Maggie's Helping Hands in Durham, NC

Information last verified:

1011 Park Avenue, Durham, NC 27701

For more information about senior living options: (844) 490-3973

4.7 from 3 reviews
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Overall Review of Maggie's Helping Hands

Pros

  • pro The company is great and highly regarded.
  • pro They take care of consumers and actively fight for their rights, freedom, and access to services.
  • pro They are dedicated to protecting consumer interests.
  • pro They demonstrate a strong commitment to customer care.

Review

Maggie’s Helping Hands in Durham, NC is best suited for families that prize a resolute advocate for the resident’s rights and autonomy. This community appears to attract families who want a partner that actively fights for access to services and protections, rather than a glossy, one-size-fits-all package. The emphasis on the consumer’s interests suggests a model where care decisions will be approached as cooperative negotiations, with a willingness to press for needed supports and to ensure residents are treated as empowered participants in their own care.

Those who may want to consider alternatives include families seeking highly transparent pricing, extensive clinical programming, or a broad slate of amenities found in larger, more polished campuses. With only a small pool of reviews and limited explicit detail about day-to-day offerings, potential residents should scrutinize what is actually provided: meal options, activity schedules, memory care capabilities if needed, staffing levels, and clear, predictable costs. If these specifics matter, there are Durham options that may present more concrete data upfront and smoother day-to-day routines.

The strongest pro of Maggie’s Helping Hands is the clear commitment to protecting and advancing the resident’s rights and access to services. That advocacy framework can reduce friction when securing essential supports, coordinating with clinicians, and ensuring that autonomy is prioritized in care planning. The occasional indication of “great company” further signals a dependable operating presence, an important factor when families must trust that daily concerns will be addressed promptly. In a field where families often feel uncertain about who is truly championing their loved one, this advocacy orientation can be a meaningful offset to a lack of other quantifiable metrics.

Yet the limited reviews create a meaningful con: uncertainty about consistency, scope, and the precise quality of life for residents. The absence of robust detail on pricing structures, care tiers, programming depth, and staffing practices means families must verify risk against promise. A small sample can overstate satisfaction or miss negatives that only emerge with longer-term experience. The main risk is committing to an arrangement that feels strong in principle but lacks transparent data on how care is actually delivered on a day-to-day basis.

This is where the offsetting factors become decisive in the decision. If the priority is a sharper focus on resident rights and a willingness to challenge barriers to services, Maggie’s Helping Hands can deliver disproportionate value relative to its size. The advocacy orientation tends to translate into more responsive problem-solving, clearer escalation channels, and quicker alignment between resident needs and service delivery. However, families should not rely on advocacy alone; the absence of explicit metrics around staffing, activities, and measurable outcomes means these areas must be verified in person before committing.

To assess fit, start with a candid in-person tour and bring a probe list: request a breakdown of typical weekly activity schedules, staffing ratios by shift, and the specific process for approving new services or therapies. Ask for sample care plans and a written resident-rights policy, plus references from current residents or families who can speak to how concerns are handled in real practice. Compare Maggie’s approach to other Durham options that publish pricing, room types, and care levels upfront, and consider how each community would handle likely scenarios such as medication management, transportation needs, and changes in cognitive or physical status. The right choice will balance a proven advocacy stance with transparent operations, concrete daily life details, and predictable costs.

In the end, Maggie’s Helping Hands offers a practical, opinionated pathway for families who view advocacy as the core value proposition. It is not the safest bet for those who require exhaustive transparency across all operational dimensions before payment begins. For families that want a partner willing to fight for access to necessary services while keeping autonomy front and center, this Durham community stands out as a credible, capable option. The decision should hinge on whether that advocacy-first posture aligns with the family’s risk tolerance, budget realities, and the level of detail sought in daily care. Proceed with disciplined due diligence, and the match will likely become evident.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Raleigh-Durham International (10 miles away) Raleigh-Durham International (10 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Maggie's Helping Hands is a welcoming and supportive board and care home located in the heart of Durham, NC. Designed with the comfort and well-being of its residents in mind, this community offers a range of amenities that enhance the living experience. Residents can enjoy nutritious meals served in a spacious dining room, relax in beautifully landscaped outdoor spaces, or engage with friends and family over coffee in one of the nearby cafes.

