4290 Middle Settlement Road, New Hartford, NY 13413
For more information about senior living options: (866) 208-4318
3.2 from 42 reviews
5 stars
18
4 stars
5
3 stars
1
2 stars
4
1 stars
14
Presbyterian Residential Community Costs & Pricing
At Presbyterian Residential Community, the monthly costs for accommodations are reflective of the premium services and amenities offered to residents. For a semi-private room, residents can expect to pay $6,210, which is significantly higher than both the Oneida County average of $4,637 and the New York state average of $4,389. Those opting for a studio will incur a monthly fee of $6,810, again surpassing local trends with Oneida County's average at $4,152 and the state average at $4,532. These figures underscore Presbyterian Residential Community's commitment to delivering exceptional care and enriched living experiences that distinguish it from more traditional options in the surrounding area.
Floor plans
Presbyterian Residential Community
Oneida County
New York
Semi-Private
$6,210
$4,637
$4,389
Studio
$6,810
$4,152
$4,532
Overall Review of Presbyterian Residential Community
common16 reviews mention this
Staff support is a mixed bag
Residents and families frequently describe staff members as helpful and caring, but communication and attention can fall short.
Many reviewers say staff are kind, compassionate, and responsive in day-to-day care, including getting residents into rehab and assisting with questions. Several also praise how safe and well cared for they felt, and describe staff working hard to keep residents comfortable.
At the same time, multiple reviews report problems with follow-through—such as long waits for help, insufficient assistance with bathing or bathroom needs, and minimal communication during rehab and discharge. Some reviewers also describe negative interactions with staff or administration when concerns were raised.
caveat11 reviews mention this
Nursing response and follow-through
Several residents’ families report delayed help and gaps in day-to-day assistance.
Some reviewers describe situations where urgent help was not provided quickly, including waiting hours for a nurse call button and not getting timely assistance with toileting. Others report that basic care needs were missed, such as not being showered for extended periods and insufficient grooming.
There are also complaints about medical coordination, including slow response to changing conditions and concerns about medication transitions and whether documentation was handled clearly. Taken together, residents’ experiences vary widely depending on the unit and timing.
common8 reviews mention this
Cleanliness stands out—both ways
Some residents describe the community as very clean, while others report noticeable odor or hygiene issues.
Positive comments highlight a clean, well-kept facility and rooms, with residents appearing well cared for and comfortable. One reviewer also praises a modern, clean look and general cleanliness during rehab.
Other reviews take the opposite view, describing dirty conditions, odors, and hygiene problems like not being bathed and nail or skin issues. There are also reports of unsanitary items in rooms and laundry concerns, which suggests cleanliness can be inconsistent across experiences.
common3 reviews mention this
Meals are praised, with menu complaints
Residents describe the food as good, alongside complaints about menu variety and special-diet meals.
Several families say meals taste good and that dining is a strength, including one review noting good meals and another saying the food was good during rehab. Another reviewer also mentions visitors being able to eat with the family by asking at the front desk.
At the same time, there are complaints that menus repeat on a set schedule and that more variety and more tailored cooking for special diets are needed.
caveat9 reviews mention this
Pricing feels expensive and complex
Families repeatedly flag costs as high and sometimes unclear.
Multiple reviews characterize the community as expensive and suggest families should pay close attention to what is included and what may cost extra. Some mention confusion around what is paid for, fees showing up as an afterthought, and the need to have an attorney review paperwork.
There are also claims about financial stress tied to care and discharge, including reports of out-of-pocket expenses, repayment disagreements, and issues related to billing and releases of resident funds. Even among happier reviewers, one notes the community is quite expensive but describes care as top notch.
common5 reviews mention this
Activities and outings keep life active
Reviews describe a steady flow of activities and community life that helps residents stay engaged.
Many reviewers appreciate the number and variety of activities, including day trips and scheduled programs, and they say residents had plenty to do. Some also mention resident-run involvement and a social calendar that supports community connection.
A couple of reviews focus on the day-to-day feel of the setting—such as not feeling locked up and having freedom to go out when desired—which appears to align with the community’s emphasis on planned activities and outings.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
96 resident community capacity
Types of Care
Assisted Living
Memory Care
Respite Care
Skilled Nursing Facility
Amenities
Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Ground floor units
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Dining
Diabetes diet
Gluten-free
Guest meals
Kosher
Low / no sodium
Meals provided
No Sugar
Restaurant style dining
Special dietary restrictions
Vegan
Vegetarian
Activities
Art classes
Community-sponsored activities
Concierge services
Day trips and outings
Devotional activities offsite
Devotional activities on-site
Fitness programs
Forever fit
Happy hour
Live dance or theater performances
Live musical performances
Live well programs
Other religious services
Planned day trips
Resident-run activities
Scheduled daily activities
Stretching classes
Visiting chaplain or priest
Nearby Places of Interest
This part of New Hartford, New York offers a convenient and vibrant community for senior living. With a variety of healthcare options nearby, including physicians, pharmacies, and hospitals, residents have easy access to medical services. There are also several dining options ranging from fast food to sit-down restaurants, as well as cafes for a cozy cup of coffee. For entertainment, there is a movie theater within a short distance. Additionally, places of worship provide spiritual support for those who desire it. Overall, this area presents a well-rounded environment with essential amenities for comfortable senior living.
