6010 Meadowbrook Mall Court, Clemmons, NC 27012
For more information about senior living options: (866) 208-4318
Overall Review of The Crest Of Clemmons
Pros
The Crest of Clemmons is an excellent facility.- The administration and staff are among the most caring the facility has known.
- The facility provides personalized care focusing on the physical, mental, and spiritual well-being of each resident.
- It is highly recommended for anyone seeking assisted living for a family member.
Cons
The facility is a threat to all.- Staff allegedly mishandled the fall by returning her to bed.
- There was poor communication, as shown by a 1:02am voicemail that she had been picked up and placed back in bed.
- She could not get up for breakfast due to pain, indicating inadequate care.
- By 10:00am she was transported to the ER and diagnosed with an obvious hip fracture, with doctors doubting she could bear weight.
Review
The Crest of Clemmons is best suited for families that prize deeply personalized, relationship-based care delivered by a stable, long-tenured team. It fits a setting where residents benefit from attentive daily living support, a holistic approach that addresses physical, mental, and spiritual needs, and a sense of continuity fostered by staff who have cared for residents over extended periods. For families seeking warmth, familiarity, and a community where caregivers know the individual histories of their loved ones, this community offers a compelling match in Clemmons, North Carolina.
Those who may want to consider alternatives are those for whom safety benchmarks and rapid, consistently reliable medical responses are non-negotiable. If fall prevention, immediate post-incident management, or strict escalation protocols are top priorities, explore other communities with demonstrably higher staffing density, more structured night coverage, and documented incident-handling procedures. Families with residents who require complex medical oversight, frequent skilled nursing intervention, or specialized memory-care programs should compare options to ensure alignment with medical needs and emergency response expectations.
The strongest positives here center on the human dimensions of care. Administrators and front-line staff are described as extraordinarily caring, with a philosophy that treats the whole person rather than merely managing activities. The emphasis on personalized care translates into attention to physical comfort, mental stimulation, and spiritual well-being, creating an atmosphere where residents feel seen, valued, and supported day to day. The durability of relationships, evidenced by residents who have stayed for years, contributes to trust, predictability, and a sense of belonging within the community.
However, a substantive warning emerges from one pointed account of a serious fall and a delayed medical response. The incident suggests gaps in night-time monitoring, post-fall assessment, and timely escalation to emergency services, at least in that experience. The communication method, receiving an update via voicemail after a critical event, raises questions about transparency and cadence of family updates during emergencies. While this is a single perspective in the mix, it cannot be dismissed as inconsequential for families weighing safety against the overarching tone of care.
In weighing the pros against the cons, the care environment’s warmth and holistic focus offer meaningful counterweights to the safety concerns raised. For families who prioritize a caregiver culture that invests in emotional and spiritual life alongside physical health, the Crest of Clemmons presents a compelling home base where residents are nurtured as whole people. Yet the risk signal from the safety incident cannot be ignored by risk-conscious families, and it should prompt direct inquiry into current safeguards, staff availability, and incident-management protocols before committing.
Practical next steps for families include scheduling a first-hand assessment and asking targeted questions. Observe how staff interact with residents on a routine day, are aides attentive, respectful, and patient? Inquire about falls prevention measures, including night staffing, accessibility adjustments, and use of assistive devices. Request specifics on response times for call bells, protocols for post-fall evaluation, and the process for notifying families about health events. Finally, probe available levels of care, memory-support options if needed, and the cadence of routine medical oversight. With clear expectations and current practices clarified, families can determine whether The Crest of Clemmons aligns with their safety thresholds and their desire for a compassionate, person-centered living experience.
96 resident community capacity
Assisted Living
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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