Affordable Family Care Services, Inc - Raleigh, NC

Pros

• Affordable Family Care is highly recommended for their professional reliability and compassionate understanding of caregivers’ needs.
• The caregivers provided by Affordable Family Care consistently go above and beyond, becoming valued friends to clients and their families.
• Many clients appreciate the excellent matching of caregivers to their loved ones, resulting in enjoyable companionship.
• The office staff at Affordable Family Care are noted for being accommodating, responsive, and committed to meeting client needs.
• Clients have found the services from Affordable Family Care to be flexible and dependable, greatly improving the quality of life for their family members.
• Families express gratitude for the genuine interest and kindness shown by the caregivers towards their loved ones.
• Affordable Family Care has positively impacted many families by providing comprehensive care that covers safety and activities while being sensitive to individual needs.
• Overall experiences with the staff at Affordable Family Care have been positive, with many clients praising the hard work and dedication of caregivers.

Cons

• They couldn't provide a consistent caregiver, leading to frustration after dropping them following just two weeks of service.
• There were too many substitutes among caregivers, causing attachment issues as caregivers frequently changed.
• Some caregivers spoke negatively to the client's family member and arrived late consistently, resulting in dissatisfaction with the service.
• The client experienced inconsistent care and was left searching for alternatives after being dropped due to location concerns.
• Many caregivers were satisfactory, but there were inconsistencies in quality among the staff, affecting overall experience with the service.
• The requirement of a minimum number of hours per week prevented continued service for some clients who could not meet that threshold.

Review

Affordable Family Care Services has garnered a range of feedback from clients and their families, highlighting both the strengths and weaknesses of their home care offerings. Many customers have expressed satisfaction with the professionalism and attentiveness displayed by both the office staff and caregivers. One reviewer noted a particularly thorough initial visit from a nurse, who assessed the level of care required for their loved one. This sentiment was echoed by others who praised the scheduling team for being readily available and accommodating to their changing needs.

However, a common concern among clients has been the consistency of caregivers. Several reviews pointed out that despite initial discussions regarding caregiver continuity, many families experienced frequent substitutions. This lack of regularity can be particularly challenging for those who develop bonds with specific aides only to have them replaced unexpectedly. Clients reported instances where they had to adjust to different caregivers almost every visit, leading to feelings of instability and uncertainty in care. In light of this, one reviewer emphasized that having a consistent caregiver is crucial for building trust and rapport in these sensitive situations.

Despite issues with caregiver consistency, there were numerous accounts praising individual caregivers' performance when they were matched correctly to their clients. Multiple families remarked on how some aides went above and beyond their responsibilities, providing compassionate care that felt personal rather than purely professional. Customers shared stories about caregivers becoming integral parts of their lives—outstanding individuals who not only assisted with daily tasks but also formed genuine friendships with their family members.

The flexibility offered by Affordable Family Care was recognized positively across several reviews. For instance, one client appreciated how quickly the office accommodated changes in scheduling requests, which is essential for those juggling multiple responsibilities alongside caregiving duties themselves. Others noted that when difficulties arose—in terms of finding suitable matches or modifying schedules—the company’s responsiveness provided peace of mind during otherwise stressful times.

On financial matters, Affordable Family Care stood out as an affordable option compared to other services within its category. Some clients highlighted this aspect as crucial when making decisions about their loved ones' care; it allowed them to access quality services without excessive financial strain. Families particularly valued the understanding exhibited towards those in distressing caregiving roles themselves—weaving emotional support into practical assistance.

While some negative experiences were reported—such as late arrivals and even instances where caregivers demonstrated unprofessional behavior—these did not overshadow the overall positive impact that Affordable Family Care had on many family's lives. Most reviewers concluded with an endorsement or a willingness to recommend the service based on their varying degrees of satisfaction. The recurring theme throughout these testimonials is gratitude—with families expressing relief at finding dependable caretakers in times when they needed it most—and hope that improvements could be made regarding caregiver consistency moving forward.

Overall, while there are areas ripe for improvement—particularly concerning caregiver continuity—the majority experience shared by clients paints a picture of a responsive agency committed to providing quality home care services tailored to manage significant life challenges compassionately and competently.

This part of Raleigh, North Carolina, offers a diverse range of amenities and services that cater to the needs of seniors. With several places of worship nearby, such as Gethsemane Lutheran Church and Beacon Baptist Church, residents can easily maintain their spiritual practices. Additionally, there are multiple healthcare facilities in the area including Midtown Dermatology, Wake Radiology Diagnostic Imaging, and Rex Surgical Specialists for any medical needs. For leisure activities, there are various parks like Williams Park and Durant Nature Park where seniors can enjoy nature walks. The presence of pharmacies like Walgreens and CVS Pharmacy ensures easy access to medications. Furthermore, transportation options such as Enterprise Rent-A-Car and RDU Airport provide convenient travel opportunities. The availability of cafes like Starbucks and Panera Bread offer relaxing spots for socializing with friends or family. Overall, this area of Raleigh provides a well-rounded environment suitable for senior living.

Places of Worship

• Gethsemane Lutheran Church (0.8 miles)
• Beacon Baptist Church (5.9 miles)

Physicians

• Midtown Dermatology (1 miles)
• Wake Radiology Diagnostic Imaging (3.1 miles)
• Family Medical Associates of Raleigh (3.6 miles)
• ENT & Audiology Associates (4.9 miles)
• Wake Internal Medicine Consultants (5 miles)
• Rex Wound Care Center (5.1 miles)
• Rex Surgical Specialists (5.2 miles)

Restaurants

• Chick-Fil-A (1.1 miles)
• Metro Diner (1.2 miles)
• McDonald's (1.3 miles)
• Salt & Lime Cabo Grill (1.4 miles)
• Chick-Fil-A (1.8 miles)
• Sassool (2.2 miles)
• Vivace (2.4 miles)

Parks

• Williams Park (1.3 miles)
• Eastgate Park (2.6 miles)
• Brookhaven Nature Park (2.8 miles)
• Durant Nature Park (3.5 miles)
• Marsh Creek Park (5.5 miles)
• Buffaloe Road Athletic Park (6.1 miles)
• Horseshoe Farm Park (6.1 miles)

Pharmacies

• Walgreens (2.3 miles)
• Walmart Pharmacy (3.2 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (4 miles)
• Walgreens (4.8 miles)
• CVS Pharmacy (5.1 miles)

Cafes

• Starbucks (3.1 miles)
• Panera Bread (3.4 miles)
• Starbucks (3.6 miles)
• Starbucks (5.8 miles)
• Starbucks (6.9 miles)
• Panera Bread (8.4 miles)

Hospitals

• Duke Raleigh Hospital (3.4 miles)
• UNC Specialty Women's Center at Rex (5.3 miles)
• WakeMed Heart Center (6.9 miles)
• WakeMed Health & Hospitals (6.9 miles)

Transportation

• Enterprise Rent-A-Car (3.6 miles)
• RDU - Terminal 2 (8.4 miles)
• Raleigh-Durham International Airport (RDU) (8.4 miles)
• American Airlines (8.5 miles)
• Hertz Rent A Car (8.7 miles)

Theaters

• Cinemark Raleigh NC (4.1 miles)
• Alamo Drafthouse Raleigh (6.9 miles)