Westwood Commons, a DePaul Senior Living Comm in North Chili, NY

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  • Interior

    A cozy living room with a rocking chair and a TV, featuring large windows and wooden flooring.
  • Decor

    A cozy living room with a floral sofa, armchair, mirror, and warm lighting.
  • Living Room

    A cozy living room with a fireplace, bookshelves, and comfortable seating.
  • Building

    A sunny view of a white building with landscaped greenery and a parking area.
  • Windows

    A cozy waiting area with sofas, a potted plant, and wall art beside a large window.
  • Dining

    An empty dining room with neatly arranged tables and chairs.
  • Lighting

    A bright and welcoming hallway with seating areas and decorative elements.
  • Seating

    Cozy dining area with tables and chairs, adorned with wall decor.

Westwood Commons, a DePaul Senior Living Comm in North Chili, NY

50 Union Square Blvd, North Chili, NY 14514

For more information about senior living options: (844) 490-3973

4.6 from 64 reviews
5 stars
52
4 stars
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3 stars
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Assisted Living

Westwood Commons, a DePaul Senior Living Comm Costs & Pricing

Westwood Commons, a DePaul Senior Living Community, offers competitive monthly costs for its residents, with both studio and semi-private rooms priced at $3,150. This rate is notably lower than the average costs in Monroe County, which stand at approximately $3,414 for similar accommodations. When compared to the broader New York State averages - where prices soar to about $4,532 for studios and $4,389 for semi-private rooms - Westwood Commons presents a favorable option for seniors seeking quality care in a supportive environment without straining their budgets. This makes it an appealing choice for families looking for affordable yet comprehensive senior living solutions.

Floor plansWestwood Commons, a DePaul Senior Living CommMonroe CountyNew York
Studio$3,150$3,416$4,532
Semi-Private$3,150$3,412$4,389

Overall Review of Westwood Commons, a DePaul Senior Living Comm

Pros

  • pro The staff at Westwood Commons are caring, helpful, and consistently informative.
  • pro The facility is clean, bright, and welcoming with well-kept grounds.
  • pro Residents enjoy nutritious meals and a wide range of daily activities.
  • pro Families feel at ease knowing their loved ones are safe, well cared for, and supported.
  • pro The transition to Westwood Commons is described as seamless and well-guided.
  • pro Staff remember residents by name and engage with warmth and personal connection.
  • pro Westwood Commons feels like a home-like, compassionate community where residents are treated with dignity and respect.
  • pro The center offers flexible care options, including memory care and post-surgical respite, adapting to changing needs.
  • pro Families appreciate regular updates, photos, and open communication about residents' well-being.
  • pro Overall, Westwood Commons is viewed as a safe, professional, and loving place to live.

Cons

  • pro They state the staff moved their husband to a room near an exit after a concern about his roommate, endangering him due to dementia.
  • pro They allege he repeatedly went outside, triggered alarms, and required daily assistance with cleanups because he was left unsupervised.
  • pro They claim his room and bathroom were repeatedly soiled with urine and feces, and even the chair used for incontinence was encrusted with feces.
  • pro They assert the director tried to obtain a prescription for Seroquel (an antipsychotic) for him behind their backs to "keep him still."
  • pro They report belongings disappearing, laundry damaged with bleach, and a 30-day eviction notice issued not for nonpayment but to get him out.
  • pro They say the care plan for their husband was not followed and they felt harassed and pressured regarding moving to a higher level of care.

Review

Westwood Commons is best suited for seniors who want a warm, engaged community where staff treat residents like family, and where daily programs, social opportunities, and reliable med management create a reassuring, home-like atmosphere. It serves well for families seeking visibility into care and regular updates, with a bright, clean environment that feels welcoming from the moment of entry. Those who prize a strong sense of community, proactive activity planning, and accessible dining experiences will find this setting especially compelling. At the same time, families needing relentless medical oversight, highly regulated transitions, or a leadership team with flawless, uninterrupted continuity may want to explore alternatives.

