2135 S Scales Street, Reidsville, NC 27320
To contact a resident: (336) 342-4112
For more information about senior living options: (866) 208-4318
Highgrove Long Term Care Costs & Pricing
Highgrove Long Term Care offers competitive pricing for its residents, with both studio and semi-private room options priced at $3,500 per month. This positioning not only undercuts the average costs in Rockingham County - where a studio typically runs around $3,714 - but also provides significant savings compared to the statewide average of $4,020 for a similar space. Interestingly, the semi-private rooms at Highgrove are offered at the same price as studios, which is notably higher than the county's average of $2,833 but still remains lower than North Carolina's overall average of $3,584. This pricing strategy reflects Highgrove's commitment to providing affordable long-term care solutions without compromising quality.
| Floor plans | Highgrove Long Term Care | Rockingham County | North Carolina |
|---|---|---|---|
| Studio | $3,500 | $3,714 | $4,020 |
| Semi-Private | $3,500 | $2,833 | $3,584 |
Overall Review of Highgrove Long Term Care
Pros
The facility is locally owned and operated and feels like family.- The staff are wonderful and truly put the residents first.
- Through the pandemic the facility truly shined.
- The facility is very clean with wide hallways.
- The staff go above and beyond to do great little things for the residents.
- The facility is lovely, clean, and organized, with a friendly, welcoming staff.
- Tammy, Donna, and Gail are great staff who take excellent care of residents.
Cons
They describe it as prison-like and would never put a loved one there.- They say the food is terrible and not near the buffet style advertised.
- They say residents are treated like elementary children in the dining area, with assigned seating that prevents sitting with friends.
- They would not consider this facility a choice.
- There have been bed bugs for the past year, and belongings are constantly thrown away; the place is bad.
- The staff couldn't provide the level of care needed, and the way they informed him about his departure was not professional, which was disappointing.
Review
Highgrove Long Term Care in Reidsville, NC is best suited for families seeking a locally owned, small-to-mid sized community that feels like a family. It works well for seniors who value personal attention, a clean and orderly setting, and staff who regularly go the extra mile for residents. The tone is practical and unpretentious, with a clear emphasis on approachable caregivers, predictable routines, and a home-like atmosphere over glittery amenities. For families prioritizing genuine relationships with staff and a straightforward, communicative environment, this community stands out as a reliable, down-to-earth option.
Those considering alternatives should note that this is not a fit for everyone. If restaurant-style dining options, highly flexible mealtime socialization, or a lavish, resort-like vibe are non-negotiables, other facilities may better align with those expectations. Some reviews flag a dining experience that feels more institutional than buffet-style or social, with assigned seating that can limit informal interaction with friends. Additionally, families seeking robust, hospital-level clinical oversight or aggressive crisis management may prefer settings that emphasize more intensive, on-call medical capability and more transparent discharge practices.
On balance, the strongest positives, dedicated staff, a welcoming culture, and a clean, well-organized physical plant, often offset the more rigid or restrictive elements. Multiple residents and families describe staff who know residents well, treat them with kindness, and âgo above and beyondâ in small, meaningful ways. A consistent theme is the sense that the team genuinely cares about residentsâ daily quality of life, and several accounts credit social workers and caregivers with helping families navigate transitions smoothly. The clean corridors and wide hallways also contribute to a sense of safety and ease for both residents and visiting family members.
Yet the cons cannot be ignored. The most persistent concerns center on the dining experience and the overall atmosphere, described by some as feeling more like an institution than a home, with seating rules that limit socializing during meals. Pest issues are also raised, including references to bed bugs, which understandably would weigh heavily for families contemplating long-term placement. A notable discharge-related incident highlighted communication gaps and a perceived lack of professional handling when a resident could not return after an acute need, signaling vulnerabilities in crisis communication and transition planning.
These factors interact to form a nuanced decision framework. For residents who prize a consistent, affectionate caregiver presence, a clean environment, and staff who are responsive to daily needs, Highgrove can deliver substantial value and stability. The question becomes whether the dining model and the facilityâs approach to emergencies align with the familyâs expectations and the residentâs preferences. If dining flexibility, social dining experiences, and rapid, transparent responses to medical changes are non-negotiable, it would be prudent to explore alternatives with stronger emphasis on those elements.
In the end, Highgrove Long Term Care represents a practical, dependable choice for families seeking a warm, community-oriented setting with attentive staff and solid everyday care. Before committing, families should probe dining policies, request a tour focused on meal times, verify pest-control records, and discuss discharge procedures and resident-to-staff communication patterns with multiple caregivers and the social worker. If these factors align with the residentâs needs and family expectations, the community can be a reassuring, comfortable home. If not, the prudent move is to pursue options that better match the desired balance of social dining freedom, clinical capability, and transparent crisis management.
62 resident community capacity
Assisted Living
Cats allowed
Dogs allowed
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Piedmont Triad International (22 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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