The Crest Of Clemmons
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6010 Meadowbrook Mall Court, Clemmons, NC 27012
For more information about senior living options: (844) 490-3973
A pair of deeply contrasting experiences with The Crest of Clemmons emerges from the same set of reviews, painting a picture of a facility that can inspire profound trust in some families while leaving others shaken by a troubling episode. One account centers on a frightening incident involving an elderly relative, described with unsettling specifics about timing, response, and outcome. The other celebrates long-standing satisfaction, with praise for attentive administration, compassionate staff, and a holistic approach to care. Taken together, the two perspectives underscore how care can feel radically different from one resident family to the next.
The troubling narrative begins on February 13, when the reviewer says their mother-in-law allegedly stumbled and fell while at the facility. According to the account, a medical technician checked her over and placed her back in bed, but the sense of alarm lingers in the chronology that follows. At 1:02 a.m., the reviewer states they received a voicemail saying the staff had picked the resident up and placed her back in bed. The individual allegedly got up twice to go to the restroom, and she was scheduled to be awakened for breakfast at 6:30 a.m. The pain, however, prevented that plan, and the reviewer notes a marked delay in the subsequent care.
The sequence continues with the next major marker: at 10:00 a.m., the resident was transported to the emergency room, where medical professionals diagnosed an obvious hip fracture. The doctor's assessment reportedly included a note that the patient might not have been able to bear weight at all, a detail that underscores the perceived severity of the incident. The reviewer's concluding voice in this account is stark, asserting, "THIS PLACE IS A THREAT TO ALL." This line encapsulates a deep fear about patient safety, responsiveness, and overall quality of care, turning a routine daily living scenario into a troubling indictment of the facility's practices in the reviewer's view.
Within the same set of testimonials, a second review presents a markedly different experience and tone. The Crest of Clemmons is described as an excellent facility, with praise that comes from long-term personal ties to the community. The reviewer notes that both of their parents have been residents there for the past four years, creating a sense of continuity and familiarity. The administration and staff are lauded as "the most caring of any I have had the pleasure of knowing," a statement that signals deep appreciation for the attentiveness and demeanor of those who work there.
Another distinctive thread in this positive account is the emphasis on personalized, holistic care. The reviewer highlights a model that attends to physical, mental, and spiritual needs, suggesting a comprehensive approach that respects the whole person. The phrase "personalized care focusing on the physical, mental, and spiritual care of each resident" stands out as a core value in this perspective. The overall message is one of trust built over years, culminating in a strong recommendation for anyone seeking assisted living for a family member.
The juxtaposition of these two reviews invites reflection on the varied realities of caregiving in a single facility. On one hand, there is the urgent human concern about safety, timely response, and the possibility of harm when routine checks and approvals fail to prevent a serious injury. On the other hand, there is an endorsement of steady, compassionate leadership and a care philosophy that treats residents with dignity and a sense of purpose. The same institution is described as both a place where a resident might suffer a severe, life-altering injury and a setting where families feel seen, supported, and confident in the ongoing guardianship of their loved ones.
For families evaluating care options, these accounts collectively highlight the importance of a transparent, responsive care environment. The negative experience underscores the need for reliable monitoring, prompt symptom management, and clear communication with families about incidents and care plans. The positive review, meanwhile, reinforces the value of consistent staffing, compassionate interpersonal interactions, and a holistic framework that addresses more than just the physical health of residents. Taken together, they suggest that the quality of care can hinge on day-to-day practices, staff availability, and the institution's philosophy of engagement with residents and their families.
Ultimately, the stories point toward a practical approach for prospective residents and their loved ones: seek out opportunities to observe how the facility handles emergencies, how promptly staff respond to calls, and how pain and mobility issues are managed in real time. Ask about care planning, incident reporting, and the balance between independence and supervision. In environments where administrators, clinicians, and aides demonstrate a commitment to compassionate, individualized care - accompanied by robust safety protocols - the experience can be affirming and reassuring. In places where concerns persist, families may rightly question whether the environment aligns with their expectations for safety, dignity, and overall well-being.
The Crest of Clemmons in Clemmons, NC is a premier assisted living community that offers a wide range of amenities and care services. Residents can enjoy the convenience of on-site beauty salon services, as well as access to cable or satellite TV for entertainment. The community also provides community-operated transportation for residents to easily navigate their surroundings.
For residents who enjoy staying connected, there is a computer center with Wi-Fi/high-speed internet available. Meals are served in a dining room with restaurant-style dining, and special dietary restrictions can be accommodated. Fully furnished apartments with private bathrooms and kitchenettes offer comfort and convenience.
There are various recreational options available to keep residents engaged and active. The fitness room allows residents to stay in shape, while the gaming room provides opportunities for socializing and having fun. A small library offers a quiet space for reading and relaxation.
Care services at The Crest of Clemmons include 24-hour call system and supervision for peace of mind. Assistance is provided with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications properly, while meal preparation and service takes care of their nutritional needs.
Furthermore, the community offers a mental wellness program to support the emotional well-being of residents. Transportation arrangements can be made both non-medical purposes as well as doctors' appointments.
The Crest of Clemmons is conveniently located near two cafes, one pharmacy, seven physicians' offices, seven restaurants, and one theater. Residents can take advantage of concierge services to assist them in planning day trips or participating in resident-run activities. Scheduled daily activities ensure that there is always something exciting happening within the community.
Overall, The Crest of Clemmons provides exceptional assisted living care with a variety of amenities and services designed to enhance the quality of life for its residents.
The Crest Of Clemmons is located at 6010 Meadowbrook Mall Court, Clemmons, NC 27012 in Forsyth County, North Carolina
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