Country Meadow Care Ctr

Pros

• The staff and facility are wonderful and caring.

Cons

• Diane is described as a horrible nurse who hung up on residents asking about family health and medication.
• The facility is described as the worst nursing home experience ever, and spending time there was a living nightmare.
• The reviewer states that the majority of staff are bullies, and that the staff are mean and hateful; the place is the worst.
• The facility is labeled as awful, with poor care and poor communication.
• A nurse reviewer claims that what goes on there is not at all good.
• The reviewer accuses the facility of patient dumping and says admissions obstruct hospice transfers due to paperwork.
• Admissions staff are criticized for not handling prior authorizations for hospice, causing delays or denial of care.
• The process surrounding authorization forms is described as disheartening and something families should not have to worry about.

Review

The collection of remarks about this facility paints a picture of sharp contradictions and powerful emotions. On one hand, there are moments of praise that stand in stark contrast to the avalanche of complaints. One reviewer calls out a specific nurse by name, claiming that Diane is a horrible nurse who hung up on them when they asked about their family member's health and medications. That singled-out incident underscores a worry that may haunt families even before tours or admissions: the interpersonal side of care, how staff communicate and respond to urgent questions, can color the entire experience. Yet just a short distance away, another voice speaks of "wonderful, caring staff and facility," suggesting that the help and kindness available may depend heavily on which staff member happens to be on duty at any given time.

The dissatisfaction grows into a broader and more personal account of a difficult health journey. One reviewer notes having fought cancer for eight years and spending a few weeks inside this place, calling the experience a "living nightmare." The language used is deliberately stark: "If you love your family, don't put them in here," followed by a strong claim that "the majority of staff are bullies," and that the environment is "beyond mean and hateful." Phrases like "the worst place I've ever been" and "they are beyond mean and hateful" emphasize a perception of a facility that lacks warmth, respect, and humane treatment. For someone who has endured serious illness, such a hostile atmosphere would compound the already stressful reality of hospitalization away from home.

Another thread in the reviews centers on poor care and weak communication. A reviewer who identifies as a nurse itself is blunt in its verdict: "Awful facility. Poor care and communication." The worry extends beyond the patient's immediate needs to a concern for a friend who is a resident at the facility. The sentiment is not just about neglect or errors in care, but about the way information is shared, how promptly concerns are addressed, and whether families feel heard or dismissed. The recurring phrase "Do not recommend" reinforces the sense that the facility has earned a reputation for failing to meet expectations in critical moments when families most need reassurance and transparency.

A particularly troubling portion of the testimonials focuses on what one might call "patient handoffs" and the ethics of discharge planning and hospice readiness. The term "Patient dumpers" appears to label a pattern where patients are moved or denied transfer in ways that feel illogical or incomplete. In one detailed account, a father-in-law becomes a hospice candidate after a ED transfer from this facility. The story then unfolds through a chain of interactions involving hospital care management, an insurance case worker, and admissions personnel at Country Meadows (a sister facility). The crux of the problem is a form and an authorization process that should have cleared the way for the patient to return to Country Meadows, but instead became the focal point of delay and confusion.

According to the account, the hospital's care management and the insurance side clearly indicated that prior authorization was needed for hospice care, and that the forms should be handled by the facility receiving the patient. However, Heidi, reportedly from Country Meadows' admissions team, deferred to the hospital's responsibility. Meanwhile, a staff member named Philip from Country Meadows allegedly insisted that admissions do not perform prior authorizations. This misalignment - between what the hospital, insurance, and the receiving facility expected and what actually happened - left the family with no clear path to care. The result? The patient could not be transferred back to the familiar facility, despite assurances that payment would not be an issue and that the obstacle was simply a paperwork form. The language used is especially poignant: it was "disheartening," "so disappointing," and something families "don't know how many days we have left" to fix. The author's plea - "be more empathetic, learn how to fill out paper forms if needed, and try to be more understanding/helpful" - reads as a direct call for improved bedside manners and better administrative coherence.

Taken together, the reviews sketch a landscape where personal interactions and bureaucratic processes can collide with devastating consequences for patients and their families. The stories vary in tone and outcome: some visitors feel supported and welcomed by a subset of staff, while others describe a culture that feels unhelpful or hostile. The most striking throughlines are the perceived gaps in communication - between families and caregivers, between hospital and facility, and within the administrative layers that orchestrate transfers and funding. When care is interrogated not just in terms of clinical outcomes but in how information is shared and how compassionate treatment is delivered, the stakes rise sharply for everyone involved.

Ultimately, the collection underscores that experiences within this setting are not uniform. There are voices of praise that celebrate kindness and attentiveness, but they sit alongside harsh, urgent complaints about fear, disrespect, and mismanaged transitions. The negative testimonials emphasize not only poor day-to-day care in some cases but also troubling systemic issues - specifically poor communication, inconsistent handling of forms and authorizations, and a need for more empathetic engagement from admissions and care-management teams. Families facing critical decisions about their loved ones deserve clarity, respect, and reliable coordination across all parties, and the stories here point to a pressing need for improvement in both bedside care and the back-end processes that support it.

Restaurants

• Burger King (3.9 miles)
• Dutchman Hospitality Group (3.9 miles)
• Wendy's (3.9 miles)
• Taco John's (4 miles)
• McDonald's (4 miles)
• Buckeye Express Diner (4 miles)
• The Happy Grape (4.3 miles)

Parks

• Lexington Community Park (4.4 miles)
• Gorman Nature Center (6 miles)
• Marshall Park (10 miles)

Pharmacies

• Rite Aid (4.5 miles)
• Good Neighbor Pharmacy (5.2 miles)
• Hursh Bellville Drug (5.2 miles)
• Walmart Pharmacy (7.2 miles)
• Kroger Pharmacy (7.3 miles)
• CVS Pharmacy (7.5 miles)
• Rite Aid (8.6 miles)

Places of Worship

• Bellville Church of God (5.3 miles)
• Hanley Road Baptist Church (6.4 miles)
• Apostolic Christian Church (7.8 miles)
• Ebenezer Church (8.7 miles)
• Linden Road Presbyterian Church (9.6 miles)

Physicians

• Northfield Medical (5.5 miles)
• Cleveland Clinic Cancer Center Mansfield (7.6 miles)
• Ohio Cancer Specialists (7.7 miles)
• Russell Kiser (7.8 miles)
• Advanced Dentistry & Dental Implant Center (7.8 miles)
• Pediatric Consultants (7.9 miles)
• Interventional Spine Mansfield (7.9 miles)

Cafes

• Starbucks (7.3 miles)
• The Cove Coffee Shop (9.6 miles)

Transportation

• Norfolk Southern (9.4 miles)

Hospitals

• Kindred Hospital Central Ohio (9.9 miles)
• Kindred Healthcare (9.9 miles)
• Medcentral Health System (9.9 miles)