Pinebrook Residential Center I
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312 Harrison Avenue, Yadkinville, NC 27055
For more information about senior living options: (844) 490-3973
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The collection of remarks about Pinebrook presents a picture that's at once hopeful and troubling, depending on who's sharing the story. On one hand, there are very sincere notes about attentive staff and a genuinely warm, homelike atmosphere. Several reviews highlight the care that residents receive and the relationships built with the people who work there. One commenter specifically praises the staff for really caring and for maintaining a good relationship with the residents. They also note that the residents seem happy and that the overall environment feels like a home rather than a facility. In addition, management, and in particular a person named Missy Bell, are singled out as being very attentive to the needs of both staff and residents. The sentiment here is that, at its best, Pinebrook can be a place where residents are well cared for and where the team cares enough to maintain a supportive, personable environment.
Yet this positive view sits beside a strong undercurrent of significant criticism. Several reviewers describe Pinebrook as the nastiest place they've seen, with specific complaints about hygiene and safety. The strongest negative statements focus on the failure to help residents bathe, with clothes left on the floor and dirty conditions described as inexcusable. The consequences of these conditions are serious in the reviewers' eyes, with the implication that someone could fall or sustain an injury as a result. The tone suggests a systemic problem in daily care routines and environmental upkeep that contrasts sharply with the more favorable descriptions of staff demeanor.
Another thread concerns communication and accessibility for families. One person explains they have been trying to reach their dad who lives at Pinebrook and have been unable to get through, expressing that it is deeply bothering them. This complaint points to potential gaps in family engagement or phone and visitation logistics, which can be just as distressing as any direct care issue because it affects peace of mind and trust.
There are also practical facility concerns raised about the physical state of the place. A reviewer notes that the building has only three showers and several baths, and claims that half of the residents do not bathe and are not helped to do so, characterizing the situation as awful. The complaint about limited shower access coupled with residents not being assisted to bathe reinforces the sense that even basic routines may be inconsistently managed, contributing to an environment that some perceive as unsafe or unsanitary. The recurring sense is that cleanliness and personal care are not reliably prioritized.
Interwoven with these criticisms is a call for outreach to a specific individual, a request that someone get in touch with a person named Karl Gmeiner. The presence of this contact request amidst broader complaints may hint at a desire for direct accountability or for connecting with someone who can address particular concerns, whether about care, management, or visitation.
A blunt closing assessment from another reviewer sums up a personal stance: they would never put a loved one here, calling Pinebrook unclean and not a safe environment. This statement caps a thread of dissatisfaction with the overall safety and hygiene conditions, underscoring that for some families, the negative experiences outweigh any positive interactions with staff.
A final perspective, offered as a form of fairness rather than a definitive verdict, comes from someone who has not lived at Pinebrook but knows a former resident. They describe the facility as looking overcrowded, dirty, and outdated when seen from the outside. While the friend they knew seemed to like it more than some other group homes, the reviewer themselves would not recommend Pinebrook. This tempered view adds nuance to the overall conversation: even with some favorable observations about staff, there are clear concerns about the environment and the overall quality of care.
Taken together, the reviews present a mixed portrait of Pinebrook. The accounts that praise staff and management suggest that, under the right conditions, residents can be well cared for in a comfortable, homelike setting. By contrast, the criticisms - issues with bathing assistance, cleanliness, safety, and communication with families - paint a picture of a facility where basic standards may not be consistently met, and where family members feel anxious and frustrated. For anyone considering Pinebrook, the message is to listen to both sides, seek firsthand impressions, and investigate cleanliness, care routines, and family communication practices in depth before making a decision.
Pinebrook Residential Center I in Yadkinville, NC is a vibrant and welcoming assisted living community that provides comfortable accommodations and exceptional care services to seniors. Our community offers a wide range of amenities to enhance the quality of life for our residents.
Residents can enjoy the convenience of an on-site beauty salon, where they can pamper themselves with various salon services. They can also relax and watch their favorite shows or movies with our cable or satellite TV service in the comfort of their own rooms. We provide community operated transportation for outings and appointments, ensuring that our residents stay active and engaged in the local community.
For those who want to stay connected, we have a computer center with Wi-Fi/high-speed internet access available. Our dining room provides restaurant-style meals prepared by our skilled culinary team, catering to special dietary restrictions.
To promote physical well-being, we have a fitness room equipped with exercise equipment, allowing residents to maintain an active lifestyle. Our outdoor space and garden offer opportunities for residents to enjoy nature and engage in light activities. Additionally, our wellness center provides programs and services aimed at supporting mental health.
Residents benefit from housekeeping services to ensure comfortable living spaces. Each room is fully furnished and features private bathrooms for added convenience. Telephone service allows easy communication with loved ones, and transportation arrangements are provided for non-medical needs as well as trips to doctors' appointments.
Our dedicated staff is available 24/7 with a call system in place for any assistance needed. We offer support with activities of daily living such as bathing, dressing, transfers, and medication management. Those with specific dietary needs like diabetes are accommodated with specialized diets.
Social engagement is encouraged through various activities such as concierge services, resident-run activities, fitness programs, planned day trips, and scheduled daily activities. Residents have access to a small library for leisurely reading.
At Pinebrook Residential Center I in Yadkinville, NC, we strive to create a warm and caring environment where residents can receive personalized care services while enjoying an active and fulfilling lifestyle. So, contact us today to learn more about our assisted living community!
Pinebrook Residential Center I is located at 312 Harrison Avenue, Yadkinville, NC 27055 in Yadkin County, North Carolina
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