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Legacy Heights in Charlotte, NC

Legacy Heights is an assisted living and memory care community in Charlotte, NC.

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Legacy Heights in Charlotte, NC

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  • Interior

    A cozy reading area featuring a large bookshelf filled with books and two comfortable armchairs.
  • Decor

    A cozy bedroom with a neatly made bed, decorated with green and brown bedding. The room features artwork on the walls, a lamp, and a window with blinds.
  • Living Room

    A cozy living room with comfortable chairs, a central table, and warm lighting.
  • Building

    A beautiful brick residential building with a circular driveway and landscaped surroundings under a clear blue sky.
  • Architecture

    A well-maintained outdoor patio area featuring landscaped gardens, a modern building, and clear blue skies.
  • Trees

    A sunny outdoor patio area with tables, chairs, and red umbrellas surrounded by trees.
  • Windows

    A spacious living room with comfortable seating and a large window.
  • Dining

    A cozy dining room with elegantly set tables and classic decor.
  • Landscaping

    A beautiful residential building with well-maintained landscaping and a clear blue sky.
  • Kitchen

    Modern kitchen and dining area with wooden cabinetry and an open layout.
  • Lighting

    A cozy lobby interior with comfortable seating and warm lighting.
  • Garden

    A sunny outdoor patio area with seating, umbrellas, and lush greenery.
  • Artwork

    A spacious and elegantly decorated living room with sofas, chairs, a fireplace, and artwork on the walls.
  • Floor Plan

    A floor plan of a studio apartment with a combined living and sleeping area, bathroom, and closet.

11230 Ballantyne Trace Ct, Charlotte, NC 28277

To contact a resident: (704) 544-7220

For more information about senior living options: (866) 208-4318

4.2 from 58 reviews
5 stars
37
4 stars
13
3 stars
0
2 stars
1
1 stars
7

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2018Top 5% Senior Living Community in 2023

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Legacy Heights Costs & Pricing

At Legacy Heights, the monthly cost for a studio apartment is $3,990, positioning it slightly above the average rate of $3,941 for similar accommodations in Mecklenburg County. When we expand our view to the broader context of North Carolina, the state average is approximately $4,020 per month for comparable living spaces. This pricing suggests that Legacy Heights remains competitive within its local market while still offering quality amenities and care tailored to residents' needs. Overall, it strikes a balance between affordability and premium services in an increasingly sought-after area.

Floor plansLegacy HeightsMecklenburg CountyNorth Carolina
Studio$3,990$3,941$4,020

Overall Review of Legacy Heights

common 23 reviews mention this

Staff care is a recurring theme

Residents and families frequently describe the staff as caring, patient, and responsive.

Across many reviews, families highlight staff patience and support, describing help with day-to-day needs and reassurance for loved ones. Several reviewers also mention direct communication and responsiveness when questions or issues come up. A few reviews also connect the experience directly to named staff members and leadership. At the same time, some residents’ experiences were the opposite, with complaints about staffing and basic care delivery in memory care.

common 11 reviews mention this

Activities keep residents engaged

Residents often describe an active schedule of activities and outings.

Many reviews point to an active activities program, including exercise classes, games, and scheduled events. In memory care specifically, reviewers mention arts and crafts-type activities and events designed to keep residents busy. Several families also note that their loved ones were able to participate and stay socially engaged rather than remaining isolated. One review mentions difficulty participating in some activities due to vision problems.

common 6 reviews mention this

Dining is generally liked

Food is a commonly mentioned part of the day, with multiple positive comments.

Dining shows up repeatedly in reviews, including comments that meals are enjoyable and that people can smell or taste food during visits. Some reviewers describe the food as good and home-cooked, and others say they have not heard complaints. One negative review criticizes food quality sharply, and another describes a breakdown in routines involving meals and hydration. Overall, dining is discussed often enough to matter, but experiences are not uniformly consistent.

  • A cozy dining room with elegantly set tables and classic decor.
  • Modern kitchen and dining area with wooden cabinetry and an open layout.
  • A cozy dining room setup with elegant tables and chairs, ambient lighting, and tasteful decor.
caveat 5 reviews mention this

Understaffing and neglect concerns

Some memory care reviews describe staffing gaps that led to neglectful care.

A subset of reviews raise serious concerns about staffing and care follow-through in memory care. Complaints include residents being kept in bed, left in dim rooms without stimulation, and not receiving promised hygiene or regular showering. Other negative reviews describe being left sitting in urine and missing basic cleaning. One review also mentions residents staying in memory care despite safety concerns involving violent behavior, alongside claims of inadequate training and tools.

caveat 4 reviews mention this

Medication and care follow-through

Several reviews mention medication delivery or care routines that did not go as promised.

