713 Eva Street, Durham, NC 27701
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The reviewer praised the personalized care plan for their grandmother and said the team went above and beyond, expressing lasting gratitude. Nuangels Home Care was described as a great company with a wonderful experience taking care of the reviewer's family, with thanks for all that NuAngels did.
The company was unprofessional, failed to communicate effectively, and showed no sense of urgency. The company was one of the worst, with aides who were constantly late or needed an aide themselves. An aide sent by the company slept on the job for about 40 minutes and could not be woken. The company seems to hire anyone, indicating poor staff screening. The business is not professionally run and should be avoided. Some positive reviews are claimed to be fake. The staff are liars and very unprofessional; they will lie when backed into a corner. Things began to go missing from the home, implying theft by staff. They hung up on customers and provided poor customer service. They were disrespectful to the grandfather, repeatedly sent the same aide despite objections, and discharged him for not getting to the door fast enough.Nu Care Family Care Home in Durham, NC is best suited for families that can act as a hands-on care manager, prioritizing a small, home-like setting while requiring careful, ongoing oversight. The community presentation implies a personalized approach, but the real-world signal from most reviews is that reliability and consistency must be actively managed by relatives or a trusted advocate. This option can work for caregivers who are comfortable policing the service, demanding punctuality, and insisting on a clear care plan that actually gets executed. It is not a good fit for families seeking a stress-free, hands-off arrangement or for those who expect a consistently seamless staffing roster without close supervision.
Those considering alternatives should evaluate whether a larger, more credentialed agency or a traditional assisted living environment might deliver steadier staffing, better training, and clearer accountability. Families that cannot tolerate frequent aide turnover, unexplained delays, or disputes about the level of care should look elsewhere. If the goal is predictable daily support with reliable communication and fewer last-minute staffing shifts, a different provider or a structured community setting will likely deliver more peace of mind and fewer battles over service delivery.
The few apparent positives hint at what this outfit can offer when it functions as designed. A handful of reviewers point to a tailored care plan and moments of going "above and beyond," suggesting that, under the right supervision, individualized attention is possible. In environments where a family can demand specifics and monitor execution, such a plan can translate into meaningful support for a disabled senior. However, these instances appear sporadic and do not offset the broader pattern of service gaps described by multiple families.
The dominant concerns are systemic and pervasive. Reports describe inconsistent communication, frequent changes in caregivers, chronic lateness, and aides who are not adequately prepared for the responsibilities at hand. Several accounts allege disrespect or mismanagement, including occasions where staff seemed disengaged or unable to complete basic tasks. The most troubling narratives involve safety and dignity - accusations of inappropriate handling, discharge pressures, and questions about staff training or vetting. When a provider cannot demonstrate steady staffing, timely responses, and a professional demeanor, these risks grow from inconvenient to potentially harmful.
Families can mitigate some risk with a rigorous, documented arrangement. Insist on a fixed, written schedule with defined shifts and a commitment to assign the same aides whenever possible. Demand clear metrics for response times, task completion, and weekly progress notes. Require direct contact with a supervising coordinator who is reachable and accountable, and set a concrete escalation path for any missed visits or quality concerns. Perform thorough reference checks, request recent background verifications, and pilot the service for a short period with specific, measurable goals. This approach makes it possible to extract value from a plan that otherwise carries too much risk.
In the end, Nu Care Family Care Home presents a high-variability proposition. For families with the bandwith to supervise care closely, it may deliver occasional, personalized attention in a small, intimate setting. For most families, the combination of staffing instability, communication breakdowns, and reported safety concerns makes alternatives - whether a more established home care agency or an assisted living option with retained management - worth prioritizing. The decisive factor is whether the needed level of oversight can be sustained without eroding the senior's daily stability and peace of mind.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Nu Care Family Care Home is a welcoming and comfortable assisted living community located in Durham, NC. As a board and care home, we provide personalized care and support for individuals who require assistance with their daily activities.
Our community offers a range of amenities to ensure the comfort and convenience of our residents. Our dining room provides delicious meals prepared by our skilled staff, accommodating special dietary restrictions. The living spaces are fully furnished, creating a warm and inviting environment. Residents can also enjoy the outdoor space and garden, perfect for relaxation or engaging in outdoor activities.
At Nu Care Family Care Home, we understand the importance of maintaining a clean and organized living space. That's why we offer housekeeping services to help keep our residents' rooms tidy and comfortable. Additionally, we provide move-in coordination assistance to make the transition into our community as seamless as possible.
Our dedicated care services team is committed to supporting residents with their daily needs. This includes assistance with bathing, dressing, transfers, and coordination with healthcare providers. We also offer medication management services to ensure that medication is taken correctly.
To keep our residents engaged and active, we organize scheduled daily activities that cater to their interests and abilities. Whether it's arts and crafts, group exercises, or social events, there is always something exciting happening at Nu Care Family Care Home.
Convenience is key at our communityas well. With nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship,and hospitalsour residents have easy access to various amenities within close proximity.
At Nu Care Family Care Home in Durham, NC,weprovide a caring and supportive environment where individuals can receive personalized assistance while maintaining their independence and enjoying an engaging lifestyle.
Nu Care Family Care Home is located at 713 Eva Street, Durham, NC 27701 in Durham County, North Carolina
Mrs. Jennie's Place Adult Activity Center
Durham, NC
Active senior community with a day program and access to nearby healthcare, dining, and parks.
Begin Again Family Care Home 2
Durham, NC
Warm, home-like setting with comprehensive care and nutrition.
Elsie Doris Family Care Home
Durham, NC
Small, intimate setting enabling personalized care.
Maggie's Helping Hands
Durham, NC
Comprehensive 24/7 care with ADL support and healthcare coordination.
Council For Senior Citizens
Durham, NC
Proximity to amenities (cafes, parks, pharmacies, doctors, restaurants, worship, and hospitals).
Veranda at Whitted School
Durham, NC
Welcoming atmosphere with responsive maintenance.
Pettigrew Rehabilitation Center
Durham, NC
24/7 care with ADL support, restaurant-style dining, and engaging activities.
Durham Ridge Assisted Living
Durham, NC
Caring, well-run staff with engaging activities and events.
The Addison
Durham, NC
Friendly, attentive staff; clean, updated facility with memory-care activities and on-site amenities.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