The strongest case for Westwood rests on its demonstrated capacity to keep residents engaged and cared for through close staff relationships, consistent communication, and dependable daily routines. Reviews consistently praise the staff for warmth, attentiveness, and familiarity - residents are often greeted by name, and families learn to rely on regular updates about doctor visits, medication administration, and meal service. The activities program is robust, with transportation for outings, in-house programs, and opportunities for social connection that many families view as essential to emotional well-being. The dining experience often earns praise, described as nutritious, varied, and restaurant-like in quality, which supports overall satisfaction and daily morale.

Nevertheless, several reviews raise significant concerns that cannot be ignored in a decision-making process. A particularly troubling account describes a resident with dementia experiencing care-plan gaps, including safety risks related to wandering and a troubling behind-the-scenes approach to medication decisions. Allegations include a director's inappropriate actions that bypassed family input, as well as incidents of missing belongings and damaged clothing, all of which undermine trust. Additional critiques touch on administrative turnover and questions about consistent on-site nursing coverage. Taken together, these issues establish a potential fault line between excellent daily care and the risk of misalignment between families, residents, and leadership.

Despite these red flags, the core advantages often compensate for the downsides when families are prepared to demand accountability and insist on rigorous, documented care processes. The positive experiences emphasize genuine warmth, proactive medication management, reliable housekeeping, and a culture that prioritizes safety and personal dignity. For post-surgical or respite needs, the facility has proven able to mobilize quickly, coordinate with hospitals, and tailor care plans to evolving conditions. When care teams are aligned and transparent, Westwood delivers a compelling blend of safety, community, and personal attention that many families value highly.

Those weighing options should explicitly consider alternatives if the resident requires sustained, high-intensity medical oversight, or if the risk of policy disputes and fee disputes is unacceptable. Prospective residents with complex medical conditions, frequent urgent needs, or dementia care that may escalate beyond assisted living should compare facilities with stable, long-tenured medical leadership and clearly defined, accessible care plans. If wandering safety cannot be consistently controlled, or if memory-care services must be seamlessly integrated with ongoing assisted living, exploring a dedicated memory-care setting may prevent missteps and provide tighter supervision.

Before committing, institute a rigorous due-diligence process. Request up-to-date care plans, staffing schedules, and medication protocols; confirm the presence and hours of a nurse on site; and insist on transparent policies for roommate changes, safety measures, and incident reporting. Obtain a detailed, written breakdown of all fees, including any charges related to transition or discharge, and verify the facility's process for handling lost or damaged personal items. Tour during peak activity times, speak with multiple residents and families about consistency of care, and, if possible, arrange a trial stay. With disciplined oversight, Westwood Commons can be an excellent, life-affirming home for the right resident, delivering warmth, engagement, and dependable caregiving when alignment with leadership and care plans is solid.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Greater Rochester International (7 miles away) Greater Rochester International (7 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Bible study group Bible study groupBible study groups provide seniors with a sense of community, spiritual growth, and support during their later years. It helps them stay connected to their faith, find comfort in difficult times, and build meaningful relationships with others.
  • Cards / pinochle club Cards / pinochle club"Cards / pinochle club" provide social interaction, mental stimulation, and a sense of community for seniors, promoting overall well-being and reducing feelings of loneliness and isolation.
  • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
  • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Protestant services Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
  • Stretching classes Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
  • Wii bowling Wii bowlingWii bowling is important for seniors as it provides a fun and engaging way to stay active, socialize, and improve hand-eye coordination. It can help prevent isolation, boost mental well-being, and promote physical fitness in a safe and accessible manner.

Description

Westwood Commons is a vibrant senior living community located in North Chili, NY. Our community is designed to provide a comfortable and enjoyable lifestyle for seniors who require assistance with daily activities. With a range of amenities and care services, we strive to meet the unique needs of each resident.

Our residents can enjoy a variety of on-site activities, including Bible study groups, card clubs, cooking classes, and stretching classes. We also offer regular day trips and outings to nearby attractions. For those who prefer spiritual activities, devotional services are available both on-site and off-site.

