4838 Caremoor Place, Kannapolis, NC 28081
For more information about senior living options: (844) 490-3973
The staff at Caremoor - including administration, the care team, the cafeteria staff, and the facilities crew - were beyond anything the family could have hoped for. Caremoor's health care workers are among the most amazing, caring, and professional teams the reviewer has encountered. The administration and staff consistently handle residents' needs with care and attentiveness. The facility is spotless and well-maintained, with great food that meets dietary guidelines. Residents are treated like family, with celebrations for holidays, birthdays, and other occasions. Families view Caremoor as a Godsend and highly recommend it.
The reviewer described the facility as horrible, citing lazy management and residents left soiled all day until the night shift arrives. The reviewer alleged that management hires drug addicts, overworks and underpays staff, and does not provide benefits or be present in the building. The reviewer claimed there are bed bugs and that staff are misled about them, with ongoing pest concerns. The reviewer noted residents are charged over $4,000 for rooms despite inadequate care and suggested the place should be shut down by authorities. The reviewer recounted a horrible experience marked by short staffing, long delays for help, days without a shower, and terrible food. The reviewer warned others to look elsewhere and stated they would never put a loved one there, calling some staff "scumbags" who treat old people poorly.Caremoor stands as a place that elicits a powerful mix of praise and concern from the families and friends who have entrusted their loved ones to its care. For many, the days spent there have been some of the most peaceful and reassuring moments in the difficult journey of aging and illness. One family described their father's five months at Caremoor as the most tranquil days he experienced in his later years, thanks to a staff they felt went well beyond ordinary expectations. They spoke warmly of every member of the team - from administration to the care aides, the cafeteria crew, and the facilities staff - emphasizing a level of care and compassion that exceeded what they could have hoped for. The message was clear: when a helping hand and a home-like environment are needed for an elderly loved one, Caremoor can feel like a true blessing, a sentiment echoed by a number of other families who ultimately recommended the facility with heartfelt sincerity.
Across accounts, the strength of Caremoor seems to lie in the people who work there. Several reviews highlighted not only the frontline caregivers but also the broader support network - the administrators, the care team, and even the kitchen and maintenance staff - who consistently demonstrated patience, professionalism, and genuine care. Phrases like "went above and beyond" recur, underscoring a shared belief that staff members are invested in each resident's well-being as if they were family. Families thanked Caremoor for the personal attention given to medical and daily needs, and for creating a sense of safety and peace that allows loved ones to settle in with confidence. In particular, the independent care wing earned affection from families who felt their relatives found not just care, but real belonging there, and who appreciated how the staff managed transitions with sensitivity and competence.
The sentiment extended beyond routine care to moments that ended up feeling celebratory and family-centered. Several reviewers highlighted how the staff treated residents with warmth and created occasions for holidays, birthdays, and other gatherings, reinforcing an atmosphere of community and respect. One family remarked that the administration and staff consistently addressed both medical and social needs, resulting in a sense of dignity and continuity for their loved one. The dining experience was frequently praised as well - toward cleanliness, food quality, and the general dining atmosphere - which many felt reflected the overall standard of care and attention to dietary guidelines. The sense that residents are treated like members of a family, rather than as anonymous patients, came through clearly in these positive reflections, with mentions of the facility remaining spotless and well organized.
Several testimonials focused on personal experiences with individual relatives, from a grandmother recovering from a stroke to a mother-in-law who was particularly discerning about her surroundings. In these stories, Caremoor's staff were described as knowledgeable, responsive, and reassuring, offering peace of mind to families who needed to know their loved ones were in capable hands. Families remembered Caremoor as a place where staff took the time to understand each resident's unique needs and preferences, ensuring that medical care, social engagement, and daily routines aligned with what mattered most to the individual and their family. The tone across these accounts was consistently appreciative, with many families expressing gratitude for the sense of home and belonging that Caremoor helped foster.
