Senior Helpers - Triangle/Durham, NC

Pros

• Senior Helpers is known for their professional and caring approach to senior care.
• The company values diversity and ensures a comfortable match between seniors and caregivers.
• The reviewer feels comfortable having Senior Helpers in their home, with visits occurring about 4 days a week.
• The reviewer instantly connected with a caregiver they liked, without having to go through multiple people.
• Senior Helpers offers transportation services and takes care of everything from start to finish during their visits.
• The reviewer would recommend Senior Helpers' services to others.
• Another reviewer is pleased with the level of care provided by Senior Helpers, finding them reliable and on-time with all their needs being taken care of.
• They have had positive experiences with the company's service so far.

Cons

• The reviewer did not like the way their loved one was cared for by Senior Helpers.
• The reviewer had issues with Senior Helpers not showing up as scheduled.
• The reviewer felt treated poorly and disrespected by the owner of Senior Helpers.
• Senior Helpers charges for evaluations that most agencies provide for free.
• The reviewer has not scheduled any visits with Senior Helpers due to poor treatment and a requirement for exact dates in advance.

Review

When it comes to providing professional care for seniors, many people turn to Senior Helpers. According to one satisfied customer, this company's mindset regarding ethnicity and diversity is commendable. They take the time to ensure a comfortable match between seniors and caregivers, instilling a sense of trust and ease in their clients. With visits about four days a week, this customer feels completely at ease with Senior Helpers entering their home.

Another reviewer had a different experience, however. They caution against choosing this company for your loved ones, citing concerns over the level of care provided. There were instances where scheduled visits were missed, leaving their loved one uncared for. This raises red flags about the reliability of Senior Helpers' staff and their commitment to their clients.

The issue of charging for evaluations is another point raised by a dissatisfied customer. While most agencies offer free evaluations, Senior Helpers apparently charges for this service. The reviewer also mentions being treated poorly by the company, which left them feeling disheartened and unwilling to schedule any further visits. Their experience suggests that Senior Helpers may prioritize profitability over treating clients with respect and dignity.

On the other hand, one pleased customer has nothing but positive things to say about Senior Helpers' service so far. They express satisfaction with the level of care provided, mentioning that all of their hired care needs have been met reliably and punctually.

Overall, it seems that experiences with Senior Helpers can be quite varied. While some customers appreciate the professionalism and dedication shown by caregivers, others have encountered issues such as missed appointments and poor treatment from staff members.

It's essential to thoroughly research any senior care provider before making a decision. Consider reaching out to multiple companies for evaluations in order to find the best fit for your loved one's specific needs. By gathering information from various sources – including reviews like those mentioned here – you can make an informed choice that ensures your loved one receives the care they deserve.

In conclusion, while some customers have had positive experiences with Senior Helpers, others have encountered challenges related to reliability and treatment received. It's crucial to carefully consider all aspects of a senior care provider before making a decision. Attend evaluations, ask for references, and gather information from trusted sources to ensure the best possible outcome for your loved one's care.

Located in Durham, North Carolina, this neighborhood offers a variety of amenities for senior living. With a range of dining options including City Barbeque And Catering and The Cheesecake Factory, as well as nearby pharmacies such as Harris Teeter Pharmacy and CVS Pharmacy, residents have access to essential services and conveniences. Additionally, there are several healthcare facilities in close proximity, such as Duke Health Center and Central Dermatology Center. For leisure activities, residents can visit the nearby AMC DINE-IN Southpoint 17 theater or enjoy a peaceful day at Piney Wood Park or Grandale Park. Places of worship like New Hope Church and transportation options like CCO Concourse are also easily accessible in this area. With its convenient location and array of amenities, this neighborhood provides a comfortable and convenient living environment for seniors.

Restaurants

• City Barbeque And Catering (0.3 miles)
• McDonald's (0.3 miles)
• Waffle House (0.5 miles)
• The Cheesecake Factory (0.6 miles)
• Chick-Fil-A (1.1 miles)
• Chick-Fil-A (2.6 miles)
• Bojangles' Famous Chicken 'n Biscuits (2.7 miles)

Pharmacies

• Harris Teeter Pharmacy (0.3 miles)
• Walgreens (0.5 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.1 miles)

Physicians

• Duke Health Center (0.5 miles)
• EmergeOrtho-Southpoint (1.3 miles)
• Central Dermatology Center (2.5 miles)
• North Carolina Orthopaedic Clinic (3.5 miles)
• Chapel Hill Pediatrics & Adolescents Pa (4.8 miles)
• Duke Primary Care Sage Road Pediatrics (4.8 miles)
• Chapel Hill Dermatology (5 miles)

Theaters

• AMC DINE-IN Southpoint 17 (0.5 miles)

Cafes

• Starbucks (0.6 miles)
• Panera Bread (0.6 miles)
• Starbucks (2.7 miles)
• Starbucks (4.1 miles)
• Starbucks (4.1 miles)
• Starbucks (4.9 miles)
• Starbucks (5.5 miles)

Parks

• Piney Wood Park (1.1 miles)
• Grandale Park (2.8 miles)
• Bethesda Park (5.8 miles)
• Cedar Falls Park (6.1 miles)
• Soccer Fields At Southern Community Park (7.4 miles)
• Homestead Skate Park (7.4 miles)
• Southern Community Dog Park (7.7 miles)

Places of Worship

• New Hope Church (1.6 miles)
• Yates Baptist Church (4.2 miles)
• Judea Reform Congregation (4.6 miles)
• Church of Reconciliation PC USA (5.2 miles)
• Mt Carmel Baptist Church (5.8 miles)
• Duke University Chapel (6.2 miles)

Hospitals

• North Carolina Cancer Hospital (6 miles)
• UNC Transplant Clinic (6.1 miles)
• Duke Hospital of Dentistry & Facial Pain (6.4 miles)
• UNC Hospitals Ambulatory Care Center (6.4 miles)

Transportation

• CCO Concourse (7.6 miles)