The Terraces in Rhinebeck, NY
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54 Brookmeade Drive, Rhinebeck, NY 12572
For more information about senior living options: (844) 490-3973
The facility has a nice, small community feeling. It has a lovely setting and nice apartments for assisted living. The staff is great and was with the resident every step of the way. The staff supported the family as well.
Dollars are valued over residents. There are significant disconnects between administration and caregivers, and the staff is grossly understaffed. Falls are not reported to families, leading to hospital transfers. The resident was not allowed to return and was charged a $9,000 rent. Cleaning issues included a month-long odor of putrefied urine and fecal matter on sheets. Carpets were so dirty that a carpet cleaner had to be rented. There was a revolving door of aides. The food quality was very poor.The Terraces in Rhinebeck, NY is best suited for families seeking a quiet, home?like assisted living experience in a small, intimate community. The setting and apartments convey a pleasant, unfussy atmosphere, and staff members who are on site and reachable can provide genuine warmth and familiarity when needs are straightforward. It appeals to residents who value personal attention in a compact, easy-to-navigate environment and who can tolerate some variability in day-to-day operations in exchange for proximity to a charming, rural village setting. The emphasis here is on a low?key, neighborly vibe where care can feel personally guided rather than institutionally scaled. For caregivers who want a simple, predictable routine and are willing to stay actively involved, The Terraces offers a workable baseline.
Caregivers should also acknowledge who may want to consider alternatives. If safety incidents, timely incident reporting, and transparent, consistent communication are nonnegotiables, this community may fall short. Prospective residents with a high need for steady staffing, rapid responses to care changes, and meticulous housekeeping will want to compare options with stronger staffing ratios and more robust QA processes. Families that require evidence of proactive fall management, strict adherence to policy, and clear, itemized billing will find themselves weighing The Terraces against larger providers or not-for-profit campuses with more formalized governance. In short, when governance and predictability are prioritized over the advantages of a small, personal setting, alternatives merit careful scrutiny.
The strongest redeeming factors lie in the positives that still surface despite the concerns. The Terraces can feel like a comfortable, small community where staff reach feel familiar and accessible, and where residents may enjoy a sense of belonging that can be harder to maintain on a bigger campus. The value of a "neighbors first" environment, and the perceived attentiveness of some caregivers, can translate into meaningful daily interactions and a smoother transition for some residents. The presence of a practical, walkable campus with accessible services contributes to quality of life for many. When those elements align with a family's expectations for daily rhythm and personal contact, they offset the appeal of a larger, more impersonal operation - at least in the eyes of those who prize intimate, hands-on care.
However, the significant drawbacks cannot be dismissed. The most troubling issues revolve around understaffing and a noticeable disconnect between administration and frontline caregivers, which directly threatens safety and reliability. Falls reportedly went unreported to families, and a harsh policy around leaving the community after a hospital transfer can create financial and emotional stress, including a substantial rent charge that lingers despite a disengagement from services. Facility cleanliness and hygiene have been called into question, with reports of odor in apartments, soiled linens, and dirty carpets. A revolving door of aides, inconsistent food quality, and limited activities further undermine daily life and overall satisfaction. Finally, a pattern of unreturned calls and a stubborn deposit dispute signal governance problems that spill into residents' finances. Taken together, these factors significantly dampen the appeal for anyone whose priority is dependable care, transparent communication, and predictable expenses.
To navigate these realities, families should enter conversations with a sharp checklist. Insist on clear, written policies for incident reporting, hospital transfers, and notification timelines; request staff-to-resident ratios by shift; seek recent survey results and any formal corrective actions; and insist on an itemized, upfront understanding of every fee, deposit, and potential charge. Visit during meal times and speak with multiple aides and the administrator to gauge consistency and responsiveness. Ask to see the activity calendar and inquire about the cadence of social and therapeutic offerings. Finally, demand references from current residents or their families and request a recent plan of care that demonstrates proactive oversight rather than reactive problem-solving. This due diligence will reveal whether the promised small-community advantages can be realized without paying a premium in safety or finances.
In the end, The Terraces can be a strong fit for families prioritizing a warm, intimate atmosphere and personal connections, provided that oversight is rigorous and finances are transparent. For those who place safety, reliable staffing, and consistent governance at the top of the list, serious consideration should be given to alternatives with stronger reporting structures, higher staffing ratios, and clearly delineated care and billing practices. The choice hinges on whether the small-community charm and direct caregiver access will outweigh the practical risks identified. A deliberate, questions-forward approach during visits will illuminate whether this setting can become the trusted home that meets both care needs and family expectations, or whether another option better aligns with the required standards of safety, accountability, and value.
29 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Terraces in Rhinebeck, NY is a fully furnished assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. Each apartment is equipped with cable or satellite TV, a dining room, and a kitchenette for convenience. The community also features beautiful outdoor spaces and gardens where residents can enjoy nature.
Housekeeping services are provided to maintain cleanliness and orderliness in each apartment. Move-in coordination is available to assist new residents in settling into their new home seamlessly. Restaurant-style dining allows residents to enjoy delicious meals without the hassle of cooking.
For recreational activities, there is a small library available for leisurely reading as well as Wi-Fi/high-speed internet access for browsing or staying connected with loved ones. Residents can participate in resident-run activities and scheduled daily activities, ensuring an active and engaging lifestyle within the community.
Care services at The Terraces include 24-hour supervision to ensure the safety of all residents. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Special attention is given to those with dietary restrictions, including diabetes diets and special dietary needs.
Medication management is provided by professionals to ensure that residents receive their prescribed medications on time and correctly. A mental wellness program is also available to promote emotional well-being among residents.
Convenience is key at The Terraces, with nearby amenities such as cafes, pharmacies, physicians' offices, restaurants, transportation options, and hospitals easily accessible from the community. Residents can enjoy peace of mind knowing that essential services are within reach when needed.
Overall, The Terraces offers a comfortable living environment with various amenities and care services designed to support the unique needs of each resident while fostering an active and fulfilling lifestyle within the Rhinebeck area.
The Terraces is located at 54 Brookmeade Drive, Rhinebeck, NY 12572 in Dutchess County, New York
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