Medication and care follow-through come up in a few reviews, including concerns about correct medication management. One reviewer says a doctor on-site could not determine correct medication, while another describes being overmedicated and experiencing falls. A separate review focuses on a promised daily routine that was not maintained, including meal and hygiene steps. Another review also mentions issues with medication service, alongside overall friendliness and cleanliness.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Beautician on-site Beautician on-site
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Indoor common areas Indoor common areas
  • Outdoor common areas Outdoor common areas
  • Respite or short term stays offered Respite or short term stays offered
  • Wheelchair accessible showers Wheelchair accessible showers

Transportation

  • Charlotte Douglas International (13 miles away) Charlotte Douglas International (13 miles away)

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care
  • Incontinence care Incontinence care
  • Medication management Medication management

Dining

  • Anytime dining Anytime dining
  • Guest meals Guest meals
  • Meals provided Meals provided
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dining programs Special dining programs

Activities

  • Art classes Art classes
  • Brain fitness Brain fitness
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Montessori programs Montessori programs
  • Reminiscence programs Reminiscence programs
  • Stretching classes Stretching classes
  • Yoga / chair yoga Yoga / chair yoga

Nearby Places of Interest

This part of Charlotte, North Carolina offers a variety of amenities and services that may be beneficial for seniors looking to relocate to the area. With multiple theaters nearby, including Regal Stonecrest at Piper Glen 4DX, IMAX & RPX, Redstone 14, and AMC Carolina Pavilion 22, there are plenty of entertainment options available. In terms of dining options, there are several popular restaurants such as Chick-Fil-A, Cabo Fish Taco, and Viva Chicken within a short driving distance. Additionally, there are numerous parks for outdoor activities like Blakney Park and Bridgemill Park. For healthcare needs, there are several pharmacies and physician offices nearby like Piedmont Plastic Surgery & Dermatology and Ballantyne Pediatric Associates. Places of worship including Calvary Church and Elevation Church - Ballantyne provide spiritual support. In case of emergencies or medical care needs, Carolinas Medical Center-Pineville is conveniently located only 3.8 miles away. Overall, this area offers a diverse range of options and services suitable for senior living requirements.

Theaters

  • Regal Stonecrest at Piper Glen 4DX, IMAX & RPX (0.3 miles)
  • Redstone 14 (4.5 miles)
  • AMC Carolina Pavilion 22 (4.7 miles)

Restaurants

  • Chick-Fil-A (0.4 miles)
  • Cabo Fish Taco (1 miles)
  • Bad Daddy's (1.6 miles)
  • McDonald's (1.6 miles)
  • Viva Chicken (1.6 miles)
  • Duckworth's Grill & Taphouse Rea Farms (2.6 miles)
  • Andy's Frozen Custard (2.8 miles)

Parks

  • Blakney Park (1.4 miles)
  • Bridgemill Park (5.9 miles)

Cafes

  • Starbucks (1.6 miles)
  • Starbucks (1.8 miles)
  • Starbucks (2.9 miles)
  • Panera Bread (2.9 miles)
  • Starbucks (3.6 miles)
  • Chatty Cathy s Coffeehouse (5.2 miles)
  • Starbucks (6.1 miles)

Pharmacies

  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.5 miles)

Physicians

  • Piedmont Plastic Surgery & Dermatology (1.9 miles)
  • Ballantyne Pediatric Associates (2 miles)
  • Carolina Sinus Centers - Charlotte (2.3 miles)
  • Ballantyne Family Medicine (2.7 miles)
  • Novant Psychiatry (2.8 miles)
  • Pineville Pediatrics (3.2 miles)
  • Carmel Family Physicians (3.6 miles)

Places of Worship

  • Calvary Church (1.9 miles)
  • Elevation Church - Ballantyne (2.8 miles)
  • Providence Presbyterian Church (2.8 miles)
  • Sharon Baptist Church (5 miles)
  • Morningstar Fellowship Church (5.2 miles)
  • Carmel Baptist Church (5.3 miles)
  • St Gabriels Catholic Church (7.8 miles)

Hospitals

  • Carolinas Medical Center-Pineville (3.8 miles)

Frequently Asked Questions

How much does it cost to live at Legacy Heights in Charlotte, NC?
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Does Legacy Heights provide care for residents with dementia or Alzheimer's disease?
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Related Resources

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    The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.

  • when should someone with dementia go into a care home8 Important Indicators That Memory Care May Be Necessary

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  • what do dementia patients think aboutDelving into the Inner World of Dementia: Insights into Thoughts and Awareness

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