St. Gales Estates in Greensboro, NC

1411 Lee's Chapel Road, Greensboro, NC 27405

For more information about senior living options: (844) 490-3973

3.5 from 11 reviews
5 stars
5
4 stars
2
3 stars
1
2 stars
0
1 stars
3

Assisted Living

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at St. Gales Estates

    Overall Review of St. Gales Estates

    Pros

    • pro The living and common areas are clean, neat, and fresh smelling, and the staff is well trained and caring.
    • pro The transfer process is smooth, with staff who drop everything to address questions and treat residents like family.
    • pro The facility is very professional, and the administrator Hazel is described as the absolute best.
    • pro The facility is consistently clean, with friendly staff, and the owner shows ongoing concern for residents' well-being.
    • pro Bingo is enjoyed by everyone and everyone wins a prize.
    • pro The Activities Coordinator is awesome, providing engaging daily events and even sharing videos to comfort families.
    • pro The owner and entire staff are courteous and loving toward residents and their families, with prompt communication when concerns arise.
    • pro The staff and residents are described as a blessing to families, and the facility is beautiful inside and out with resident care as a top priority.

    Cons

    • pro The staff were too hysterical to perform their duties, and CPR was not performed until EMTs arrived.
    • pro The mom was found unresponsive and deprived of oxygen for more than an hour before help arrived.
    • pro The incident report was incomplete and delayed, with the family receiving only one brief email and no details.
    • pro The facility is chronically understaffed and unprofessional, with residents rarely seeing staff check in or witness CPR.
    • pro The night nurse is described as unfriendly and rough with residents.
    • pro A resident's wound went untreated, became infected, and left him unable to walk again.
    • pro Personal belongings and dentures go missing, and the facility fails to take responsibility, affecting finances and checks.
    • pro The place is portrayed as terrible and cold, with a strong odor, and accusations that care focuses on monthly payments rather than residents' well-being.

    Review

    St. Gales Estates in Greensboro is best suited for seniors who want a lively, resident-centered environment with a strong emphasis on social programs, clean spaces, and accessible leadership. Families that prioritize an engaged activities calendar, regular clinician visits, and administration that is responsive when concerns arise will find a welcoming home here. The community projects warmth through well-maintained common areas, inviting dining options, and a hands-on owner/administrator. That energy, however, comes with an expectation: this is not a hands-off setting, and ongoing vigilance from families is part of the package to ensure consistent care.

    Important caveats exist. Several reviews describe troubling lapses in care during and after shifts, with reports of understaffing, rough handling, and delayed responses that in some cases had serious consequences. For loved ones who require steady, 24/7 clinical oversight, or who fear a rapid deterioration if staffing gaps occur, alternatives with higher nurse-to-resident ratios and more formal incident follow-up may be safer. Those with complex medication regimens, wound-care needs, or a history of hospital transfers should scrutinize whether this community can consistently meet those demands. A careful comparison with facilities that publish incident logs and demonstrate rigorous emergency protocols is warranted.

    On the upside, multiple voices highlight a clean facility with friendly, caring staff and a visible commitment from ownership to residents' well-being. Regular clinicians visit, and the programming - bingo, movie nights, social events - creates daily validation, companionship, and a sense of home. For families moving a loved one into assisted living, these features can offset caregiving concerns by delivering meaningful engagement and predictable routine. The ability to observe a responsive administrator and timely communication about concerns adds a layer of reassurance, especially when family involvement is practical and encouraged.

    Smart decision-makers will verify the claims with a direct, structured inquiry. Request a candid tour at various times to assess responsiveness and staff demeanor. Ask for current staff-to-resident ratios, nighttime coverage, and the facility's wound-care protocols. Request to review recent incident reports and follow-up actions to gauge transparency. Speak with the activities director to understand how residents are engaged, and with current residents or family members about communication habits and reliability. Confirm the presence of regular physician or nurse practitioner visits, and review medication-management processes to minimize errors or omissions.

