Baptist Home of Brooklyn Ny in Rhinebeck, NY

Pros

• The PTs, OTs, and Speech staff were excellent.
• The staff are wonderful and everyone has a smile to give.
• Brookmeade truly goes above and beyond the daily duties of care.
• The staff don't just meet needs ? they find ways to make residents and families feel comfortable and their compassion shines bright in everything they do.
• The little things the staff does make all the difference in residents' stay.
• Great facility.
• The nurses, CNAs, recreational therapists, housekeepers, occupational therapists, and physical therapists were all incredibly caring and attentive to residents' needs.
• One of the cleanest, most appealing facilities in the area, with caring, skilled staff.

Cons

• They note that patients have to wait more than an hour for bathroom assistance and sit in soiled clothing.
• They say tissues, extra napkins, and even a pitcher of water for wheelchair/bedridden residents were not provided daily.
• They describe the facility as dirty and in desperate need of an upgrade, with cleanliness lacking and staff overworked.
• They accuse management of prioritizing appearances and profits over resident well-being, being disingenuous about care.
• They recount inadequate care and staffing contributing to serious health issues, including risk of DVT, pulmonary embolism, and pneumonia.
• They report meals arriving late, bedding not changed regularly, and laundry being lost.
• They urge others to avoid the place, citing management/administration as uncaring about staff and residents, with a sense that the facility has declined.
• They describe a specific incident where a patient was left in a chair, not brushed or cleaned, and medications were delayed.

Review

This community is best suited for families seeking high-quality rehabilitative care with genuinely compassionate frontline staff, and for residents who can benefit from a warm, home-like environment paired with clear access to physical, occupational, and speech therapy. It works well for short-term post-acute rehab when fall risk and functional goals are the focal point, and for those who value friendly interactions and a sense that the care team truly cares. Those who prioritize a consistently predictable level of attention, timely assistance, and spotless housekeeping may find the fit less reliable, especially if staffing pressures surface over time.

The standout positives push this facility toward the top tier for rehab-focused care. The therapy teams - PTs, OTs, and SLPs - are repeatedly described as excellent, skilled, and dedicated, delivering meaningful progress and professional guidance. Nursing and care staff are frequently characterized as caring, personable, and responsive, with many families noting the ability of caregivers to put residents at ease and preserve dignity even in challenging moments. The environment includes appealing amenities, such as a resident cafe and multiple care levels (independent, assisted, skilled) that streamline transitions as needs evolve. When the team is functioning at full strength, residents feel seen and supported in practical, everyday ways.

Yet the weight of the downsides cannot be ignored. The loudest recurring concerns center on staffing levels and the frequency of delays in basic needs - time to bathroom assistance, timely hydration, and prompt medication management are cited as recurring pain points. Reports of inconsistent cleanliness, lapses in laundry and bedding routines, and uneven daily meal timing contribute to an impression that the facility can feel strained, especially during busy shifts. Management and supervision quality are also questioned by some families, with suggestions that rounds and proactive outreach to residents and families could be more persistent. Taken together, these factors undermine reliability even when direct care staff consistently shows kindness and competence.

These contrasts matter most for families weighing alternatives. For those prioritizing sustained, reassuring oversight and demonstrable attention to the whole resident - from hygiene to comfort to transparent communication - looking at other options in the Hudson Valley region can be prudent. Several reviews signal that there are facilities in the area offering more consistent staffing, tighter quality controls, and more transparent leadership. If a strong, steady management presence and a consistently clean, well-run environment are non-negotiables, a family should compare current inspection histories, staffing ratios, and care-planning processes elsewhere before committing.

The pros and cons combine to a practical conclusion: the care team and rehabilitative promise here can produce meaningful, tangible benefits for residents in post-acute recovery and those who prize a compassionate, friendly care culture. However, the potential downsides - especially staffing strain, uneven daily operations, and questions about housekeeping and administrative consistency - can blunt those gains over time. The balance tilts toward a fit for families who can actively participate, monitor care closely, and use established channels to prompt issue resolution, while accepting that day-to-day reliability may fluctuate with staffing realities.

To navigate a decision confidently, pursue concrete, in-depth conversations before moving in. Request a meeting with the administrator and the director of nursing, and insist on meeting a current caseworker or social worker who coordinates rehab plans. Review the latest state and local inspection reports, ask for sample care plans, and probe the resident-to-staff ratios on night and weekend shifts. Tour during multiple times of day to observe response times, meal service, and housekeeping routines. If possible, arrange a short-term rehab stay first to gauge consistency in therapy momentum, staff responsiveness, and the overall atmosphere. Ultimately, this community can be a strong choice for rehab-driven care with a warm staff, provided families enter with clear expectations and a plan to stay closely engaged.

Physicians

• Children's Medical Group (0.3 miles)
• Rhinebeck Foot Care (1.2 miles)
• Health Quest Medical Practice - General Surgery, part of Nuvance Health (1.2 miles)
• Rhinebeck Pediatric Associates (1.2 miles)
• Orthopedic Associates (1.2 miles)
• Broadway Family Care Center (4.4 miles)
• Holistic Psychiatry of New York (4.7 miles)

Cafes

• Bread Alone Bakery (0.9 miles)
• Stone Soup Food Company (5.4 miles)
• Monkey Joe Roasting Co. (5.5 miles)
• Starbucks (5.5 miles)
• Village Coffee and Goods (5.6 miles)
• Golden Russet Cafe & Grocery (5.6 miles)
• Panera Bread (5.7 miles)

Restaurants

• Terrapin Restaurant, Bistro & Bar (1 miles)
• Market St (1.1 miles)
• Rhinebeck Bagels & Cafe (1.1 miles)
• Ole Savannah Southern Table & Bar (4.5 miles)
• Savona Trattoria (4.7 miles)
• Ship To Shore (4.7 miles)
• Armadillo Bar & Grill (4.9 miles)

Hospitals

• Bone & Joint Center at Northern Dutchess Hospital (1.2 miles)
• Northern Dutchess Hospital (1.2 miles)
• Benedictine Hospital (5.5 miles)
• Healthalliance Hospital - Mary's Avenue Campsu (5.5 miles)
• Hospital Benedictine (5.8 miles)
• Northeast Center For Special Care (6.5 miles)
• Kingston Hospital (6.8 miles)

Pharmacies

• Top's Markets (1.4 miles)
• CVS Pharmacy (4.8 miles)
• Rite Aid (4.9 miles)
• Walgreens (5.1 miles)
• Walmart Pharmacy (5.7 miles)
• Walgreens (6.5 miles)
• CVS Pharmacy (6.8 miles)

Transportation

• Amtrak Station (3 miles)
• Kingston Trailways Bus Terminal (6.8 miles)

Theaters

• NCG Cinema (5.5 miles)

Parks

• Forsyth Park (7.1 miles)
• Cas Landi Recreation Park (7.3 miles)
• Wilcox Park (8.7 miles)