Nannies for Grannys

Pros

• The agency is refreshingly different from other agencies and takes time to understand families' needs.
• They find incredibly skilled, phenomenally caring aides who assist with daily activities and as disease progresses.
• The aides and the office staff are completely available for anything that comes up.
• Their experience and compassion meet every challenge and keep loved ones comfortable to the end.
• They are professional, caring, and extremely helpful, and highly recommended for anyone needing home care.
• They provide a positive experience from the start, with caring, professional, and always on-time caregivers.
• They deliver great patient care and customer service, with caregivers who truly care about loved ones' well-being.
• Nannys for Grannys provides peace of mind during difficult transitions, with staff who help find the right caregiver.

Cons

• The company is a joke; it is unorganized and unprofessional, with no regard for compliance or patient safety, and it constantly breaks the law.
• A worker stole time, abandoned the client's mother, and then returned to demand full hours, showing a clear need for better employee screening.
• The company dropped an elderly client with no warning, and the aides as well as the office displayed attitudes; the client moved to another agency where staff were professional and the aides were nicer.
• The company claims to communicate well and provide the best service, but the reviewer says this is not the case and calls the company terrible.

Review

When families face the delicate task of arranging in-home care for a loved one with a serious medical condition, they look for a partner who will listen, respond, and provide steady, compassionate support. In the experiences shared about Nannys for Grannys, that kind of partnership often surfaced right from the first phone call. Several families describe a refreshing approach in which the agency took the time to understand their unique needs, asked thoughtful questions, and set expectations in a way that stood apart from other providers they had contacted. That initial impression - careful listening, clear communication, and a plan tailored to the individual - set the tone for what many reviewers felt was a genuinely supportive caregiving relationship.

The core of the praise centers on the aides themselves: highly skilled, caring, and deeply responsive to daily needs as a disease like Parkinson's progresses. Reviewers repeatedly note that the aides were not just technically capable but also profoundly attentive to comfort and dignity. In these accounts, aides helped with all daily activities and adapted as conditions changed, ensuring that their loved ones remained as comfortable as possible through challenging times. The office staff is frequently commended as being fully available to address questions or concerns, underscoring a sense of ongoing partnership rather than a one-off service visit.

Several reviewers highlight individual experiences that reinforce the sense of dependable, ongoing support. One person described the agency as professional, caring, and extremely helpful, with a strong recommendation. Another noted a positive, ongoing relationship with Pat, who helped secure the right caregivers for a stepfather and ensured that the care team remained punctual and reliable. Yet another reviewer emphasized that home healthcare for a father provided essential peace of mind during a difficult family transition, with the employees described as wonderful and the overall experience as stabilizing during a stressful period. The consistency of these observations - the combination of compassionate caregivers and responsive office staff - appears again and again as a feature families value highly.

Other stories deepen the picture: caregivers were able to earn trust not only through competence but through genuine warmth. A caregiver described as amazing and compassionate helped a mom feel comfortable in her own home, with the office staff actively assisting in finding the right fit. In several reviews, families emphasize that the caregivers' demeanor - friendly, patient, and attentive - made a meaningful difference in day-to-day life. The sentiment extends beyond the caregiver to the broader team, with families expressing gratitude for how the agency's personnel supported not just the patient, but their entire household as they navigated the care journey.

There are voices that reflect a different side of the spectrum, too - a handful of reviewers who encountered more troubling experiences and raised questions about reliability, safety, and professionalism. One reviewer labeled the company as a joke, describing it as unorganized and unprofessional, with concerns about compliance and patient safety and even alleging ongoing legal issues. Another account described a serious breach: a worker allegedly stole time, abandoned a mom, and then returned to demand full hours, a pattern that understandably leaves families wary and seeking stronger screening. Other critiques include claims of poor communication, attitudes among aides and office staff, and advice that if the agency cannot meet a client's needs, it should not take the case.

Beyond these, there are testimonials about abrupt service changes and perceived misalignment between expectations and reality. A reviewer claimed the company dropped an elderly client with no warning, and characterized some aides and office staff as having negative attitudes, prompting the client to transition to another agency with more professional staff. These notes emphasize the importance of not only finding caregivers who are kind and capable but also ensuring consistent, respectful interactions and reliable, transparent operations. They serve as a reminder that in-home care is a relationship as much as a service, and that trust is built on dependable behavior across people, processes, and communication.