    If choosing St. Gales Estates, the decision centers on balancing a warm, well-maintained, activity-rich environment against the reality of staffing variability. This community rewards families who will stay actively involved, advocate for timely care, and leverage the administrator's responsiveness. For those who cannot tolerate periodic gaps in clinical oversight or who require stringent wound- and infection-control measures, alternatives with stronger clinical consistency may deliver greater peace of mind - even if they lack the same social warmth.

    Overall, St. Gales Estates represents a solid, personable option for seniors who prize a vibrant, well-run home and are prepared to engage closely with staff to ensure care quality. Pros include cleanliness, accessible leadership, regular clinical presence, and an active social calendar. The primary caution remains the reported staffing and care gaps that can have serious consequences if left unaddressed. Prospective families should use a structured assessment - staffing clarity, clinical oversight, incident transparency, and proven wound-care procedures - to decide whether this community is the right fit, or whether another Greensboro option better aligns with the loved one's medical and safety needs.

    Features

    Housing

    • 60 resident community capacity 60 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Piedmont Triad International (10 miles away) Piedmont Triad International (10 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    St. Gales Estates in Greensboro, NC is a premier assisted living community offering a wide range of amenities and care services to its residents. The community provides a comfortable and inviting atmosphere for seniors to enjoy their golden years.

    Residents at St. Gales Estates can take advantage of the beauty salon, where they can pamper themselves and enhance their appearance. The availability of cable or satellite TV ensures that residents have access to their favorite shows and movies. Community operated transportation is provided for residents who need assistance getting around town.

    The computer center allows residents to stay connected with loved ones through email and social media. Dining at St. Gales Estates is an enjoyable experience, with restaurant-style dining offering delicious meals prepared by professional chefs. Special dietary restrictions are accommodated for those with specific needs.

    The fitness room is fully equipped for exercise and physical activities, promoting wellness among the residents. The gaming room offers opportunities for friendly competition and entertainment. Outdoor space including a garden provides a serene environment for relaxation or leisurely walks.

    Housekeeping services ensure that the living spaces are clean and tidy, allowing residents to focus on enjoying their time at St. Gales Estates. Each resident has their own private bathroom for convenience and privacy. Move-in coordination is provided to assist new residents during the transition.

    For mental wellness, St.Gales Estates offers a small library where residents can indulge in their love for reading or engage in stimulating conversations with fellow bookworms.The wellness center provides resources and programs to promote overall health and wellbeing.

    Wi-Fi/high-speed internet is available throughout the community, keeping residents connected online whenever they desire.Community staff can arrange non-medical transportation for outings or appointments as needed.

    In terms of care services, St.Gales Estates offers 24-hour call systems ensuring help is always readily available if needed.A team of caregivers provide 24-hour supervision, assisting with activities of daily living such as bathing, dressing,and transfers.Dedicated staff help manage medication and ensure residents follow diabetes diets or other special dietary restrictions.

    St.Gales Estates also provides a mental wellness program to support residents' emotional and cognitive health. Transportation arrangements are made for residents who need to visit doctors or medical appointments.

    Residents at St. Gales Estates can enjoy a variety of activities, including concierge services, fitness programs,and planned day trips.Resident-run activities encourage socializing and community engagement.Scheduled daily activities keep residents entertained and offer opportunities for continued growth and learning.

    St.Gales Estates benefits from its prime location, with three cafes, five physicians nearby, and ten restaurants within easy reach.This allows residents to explore the local area and easily access the services they may need.

    Overall, St. Gales Estates is a vibrant assisted living community that offers exceptional amenities and care services to enhance the quality of life for its residents.

