White Oak Manor - Kings Mountain

Pros

• Katie provided excellent guidance and support during the admission process.
• Melissa was incredibly helpful and efficient in handling the business aspects of the facility.
• The social workers were kind and compassionate towards their loved one.
• The nursing staff displayed a high level of care and kindness.
• Stacey, the administrator, was friendly and welcoming during the admission process.
• The therapy staff was highly skilled and effective in their treatments.
• The facility offered a range of activities for residents to participate in.
• The staff communicated effectively with family members, keeping them informed about their loved one's condition.
• White Oak Manor had updated rooms with spacious beds, creating a comfortable living environment.
• The facility catered well to individuals with dementia by providing appropriate care and engaging activities.

Cons

• The death of a resident due to Covid-19 suggests that safety measures were not being enforced at the facility.
• The lack of communication and explanation regarding a resident's death left a family feeling angry and neglected.
• Loss and refusal to reimburse for lost clothing items is a recurring problem at the facility.
• The facility has a shortage of staff, leading to concerns about the level of care provided.
• The limited availability of drivers for appointments raises concerns about transportation services.
• Minimal care, lack of proper bathing, and allowing urine to pool on the floor indicate neglectful treatment of residents.
• The nursing home lacks professionalism in its care due to insufficient training and failure to address issues promptly.

Review

White Oak Manor, located in North Carolina, has received mixed reviews from visitors and family members of residents. One reviewer had a positive experience, praising the staff members they encountered during the admission process. They specifically mentioned Katie, Melissa, and the nursing staff as being helpful and kind. The therapy staff and administrator Stacey were also commended. Overall, this individual would recommend White Oak Manor to others.

However, another reviewer expressed deep anger and frustration regarding their experience with the facility during the COVID-19 pandemic. They lamented that due to safety measures, their daughter-in-law was unable to visit her mother who was a resident there. Unfortunately, their mother contracted COVID-19 and ultimately passed away from it. The reviewer questions the effectiveness of safety measures if an employee exposed their loved one to the virus. Additionally, they are upset that there has been no communication or explanation from the nursing home about their loved one's death.

Another review comes from a family member whose mother has been residing at White Oak Manor for two years. They appreciate that their mother has made friends and enjoys participating in activities provided by the facility. As a flight attendant, they feel at ease knowing that their mom is well taken care of while they are away. However, they have had issues with lost laundry items and lack of reimbursement for them. Despite this problem, they still recommend White Oak Manor and commend the communication between staff members and themselves.

A visitor who evaluated White Oak Manor noted that the beds were spacious and rooms were updated compared to other facilities in Gastonia. However, they mention that there is only one driver available to transport residents for appointments. Another individual shares that White Oak Manor caters to those with dementia and provides meals, bathing assistance, snacks, and daily activities for residents.

Finally, a disappointed family member reveals several concerning issues with White Oak Manor's care standards. They express regret for not being aware earlier that minimal care would be provided unless they visited twice a day. They criticize the facility for forcing their loved one with edema and heart issues to sit up late at night and not addressing bathing concerns for a resident with dementia. Additionally, they discovered that urine was left on the floor until it dried if no one raised the issue. The reviewer believes these problems stem from understaffing, lack of employee training, and ineffective management.

In conclusion, White Oak Manor has received both positive and negative feedback. While some individuals had positive experiences with attentive staff and engaging activities, others expressed frustration over communication issues, lost items, lapses in care, and safety concerns during the COVID-19 pandemic. Potential residents and their families should carefully consider these reviews before making a decision about this nursing home.

Parks

• Patriots Park (0.7 miles)
• Holly Oak Park (10 miles)
• Field Day Park (17.4 miles)
• York Recreational Park (18.5 miles)

Restaurants

• Chick-Fil-A (9.9 miles)
• Cook Out (10.4 miles)
• Burger King (10.6 miles)
• McDonald's (10.6 miles)
• Taco Bell (10.7 miles)
• Wendy's (10.8 miles)
• Pancake House (10.9 miles)

Physicians

• Dr Elliott (11.7 miles)
• Carolina Pediatric Center (11.7 miles)
• Caromont Imaging Services (12.1 miles)
• Prater Michael Dr Orthocarolina Gastonia Gastonia (12.3 miles)
• The Hand Center Of The Carolinas Pa (12.3 miles)
• Caromont Family Medicine (12.4 miles)
• Caromont Heart (12.5 miles)

Pharmacies

• Peoples Pharmacy (11.7 miles)
• CVS Pharmacy (12.3 miles)
• CVS Pharmacy (14.4 miles)
• Allen Drug (16.7 miles)
• CVS Pharmacy (16.8 miles)
• Shiv Pharmacy (17 miles)
• Walgreens (17.6 miles)

Places of Worship

• Riverview Baptist Church (14.1 miles)
• Southern Baptist Convention (17.4 miles)
• Encounter Church (18.2 miles)
• South Point United Methodist Church (18.7 miles)
• Cornerstone Baptist Church (19.6 miles)
• Providence Baptist Church (19.8 miles)

Cafes

• Floyd & Blackie's (16 miles)
• Starbucks (17.5 miles)
• The Garden Cafe (18.2 miles)

Hospitals

• Ucmc Icu (19 miles)
• Mary Black Health System-Gaffney (19 miles)
• Upstate Carolina Medical Center (19 miles)