61 Rollstone Avenue, West Sayville, NY 11796
For more information about senior living options: (844) 490-3973
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The staff and caregivers are wonderful, kind, courteous, and compassionate. The front desk staff are simply the best. The administration is accessible and responsive. The nursing staff is a caring group of people. The rooms are well maintained and the facility's overall appearance is stunning. The dining and food service are excellent, with the staff among the most caring. The activities are wonderful, and the recreation team keeps residents busy with engaging programs. There is a wide variety of activities inside and outside the facility, helping residents stay connected. The Sayville Bristal provides safety, comfort, and happiness, giving families peace of mind. Therapies (PT/OT) improve residents' strength and balance, with supportive staff like Kristin. Staff members such as Denise Milligan, Kirsten in Recreation, and Octavia in Wellness are praised for their helpfulness. Residents feel at home, form friendships, and enjoy events like glee club and bus outings.
A family member experienced a medical issue and the level of care was not appropriate. A nurse was described as complaining there were no more wound dressings, despite hospice-supplied items being at the front desk for three days. There was a total lack of staffing and communication. The resident sat in bodily fluids for an extended period due to delays in changing wound dressings. There were multiple occasions where an aide took 30?45 minutes to respond to the resident's needs. A 92-year-old was made to feel like a burden by a health care worker.In the summer of 2023, a quiet but urgent concern settled over a Sayville household: after their dad's passing, their mother found managing the family home increasingly overwhelming. She was struggling with daily routines, meals that weren't consistently balanced, and a level of social isolation that felt heavier with each passing day. Her children - two sisters who loved her deeply - wanted her to have safety, health, and companionship in a setting that would honor her independence while providing the support she needed. Their search led them to look closely at local assisted living options, with Sayville's own The Bristal becoming a hopeful focal point in their conversations about her future.
They met with Denise at The Bristal for a guided tour and began to envision what life there might look like for their mom. Initially, her mother resisted the idea, voicing a common lingering instinct: "I don't need to be in a place like this." Yet the sisters believed in the possibility of a gentler transition - the chance to reclaim social connections, participate in activities, and receive ongoing care without sacrificing the sense of belonging that mattered so much to her. They decided to try a one-month trial, recognizing it as a practical step rather than a final decision, an approach that would allow her to experience the environment before committing.
The first month proved to be a challenge. The routine of home life felt powerful and irreplaceable, and the convenience and familiarity of her own space were hard to relinquish. The Bristal staff didn't back away from that reality; instead, they leaned into it. They helped tailor her experience to feel more like home - recreating her room to preserve familiar textures and surroundings, and gently encouraging participation in activities, clubs, and social events. The goal wasn't to erase her independence but to expand it: to show that she could still host a bridge group, form meaningful connections, and enjoy daily structure within a supportive community. By the end of the trial, her perspective had shifted as she began to see The Bristal not as a loss of independence but as a new form of security and companionship.
Over the ensuing two years, the Sayville Bristal became a center of vitality for her. She engaged in a full schedule of activities and exercised regularly, thanks to the evident dedication of staff like Kristin and the recreation team, who helped keep her physically active and socially engaged. She made frequent visits to the salon, enjoying moments of self-care and pampering that boosted her spirits. At meals, she looked forward to the company of table mates and the lighthearted, communal atmosphere of the dining room. Her daily life embraced music and sociability - she participated in a glee club led by Justin and found joy in the small, shared rituals of daily living. The staff who cared for her were not just caregivers; they were companions who contributed to her sense of safety, comfort, and dignity.
From the family's perspective, several members of The Bristal's team stood out as pillars of support. The wellness staff, including nurses who were consistently attentive, offered reassurance during health fluctuations and coordinated care as her needs evolved. Front desk personnel - "simply the best," in the words of one reviewer - provided reliable, compassionate, and accessible service that helped both her and her family feel seen and informed. The administrative team, led by Denise in various capacities over the years, remained approachable and responsive, guiding transitions, addressing questions, and keeping communication open and clear for everyone involved. The overall experience gave the family not only peace of mind but also gratitude for a community that could blend attentive care with social engagement.
The Bristal's strengths extended beyond individual care to a broader sense of community and accessibility. Families spoke of transitions with ease - open houses, thoughtful introductions to staff, and careful pairing of residents with activities that matched their interests and abilities. They highlighted the value of diverse programming - from private concerts to bus trips that could take residents to the beach or even a cheerful stop at Dunkin Donuts - events that made each day bright and meaningful. For many, the facility's beauty and meticulous maintenance reinforced a broader sense of pride and comfort in their loved one's living space. The staff's concern for each resident's happiness and well-being became a daily affirmation of the choice to remain in Sayville and embrace the life that The Bristal offered.
Not every voice, however, spoke in unison about the experience, and one family shared a cautionary account that underscored the realities and challenges of long-term care. They described a situation involving a loved one with significant medical needs where communication and staffing gaps created moments of distress. The account noted delays in wound care, reliance on external hospice supplies that sat unused at the front desk, and extended response times from aides. The message was not to condemn, but to advocate for vigilant involvement and persistent advocacy from families - an important reminder that even well-regarded facilities operate within a strained and complex system. Their story called for proactive oversight and ongoing dialogue to ensure medical concerns are addressed promptly and that a resident's dignity and comfort remain at the forefront.
Taken together, the experiences shared by families paint a detailed portrait of The Bristal in Sayville: a place where the majority of residents and their loved ones find safety, community, and a renewed sense of purpose. For many, the transition is shaped by intentional planning, compassionate staff, and a willingness to reframe aging as a continuing chapter rather than an end. The Bristal's blend of supportive care, engaging activities, and welcoming environments offers a path that honors independence while providing the security that families crave. In Sayville, a hometown with decades of memory for its residents, this blend has created a space where mothers and their families can find not only care, but a sense of home.
27 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Maple Rest in West Sayville, NY is a welcoming assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community is fully furnished and residents can enjoy the convenience of cable or satellite TV, Wi-Fi/high-speed internet, and telephone services.
For dining, Maple Rest provides restaurant-style meals with special dietary restrictions taken into consideration. Residents can also take advantage of the small library and engage in resident-run activities or scheduled daily activities organized by the staff.
In terms of care services, Maple Rest offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also provides medication management to ensure the proper administration of medications. Additionally, they offer mental wellness programs to support the emotional health of residents.
The community boasts beautiful outdoor spaces including a garden for residents to relax and enjoy nature. Housekeeping services are provided to maintain cleanliness and hygiene throughout the community.
Maple Rest is conveniently located near two cafes, four parks, nine pharmacies, five physicians' offices, nine restaurants, and six transportation options. This ensures easy access to leisure activities, healthcare facilities, dining options, and transportation services for residents.
Overall, Maple Rest in West Sayville offers a comfortable and supportive environment where seniors can live their lives to the fullest while receiving personalized care and enjoying various amenities.
Maple Rest is located at 61 Rollstone Avenue, West Sayville, NY 11796 in Suffolk County, New York
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