My Choice Home Care
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348 South Fifth St, Highlands, NC 28741
For more information about senior living options: (844) 490-3973
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The experiences shared about My Choice Home Care paint a picture of a Service that truly stands in for family support, especially when it matters most. One reviewer, M Wingfield, emphasizes not only the quality of care but the practical way the company acts as a liaison when dealing with insurers. This is described as a notable strength, particularly in moments when timely communication and clear coordination can make a huge difference in securing needed help. The overall impression is that the team goes beyond everyday caregiving to help navigate the sometimes tricky process of insurance, scheduling, and coverage.
In a moment that clearly resonated with the reviewer, My Choice Home Care is credited with "saving the day" by taking the initiative to make numerous calls so that the husband would receive the assistance he needed. This isn't just about a single visit or a routine check-in; it's about proactive follow-through and persistent advocacy that ensures care is in place even when circumstances are challenging. The compliment highlights a level of commitment and responsiveness that feels personal and dependable, reinforcing confidence that help will be there when it's most critical.
A second set of words from a different family describes a long-running relationship with My Choice Home Care. For more than two years, the couple has been very happy with the services provided, underscoring a stable and trusting partnership. Their elder relative, a mother-in-law who lives in Franklin, North Carolina and is over 91 years old, required both housekeeping and cooking. The caregiver who has consistently served in this role - Mia Kusch - emerges as a cornerstone of that partnership, bringing reliability and a thoughtful approach to daily living needs.
Mia is portrayed as someone who truly listens to the mother-in-law's preferences and dietary restrictions, making meals that respect those guidelines while still prioritizing quality and comfort. Beyond cooking, Mia's attentiveness extends to the home environment itself: she is described as dependable and punctual, and she even undertook a very thorough initial cleaning - "ceiling to floor boards and cabinets inside/out" - to establish a high standard from the start. This combination of practical skill and careful attention to detail helps explain why the relationship has lasted for years.
The account also speaks to a broader, consistent reliability provided by the company's leadership. Tricia and Paul Wheeler, described as the owners who have operated the company for decades, are credited with a level of stability that families rely on. The reassurance comes through in several concrete promises: they've "never been left without service," and when Mia takes vacations, other qualified caregivers fill in, ensuring continuity of care. The caregiver's timeliness and adherence to finishing tasks before departure further reinforce the sense that the service is dependable and well-managed.
Taken together, these experiences illustrate a holistic picture of My Choice Home Care as more than a routine caregiver service. The narratives emphasize strong, open communication with insurers, proactive problem-solving in times of need, and a steady, long-term relationship with both clients and their families. Caregivers like Mia Kusch are highlighted not just for their daily duties but for the way they listen, adapt, and maintain high standards of cleanliness, meal preparation, and companionship. The owners' steady presence and commitment to decades of operation add another layer of trust, creating an environment where families feel supported, respected, and assured that help will be there as long as it's needed.
In the end, the overarching takeaway is peace of mind. Families describe a service that consistently delivers not only practical assistance but also emotional reassurance - knowing that a dedicated team is coordinating with insurers, filling in during vacations, and maintaining a reliable presence in the home. The combination of compassionate, capable caregivers, dependable scheduling, and responsive leadership appears to provide a sense of security that allows loved ones to know their relatives are cared for with dignity and diligence.
Highlands, North Carolina, is a charming and scenic area with a variety of amenities to offer seniors looking for a peaceful and relaxed lifestyle. The community provides easy access to places of worship, such as the Tessentee Baptist Church and Chapel Of Sky Valley, ensuring spiritual support and fellowship. For outdoor enthusiasts, there are several parks nearby, including the beautiful Black Rock Mountain State Park and Tallulah Gorge State Park, perfect for leisurely strolls and enjoying nature. In terms of dining options, there are quaint cafes like Junction Cafe and upscale restaurants like Julep Kitchen to satisfy any culinary craving. Medical care is readily available with pharmacies such as Valley Pharmacy and physicians' practices like Clayton Medical Associates in close proximity. Additionally, transportation services like U-Haul Neighborhood Dealer are conveniently located for any travel needs. Hospitals like Rabun County Hospital and Mountain Lakes Medical Center ensure quality healthcare services within reach. Overall, Highlands offers a peaceful yet vibrant environment for seniors seeking a comfortable retirement destination.
My Choice Home Care is located at 348 South Fifth St, Highlands, NC 28741 in Macon County, North Carolina
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