2100 South Columbia Road, Grand Forks, MN 58201
For more information about senior living options: (844) 490-3973
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The staff is kind. Comfort Keepers offers personalized, compassionate, and reliable care that allows clients to remain in their homes comfortably. The agency's staff is responsive, communicative, and proactive, ensuring clients' needs are met efficiently. They prioritize caregiver-client matching, ensuring a good fit for all parties involved. Comfort Keepers consistently provides exceptional care, with their staff being highly professional, compassionate, and knowledgeable, ensuring clients feel comfortable and supported in their own homes. Clients have been very happy with the services provided by Comfort Keepers.
Comfort Keepers turned the client away the day after intake, claiming Medicare was too much of a hassle. The nurse was pushy, bossy, and lacking in active listening skills. Comfort Keepers told the client they had to call Medicare themselves to set up the dad's PT, despite a doctor's order. Comfort Keepers later said they would call Medicare for them, contradicting themselves. The staff seemed apathetic to the client's needs and highly disorganized. The reviewer would not recommend Comfort Keepers to anyone.Across a range of experiences, Comfort Keepers has drawn praise for its approach to in-home care. Several reviewers express a high level of satisfaction with the overall care provided, noting that the agency helps people remain in their own homes with comfort and dignity. The sentiment is that the care comes from kind people who are genuinely invested in the wellbeing of their clients, creating a sense of warmth and trust in the home setting.
Many reviewers highlight the personalized nature of the service. They describe Comfort Keepers as offering compassionate and reliable care that feels tailored to individual needs. The staff are portrayed as responsive, communicative, and proactive, with a focus on ensuring that clients' needs are met efficiently. A common thread is the importance placed on caregiver-client matching, with the idea that a good fit between caregiver and client contributes to better experiences and smoother daily routines.
The positive remarks extend to the professional caliber of the caregivers themselves. Reviewers repeatedly commend the staff for being highly professional, knowledgeable, and compassionate. In these accounts, clients feel comfortable and supported in their own homes, which is a core goal of in-home care services. The sense conveyed is that when care providers arrive, they bring not only practical assistance but also a reassuring presence that helps clients and families feel secure and cared for.
However, not all experiences are uniformly favorable. One account describes a troubling intake experience for a family dealing with a dad who had a stroke. In this case, the family was initially told that Medicare was "too much of a hassle" and that their options were limited, which led them to opt for self-payment in order to avoid cancellation of services. This moment illustrates how administrative hurdles and perceived rigidity around Medicare can escalate stress for families already navigating a difficult health situation.
In the same narrative, the in-home visit revealed further concerns. The reviewer describes the nurse as pushy, bossy, and lacking in active listening skills, which contributed to a sense of frustration and dissatisfaction. There was also confusion around who would coordinate Medicare-related services. The reviewer recounts being told to contact Medicare themselves to arrange a physical therapy referral despite having a doctor's order for it, only to be told the next day that the agency would handle Medicare coordination - an apparent contradiction that underscored a lack of consistency and coordination. The overall impression was one of apathy and disorganization, leading the reviewer to conclude that they would not recommend the company.
This mixed experience highlights an important tension within the feedback: while many clients experience care that feels personal, compassionate, and well-coordinated, others encounter administrative and communication gaps that undermine trust and satisfaction. The positive reviews emphasize dependable staff, thoughtful caregiver matching, and clear, attentive care that enables people to live independently at home. The negative account, by contrast, points to inconsistent intake processes, unclear expectations around Medicare coordination, and a perceived lack of attentiveness from staff during critical moments.
For families considering Comfort Keepers, the collection of reviews suggests a nuanced decision. On the one hand, the company appears capable of delivering high-quality, compassionate, and professional in-home care, with a strong emphasis on supporting clients in familiar environments and ensuring caregivers are well-matched and responsive. On the other hand, this same set of experiences indicates that administrative clarity and proactive Medicare coordination are essential and can significantly affect satisfaction. Prospective clients may benefit from asking explicit questions about intake procedures, Medicare coverage, and who will handle coordination, as well as requesting examples of caregiver-client matching processes.
In sum, Comfort Keepers is described by many as a supportive and capable provider of in-home care, with caregivers who are kind, professional, and dedicated to helping clients stay comfortable at home. Yet there are notable concerns raised about intake and administrative processes, particularly around Medicare coordination and communication. The balance of experiences suggests that while the service has strong potential to meet families' needs, it is wise to enter arrangements with clear expectations, thorough questions about coverage, and a plan for consistent follow-up to prevent confusion and ensure that care aligns with both medical orders and the family's preferences.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Grand Forks International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Comfort Keepers IX in Grand Forks, MN is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Residents can enjoy their favorite shows and movies with cable or satellite TV in their fully furnished apartments. The dining room provides a cozy and inviting space for meals, which are prepared and served by the staff. For those who prefer cooking their own meals, a kitchenette is available in each apartment.
The community boasts beautiful outdoor spaces, including a garden, where residents can relax and enjoy nature. Wi-Fi/high-speed internet access allows residents to stay connected with loved ones.
Housekeeping services ensure that apartments are always clean and tidy, taking away any worries about chores. Move-in coordination is provided to make the transition smooth and hassle-free for new residents.
With 24-hour supervision, residents can feel safe and secure knowing that help is always available when needed. Assistance with daily activities such as bathing, dressing, and transfers is provided by compassionate caregivers. Special attention is given to individuals with diabetes through a customized diet plan.
Medication management ensures that residents take their prescribed medications correctly and on time. A mental wellness program promotes emotional well-being among residents.
In terms of dining options, the community accommodates special dietary restrictions, ensuring that all residents receive meals suited to their needs.
Resident-run activities encourage social interaction and engagement within the community. Scheduled daily activities offer a variety of choices for entertainment and recreation.
The community also benefits from its convenient location near various amenities. With six cafes nearby, residents have plenty of options for enjoying coffee or meeting with friends. Eight parks provide opportunities for outdoor relaxation or exercise. The presence of ten pharmacies ensures easy access to medication supplies. There are also 23 physicians nearby for any medical needs.
For dining out options or entertaining guests, there are 46 restaurants in close proximity to the community. A choice of four places of worship allows residents to practice their faith conveniently. For cultural experiences, there is a nearby theater where residents can enjoy movies or performances. Lastly, the presence of two hospitals provides peace of mind knowing that medical care is readily available.
Comfort Keepers IX in Grand Forks, MN offers a warm and inviting environment where residents can receive personalized assistance and enjoy a variety of amenities, ensuring a comfortable and fulfilling assisted living experience.
Comfort Keepers IX is located at 2100 South Columbia Road, Grand Forks, MN 58201 in Grand Forks County, North Dakota
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