Senior Helpers - Triangle/Durham, NC in Durham, NC

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Senior Helpers - Triangle/Durham,  NC

Senior Helpers - Triangle/Durham, NC in Durham, NC

Senior Helpers - Triangle/Durham, NC is a senior community in Durham, NC.

Information last verified:

5007 Southpark Drive Ste. 200-H, Durham, NC 27713

For more information about senior living options: (866) 208-4318

4.5 from 66 reviews
5 stars
52
4 stars
8
3 stars
0
2 stars
1
1 stars
5

Overall Review of Senior Helpers - Triangle/Durham, NC

common 7 reviews mention this

Caregivers show up on time

Residents’ families repeatedly mention prompt, on-time visits.

Several reviewers say caregivers arrive as scheduled, including notes about arriving on time for appointments or beginning care right away. Others specifically praise punctual daily support and prompt follow-through when needs or issues come up. A smaller set of reviews goes the other direction, describing missed or late scheduled visits.

common 9 reviews mention this

Communication and responsiveness matter

Families describe responsive communication and follow-up.

A common thread is that caregivers and the office are described as responsive—answering questions by phone/text, explaining changes in a loved one’s condition, or stepping in quickly when problems arise. Some reviews also praise how scheduling staff handle adjustments and keep communication clear. On the downside, at least a couple reviewers report communication breakdowns, including difficulties arranging medical transport.

differentiator 7 reviews mention this

Caregiver matching feels personal

Residents’ families emphasize getting the right caregiver fit.

Reviewers frequently describe getting matched with a caregiver who works well for their needs, including a “perfect” match for hospice support. Several also mention bonding quickly with a selected caregiver or building comfort after settling into a consistent aide. Others describe using an assessment process to place a best-fit caregiver, and they note the option to change aides when something isn’t working.

common 6 reviews mention this

Daily help and companionship

Care includes hands-on daily tasks and companionship.

Many reviews highlight practical home support—help with meals, laundry, and housekeeping—along with assistance that makes daily routines easier during recovery or ongoing care. Several describe companionship elements like conversation, games, watching TV, and even exercise support left by a therapist. A few reviewers also mention transportation help for appointments, such as getting to surgery.

caveat 6 reviews mention this

Some reviews raise serious concerns

A minority of reviews report reliability and trust problems.

While many experiences are positive, some reviewers describe unprofessional behavior, problems with care competency for cognitive impairment, and lack of trust. Others report being late, missing visits, or having transport and coordination issues. There are also mentions of billing concerns and dissatisfaction with evaluation charges and treatment from the owner.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Transportation

  • Raleigh-Durham International (9 miles away) Raleigh-Durham International (9 miles away)

Nearby Places of Interest

Located in Durham, North Carolina, this neighborhood offers a variety of amenities for senior living. With a range of dining options including City Barbeque And Catering and The Cheesecake Factory, as well as nearby pharmacies such as Harris Teeter Pharmacy and CVS Pharmacy, residents have access to essential services and conveniences. Additionally, there are several healthcare facilities in close proximity, such as Duke Health Center and Central Dermatology Center. For leisure activities, residents can visit the nearby AMC DINE-IN Southpoint 17 theater or enjoy a peaceful day at Piney Wood Park or Grandale Park. Places of worship like New Hope Church and transportation options like CCO Concourse are also easily accessible in this area. With its convenient location and array of amenities, this neighborhood provides a comfortable and convenient living environment for seniors.

Restaurants

  • City Barbeque And Catering (0.3 miles)
  • McDonald's (0.3 miles)
  • Waffle House (0.5 miles)
  • The Cheesecake Factory (0.6 miles)
  • Chick-Fil-A (1.1 miles)
  • Chick-Fil-A (2.6 miles)
  • Bojangles' Famous Chicken 'n Biscuits (2.7 miles)

Pharmacies

  • Harris Teeter Pharmacy (0.3 miles)
  • Walgreens (0.5 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (3.1 miles)

Physicians

  • Duke Health Center (0.5 miles)
  • EmergeOrtho-Southpoint (1.3 miles)
  • Central Dermatology Center (2.5 miles)
  • North Carolina Orthopaedic Clinic (3.5 miles)
  • Chapel Hill Pediatrics & Adolescents Pa (4.8 miles)
  • Duke Primary Care Sage Road Pediatrics (4.8 miles)
  • Chapel Hill Dermatology (5 miles)

Theaters

  • AMC DINE-IN Southpoint 17 (0.5 miles)

Cafes

  • Starbucks (0.6 miles)
  • Panera Bread (0.6 miles)
  • Starbucks (2.7 miles)
  • Starbucks (4.1 miles)
  • Starbucks (4.1 miles)
  • Starbucks (4.9 miles)
  • Starbucks (5.5 miles)

Parks

  • Piney Wood Park (1.1 miles)
  • Grandale Park (2.8 miles)
  • Bethesda Park (5.8 miles)
  • Cedar Falls Park (6.1 miles)
  • Soccer Fields At Southern Community Park (7.4 miles)
  • Homestead Skate Park (7.4 miles)
  • Southern Community Dog Park (7.7 miles)

Places of Worship

  • New Hope Church (1.6 miles)
  • Yates Baptist Church (4.2 miles)
  • Judea Reform Congregation (4.6 miles)
  • Church of Reconciliation PC USA (5.2 miles)
  • Mt Carmel Baptist Church (5.8 miles)
  • Duke University Chapel (6.2 miles)

Hospitals

  • North Carolina Cancer Hospital (6 miles)
  • UNC Transplant Clinic (6.1 miles)
  • Duke Hospital of Dentistry & Facial Pain (6.4 miles)
  • UNC Hospitals Ambulatory Care Center (6.4 miles)

Transportation

  • CCO Concourse (7.6 miles)

Frequently Asked Questions

Where is Senior Helpers - Triangle/Durham, NC?

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