Physicians
Adirondack Community Physicians (0.1 miles)
Mohawk Valley Retina (0.4 miles)
Arthiritis Specialists (0.6 miles)
Surgical Associates of Utica (0.6 miles)
Helen M. Sarandrea P.T. (0.8 miles)
OMNI Pain & Precision Medicine (1.4 miles)
Lester Lisa M DDS - Lester Lisa M PC DDS (1.8 miles)
Pharmacies
Omnicare of Ny (0.9 miles)
CVS Speciality (1.5 miles)
Hannaford Pharmacy (1.7 miles)
Walgreens (2.6 miles)
Rite Aid (2.6 miles)
Health Mart Pharmacy (2.7 miles)
Randall's Pharmacy (2.7 miles)
Restaurants
Subway (1.2 miles)
Dippin Donuts (1.2 miles)
Wendy's (1.3 miles)
McDonald's (1.3 miles)
Carmella's Cafe (1.3 miles)
The Red Samurai Hibachi Steakhouse & Asian Bistro (1.4 miles)
Red Lobster (1.6 miles)
Theaters
Marquee Cinemas - Orchard 14 (2 miles)
Cafes
Starbucks (2.3 miles)
Raspberries Cafe (2.4 miles)
Panera Bread (2.5 miles)
Utica Coffee Of Clinton (2.5 miles)
Daylight Donuts (2.7 miles)
Debbie's Cafe (3.7 miles)
Bagel Grove (4.4 miles)
Places of Worship
St John The Evangelist (2.9 miles)
Our Lady Of Lourdes Ch (3.7 miles)
Hospitals
Faxton St Luke's Healthcare: St Luke's Campus (3.7 miles)
St Lukes-Memorial Hospital Center - Faxton-St Lukes Healthcare (3.8 miles)
At Presbyterian Residential Community, the monthly costs for accommodations are reflective of the premium services and amenities offered to residents. For a semi-private room, residents can expect to pay $6,210, which is significantly higher than both the Oneida County average of $4,637 and the New York state average of $4,389. Those opting for a studio will incur a monthly fee of $6,810, again surpassing local trends with Oneida County's average at $4,152 and the state average at $4,532. These figures underscore Presbyterian Residential Community's commitment to delivering exceptional care and enriched living experiences that distinguish it from more traditional options in the surrounding area.
The comprehensive features offered by Presbyterian Residential Community significantly enhance the quality of care for residents with dementia or Alzheimer's disease. Continuous 24-hour supervision ensures that residents are safe and supported at all times, addressing any immediate needs or emergencies promptly. Assistance with activities of daily living, including bathing, dressing, and transfers, enables residents to maintain dignity while receiving the help necessary to navigate their daily routines. Incontinence care provides a sensitive approach to personal hygiene challenges that may arise, fostering comfort and confidence. Meal preparation and service cater to specific dietary requirements, promoting nutrition essential for overall health. Medication management minimizes the risk of errors, ensuring that residents receive their prescribed treatments consistently. The mental wellness program specifically targets cognitive decline through engaging activities tailored for those with mild cognitive impairment. Finally, specialized memory care programming combines therapeutic interventions designed to stimulate cognitive function while providing a supportive environment conducive to social interaction and emotional well-being. Collectively, these features create a holistic support system aimed at enhancing the lives of residents facing the challenges associated with memory impairments.
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On-campus, multi-level care with on-site amenities and private rooms.
Presbyterian Homes & Svc
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Comprehensive care options (assisted living and skilled nursing) with on-site activities and meals.
Preswick Glen
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$2,750 to $3,200 / month
Competitive pricing for the area with a rich slate of on-site amenities and social activities.
Lutheran Home Cottages
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Intimate 14-unit setting with comprehensive assisted living services, dining, and daily activities.
Lutheran Home Of Central New York
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Charles T Sitrin Health Care Center
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Effective rehab therapies and caring nursing staff.
Pounder Hall
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Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
The article outlines effective communication strategies for interacting with loved ones with dementia, highlighting the need for empathy, patience, and understanding while emphasizing supportive approaches like using simple language, minimizing distractions, and focusing on feelings over facts to maintain dignity and foster connection. It also suggests seeking professional guidance when needed as communication challenges evolve.
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96 resident community capacity
Assisted Living
Memory Care
Respite Care
Skilled Nursing Facility
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Ground floor units
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Art classes
Concierge services
Day trips and outings
Happy hour
Live dance or theater performances
Live musical performances
Visiting chaplain or priest
Extensive on-site amenities and 24/7 care.
When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community
Understanding the Distinctions: Assisted Living and Memory Care Explained
How to Communicate with a Loved One Living with Dementia: 10 Supportive Strategies