Kings Mountain Care Center, Inc

Pros

• Kings Mountain Care Center has a home-like environment and the food is excellent.
• The residents are cared for with the same care and respect as family members.
• Staff such as Jackie, Patty, Carol, Karen, and others provided attentive care in 2019 and 2020.
• The entire staff worked hard to keep residents safe, healthy, and comfortable, including during Covid.
• Homes like KM Care are described as diamonds in the rough, highlighting their quality.
• Debbie and Archie are blessed to have good employees, reflecting strong staff performance.

Cons

• The reviewer felt the level of care and assistance provided to their loved one was mediocre at best.
• It appeared that staff prioritized covering up and advocating for themselves over ensuring residents felt comfortable and adequately cared for.
• Cleanliness was questionable at times towards the end of the stay.
• The quality of the food and portions was questionable.
• There were never any daily or weekly resident activities as described during the tour.
• The reviewer would not personally recommend the facility.
• The staff were not friendly with surrounding residents in the community.

Review

The stories about Kings Mountain Care Center unfold as a mixed reality: a place that many hoped would feel like a small, intimate home for their loved ones can, in practice, deliver very different experiences for different families. One reviewer went in with the expectation that a smaller facility would offer a more personable level of care and a warmer, more individualized atmosphere. Instead, they encountered care and assistance they viewed as mediocre at best, with staff who seemed more focused on covering for themselves than advocating for the residents. The sense was that this was not the devoted, "forever home" environment they had hoped for, and the overall impression was that the care did not consistently meet the standard they were seeking for a loved one's long-term residence.

What troubled them most was a chain of practical shortcomings that affected daily life. They noticed a lack of genuine daily or weekly activities - something that had been promised during the tour but never materialized in practice. They described the cleanliness as questionable toward the end of their stay, which compounded concerns about the overall quality of care. The meals and portions were also seen as unreliable, contributing to a sense that the resident experience was not being prioritized. Taken together, these issues contributed to a sense of dissatisfaction with the care and support their loved one received, prompting a discouraging conclusion: they would not personally recommend the facility and suggested that it might be wiser to continue waiting for a spot at a place better aligned with their expectations, rather than settling for mediocre care during a prolonged stay.

Amid these concerns, another voice offered a notably different perspective, painting Kings Mountain Care Center as a place with a genuine home-like vibe and strong day-to-day care. In this account, the environment felt warm and familial, with residents treated with the respect they deserve as elderly individuals. The reviewer highlighted the quality of the food as excellent and lauded the way residents were cared for - as if they were their own mothers and fathers. The praise extended to specific staff members - Jackie, Patty, Carol, and Karen - who were remembered for their dedication in 2019 and 2020. The reviewer gave particular credit to the team for their careful handling of the Covid period, noting that the entire staff worked hard to keep residents safe, healthy, and comfortable during a difficult time.

That same account emphasized the human side of care: staff who went above and beyond to show love and commitment to residents, even as dementia presented its challenges. The writer described the care as something of a treasure, calling homes like Kings Mountain Care Center "diamonds in the rough." It was clear that the family saw the staff as the most important aspect of the care experience, expressing deep gratitude for the workers who kept their loved one safe and supported. The testimony of ongoing relationships extended beyond the walls of the facility, with mentions of Debbie and Archie being blessed to have good employees, and Miss Jackie and Debbie Crocker visiting the mom after she had left the center, underscoring a lasting, loving connection that transcends the formal setting.

In another vein, this heavier emphasis on warmth and dedication was paired with a note about the staff's interactions outside the immediate resident community. The reviewer acknowledged that while the internal care and compassion could be excellent, there was an expressed concern that the staff were not friendly with surrounding residents in the broader community. This point introduces a nuanced caveat: even when care inside the facility is strong and deeply compassionate, there can be tensions or shortcomings in how the staff engage with neighbors and the broader local scene. It serves as a reminder that excellent in-house care does not automatically guarantee positive external community relations.

Taken together, the stories outline a facility capable of remarkable, heart-led care when the right staff and conditions align, but they also reveal inconsistencies that can color a family's experience. On one hand, the account highlights a home-like atmosphere, excellent meals, and remarkable staff devotion, especially during crises like the Covid era, with ongoing demonstrations of love and long-lasting relationships. On the other hand, concerns about daily programming, cleanliness, and a perception of mixed priorities point to a reality where care quality can vary, and where families may end up weighing waiting lists and fit more carefully before making a decision. The overarching takeaway is that Kings Mountain Care Center harbors significant potential for standout care, but prospective families should probe carefully, ask pointed questions about activities, cleanliness, and resident engagement, and consider their own priorities against the lived experiences shared by others.

This area of Kings Mountain, North Carolina offers a variety of amenities and services that would be beneficial for senior living. With several parks nearby such as Patriots Park and Holly Oak Park, there are plenty of opportunities to stay active and enjoy the outdoors. Additionally, there are a number of restaurants in the area catering to different tastes, including El Mexicano and Denny's. The presence of multiple pharmacies like CVS Pharmacy and Walgreens makes accessing medications convenient. In terms of healthcare, there are reputable physicians like Dr Elliott and Clover Family Medicine as well as hospitals such as Ucmc Icu and Mary Black Health System-Gaffney in close proximity. Places of worship like Southern Baptist Convention and South Point United Methodist Church provide spiritual support for residents. Overall, this part of Kings Mountain offers a comfortable and well-rounded environment for seniors looking to settle down.

Parks

• Patriots Park (3 miles)
• Holly Oak Park (12 miles)
• Field Day Park (14.9 miles)
• York Recreational Park (15.1 miles)

Restaurants

• El Mexicano (8.5 miles)
• Palmetto Seafood (9.3 miles)
• McDonald's (9.4 miles)
• Taco Bell (9.6 miles)
• McDonald's (10.2 miles)
• Denny's (10.3 miles)
• Chick-Fil-A (12 miles)

Pharmacies

• Peoples Pharmacy (8.6 miles)
• CVS Pharmacy (9.3 miles)
• CVS Pharmacy (13.6 miles)
• Walgreens (15.4 miles)
• Walmart Pharmacy (16.2 miles)
• Walgreens (16.2 miles)
• CVS Pharmacy (16.5 miles)

Physicians

• Dr Elliott (8.6 miles)
• Clover Family Medicine (9.8 miles)
• Carolina Pediatric Center (11.6 miles)
• Caromont Imaging Services (12.3 miles)
• Eyecarecenter (12.4 miles)
• The Hand Center Of The Carolinas Pa (12.4 miles)
• Prater Michael Dr Orthocarolina Gastonia Gastonia (12.5 miles)

Cafes

• The Garden Cafe (14.8 miles)
• Floyd & Blackie's (15.4 miles)

Places of Worship

• Southern Baptist Convention (16.2 miles)
• Riverview Baptist Church (17 miles)
• South Point United Methodist Church (17.6 miles)
• Encounter Church (17.6 miles)
• Providence Baptist Church (19.2 miles)
• Broad River Baptist Association (19.5 miles)

Hospitals

• Ucmc Icu (18.2 miles)
• Mary Black Health System-Gaffney (18.2 miles)
• Upstate Carolina Medical Center (18.2 miles)