Lexington Court Care Center
Save250 Delaware Street, Lexington, OH 44904
For more information about senior living options: (844) 490-3973
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Lexington Court Care Center appears to be a place of strong contrasts, where many residents and families praise the environment and the people who care for them, even as other accounts raise serious concerns about safety, responsiveness, and overall quality of care. Across the feedback, there is a common thread of warmth and attentiveness from some staff, paired with troubling anecdotes that prompt caution for anyone considering the facility.
Several reviewers paint a bright picture of daily life at Lexington Court. They highlight a welcoming arrival experience, noting that tours and conversations with unit nurses and nursing assistants left them with a sense that the whole team is focused on resident well?being. Activity programming is repeatedly cited as a strength, offering a variety of engaging options that residents can participate in, with staff making an effort to include everyone. The kindness and teamwork of specific individuals, such as Brenda and Patty, stand out as examples of a supportive culture. Cleanliness and maintenance are also praised, with many comments about a well-kept building and a tidy, organized environment. Therapy is singled out as particularly effective, helping residents regain strength and mobility, and some reviewers describe clear, actionable plans from the therapy team that contrast with previous experiences at other facilities.
Care that feels patient-centered extends to practical, everyday decisions. One reviewer recounted a lunch moment where a resident requested applesauce not on the menu, and staff went out of their way to obtain it, illustrating a level of attentiveness that residents and families notice and appreciate. The front desk staff are described as warm and helpful, and several accounts mention a team approach among nursing, therapy, and support services. The administrative side is also seen in a favorable light by many, with Rhonda in the business office and Lisa in social work highlighted for their responsiveness and willingness to explore options to assist families, including insurance and billing questions. A new director of nursing (DON) named Megan is described as very nice and dedicated to patient well-being, suggesting that leadership changes may have reinforced a culture focused on residents' best interests. Overall, readers express gratitude and confidence in Lexington Court for both long-term and respite stays.
Yet the same facility is also the subject of a number of highly negative experiences and warnings. One reviewer warns of a very rude phone line operator and urges checking recorded calls, suggesting a belief that some professional standards were not met and that patient feelings were not consistently respected. The admonition is stark: "don't take your loved ones here," underscoring a fear that professional communication and courtesy can fall short in difficult moments. Other accounts describe a broader pattern of poor facility conditions and staff performance, including allegations of inhumane treatment and dismissive attitudes toward patients and families. In these reports, the care environment is portrayed as disorganized, with accusations of long wait times for assistance, staff looking away from patients, and a sense that residents were not being adequately attended to.
Some of the most troubling narratives are specific and highly detailed. One reviewer alleges that a nurse named Angie was repeatedly rude, with a harsh demeanor toward patients and families, a claim that speaks to a broader concern about bedside compassion and respect. Another account recounts a deeply negative experience over several years, including theft of clothing, an administrator's denial of the issue, and a nominal settlement after an investigation. The story also includes accusations of patients crying out for help, long delays in call lights, and staff appearing to be disengaged. The reviewer describes witnessing patients in distress, including a incident where a resident was left in a dirty diaper and later faced severe health consequences, culminating in a move to another facility after a perceived outbreak and ongoing neglect. These allegations paint a picture of systemic failures and a troubling lack of oversight in at least part of the facility.
Additional negative experiences center on medical care and safety. At least one account describes a diabetic patient not receiving timely insulin and being served an inappropriate dinner, such as a PB&J sandwich, leading to dangerously high blood sugar and delays in medical orders. The reviewer emphasizes that the lapse jeopardized the patient's health and questions whether the facility is equipped to manage complex medical needs. Taken together with other strong warnings, these stories suggest that for some residents, critical care standards and diet/nutrition practices did not meet expectations or needs, reinforcing the call for careful scrutiny by families before choosing Lexington Court.
Despite the severity of some criticisms, there are repeated reminders that experiences at Lexington Court are not monolithic. Several reviews emphasize the positive impact of therapy, strong peer and staff interactions, and a generally pleasant atmosphere. Some families report that their loved ones thrived during short stays or movement therapy programs and that the staff treated residents as if they were family. The presence of engaged therapists, a responsive front desk, and supportive social work and billing staff are repeatedly cited as essential supports that helped relief anxiety around insurance, discharge planning, and home care transitions. The contrast between glowing testimonials and grave warnings suggests a facility with real strengths in some areas, shadowed by serious concerns in others.
For anyone evaluating Lexington Court Care Center, the message is clear: it can be a place of genuine warmth, effective therapy, and united teamwork, especially when leadership, administration, and frontline staff align to provide consistent, compassionate care. At the same time, there are accounts of perceived neglect, communication breakdowns, dietary and medical management failures, and alarming incidents that cannot be ignored. Prospective families should plan thoughtful visits, speak directly with multiple staff members across departments, observe caregiver interactions with residents, and review recent quality measures or survey results. By gathering firsthand impressions and asking pointed questions about staffing, response times, medical management, and how concerns are escalated, families can form a more complete view of whether Lexington Court meets their loved one's specific needs and expectations.
Lexington Court Care Center in Lexington, OH is an exceptional assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a homely atmosphere, the community provides fully furnished living spaces with private bathrooms and Wi-Fi/high-speed internet access.
The community boasts numerous amenities to cater to the various needs and interests of its residents. There is a beauty salon for pampering and grooming, a gaming room for entertainment, and a small library for reading enthusiasts. The fitness room allows residents to engage in physical activities, while the outdoor space and garden provide opportunities for relaxation and enjoying nature.
Meals at Lexington Court are served in a restaurant-style dining room where residents can enjoy delicious food prepared by the dedicated staff. Special dietary restrictions are accommodated to ensure everyone's nutritional needs are met. Additionally, assistance with diabetes diet management and meal preparation is available.
Residents can participate in a wide range of activities organized by the caring staff. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also provided to assist residents with any requests or arrangements they may need.
The care services at Lexington Court are comprehensive, ensuring that each resident receives personalized attention when needed. Assistance with daily living tasks such as bathing, dressing, and transfers is available around the clock. Medication management is also provided to help residents stay on track with their medications.
The community prioritizes mental wellness by offering special programs that cater to the emotional needs of its residents. Transportation arrangement services are available both for non-medical purposes such as shopping trips and for medical appointments with nearby doctors.
Located conveniently near cafes, parks, pharmacies, restaurants, and places of worship, Lexington Court offers easy access to essential facilities within close proximity.
With its array of amenities, care services, dining options, and engaging activities program, Lexington Court Care Center is an assisted living community that promotes a comfortable and fulfilling lifestyle for its residents.
Lexington Court Care Center is located at 250 Delaware Street, Lexington, OH 44904 in Richland County, Ohio
Lexington Court Care Center on seniors.fyi includes 5 photos including images showing bedroom, interior, decor, windows, dining, building, entrance, architecture, and more.
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