Altru's Home Health I in Devils Lake, ND

1001 7Th Street Ne, Devils Lake, ND 58301

For more information about senior living options: (844) 490-3973

3.1 from 20 reviews
5 stars
10
4 stars
0
3 stars
1
2 stars
0
1 stars
9

Assisted Living

Overall Review of Altru's Home Health I

Pros

  • pro Lake Region Public Health offers flu and COVID vaccines and the staff are very nice.
  • pro They always help people and are amazing.
  • pro Kirstie Syverson and her team of nurses, Jess and Cheryl, are top-notch.
  • pro They are always on time, with friendly, efficient service.
  • pro They handle refills, MyChart questions, and callbacks promptly.
  • pro Their scheduling staff is extremely accommodating.
  • pro Appointments are on time, and the staff are friendly and very helpful.
  • pro The phlebotomist at the lab is awesome.

Cons

  • pro The facility is criticized for horrible customer service, with rude, crabby employees with gross attitudes.
  • pro The reviewer reports that their rights and their three-year-old daughter's rights were violated, and that a waiver was attempted to cover it up.
  • pro The establishment is described as zero stars and the worst place they've ever been, claiming they were lied to about a doctor's visit and charged for a simple COVID test with no follow-up.
  • pro It is claimed that the hospital is the worst ever and should be renamed Devils Lake Animal Clinic, citing appointment cancellations during emergencies.
  • pro Brath is labeled the worst by the reviewer, who says others warn against him and accuses him of mistreatment and making horrible judgments.

Review

Altru's Home Health I in Devils Lake is best suited for families seeking brisk, clinically solid home-based care where the focus is on timely testing, straightforward visits, and the ease of coordinating through a local medical team. It works well for seniors who want prompt access to a physician's guidance, quick lab work or imaging when needed, and clear, friendly interaction with nurses who show up on schedule. In short, this is a practical choice for those who value efficiency, a familiar local medical presence, and a stream-lined flow from visit to test to follow-up.

That said, several reviewers warn that this is not the place for those who prioritize consistently exceptional customer service or meticulous administrative transparency. The most vocal discontent centers on interactions with staff and billing processes, with accounts of rude or unhelpful service and explicit dissatisfaction with how charges are handled. For families aiming to avoid friction in administration, billing surprises, or difficulty getting a timely return call, alternatives may be worth exploring. The balance of pros versus cons hinges on which aspect of care is prioritized: clinical reliability or administrative ease.

The core strengths - on-time visits, approachable clinicians, and the ability to access a PA or clinician quickly, plus reliable lab and imaging access - can meaningfully offset some frustrations for users who need dependable medical attention without delays. Positive experiences highlight nurses who are punctual, personable, and efficient, and a local physician ecosystem that seems immediately reachable for follow-ups or clarifications. When these factors align, care feels coordinated rather than episodic, reducing the stress often accompanying age-related health needs or short-notice testing.

On the counterpoint, the strongest negatives revolve around customer service and administrative interactions. Multiple reviews describe rude or disinterested staff, and there are troubling reports of billing concerns and perceived misrepresentation of charges. For a family weighing care options, these experiences can undermine confidence in the overall value, especially if care requires ongoing scheduling, cost awareness, and consistent communication. In situations where individualized attention or a warm, responsive front desk matters as much as clinical competence, the drawbacks may outweigh the benefits.

Ultimately, decisions about Altru's Home Health I should hinge on where the priority lies: reliability and speed in clinical care, or consistency in customer service and billing transparency. If the objective is to secure rapid access to clinicians, prompt testing, and a locally trusted medical milieu, the pros can deliver solid value. If, however, one cannot tolerate variable interpersonal experiences or potential billing friction, it is prudent to compare with nearby providers known for steadier administrative support or a stronger track record of customer-service consistency.

