Information last verified:
400 Community Drive, Avon Lake, OH 44012
For more information about senior living options: (844) 490-3973
The staff are amazing, kind, courteous, and extremely professional. The rooms and bathrooms are kept extremely clean, and the facility is well maintained. The caregivers demonstrate care, compassion, empathy, and professionalism toward patients. Residents feel safe and well cared for during their stay. The physical therapy and occupational therapy teams are skilled, patient-focused, and reassuring. The medical and nursing staff tailor care to each individual's needs with attention and competence. The environment feels welcoming and like a family, with staff going above and beyond. The dining, custodial, and support staff contribute to a clean, well-run environment with balanced meals. Outpatient therapy is effective, with therapists providing helpful guidance for continuing exercises at home.
The staff and management on both sides need to be terminated. The staff, especially the aides, are lazy. The DON won’t come in to help the nurses when staff is short. Residents’ food is served cold and lids are not put on top when serving. The facility is terribly understaffed. The food is a complete joke. The place is not clean. Poor care and horrible customer service. Many residents are left unsupervised, leading to falls.Avenue Assisted Living in Avon Lake is best suited for families looking for strong rehab potential paired with a welcoming, well-kept environment. The community tends to shine when a loved one is transitioning from hospital to daily living, with an emphasis on physical therapy and occupational therapy to rebuild strength and independence. Residents seem to benefit from visible staff presence, courteous service, and a setting that feels comfortable and safe rather than clinical. That said, this is not the place to bank on perfectly predictable day-to-day operations. Families who require ironclad staffing consistency, consistently high-quality meals, and relentlessly proactive management should consider alternatives and compare options carefully.
On the strength side, the rehab program stands out. The therapy teams earn frequent praise for their skill, patience, and genuine investment in recovery. Nursing and medical staff respond to individual needs with attention and professionalism, and the rooms and bathrooms are maintained very clean. The culinary and support staff handle meals for a sizable community with care, and the variety and balance of menus are repeatedly noted as being well executed. The care planning process often begins quickly, some reviewers report an initial care plan review at day one and follow-ups at three months, demonstrating an engaged approach to personalized care.
Nevertheless, several reviewers flag real challenges behind the positives. Understaffing and management gaps surface in comments about long wait times, aides stretched thin, and leadership that seems distant or slow to act. Food service can slip into meals served cold or with inconsistent timing, and some residents and families report lapses in supervision and safety. Issues around housekeeping and odors appear in a minority of reviews, and there are scattered concerns about communication and accountability across shifts. Parking logistics and crowding on busy days also show up as practical annoyances rather than safety threats, but they color the overall experience.
Those cons do not erase the core advantages for rehab‑focused care, but they do matter for long‑term comfort and trust. When therapy teams collaborate well with nursing and management, residents make meaningful progress and families feel that attention is real and consistent. The setting, beautiful, with ample common spaces, fireplaces, and social venues, helps with mood and socialization, which is critical for recovery and ongoing well‑being. The presence of engaged leadership in some reviews, DON and ADON known to step in when needed, also signals that better days are possible when staffing is steadier and processes are tightened.
Alternatives are worth a look for families prioritizing dementia care programming, predictable daily routines, or a consistently high standard for meals and housekeeping. If the goal is seamless, around‑the‑clock supervision and a culture of responsive management, a different nearby option may deliver more peace of mind. Prospective residents should prioritize direct conversations about staffing ratios, turnover, scheduling, and the cadence of care‑plan updates, and should request to observe meals and therapy sessions to gauge real‑world flow.
Bottom line: Avenue Assisted Living provides a solid rehab‑centric option with a warm, attractive environment and capable therapy teams, but the experience hinges on staffing stability and management responsiveness. For families where recovery outcomes and compassionate care are paramount, the positives often outweigh the negatives, provided a clear plan is in place and leaders are consistently present. To decide confidently, arrange a first‑hand tour with the DON or ADON, ask for recent staffing patterns and incident history, sample meals, and compare with nearby facilities to confirm that operations align with expectations.
174 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avenue Assisted Living in Avon Lake, OH is a premier senior living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon where residents can get pampered and look their best. Each resident has access to cable or satellite TV in their fully furnished apartment. Community operated transportation is available for outings and appointments, ensuring that residents can easily maintain an active social life.
For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff, and special dietary restrictions are accommodated. Housekeeping services are provided to ensure that each apartment remains clean and tidy.
Residents have plenty of opportunities to stay active and engaged with various amenities such as a fitness room, gaming room, small library, and outdoor space for enjoying nature. A wellness center is available for overall health support. Transportation arrangement is provided both for non-medical purposes as well as medical appointments.
In terms of care services, Avenue Assisted Living offers 24-hour call system and supervision to ensure the safety of its residents at all times. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers is done seamlessly to meet any medical needs that arise including diabetes diet management and medication management.
Mental wellness is prioritized through specialized programs tailored to address emotional well-being. For those who need transportation for non-medical purposes or doctor's appointments, arrangements can be made conveniently.
Beyond these extensive offerings within the community itself, Avenue Assisted Living boasts a vibrant surrounding area with numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship,and theaters which provide further convenience for residents.
At Avenue Assisted Living in Avon Lake, OH seniors will find a compassionate staff dedicated to providing personalized care and a vibrant community that encourages them to live an active and fulfilling life.
Avenue Assisted Living is located at 400 Community Drive, Avon Lake, OH 44012 in Lorain County, Ohio
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