by a team of professional, caring people. When he first arrived, his health was poor, but staff and therapy helped restore him to an active lifestyle. The overall attitude of the staff is portrayed as consistently upbeat, with a sense of dedication that goes beyond a job description. Because of that commitment, the family felt they never had to worry about his care, trusting that he was in the best possible place. The praise culminates in a strong recommendation of the facility for others in need of care.

    Beyond individual stories of improvement, several reviews frame Burbank as a welcoming, well-run place. One reviewer simply calls it a great place to be if you ever need a nursing home, remarking that everyone was super friendly and willing to do what they could to ensure happiness. Another person notes the facility as "vary nice and clean," underscoring the positive impressions of cleanliness and atmosphere. Taken together, these comments contribute to a broad sense that, for many families, the environment feels inviting and supportive, with staff who try to make that experience as positive as possible.

    A detailed account from late 2024 through early 2025 emphasizes a highly coordinated, patient-centered approach to care. The reviewer describes a therapy team that delivers comprehensive, evidence-based care and collaborates so that each therapist's specialty supports the others' progress. Nursing care is described as responsive and compassionate, with prompt follow-up on physician needs and transparent, ongoing communication with the family to ensure understanding. Discharge planning and the practicalities of admission and progress are well managed, with families informed without being overwhelmed. The facility's cleanliness and accessibility are also praised, with easy highway access noted as a plus. The reviewer does, however, offer constructive feedback about the meals, characterizing them as reminiscent of an elementary school cafeteria from several decades ago. They suggest that permanent residents might benefit from an updated menu, while short-term residents could be supported by bringing in preferred foods if needed.

    Stories from families with longer-term involvement emphasize stability and genuine care. One mom has lived at JAG Burbank Parke for nearly five years, starting in assisted living and moving through increasing levels of care as age affected her needs. The family sees staff as truly caring, with many nurses and aides who have remained at the facility for years, a testament to staff retention and dedication. The activities team is highlighted for making a real effort to offer programs that suit residents' abilities while remaining engaging. The overarching message from these reviews is gratitude for a safe, medically capable environment that provides needed daily support and emotional warmth.

    There is also a thread of strong praise for how well the facility coordinates medical visits, transportation, and medication management, with regular communication to family members. One reviewer recalls a personal sense of reassurance from the staff's responsiveness and the thoroughness of discharge planning, including practical steps to ensure a safe return home. In contrast, another set of reviews presents more troubling experiences. Some families recount heartbreaking moments, including a loved one's end-of-life care and the emotional impact on relatives, with at least one account praising end-of-life care, noting kindness and family-centered attention, while another strongly condemns the experience, claiming a loved one deteriorated and died after being admitted, and urging investigation. These sharply differing accounts underscore the reality that experiences at the facility can vary widely and that some families feel the need to voice serious concerns about care quality, dignity at end of life, or administrative oversight.

    A number of reviewers also point to operational challenges that affect perceptions of care. Some patients or families mention under-staffing and the resulting strain on routines and duties, with comments about staff being overworked or distracted by personal cell phone use on the clock. A few readers call for a management overhaul or more direct oversight, suggesting that while many employees are compassionate, systemic issues can interfere with consistent care. Despite these criticisms, others emphasize that, even in tough times, their loved ones received compassionate attention, and that the staff's kindness toward families and residents stood out amid the challenges.

    In summary, JAG Burbank Parke emerges in these reflections as a place of sincere care and professional capability for many families, especially in the realms of therapy, coordinated medical care, and daily nursing support. The facility is frequently praised for its cleanliness, accessibility, and the dedication of a large portion of its staff, including long-tenured nurses and aides who have formed strong, trust-based relationships with residents. Families also highlight strong communication and involvement in care plans, which helps ease the often stressful process of navigating rehabilitation and placement. At the same time, several reviewers raise serious concerns about staffing levels, meal quality, and management practices, with some accounts depicting distressing experiences that demand attention. For anyone considering JAG Burbank Parke, a visit and direct conversation with the care team and current residents can help determine fit, and sharing expectations openly with staff can illuminate how the facility can meet individual needs and preferences.

