814 Lindsey Street, Reidsville, NC 27320
For more information about senior living options: (844) 490-3973
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The stories about Highgrove Assisted Living are a mix of strong praise and sharp critique, illustrating how experiences at the same facility can vary widely depending on who you ask and what aspects of care matter most to them. One reviewer lays it out in no uncertain terms, expressing a deep dissatisfaction with the environment and the services. They describe it as something far from the comfort and freedom one might hope for, even calling the place "a prison." They specifically slam the dining experience, saying the food is terrible and not at all buffet-style as the website suggests. They add that residents are treated like elementary schoolchildren in the dining area, with assigned seating that prevents sitting with friends. The reviewer ends with a clear warning: they wouldn't consider the facility for a loved one and would not want anyone they care about there, rating it a single star because zero isn't an option.
In contrast to that strongly negative perspective, another voice offers a brief but hopeful glimpse into life at Highgrove. This reviewer notes that they moved in to Highgrove Assisted Living in March 2021, signaling a transition into the community and suggesting a newer, potentially improving experience. The comment is short but establishes that at least some residents are actively choosing this community and beginning their story there.
Another family perspective centers on the experience of a resident's mother, painting a picture of a caring, supportive community. The reviewer writes, "My mom is there. It's a great place for the elderly." They highlight several staff members by name, underscoring the personal connections that can develop in a family-focused setting. Tammy, Donna, and Gail are singled out as being outstanding, going "above and beyond" to do small but meaningful things for residents. The praise extends to Daisy, described as "so sweet," and Teresa, who is noted as having a special rapport with the reviewer's mother. The impression conveyed is that the staff genuinely cares and that there is a collective ethos of attentiveness and kindness.
The sentiment about staff extends to the rest of the caregiving team as well. The reviewer notes that their mother consistently speaks positively about the aides, emphasizing that "all the aids are good to her." The sense of gratitude grows stronger with a mention of a social worker who helped them navigate the process of getting their mom into Highgrove at a time when they felt unable to care for her on their own. The social worker's role is acknowledged as a crucial turning point, and the reviewer even points out that Tammy knows who they're referring to, underscoring a sense of continuity and trust within the team.
Taken together, these reviews illuminate a facility that can feel like two different places depending on where you stand. For some, Highgrove is a place of structure, cleanliness, and compassionate care, where staff members form meaningful relationships with residents and families, and where practical assistance helps families manage transitions with confidence. The clean environment and wide hallways mentioned by the March 2021 mover reinforce the impression of a well-kept, navigable space that can be reassuring to families and residents alike.
Yet the strongest negative chorus cannot be ignored. The din of complaints about the dining approach - the accusation that meals fall short of expectations set by the website, and the perception of being treated in a restrictive, even childlike manner - highlights how important daily routines and the feeling of autonomy are to residents. The assigned seating and the perception of limited social interaction with peers around meals can undermine comfort and enjoyment for some people, even if other aspects of care are solid. Food quality, dining atmosphere, and the social dimension of meals matter deeply when evaluating the overall experience, and for some reviewers those elements are not meeting their hopes or needs.
In the end, Highgrove Assisted Living appears to offer a blend of strengths and drawbacks. On the positive side, there is clear evidence of clean, comfortable spaces, attentive and personable staff, and a strong sense of community where residents and families feel supported by individuals who go "above and beyond." On the more challenging side, some residents and their families have significant concerns about dining policies and food quality, and they describe an atmosphere that can feel overly controlled. Prospective residents and their families would likely want to weigh these dimensions against their priorities: the importance of a spotless, navigable environment and devoted caregivers; versus the desire for flexible dining experiences, autonomy in social interactions, and consistent expectations about meals. This nuanced picture suggests that individual experiences at Highgrove can diverge quite a bit, making personal visits and conversations with current residents and staff especially valuable for anyone considering the community.
Faithworks Assisted Living in Reidsville, NC is a warm and inviting community that offers board and care home services for seniors in need of assistance with daily living activities. Our residents will feel right at home in our fully furnished accommodations, complete with a dining room, outdoor space, and access to Wi-Fi/high-speed internet.
At Faithworks Assisted Living, we prioritize the well-being of our residents. Our dedicated staff provides personalized care services such as assistance with bathing, dressing, transfers, and coordination with healthcare providers. We also offer medication management and special dietary restrictions to ensure our residents' health needs are met.
Meals at Faithworks Assisted Living are made with care, taking into consideration any special dietary restrictions. Our dining experience fosters a sense of community as residents gather together to enjoy delicious meals prepared by our staff.
We believe that staying active is important for physical and mental well-being. That's why we have scheduled daily activities for our residents to engage in. From group exercise classes to arts and crafts sessions, there's always something fun happening at Faithworks Assisted Living.
Transportation arrangement for medical needs is available to all our residents. Whether it's a regular check-up or a specialist appointment, we ensure that transportation is arranged promptly and efficiently.
In addition to exceptional care services and amenities, we also provide housekeeping services and move-in coordination to make the transition into our community as smooth as possible.
At Faithworks Assisted Living in Reidsville, NC, we are committed to providing a safe and comfortable environment where seniors can thrive. Contact us today to learn more about how we can meet the unique needs of you or your loved one.
Faithworks Assisted Living is located at 814 Lindsey Street, Reidsville, NC 27320 in Rockingham County, North Carolina
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