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4.4 from 32 reviews
5 stars
26
4 stars
1
3 stars
1
2 stars
0
1 stars
4
Overall Review of Burbank Parke Care Center
common14 reviews mention this
Staff is frequently described as caring
Residents and families repeatedly describe staff as caring, kind, and attentive.
Many reviewers say the day-to-day experience includes friendly, supportive staff who treat residents well and keep families reassured. Several specifically mention responsiveness after health concerns, along with follow-up and communication during rehab or ongoing care. A few negative reviews still acknowledge some caring employees, even while expressing other problems.
common6 reviews mention this
Cleanliness stands out in reviews
Cleanliness is a consistent point reviewers bring up.
Multiple reviews describe the facility as clean and in good condition, including comments about it not smelling. Others mention a clean, easy-to-reach building as part of their overall impression. While most feedback on cleanliness is positive, the few critical reviews focus more on staffing and daily conduct than on cleanliness itself.
differentiator4 reviews mention this
Communication and care coordination
Residents describe care coordination and family updates as a strong part of the experience.
Several reviewers mention plan-of-care meetings and regular updates, including communication about health care issues and what families should expect. Others describe staff coordinating medical needs such as doctor visits with transportation and arranging medication support when necessary. This aligns with the community’s provided care services for medication management, assistance with activities of daily living, and coordinating health care and appointments.
caveat2 reviews mention this
Meals are a mixed point
Dining gets mixed feedback, with some residents loving the food and others disliking it.
One reviewer says the food was delicious and another highlights meals as a positive part of the stay. Another family member calls the meals the one area to improve, describing them in less favorable terms. Taken together, dining appears to vary enough that visitors may want to plan for personal preferences during rehab or assisted living.
caveat3 reviews mention this
Concerns about staffing and oversight
Some reviews raise concerns about staffing levels and day-to-day oversight.
A few reviewers express frustration with staffing adequacy and report that changes have not resulted from conversations with staff or owners. Others cite observations like personal phone use on the clock and even an aid sleeping on the job, pointing to problems with supervision. There are also negative comments about staff behavior, alongside strong praise in other reviews for how caring staff can be.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Burbank Parke Care Center on seniors.fyi includes 9 photos including images showing building, outdoor, landscaping, healthcare, rehabilitation, architecture, grass, trees, and more.
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