Laurelwoods
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1062 West Mills Street, Columbus, NC 28722
For more information about senior living options: (844) 490-3973
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The staff at Laurel Woods are described as incredibly kind, caring, and helpful. The admissions team (Krystal, Amanda, and Paula) were wonderful throughout the process. Laurel Woods feels like home, with friendly residents and a caring staff. The activity department offers engaging, out-of-the-box activities and keeps residents active. Families consistently praise the staff for quick, patient, and compassionate responses. The facility is beautiful, clean, and well-maintained with a modern feel. The staff are dedicated to residents' safety and overall well-being. Care and compassion extend to residents' emotional well-being, as noted by reviewers. Residents and families express gratitude for the staff's devotion and the warm community. Many reviewers regard Laurel Woods as one of the best in the area, with staff who go the extra mile.
The family reported that staff were unavailable to respond to the call button, leaving their mother without assistance. They stated Laurel Woods could not provide care for their mother and that safety concerns were raised. On move-in day, their mother was left in bed and the dining room was closed, making breakfast inaccessible. Food service was described as terrible, with hot meals served cold, cold meals at room temperature, and soup not served. A water heater leak was allowed to damage from the third floor to the first, with wall and ceiling stains painted over and possible black mold concerns. The interior near the water heater closet reportedly showed soot, prompting calls for testing for black mold.Laurel Woods elicits a wide range of impressions from families, from glowing praise of the staff, the sense of community, and the beauty of the building, to grave concerns about safety during transitions and varying standards in care and maintenance. On one hand, families repeatedly describe Laurel Woods as a welcoming, home-like environment with compassionate people, engaging activities, and a culture that treats residents with warmth. On the other hand, several accounts recount frightening lapses in care and communication that left loved ones exposed and ultimately prompted difficult decisions about moving relatives back to prior facilities. Taken together, the comments paint a picture of a community that many truly value, while also highlighting serious issues that demand attention.
A prominent thread in the narratives centers on a tense and traumatic transition experience. One family describes a nightmare scenario during their mother's move to Laurel Woods: after an extensive 45-minute video call, during which the Wellness Coordinator and the previous facility's staff outlined and demonstrated how to care for Mom, the move-in went smoothly, yet the first visit revealed Mom in soiled clothing, attempting to use the bathroom with no staff available to assist. The family recounts searching for an aide who admitted being unable to help, and the situation quickly escalated into a realization that Laurel Woods could not provide adequate care at that moment. That experience led to a decision to move Mom back to the original facility, despite the distance, after which the family continued to visit frequently to ensure her safety. Later, when Mom temporarily returned for a move back to Laurel Woods, another troubling moment occurred - staff reportedly left her in bed while the dining room was closed, making breakfast inaccessible. These incidents culminated in a choice to relocate her, with the family noting that she has since thrived in her prior home.
Alongside the safety concerns, there are pointed criticisms about operational aspects of Laurel Woods. Specific issues include food prep and service, with reports that hot meals arrive cold and cold items come at room temperature, and at least one instance of soup not being served to residents at all, instead left in a bowl for self-service without proper warming. A separate and concerning observation mentions an ongoing water heater leak from the third floor that allegedly allowed water to seep to the first floor, leaving wall and ceiling stains and visible soot inside a closet. The suggestion to test for black mold underscores the seriousness of those structural concerns and their potential implications for resident health and safety.
Despite these troubling reports, many reviews highlight a profoundly positive experience with Laurel Woods' staff and resident community. Phrases such as "Terrific Staff and Residents," "great care for my mom and we LOVE the staff," and "incredibly kind, caring and helpful staff" recur, underscoring a deeply valued sense of compassion and reliability. Families repeatedly describe staff as friendly, patient, and devoted, with one account emphasizing how much a family member appreciates the staff's impact on both the resident and the family's peace of mind. Testimonials from the daughter of a resident, Mary "Jan" Evans, and Connie Nodine's daughter express heartfelt gratitude for the staff's care and the sense of faith and comfort they provide during difficult times.
Admission and ongoing care experiences are frequently praised as well. Several reviewers credit specific staff members by name for their instrumental roles in smoothing transitions, including mentions of Krystal, Amanda, Paula, Rebecca, Billy, and the director. The admissions process is depicted as smooth and responsive, with staff going above and beyond to coordinate care, connect families to resources, and make both residents and families feel welcome. Even amid Covid restrictions, families describe improved emotional and physical well-being for their loved ones, with longer-term residents appearing healthier, more content, and deeply attached to the staff as if they were an extended family.