    Nearby Places of Interest

    Cafes

    • Panera Bread (3.7 miles)
    • Starbucks (3.9 miles)
    • Caribou Coffee (4.9 miles)
    • Starbucks (5.2 miles)
    • Starbucks (7.3 miles)
    • Starbucks (9.1 miles)
    • Panera Bread (13 miles)

    Restaurants

    • McDonald's (3.8 miles)
    • KFC (3.9 miles)
    • Kickback Jack's (4.1 miles)
    • Chipotle Mexican Grill (4.2 miles)
    • McDonald's (4.2 miles)
    • Cook Out (4.2 miles)
    • Print Works Bistro (4.5 miles)

    Physicians

    • Carolina Surgical Arts (4 miles)
    • Southeastern Eye Center Add to Favorites (4.1 miles)
    • Greensboro Orthopedics (4.7 miles)
    • Nh New Garden Med Asso (5 miles)
    • Greensboro Orthopaedics (5 miles)
    • Skin Surgery Center (5 miles)
    • LeBauer HealthCare at Brassfield (5 miles)

    Theaters

    • Regal Greensboro Grande & RPX (5.1 miles)
    • AMC CLASSIC Greensboro 18 (8.6 miles)
    • Regal Palladium & IMAX (12.7 miles)

    Places of Worship

    • Christ United Methodist Church (5.7 miles)
    • Lindley Park Baptist Church (6.5 miles)
    • Pinecroft Baptist Church (9.2 miles)
    • Immaculate Heart of Mary Catholic Church (15.4 miles)

    Pharmacies

    • Walmart Pharmacy (7.3 miles)
    • Walgreens (8.3 miles)
    • CVS Pharmacy (8.7 miles)
    • Walmart Pharmacy (9.2 miles)
    • Walgreens (9.9 miles)
    • CVS Pharmacy (10.6 miles)
    • CVS Pharmacy (10.9 miles)

    Hospitals

    • Bethany Cardiology (13.5 miles)
    • Cone Health Alamance Regional Medical Center (16.1 miles)

    Parks

    • Springwood Park (13.6 miles)

    Frequently Asked Questions

    Where is St. Gales Estates?

    Nearby Communities

    • St. Gale's Manor

      St. Gale's Manor

      Greensboro, NC

      3.5 from 11 reviews
      $1,850 to $2,450 / month

      pro Lower-than-average pricing for semi-private and one-bedroom units.

    • Stat-Nurses Inc

      Stat-Nurses Inc

      Greensboro, NC

       
       

      pro Nearby amenities: cafes, medical care, and multiple dining options.

    • Carriage House Senior Living Community

      Carriage House Senior Living Community

      Greensboro, NC

      4.3 from 52 reviews
       

      pro Friendly, attentive staff; clean facilities; broad activities for engagement.

    • Carriage House

      Carriage House

      Greensboro, NC

      4.1 from 57 reviews
      $3,195 / month

    • The Elms at Abbotswood

      The Elms at Abbotswood

      Greensboro, NC

      4.7 from 70 reviews
       

      pro Comprehensive 24/7 supervision with extensive amenities (dining, garden, library, salon, Wi?Fi).

    • Morningview at Irving Park

      Morningview at Irving Park

      Greensboro, NC

      4.3 from 129 reviews
      $2,900 to $5,270 / month

      pro Friendly, attentive staff in a clean, inviting environment with engaging activities.

    • Blumenthal Nursing & Rehabilitation Center

      Blumenthal Nursing & Rehabilitation Center

      Greensboro, NC

      3.7 from 83 reviews
       

      pro Caring frontline staff in a pleasant, activity-rich environment.

    • Heartland Living & Rehab

      Heartland Living & Rehab

      Greensboro, NC

       
      $3,690 / month

      pro Diabetes-focused care with on-site activities and indoor common areas.

    • Harmony at Greensboro

      Harmony at Greensboro

      Greensboro, NC

      4.5 from 114 reviews
      $3,395 to $6,200 / month

      pro Friendly, attentive staff in a well-maintained community.

    Related Resources

    • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

      Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

    • does medicare pay for assisted livingMedicare Coverage for Assisted Living: An In-Depth Exploration

      Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.

    • assisted living vs nursing homeChoosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

      Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor