Amherst Manor Retirement Community

Pros

• The staff at Amherst Manor is described as excellent, accommodating, and friendly.
• The facility is well-kept, with nicely landscaped grounds and a clean environment.
• Residents can enjoy engaging activities like crafts, bingo, and happy hour.
• The food served in the dining area is noted to be very good.
• The rehabilitation center and therapy staff received high praise for their quality of care.
• The Alzheimer’s Unit offers a secure environment with locked doors and pin access for added safety.
• Seasonal decorations and family-friendly events like trick-or-treating are appreciated by residents and their families.

Cons

• Staffing is horrible, and while aides seem to care, they cannot deliver safe care in rehab/skilled nursing.
• Call lights weren’t answered for 15-30 minutes, leading to residents sitting in their own waste.
• The nursing staff was seriously understaffed, resulting in ignored health conditions and hospital transfers prompted by family insistence.
• Some Nursing Assistants lacked knowledge and training, showing a need for sensitivity training.
• The facility appeared run down despite the friendly staff and engaging activities.

Review

Amherst Manor Assisted Living has garnered a mix of reviews from families with loved ones residing in the facility, showcasing both positive elements and serious concerns. Many reviewers have highlighted the pleasant atmosphere of the community, describing it as neat, well-kept, and beautifully landscaped. The grounds are maintained meticulously, contributing to an overall appealing environment. One reviewer praised the friendly and accommodating staff members, noting that they enhance the warm feeling of the facility. Additionally, residents can engage in various activities such as crafts, bingo nights, and happy hours – amenities that promote social interaction among residents.

While many aspects of Amherst Manor shine positively, there is an underlying concern regarding staffing levels. Several reviews pointed out that understaffing appears to be a chronic issue within the facility. Despite many aides seeming genuinely caring for the residents they assist, their ability to provide adequate care is compromised by limited manpower. A reviewer expressed frustration over unanswered call lights delayed by 15-30 minutes or longer; this lack of timely response has led to distressing situations for residents who require immediate assistance.

Moreover, reports of missed medical symptoms underline a critical area for improvement in care quality at Amherst Manor. One family member noted that their loved one had experienced significant health issues while in rehab due to overlooked signs, culminating in a lengthy hospital stay. This experience highlighted the importance of attentive monitoring by nursing staff and raised questions about whether resident needs were adequately prioritized given the apparent shortage of personnel.

On a more positive note, some reviewers appreciated the rehabilitation services provided at Amherst Manor. The therapy staff received accolades for their fantastic work—something that stands out amid criticisms regarding nursing care quality. Furthermore, various activities organized for residents have been seen as engaging and accessible even for those facing physical challenges—this contrasts sharply with experiences relayed by families whose loved ones faced neglect due to insufficient staffing.

Food quality also emerged as a strong point in several reviews; meals served were described as nutritious and tasty, something vital to maintaining resident satisfaction and well-being. Individuals sampled multiple dishes on-site reported having enjoyed their meals immensely—a welcome relief during times when other areas might detract from overall happiness. However, concerns remain regarding proper food service delivery due to staff shortages leading to potential meal miss-outs or inadequate dining experiences.

Lastly, security measures within specific units like Alzheimer’s are noteworthy aspects discussed in some reviews. Locked-down units with code access were viewed positively because they provide additional safety protocols crucial for vulnerable populations with cognitive impairments. Families felt reassured knowing there are precautions against unauthorized exits but suggested revisiting security protocols periodically could enhance safety measures further.

In summary, while Amherst Manor Assisted Living offers a welcoming environment complemented by engaging activities and good food options—highlighted through positive remarks—it faces pressing challenges regarding staffing ratios which have tangible effects on resident care outcomes. Balancing excellent therapeutic services with comprehensive nursing support remains essential if Amherst Manor intends to solidify its reputation as a desirable home for seniors who need varied levels of assistance.

Parks

• Amherst Beaver Creek Reservation (0.5 miles)
• George Daniel Field (4.2 miles)
• Lakeview Park (4.9 miles)
• Central Park (5.3 miles)
• Victory Park (6.7 miles)
• Cascade Park (6.8 miles)
• Bur Oak Picnic Area (7.2 miles)

Restaurants

• Cole S Public Hou (0.6 miles)
• Barra Amherst (0.6 miles)
• Ziggy's Sports Bar (0.7 miles)
• Hot Dog Heaven (0.9 miles)
• McDonald's (1.7 miles)
• Burger King (1.7 miles)
• Bob Evans (1.8 miles)

Hospitals

• Emh Regional Medical Center (0.7 miles)
• Mercy Health (2.5 miles)
• Mercy Regional Medical Center (2.5 miles)
• Physicians Answering Service (2.5 miles)

Physicians

• Lorain Kolczun Orthopaedics (0.9 miles)
• Kolczun Ii, Michael C, Md - Cleveland Clinic (0.9 miles)
• Mercy Health (1.2 miles)
• Akron Children's Hospital Pediatrics (1.2 miles)
• Reinaldo Garcia-Naviero, MD (1.2 miles)
• Superior Medical Care (2.1 miles)
• Comprehensive Pain Care (2.4 miles)

Pharmacies

• Target Pharmacy (0.9 miles)
• Rite Aid (1.5 miles)
• Discount Drug Mart (1.6 miles)
• Walgreens (2.1 miles)
• Walmart Pharmacy (2.6 miles)
• CVS Pharmacy (3.9 miles)
• Marc's Stores (4.8 miles)

Cafes

• Starbucks (2.7 miles)
• Huggy's Social House (6.3 miles)

Places of Worship

• St Mary Church-Lorain (5.4 miles)
• Faith Ministries Christian Center (7.1 miles)
• Second Baptist Church (7.3 miles)
• Finney Chapel (7.4 miles)