The fully furnished accommodations ensure that each resident feels at home from day one. With services such as housekeeping and move-in coordination, Maggie's Helping Hands takes care of the everyday details so residents can focus on enjoying their new environment.

At Maggie's Helping Hands, personalized care is paramount. The dedicated staff provides assistance with activities of daily living, including bathing, dressing, and transfers, while also coordinating with healthcare providers to meet individual needs. Residents receive meal preparation tailored to specific dietary restrictions and benefit from comprehensive medication management services.

Engagement is a key aspect of life at Maggie's Helping Hands, where scheduled daily activities foster a vibrant sense of community and connection among residents. For those needing transportation for medical appointments or outings around Durham, arrangements are readily available.

Surrounded by amenities such as parks for leisurely strolls and numerous restaurants for social dining experiences, residents have everything they need close at hand. With pharmacies, physicians’ offices, hospitals, and places of worship nearby, peace of mind comes naturally.

Experience compassionate care combined with an enriching lifestyle at Maggie's Helping Hands, a community where every detail is designed to promote comfort and joy for its residents.

Nearby Places of Interest

Pharmacies

  • Walgreens (1.4 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (4.2 miles)
  • CVS Pharmacy (4.6 miles)
  • Walgreens (4.8 miles)
  • Walgreens (5.1 miles)
  • CVS Pharmacy (6.4 miles)

Cafes

  • Cocoa Cinnamon (1.4 miles)
  • Starbucks (5 miles)
  • Starbucks (6.8 miles)
  • Starbucks (7.1 miles)
  • Starbucks (7.2 miles)
  • Panera Bread (7.4 miles)
  • Panera Bread (8.5 miles)

Restaurants

  • Mothers and Sons Trattoria (1.5 miles)
  • Locopops (3.1 miles)
  • Guglhupf Bakery & Patisserie (3.4 miles)
  • Bojangles' Famous Chicken 'n Biscuits (3.7 miles)
  • Chick-Fil-A (4.2 miles)
  • McDonald's (4.6 miles)
  • Cracker Barrel (4.8 miles)

Parks

  • Northgate Park (2 miles)
  • Bethesda Park (4 miles)
  • Whippoorwill Park (4.4 miles)
  • Piney Wood Park (6.1 miles)
  • Grandale Park (8.6 miles)
  • Cedar Falls Park (9.1 miles)
  • Homestead Skate Park (10.8 miles)

Hospitals

  • Durham Regional Hospital (3.1 miles)
  • Duke Hospital of Dentistry & Facial Pain (3.4 miles)
  • North Carolina Cancer Hospital (11.6 miles)
  • UNC Transplant Clinic (11.7 miles)

Places of Worship

  • Duke University Chapel (3.5 miles)
  • Yates Baptist Church (3.7 miles)
  • Judea Reform Congregation (4.5 miles)
  • New Hope Church (8.3 miles)
  • Church of Reconciliation PC USA (9.5 miles)

Physicians

  • Avance Care (4.2 miles)
  • Garrett S Bressler, MD (4.3 miles)
  • Duke Health Center (6.7 miles)
  • North Carolina Orthopaedic Clinic (6.7 miles)
  • EmergeOrtho-Southpoint (8 miles)
  • MyEyeDr (8 miles)
  • Duke Primary Care Sage Road Pediatrics (8.4 miles)

Theaters

  • AMC DINE-IN Southpoint 17 (7.4 miles)

Transportation

  • RDU - Terminal 2 (9.5 miles)
  • American Airlines (9.5 miles)
  • Raleigh-Durham International Airport (RDU) (9.5 miles)
  • CCO Concourse (9.7 miles)
  • National Car Rental (9.7 miles)
  • Hertz Rent A Car (9.8 miles)

Frequently Asked Questions

Where is Maggie's Helping Hands?

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