Raab Cancer Care Ctr

Pros

• Dr. Loynes saved a life.
• Dr. Loynes is a very thorough oncologist.
• The Raab Clinic is praised for knowledge, professionalism, and great care.
• MDs and NPs provide attentive, high-quality care.
• The clinic makes patients feel safe and well taken care of.
• Dr. Loynes is caring and compassionate, taking time to listen to patients.
• He works to make chemotherapy easier for patients.
• He is regarded as a great person and a great cancer doctor.

Cons

• The switch to a different doctor was made without any notification, which the patient called absolutely unacceptable.
• The patient had to travel over an hour, take four hours off work, and faced multiple reschedules.
• The appointment ran from 10am to 11am, and the patient perceived the lateness policy as unfair.
• Front office staff issues were reported, leading the patient to say they are unlikely to return.
• Arriving two minutes late for an 8am appointment resulted in Dr. Loynes not seeing them and a required reschedule, which was described as unfair and not compassionate.
• The patient stated they would not recommend the clinic and would not be going back.

Review

The collection of patient voices around Dr. Loynes and the Raab Clinic shows a strong mix of admiration for the medical care provided and frustration with the administrative side of the experience. Several reviews describe a pattern of scheduling chaos that has real consequences: being bumped from a preferred doctor, long drives over an hour, taking significant time off work, and waiting well beyond the appointment time. One patient details that a switch to Dr. Loynes happened without any notification, which forced them to rearrange their entire day after driving a long distance and taking four hours of leave. The same account notes that this patient waited for an 10 a.m. appointment and was not seen until 11 a.m., and expresses outright dissatisfaction that when the patient is late by a short margin due to travel, the policy threatens further rescheduling. The front desk and scheduling experiences emerge as a recurring source of frustration, with multiple mentions of front-office staff issues and a perceived lack of compassionate handling when schedules go awry.

Against the backdrop of administrative hiccups, a grateful and highly supportive perspective shines through from patients who rely on this clinic for serious conditions. A patient with a terminal brain tumor writes with deep appreciation for how the clinic manages their care, saying they feel safe and well taken care of. They credit the Raab Clinic with knowledge, professionalism, and consistently excellent care, and they express that it's hard to find better care on the crystal coast. The sentiment runs from "thank you" to explicit praise, noting satisfaction across the entire care team - from the medical doctors to the nurse practitioners - who have made the patient feel well supported and cared for throughout their treatment journey.

There is also a notably negative instance that centers on a specific scheduling decision tied to a lab-related need. In this account, a patient needed lab results in order to schedule a long-awaited surgery. On the morning of the appointment, personal circumstances required a late arrival, but the patient arrived just two minutes late for an 8 a.m. start. A phone call during parking told them that Dr. Loynes would not see them and that rescheduling was necessary. The patient notes that, in their experience, they often had to wait more than ten minutes in the room, so this particular encounter felt unfair and lacking in compassion. They state clearly that they would not recommend the clinic and will not be returning. This narrative highlights a tension between the perceived rigidity of appointment handling and the realities of patients dealing with complex medical needs and caregiver responsibilities.

Amid the critical feedback, there are commendations that emphasize the clinical strengths of Dr. Loynes. One account describes him as a very thorough oncologist, praising the attention given to a husband's care, as well as the ongoing treatment and vigilant oversight of the husband's leukemia. This patient's perspective emphasizes the reliability of the medical management and the steady, attentive monitoring that comes with a serious cancer diagnosis. It reinforces the view that, when you are under his care, the medical work - treatment planning, monitoring, and responsiveness - meets a high standard.

Another patient offers a strong endorsement of Dr. Loynes as a caring and compassionate physician. They note that he spends substantial time listening, showing sympathy for side effects, and doing everything possible to ease the experience of chemotherapy. The sentiment - "he is one of a kind" - speaks to the personal connection and emotional support that can accompany top-tier medical care. A final succinct tribute, "One great person and great cancer Dr," caps these assessments with a personal, heartfelt affirmation of the physician's character and professional impact.

Overall, the reviews paint a portrait of a clinic where the quality of medical care, especially in oncology, can be exceptional and deeply valued by patients and their families. Yet they also reveal a persistent theme of frustration with administrative processes - scheduling, notification, and front-office interactions - that can undermine the patient experience, even when the clinical team delivers strong, compassionate, and highly capable medical care. For some patients, Dr. Loynes represents the kind of thorough, empathetic oncologist who can make a tangible difference in a difficult journey. For others, the practical realities of logistics and access create significant hardship that colors their overall impression of the clinic.