The atmosphere of Laurel Woods is also described in terms of its ambiance and activities. Reviewers characterize the facility as beautiful and well-maintained, with comfortable apartments and a setting described as mountain-adjacent and pleasant to live in. The community is lauded for offering a variety of activities beyond the traditional bingo and sing-alongs, including creative and out-of-the-box options. One standout example is a drive-by parade that kept residents connected with family during challenging times. Families repeatedly commend the activity department for enriching residents' lives and helping them stay engaged, which is often cited as a key factor in their overall satisfaction with the community.
In addition to personal interactions with staff and the programming, several reviews emphasize the importance of communication and reliability. Families speak to consistent, forthcoming updates and a sense that the smallest details are tended to - an important reassurance when navigating the complexities of elder care. Multiple accounts indicate that Laurel Woods feels like a place of safety, warmth, and trust, where residents are supported not only in their physical well-being but also in their emotional and social connections. The comments suggest that Laurel Woods has built a strong sense of community and belonging for many residents, anchored by a committed staff that is repeatedly praised for going the extra mile.
Taken together, the collection of reviews reveals a landscape of strong affection and high hopes for Laurel Woods, tempered by serious concerns that cannot be ignored. The incidents described around safety during transition - particularly the initial care gaps and the later dining-room accessibility issue - point to the need for ongoing improvements in staffing coverage, care protocols, and responsive communication. The physical maintenance issues - food temperature inconsistencies and the water heater leak with potential mold implications - also call for urgent attention to ensure a consistently safe and healthy environment for all residents. Yet, even amid these challenges, the overwhelmingly positive experiences with staff, the sense of home, the breadth of engaging activities, and the genuine appreciation from families indicate that Laurel Woods holds significant value for many who choose to call it home.
60 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (23 miles away) Greenville-Spartanburg (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Laurelwoods in Columbus, NC is a vibrant assisted living community offering Independent Living and Memory Care services. Residents at Laurelwoods enjoy an array of amenities designed to enhance their quality of life, including a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit for added convenience, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms for privacy and comfort, restaurant-style dining experiences with accommodating menus to cater to special dietary restrictions. Residents can also take advantage of the small library provided on-site as well as telephone access and Wi-Fi/high-speed internet to stay connected with loved ones.
Care services at Laurelwoods are comprehensive and include 24-hour supervision by trained staff members who provide assistance with activities of daily living such as bathing, dressing, and transfers. The community also offers specialized care for individuals with mild cognitive impairment or memory issues through its Memory Care program. Medication management is available to ensure residents receive their prescribed medications on time. Additionally, Laurelwoods provides diabetes diet support and meal preparation services.
Residents at Laurelwoods can maintain their physical well-being by participating in fitness programs tailored to their needs. The community also organizes planned day trips and scheduled daily activities for residents to enjoy. Resident-run activities encourage socialization among peers.
Laurelwoods' location is advantageous as it is surrounded by nearby amenities that provide convenience and accessibility to essential services. There are cafes, pharmacies, physicians' offices, restaurants all within close proximity to the community. Furthermore, a hospital is conveniently located nearby ensuring quick medical assistance if required.
Overall, Laurelwoods in Columbus goes above and beyond to provide seniors with a comfortable living environment where their individual needs are met while fostering an engaging lifestyle through various amenities and care services offered.
Laurelwoods is located at 1062 West Mills Street, Columbus, NC 28722 in Polk County, North Carolina
Laurelwoods offers a comprehensive suite of features specifically designed to support individuals with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures residents maintain personal hygiene and dignity while fostering independence in their daily routines. Medication management is crucial for preventing medication errors and ensuring adherence to prescribed therapies, which can significantly impact cognitive function. Nutritionally balanced meal preparation and service cater to dietary needs, promoting physical health that supports mental clarity. The provision of assistance with activities of daily living helps maintain a sense of normalcy and routine, reducing the anxiety often associated with cognitive decline. Round-the-clock supervision guarantees safety in a secure environment, while the mental wellness program emphasizes emotional support through therapeutic activities tailored to enhance cognitive engagement. Programs focused on mild cognitive impairment and specialized memory care programming allow for personalized care plans that adapt to individual needs, enhancing overall quality of life for residents navigating the complexities of memory loss.
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