Amid the breadth of experiences, one reviewer framed the decision process that many families face when considering care for someone with complex needs. They described being in the early stages of evaluating options for a blind aunt, with questions about whether she could return home with the right people in place, as well as practical concerns about cost, staffing a nursing aide, and the feasibility of a live-in arrangement. They noted exposure to mixed reviews from different sources and expressed a cautious curiosity about how the agency might fit their specific circumstances, including considerations unique to sensory impairment and lifestyle factors. This perspective highlights that while positive anecdotes can be compelling, every situation carries its own set of constraints and requirements, including financial ones.

Across the full set of reviews, a nuanced picture emerges. Many families express deep appreciation for the care, responsiveness, and personal warmth that pervaded the caregiving experience, underscoring how essential it is to feel confident in both the caregivers and the office team. They speak of quick responsiveness to changing needs, consistent communication, and a sense of partnership that helps families navigate the emotional and practical complexities of care. Yet the negative notes - about organization, safety concerns, and some adverse incidents - underscore that in-home care is not without risks or challenges, and that diligent screening, rigorous supervision, and transparent practices matter just as much as kindness and skill.

In the end, the recurring thread among the positive stories is a recognition of the difference that compassionate, well-coordinated care can make for a patient and their family. The reviews portray a spectrum: experiences of remarkable care and reassurance, punctuated by warnings that diligent diligence, ongoing oversight, and careful selection are essential. For families evaluating options in home health care, these perspectives collectively offer a candid view of what to seek - an agency that listens deeply, mobilizes capable and caring caregivers, maintains open lines of communication, and provides steady support through both ordinary days and the hardest moments.

Located in Patchogue, New York, this area offers a variety of amenities and services that cater to senior living. With a selection of restaurants such as Drift 82 and Dublin Deck offering delicious dining options within walking distance, residents can enjoy meals out without traveling far. Nearby parks like Shorefront Park and Sayville Park provide tranquil settings for leisurely walks and outdoor activities. Transportation options, including the Patchogue LIRR Station and Long Island MacArthur Airport, offer convenience for travel needs. Additionally, pharmacies like CVS and Walgreens, as well as medical facilities such as South Shore Neurologic Associates and Stony Brook Advanced Pediatric Care, ensure easy access to healthcare services. For entertainment, theaters like Island 16 Cinema de Lux are just a short drive away. Overall, this area provides a well-rounded environment suitable for seniors looking for a comfortable and convenient lifestyle.

Restaurants

• Drift 82 (0.2 miles)
• Dublin Deck (0.3 miles)
• Lombardi's on the Bay (0.5 miles)
• Blue Point Brewing Co. (0.7 miles)
• Dirty Taco + Tequila (1.2 miles)
• George's Luncheonette (1.7 miles)
• Taco Bell (1.8 miles)

Parks

• Shorefront Park (0.6 miles)
• Sayville Park (3.4 miles)
• Bayard Cutting Arboretum (7.5 miles)
• Heckscher State Park (8.5 miles)

Transportation

• Patchogue Lirr Station (0.9 miles)
• Sayville LIRR (3.5 miles)
• Bellport Railroad Station (4.4 miles)
• TSA Security Check Point (4.9 miles)
• Long Island MacArthur Airport (ISP) (4.9 miles)
• Baggage Claim (4.9 miles)
• Mid Island Air Service (5.3 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.3 miles)
• Brookhaven Pharmacy (1.5 miles)
• Walgreens (2 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.3 miles)

Physicians

• Medihealth Realty (1.3 miles)
• South Shore Neurologic Associates (1.5 miles)
• Stony Brook Advanced Pediatric Care (2.3 miles)
• Robyn LaBarca (2.3 miles)
• SightMD (2.8 miles)
• Advanced Orthopedics (3.3 miles)
• First Choice Medical (5.6 miles)

Cafes

• Starbucks (2.1 miles)
• Bellport General (4.3 miles)
• Starbucks (5 miles)
• Starbucks (5.2 miles)
• Starbucks (8.5 miles)
• Nesconset Bagel Cafe (8.8 miles)

Hospitals

• Long Island Community Hospital (3.2 miles)

Theaters

• Island 16 Cinema de Lux (5.1 miles)
• Regal Ronkonkoma (6.8 miles)