Yet, not every experience at Caremoor followed the same script. A serious, highly critical account described a different reality: a family found the experience to be horribly management-laden, with accusations that the facility was under-resourced and poorly supervised. They claimed residents were left in distress, that the management team - specifically naming individuals - failed to provide timely attention, and that recruitment practices were inconsistent with the needs of residents. The reviewer alleged bed bugs, unsafe staffing choices, and significant gaps in care, including delayed responses to call bells, inadequate hygiene, and questionable practices surrounding staff benefits and pay. The personal grievances extended to concerns about the facility's pricing and the integrity of communications with temporary staffing agencies and health workers. These are powerful, troubling claims made by a critic who urged others to look for care elsewhere and even called for regulatory intervention.
Another review echoed a more restrained disappointment. The writer described the place as clean and not smelly, which they saw as a small but meaningful baseline in contrast to the more troubling issues they perceived elsewhere in the system. They acknowledged the general problems that afflict many assisted-living and nursing facilities - staffing challenges, quality variances in food, and the difficulty of balancing care with financial realities - while expressing a cautious hope that accountability would address the concerns raised about how residents and staff are treated. This perspective reflects a sense that, while some days may be clean and orderly, deeper structural or managerial issues can overshadow the day-to-day warmth that other families experience.
Taken together, these reviews present a landscape of care that is highly variable from one experience to the next. A substantial number of families describe Caremoor as a sanctuary where caregivers radiate dedication, where daily routines are carried out with kindness, and where the work of the entire staff translates into tangible peace of mind for relatives. The most compelling messages celebrate the facility as a true home for aging parents and spouses, where staff remember names, take pride in the dining environment, and create moments of celebration that honor residents' lives. For many, the result is trust, gratitude, and a strong belief that Caremoor can be a "Godsend" for families who need longer-term support that goes beyond what loved ones can provide at home.
However, the more critical voices remind us that one facility can host a spectrum of experiences, and that the realities of caregiving - especially in senior living and long-term care - are complex and demanding. The negative accounts call for rigorous review of management practices, staffing levels, and quality controls, as well as transparent communication with families about care plans, incidents, and remedies. They stress the importance of accountability and the ongoing need to safeguard residents' health, dignity, and comfort, especially when the stakes are so high. For families considering Caremoor, these perspectives underscore a practical takeaway: visit in person, talk to multiple staff members, observe care routines, review existing resident feedback, and ask direct questions about staffing, emergency responsiveness, and what support looks like on difficult days.
In the end, Caremoor appears to be a place that can deliver exceptional peace and care to many residents and families, while also presenting opportunities for significant concern for others. The stories converge on a single truth: the quality of care and the experience of living in Caremoor are intensely personal and depend on a constellation of factors - the care team's day-to-day performance, management practices, the particular needs of a resident, and the family's expectations. If you are evaluating Caremoor for a loved one who needs more care than a family can provide, it may be worth considering that for some families the facility has become a beacon of safety, dignity, and community; for others, it has raised serious questions that warrant careful scrutiny and ongoing dialogue with the administration and clinical staff.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (24 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Carriage House Of Caremoor in Kannapolis, NC is a reputable board and care home that offers exceptional care and comfortable living for seniors. This community provides a range of amenities to ensure the well-being and satisfaction of its residents. The fully furnished rooms create a cozy atmosphere where seniors can feel at home. In addition to the indoor space, there is also an outdoor area where residents can relax and enjoy nature.
The dining room at The Carriage House Of Caremoor offers delicious meals tailored to accommodate special dietary restrictions, ensuring that every resident receives proper nutrition. The dedicated housekeeping services guarantee that the living areas are kept tidy and clean.
Assistance with activities of daily living such as bathing, dressing, and transfers is readily available from the compassionate staff members who prioritize the comfort and safety of all residents. Additionally, there is coordination with healthcare providers to maintain open communication and ensure comprehensive care for each individual's needs.
Seniors will never experience monotony at The Carriage House Of Caremoor as scheduled daily activities keep them engaged and entertained. Transportation arrangements are made for medical appointments, so residents do not have to worry about transportation logistics.
With amenities like Wi-Fi/high-speed internet access, telephone service, and move-in coordination assistance, this assisted living community strives to provide convenience and support for its residents. Families can be assured that their loved ones will receive top-quality care in a warm and welcoming environment at The Carriage House Of Caremoor in Kannapolis, NC.
The Carriage House Of Caremoor is located at 4838 Caremoor Place, Kannapolis, NC 28081 in Rowan County, North Carolina
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