    Features

    Housing

    • 12 resident community capacity 12 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Burbank Parke Care Center is a comprehensive assisted living community located in Burbank, OH. We offer a variety of care options including board and care home services, continuing care retirement community (CCRC) accommodations, and skilled nursing facility care.

    Our facility boasts a range of amenities designed to enhance the comfort and convenience of our residents. Our fully furnished rooms create a cozy and inviting atmosphere for each individual. Outdoor spaces and gardens provide beautiful areas to relax and enjoy nature. Additionally, we offer Wi-Fi/high-speed internet access throughout the premises to ensure that residents can stay connected with their loved ones.

    At Burbank Parke Care Center, we prioritize providing personalized care services tailored to meet the unique needs of each resident. Our trained staff assists with activities of daily living such as bathing, dressing, and transfers. We also coordinate closely with healthcare providers to ensure that all medical needs are met. Special dietary restrictions are accommodated through our diabetes diet program and meal preparation services.

    Dining at our community is a delightful experience with special attention given to dietary restrictions. Residents can enjoy nutritious meals prepared by our skilled chefs in our dining room.

    We understand the importance of staying active and engaged, which is why we offer scheduled daily activities for residents to participate in. These activities promote social interaction, mental stimulation, and physical well-being.

    Conveniently located near pharmacies, restaurants, and hospitals, residents have easy access to necessary services. Transportation arrangements for medical appointments are also available for added convenience.

    At Burbank Parke Care Center, we strive to provide a warm and comfortable environment where residents receive exceptional care while maintaining their independence and quality of life.

    Nearby Places of Interest

    Restaurants

    • Bob Evans (1.3 miles)
    • McDonald's (1.3 miles)
    • McDonald's (5.8 miles)
    • Roadside Inn (8.8 miles)
    • Five Guys Burgers & Fries (9.3 miles)
    • Chipotle Mexican Grill (9.5 miles)
    • Taco Bell (9.5 miles)

    Pharmacies

    • CVS Pharmacy (3.6 miles)
    • Ritzman Pharmacy (10 miles)
    • Rite Aid (11.3 miles)
    • Rite Aid (11.4 miles)
    • Ritzman Pharmacy (11.4 miles)
    • Marc's (11.5 miles)
    • Discount Drug Mart (11.5 miles)

    Hospitals

    • Lodi Community Hospital (3.9 miles)
    • Akron General Radiology (3.9 miles)
    • Lodi Community Hospital (4.1 miles)
    • Wooster Community Hospital (11.7 miles)

    Places of Worship

    • First Church of God (5.6 miles)
    • Seville Presbyterian Church (7.5 miles)
    • Pleasant Hill Baptist Church (9.7 miles)
    • Southern Baptist Convention (10.8 miles)
    • Baptist Temple (10.9 miles)
    • West Hill Baptist Church (10.9 miles)
    • New Way Community Life Center (11.3 miles)

    Physicians

    • Podiatric Health Physicians (9.4 miles)
    • Comprehensive Internal Medicine (9.9 miles)
    • Arthritis Clinic (9.9 miles)
    • Orthopedics Sports Medicine Wooster (9.9 miles)
    • Ohio State University Medical Center (9.9 miles)
    • Akron Children's Hospital Pediatric Gastroenterology (10 miles)
    • Trillium Creek (10 miles)

    Cafes

    • Starbucks (9.7 miles)
    • Cool Beans Cafe (13 miles)

    Parks

    • J B Firestone Memorial Park (10 miles)
    • Firestone Park (10.2 miles)
    • Oak Hill Park (10.3 miles)
    • Wooster Recreation Path (10.3 miles)
    • Wooster Soccer Fields (10.6 miles)
    • Smithville Park (10.9 miles)
    • Fred Greenwood Park (11.5 miles)

    Transportation

    • Bus Stop (12.2 miles)
    • Hertz Local Edition (12.7 miles)

    Frequently Asked Questions

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