For families navigating this choice, a practical approach is essential. Verify upfront what visits and tests are included in the plan, and request a dedicated care coordinator who can streamline scheduling and follow-up. Seek out recent patient experiences focusing on administrative interactions as much as clinical outcomes, and consider arranging initial consultations with both Altru and potential alternatives to gauge how front-desk warmth and back-end billing align with expectations. In the right circumstances, Altru's Home Health I offers reliable clinical access and efficiency; in others, it may be wiser to prioritize the steadiness of a more consistently courteous and transparent office environment.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Devils Lake Municipal-Knoke (3 miles away) Devils Lake Municipal-Knoke (3 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Altru's Home Health I, located in the charming town of Devils Lake, ND, offers a warm and welcoming assisted living community designed to enhance the quality of life for its residents. With a variety of amenities and care services tailored to individual needs, this community promotes both comfort and independence.

Residents can enjoy a cozy living environment featuring cable or satellite TV, fully furnished accommodations, and kitchenettes that provide convenience for light meal preparation. The beautifully landscaped outdoor space and gardens offer a serene setting for relaxation and socialization. Housekeeping services ensure that residents can focus on their well-being without the burden of daily chores.

At Altru's Home Health I, personalized care is a top priority. The dedicated staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. Residents benefit from medication management and coordination with healthcare providers to maintain their health. For those with dietary restrictions or specific nutritional needs, meal preparation is handled with care by trained staff who understand specialized dietary requirements.

The community fosters an engaging lifestyle through scheduled daily activities and resident-run programs that encourage social interaction and mental wellness. Transportation arrangements are available for medical appointments or outings, ensuring residents remain active within the vibrant local community.

Conveniently situated near various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Altru's Home Health I is ideally positioned to provide both support and access to essential services. Whether it's enjoying time outdoors in one of the nearby parks or partaking in culinary delights at local eateries, residents have numerous options to enrich their daily lives.

In summary, Altru's Home Health I combines compassionate care with a wealth of amenities to create an enriching environment where residents can thrive physically and emotionally in their golden years.

Nearby Places of Interest

Hospitals

  • Chi Mercy Hospital (0 miles)
  • Mercy Hospital Of Devils Lake Foundation (0.1 miles)

Pharmacies

  • Clinic Pharmacy (0.1 miles)
  • Bell Pharmacy (0.6 miles)
  • Ramsey Drug (1 miles)
  • Thrifty White Pharmacy (1 miles)
  • White Drug (1.1 miles)

Places of Worship

  • St Peters Lutheran Church (0.3 miles)
  • St Olaf Lutheran Church (0.4 miles)
  • Our Saviour's Lutheran Church (0.4 miles)
  • First United Methodist Church (0.4 miles)
  • Episcopal Church Of The Advent (0.4 miles)
  • Dial-A-Devotion (0.4 miles)
  • St Joseph's Catholic Church (0.5 miles)

Parks

  • Ruger Park (0.5 miles)
  • Devils Lake State Parks (0.5 miles)
  • Sullys Hill National Game Preserve (0.9 miles)
  • Roosevelt Park (0.9 miles)

Transportation

  • Trac Auto Rental (0.5 miles)
  • U-Haul (0.6 miles)
  • Devils Lake Transit (0.6 miles)
  • Amtrak (0.7 miles)
  • BNSF Railway Co. (0.7 miles)
  • U-Haul Neighborhood Dealer (1 miles)
  • U-Haul (1.1 miles)

Restaurants

  • Liquid Bean (0.6 miles)
  • Thirsty's (0.6 miles)
  • First Buffet House (0.6 miles)
  • Nellie's Bar & Lounge (0.6 miles)
  • Proz End Of The Line (0.7 miles)
  • Cedar Inn Family Restaurant (1 miles)
  • Burger King (1.2 miles)

Cafes

  • North Dakota Coffee Connection (0.7 miles)
  • Devils Lake Doughnuts (0.9 miles)

Physicians

  • Remmick Family Dentistry (1 miles)
  • Sears Hearing Aid Service Center by Miracle-Ear (1.2 miles)

Frequently Asked Questions

Where is Altru's Home Health I?

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