White Oak of Kings Mountain

Pros

• The admission process at the facility was handled smoothly and with kindness by staff members like Katie and Melissa.
• The nursing and therapy staff were described as friendly and attentive, providing excellent care to residents.
• Residents at White Oak Manor have access to various activities that foster social connections and engagement.
• The communication from staff to families about residents' well-being is appreciated and noted to be consistent.
• The facility is well-kept, clean, and offers updated living spaces for its residents.
• Many families expressed their overall satisfaction with the level of care provided at White Oak Manor.
• There is a sense of community within the facility, highlighted by the presence of a resident cat that brings joy to both residents and families.

Cons

• The nursing staff in the Memory Care Unit are poorly trained, unprofessional, and overworked.
• Administration is unresponsive, rude, and focused on profit rather than resident care.
• Residents receive minimal care unless family members are diligent in visiting regularly.
• Urine is allowed to pool on the floor until it dries naturally due to lack of attention from staff.
• Families have faced issues with lost clothing and insufficient reimbursement for missing items.
• There are significant concerns regarding safety measures being inadequately enforced during the pandemic.
• Communication from the facility is lacking, with minimal updates provided to families after incidents occur.

Review

The experiences shared by families regarding nursing homes, particularly focusing on White Oak Manor in North Carolina, reveal a complex tapestry of emotions and outcomes, ranging from gratitude for care to deep frustrations over systemic issues. Many families express appreciation for the staff's friendliness and dedication, highlighting specific individuals like Katie during the admission process and Stacey, the administrator, who welcomed them personally. In particular, one family noted how their loved one thrived in activities offered at the facility and that they felt reassured knowing their relative was cared for in a supportive environment.

However, these positive sentiments are starkly contrasted by accounts of distress due to inadequate safety protocols during the ongoing COVID-19 pandemic. One family recounted their heart-wrenching experience of losing a loved one to the virus after being unable to visit her due to lockdown measures. They felt that despite strict visitation restrictions aimed at protecting residents and staff alike, an employee’s negligence led to exposure to the virus. The absence of communication from the facility after this tragic loss left them feeling abandoned and angry; a postcard merely acknowledging her passing failed to convey any sort of empathy or accountability.

On another note, some families expressed satisfaction with White Oak Manor’s overall environment. Reviewers praised its cleanliness and well-maintained facilities. An especially poignant observation was made about unique elements such as a resident cat named Tiger, who brought joy to both residents and visitors alike. This small touch highlighted how personal elements can enrich the lives of those living in such settings. Additionally, a flight attendant shared feelings of assurance knowing that their mother had developed friendships within the community and appreciated open lines of communication with staff regarding her care.

In contrast to these affirmations were harsher critiques focused heavily on staffing issues within the Memory Care Unit. Family members described experiences where it felt more like their loved ones were imprisoned rather than cared for adequately; claims were made about poorly trained staff who appeared overwhelmed by their responsibilities yet remained unresponsive when needed most. Such observations underscore concerns about maintaining quality care amidst financial priorities that may disregard the humane aspects essential for caregiving environments.

Another critical aspect mentioned by various reviewers is related to transparency concerning daily operational realities within White Oak Manor. One relative lamented discovering post-factum that minimal care would be provided unless family members took an active role in overseeing their loved one's needs—an unsettling realization that prompted them to increase their visits significantly just to ensure basic standards were met. The lack of adequate staffing played a crucial role here; when fewer caregivers are available per resident, it often leads directly to subpar attention being paid.

Collectively, these reviews illustrate an institutional narrative marked by contrasting realities: while many families find solace in established routines and connections fostered between residents and dedicated staff members, others confront grave deficiencies suggesting deeper problems rooted within systemic structures regulating senior care facilities. There is a pressing need voiced through these testimonials not only for improved training programs but also fair compensation for nursing home employees whose roles demand high levels of responsibility under challenging conditions—a call resonating throughout discussions around eldercare today as families navigate tremendously difficult choices surrounding where best to place their loved ones amidst varying degrees of institutional capability across care settings like White Oak Manor.

Parks

• Patriots Park (0.7 miles)
• Holly Oak Park (10 miles)
• Field Day Park (17.4 miles)
• York Recreational Park (18.5 miles)

Restaurants

• Chick-Fil-A (9.9 miles)
• Cook Out (10.4 miles)
• Burger King (10.6 miles)
• McDonald's (10.6 miles)
• Taco Bell (10.7 miles)
• Wendy's (10.8 miles)
• Pancake House (10.9 miles)

Physicians

• Dr Elliott (11.7 miles)
• Carolina Pediatric Center (11.7 miles)
• Caromont Imaging Services (12.1 miles)
• Prater Michael Dr Orthocarolina Gastonia Gastonia (12.3 miles)
• The Hand Center Of The Carolinas Pa (12.3 miles)
• Caromont Family Medicine (12.4 miles)
• Caromont Heart (12.5 miles)

Pharmacies

• Peoples Pharmacy (11.7 miles)
• CVS Pharmacy (12.3 miles)
• CVS Pharmacy (14.4 miles)
• Allen Drug (16.7 miles)
• CVS Pharmacy (16.8 miles)
• Shiv Pharmacy (17 miles)
• Walgreens (17.6 miles)

Places of Worship

• Riverview Baptist Church (14.1 miles)
• Southern Baptist Convention (17.4 miles)
• Encounter Church (18.2 miles)
• South Point United Methodist Church (18.7 miles)
• Cornerstone Baptist Church (19.6 miles)
• Providence Baptist Church (19.8 miles)

Cafes

• Floyd & Blackie's (16 miles)
• Starbucks (17.5 miles)
• The Garden Cafe (18.2 miles)

Hospitals

• Ucmc Icu (19 miles)
• Mary Black Health System-Gaffney (19 miles)
• Upstate Carolina Medical Center (19 miles)