Baptist Home of Brooklyn Ny

Pros

• The Meadows at Brookmeade provides a very high level of care with wonderful staff.
• Brookmeade truly goes above and beyond the daily duties of care.
• Brookmeade's staff consistently goes beyond meeting needs and shows evident compassion.
• The staff at Brookmeade are wonderful and consistently have smiles.
• The Pavilion at Brookmeade offers a caf? that provides a pleasant change of scenery for families.
• Families can have peace of mind knowing residents receive care and attention at Brookmeade.
• The Meadows at Brookmeade is highly recommended for its amazing staff and facility.
• The nursing team at Brookmeade treats residents with kindness and preserves their dignity.
• The staff, including nurses, CNAs, recreational therapists, housekeepers, OTs, and PTs, are incredibly caring and attentive to residents.
• Brookmeade is a five-star facility with caring staff.

Cons

• Residents reportedly had to wait more than an hour for bathroom assistance and sat in soiled clothing.
• Administration did not conduct daily rounds to check on residents, and promises made during tours were not fulfilled.
• The facility did not provide tissues or extra napkins, and essential supplies were missing.
• Wheelchair and bed-bound residents were not given a pitcher of water daily.
• The facility needed upgrades; cleanliness was lacking, and management appeared disingenuous and focused on appearances over care.
• Despite paying over $15,000 per month, the care was inadequate.
• Staff were overworked, resulting in limited interaction and support for residents.
• There were reports of isolation and lack of bed railings with insufficient staffing, contributing to health problems.
• Some reviews indicated management attitudes toward opinions were negative and the facility's condition had declined.

Review

Meadows at Brookmeade evokes a striking split in how it's experienced by families and residents. On one hand, the rehabilitation and therapy teams - physical therapists, occupational therapists, and speech-language pathologists - are repeatedly described as outstanding. Families consistently praise the skill, dedication, and bedside manner of the therapy staff, noting that they go beyond the basics to encourage progress and celebrate small victories. In addition to the therapists, many reviewers single out the nursing and care staff for their warmth, kindness, and genuine care, saying they noticed a bright, compassionate approach in conversations, daily routines, and the way residents are treated during moments that matter most.

Yet the same set of experiences highlights persistent and serious operational challenges that can undermine those moments of care. A common thread across reviews is the heavy workload and under-resourcing that leave patients waiting for assistance with basic needs. Comments describe situations where patients had to wait an hour or more for help with the bathroom, sometimes sitting in soiled clothing. Several accounts mention a lack of basic supplies - no tissues or extra napkins on hand - and the absence of daily essentials like a pitcher of water for wheelchair- and bed-bound residents. These logistics appear to be a frequent source of frustration for families who are there daily, watching over their loved ones and hoping for timely support.

Administrative and facility issues also surface prominently. Reviewers describe promises made during tours that were not fulfilled after admission, and several suggest that a daily administrative presence on the floor would help address needs more promptly than routine check-ins at arrival or discharge. Cleanliness and maintenance problems are cited by multiple people, with some claiming that while staff members are kind, the facility's overall condition and upkeep fall short. A number of reviewers question the sincerity of some positive testimonials, insinuating that certain favorable reviews may be manufactured or not fully representative of day-to-day reality.

Financial considerations and expectations add another layer to the story. One long-term reviewer paid out of pocket for over a year, reporting that the cost - more than 15,000 dollars a month - was not matched by the level of care and attention they expected. This sentiment ties into broader critiques about how care quality can vary with staffing levels and resources, and it fuels a sense among some families that management prioritizes appearance over substantive improvements in resident well-being. The tension between a facility that offers excellent therapeutic care yet struggles with everyday operational demands is a recurring theme.

Amid the mixed picture, there are deeply meaningful and moving testimonies. Several reviews recount the care provided to residents with advanced Alzheimer's or during end-of-life moments, where staff demonstrated patience, respect for dignity, and comforting presence. One account describes a grandmother whose face brightened at familiar, friendly faces, and whose final days were made as comfortable as possible by nurses and staff who offered compassion and support. In these stories, Brookmeade is perceived as a place of safety and reassurance during some of life's most difficult times.

Still, there are strong cautions interwoven with praise. Other families describe experiences where independence and staffing constraints translated into neglect of fundamental routines - regular showers, timely meals, bedding changes, and laundry services. Some reviewers recount illnesses and accidents that were not promptly addressed, including reports of delayed medications, unmanaged UTIs, or injuries that were not properly treated, with at least one tragic narrative linking prolonged isolation and inadequate repositioning to serious health complications. These accounts underscore a perception that the facility's care can be inconsistent, heavily dependent on who is staffing a given shift and how overwhelmed the team might be on a particular day.

Taken together, the collection of reviews paints a layered portrait of Meadows at Brookmeade: a place where the professional, compassionate core of rehabilitation care shines, but where systemic staffing pressures, administrative gaps, and maintenance shortfalls can significantly impact the daily experience and perceived value of care. For families considering Brookmeade, the message is nuanced. If the priority is access to high-caliber therapy and kind, attentive staff, there is much to commend. If, however, the expectations include consistently prompt assistance, rigorous attention to cleanliness and daily amenities, and transparent, dependable administrative engagement, it would be prudent to conduct thorough on-site assessments, ask pointed questions about staffing levels and coverage, and observe rounds and routines across different times and days before making a decision.

Physicians

• Children's Medical Group (0.3 miles)
• Rhinebeck Foot Care (1.2 miles)
• Health Quest Medical Practice - General Surgery, part of Nuvance Health (1.2 miles)
• Rhinebeck Pediatric Associates (1.2 miles)
• Orthopedic Associates (1.2 miles)
• Broadway Family Care Center (4.4 miles)
• Holistic Psychiatry of New York (4.7 miles)

Cafes

• Bread Alone Bakery (0.9 miles)
• Stone Soup Food Company (5.4 miles)
• Monkey Joe Roasting Co. (5.5 miles)
• Starbucks (5.5 miles)
• Village Coffee and Goods (5.6 miles)
• Golden Russet Cafe & Grocery (5.6 miles)
• Panera Bread (5.7 miles)

Restaurants

• Terrapin Restaurant, Bistro & Bar (1 miles)
• Market St (1.1 miles)
• Rhinebeck Bagels & Cafe (1.1 miles)
• Ole Savannah Southern Table & Bar (4.5 miles)
• Savona Trattoria (4.7 miles)
• Ship To Shore (4.7 miles)
• Armadillo Bar & Grill (4.9 miles)

Hospitals

• Bone & Joint Center at Northern Dutchess Hospital (1.2 miles)
• Northern Dutchess Hospital (1.2 miles)
• Benedictine Hospital (5.5 miles)
• Healthalliance Hospital - Mary's Avenue Campsu (5.5 miles)
• Hospital Benedictine (5.8 miles)
• Northeast Center For Special Care (6.5 miles)
• Kingston Hospital (6.8 miles)

Pharmacies

• Top's Markets (1.4 miles)
• CVS Pharmacy (4.8 miles)
• Rite Aid (4.9 miles)
• Walgreens (5.1 miles)
• Walmart Pharmacy (5.7 miles)
• Walgreens (6.5 miles)
• CVS Pharmacy (6.8 miles)

Transportation

• Amtrak Station (3 miles)
• Kingston Trailways Bus Terminal (6.8 miles)

Theaters

• NCG Cinema (5.5 miles)

Parks

• Forsyth Park (7.1 miles)
• Cas Landi Recreation Park (7.3 miles)
• Wilcox Park (8.7 miles)