Garden View Manor Home-Adults | Photos and Reviews

Name: Garden View Manor Home-Adults
Address: 15 Follett St, Otego, NY, 13825
Telephone: (607) 988-7751
Rating: 2.7

Garden View Manor Home-Adults in Otego, NY

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15 Follett St, Otego, NY 13825

To contact a resident: (607) 988-7751

For more information about senior living options: (866) 208-4318

2.7 from 36 reviews

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1 stars

Overall Review of Garden View Manor Home-Adults

common 5 reviews mention this

Staff care is a bright spot

Residents and families describe staff as kind, caring, and professional during difficult stays.

Several reviewers say staff were kind and caring to residents and also supportive to family members. One family member describes a positive experience after their husband received antibiotics and medication with regular updates. Others highlight warm, friendly interactions and say the home made them feel like family. A longer review also points to residents progressing under management and daily routines that were described as safe and restful.

caveat 5 reviews mention this

Understaffing concerns come up often

Many reviewers express concerns about staffing levels and delays in getting help.

A recurring criticism is that staffing is too thin, leading to missed or delayed care. Multiple reviews mention situations like slow responses, residents not being cleaned, and care needs going unattended for long stretches. One reviewer also cites an extremely low staff-to-resident ratio and describes how staffing changed when outside visitors arrived. Others add that the staff appeared overworked, even when they felt some employees were trying their best.

caveat 5 reviews mention this

Food quality is mixed and tense

Food quality and meal handling are a major point of disagreement across reviews.

Some reviewers are pleased with meals, including one who simply praises the food. At the same time, other residents and families report serious problems, describing meals as cold, uncooked, or not suitable to dietary needs. Several reviews also mention meal delivery issues, like not getting what was promised or having to pay for food separately. Another reviewer describes being ignored around meal checks and toileting needs, connecting it to inadequate follow-through.

caveat 4 reviews mention this

Communication issues drive complaints

Reviews repeatedly mention poor communication and lack of responsiveness during care.

Several reviewers describe communication problems, including staff being unresponsive or unclear about updates. One account says a critical change wasn’t explained and escalated into a tense interaction with the director of nursing. Other reviews mention lack of coordination among staff and families feeling they were not told where a loved one was taken after a serious incident. At least one reviewer also states communication did not happen and that residents’ concerns were not followed through as expected.

How we summarize

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Features

Types of Care

Board and Care Home

Nearby Places of Interest

This part of Otego, New York offers a range of amenities and services that could be attractive to seniors looking for a comfortable and convenient place to live. There are several dining options nearby, including Rubera's Restaurant for Italian cuisine and Sprinkles 'n Cream for sweet treats. In terms of healthcare, there are multiple physician offices in the area such as New York Skin and Vein Center and Bassett Healthcare Network�Oneonta Specialty Services, ensuring easy access to medical care. Pharmacies like Rite Aid and Walgreens are also within a short distance for prescription needs. For transportation, Alamo car rental is available nearby. Places of worship such as Oneonta Church and Temple Beth El cater to spiritual needs. Additionally, parks like Fortin Park offer opportunities for outdoor recreation and relaxation. Overall, this area provides a diverse range of services that could support a comfortable and fulfilling senior living experience.

Restaurants

Rubera's Restaurant (0.2 miles)
Sprinkles 'n Cream (1.1 miles)
Pizza Land (5.6 miles)
Dante's (5.8 miles)
All Star Tavern (5.8 miles)
McDonald's (5.9 miles)
Sloan's New York Grill (6 miles)

Physicians

New York Skin and Vein Center (5.4 miles)
Emerson Testing (5.5 miles)
Bassett Healthcare Network–Oneonta Specialty Services (5.7 miles)
UHS Pediatrics (5.8 miles)
Bassett Health Center Oneonta Internal Medicine and Pediatrics (6.9 miles)
Oneonta Optical (7 miles)
Planned Parenthood (7 miles)

Pharmacies

Rite Aid (5.9 miles)
Walgreens (6.7 miles)
Rite Aid (6.8 miles)
Pharmassist (14.3 miles)
Service Pharmacy (17.8 miles)

Transportation

Alamo (6.1 miles)
U-Haul Neighborhood Dealer (14.5 miles)

Places of Worship

Oneonta Church (6.4 miles)
Temple Beth El (6.8 miles)
Community Gospel Church (6.8 miles)
Christian Science Reading Room & Church (6.9 miles)
Unitarian Church (7.1 miles)
Big House (7.3 miles)
Holy Cross Rectory (11.2 miles)

Cafes

Table Rocks (6.9 miles)
Yellow Deli (6.9 miles)
Peet's Coffee and Tea (6.9 miles)
Capresso Coffee Bar (7 miles)
Argo Tea (7.6 miles)

Hospitals

A.O. Fox Hospital (7.6 miles)
Lincare (7.7 miles)

Parks

Fortin Park (9.1 miles)
Gilbert Lake State Park (12.6 miles)
General Clinton Park (15.4 miles)
South Broad Street Park (19.9 miles)
Peacock Park Manor (20 miles)

Frequently Asked Questions

Where is Garden View Manor Home-Adults?

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