The comfort and convenience of our residents are important to us. Our ground floor units are wheelchair accessible and feature kitchenettes for added convenience. Indoor common areas provide space for socializing or relaxation. Additionally, our community offers respite or short term stays for individuals who need temporary care.

When it comes to care services, we ensure high acuity care for those requiring specialized assistance. Our dedicated staff provides professional medication management and incontinence care as needed.

Mealtimes are a highlight at Westwood Commons. Our dining options cater to individual dietary needs with low/no sodium and no sugar meals provided. Residents can enjoy delicious and nutritious meals without compromising their health.

In the surrounding area, there are several cafes, parks, pharmacies, restaurants, and transportation options available within close proximity to our community. At Westwood Commons, we prioritize the well-being and happiness of our residents by providing a welcoming environment that promotes independence while offering necessary support services.

Nearby Places of Interest

North Chili, New York, offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient place to live. With multiple restaurants, cafes, pharmacies, parks, transportation options, medical facilities, places of worship, and hospitals within close proximity, residents have easy access to essential resources. The area boasts popular dining options such as North Chili Family Restaurant and Tim Hortons, as well as medical providers like Rochester Gynecologic Associates and University of Rochester Orthopedics and Rehabilitation. Parks like Black Creek Park provide opportunities for outdoor recreation and relaxation. Additionally, access to transportation options like Enterprise Rent-A-Car and the Greater Rochester International Airport ensures easy travel for seniors residing in North Chili. Overall, this part of North Chili offers a well-rounded community with convenient access to essential services for senior living.

Restaurants

  • North Chili Family Restaurant (0.4 miles)
  • Stone's Countryside Tavern (2.3 miles)
  • McDonald's (2.9 miles)
  • Rohrbach Brewing Co. (2.9 miles)
  • Bill Gray's (3 miles)
  • Wendy's (3.1 miles)
  • The Johnson House (3.9 miles)

Cafes

  • Tim Hortons (0.5 miles)
  • Jitters Cafe (0.5 miles)
  • Leaf & Bean Coffee Co. (2.9 miles)
  • Tim Hortons (5.9 miles)
  • Starbucks (6.2 miles)
  • Midnight Oil (6.9 miles)
  • Artisan Coffee House (7.1 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Wegmans (3.4 miles)
  • Spencerport Family Apothecary (4.8 miles)
  • CVS Pharmacy (5.1 miles)
  • Walgreens (6.5 miles)
  • CVS Pharmacy (6.6 miles)
  • Walgreens (6.7 miles)

Parks

  • Black Creek Park (2.3 miles)
  • Churchville Park (3.9 miles)
  • Johnson Park (6.9 miles)
  • Oatka Creek Park (7.3 miles)
  • Genesee Valley Park (8.7 miles)

Transportation

  • CSX Tracks (3.9 miles)
  • Greater Rochester International Airport (ROC) (7.5 miles)
  • Enterprise Rent-A-Car (8.8 miles)

Physicians

  • Spencerport Optical (5.4 miles)
  • Rochester Gynecologic Associates (6 miles)
  • Orthopaedics - Chili (6.1 miles)
  • University of Rochester Orthopedics and Rehabilitation (7.1 miles)
  • Canalside Family Medicine (7.1 miles)
  • Westside Allergy Care (7.5 miles)
  • WorkReady - Unity Hospital (7.5 miles)

Places of Worship

  • St John the Evangelist Religious Shop (5.6 miles)
  • Calm in the Chaos Interfaith Center (6.7 miles)
  • St Lawrence Church (8.7 miles)
  • Greece Baptist Church (9 miles)

Hospitals

  • Unity Perinatal Medicine (7.6 miles)
  • Brockport ASAP Urgent Care Add to Favorites (9 miles)
  • University Of Rochester Medical Center Surg/Path Lab (9.3 miles)
  • Neuro ICU 8-1200 (9.4 miles)
  • SMH Nicu (9.4 miles)
  • Strong Memorial Hospital - Cardiology (9.4 miles)
  • James P Wilmot Cancer Center (9.5 miles)

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