Lutheran Home Cottages

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  • Interior

    A stylish modern kitchen featuring sleek appliances and a clean countertop.

  • Outdoors

    A modern building with a well-maintained parking lot under a clear blue sky.

  • Decor

    A serene and well-lit hallway in a healthcare facility, adorned with framed artwork.

  • Living Room

    A cozy living room setup featuring a comfortable chair, a television on the wall, and a small table with decorative items.

  • Architecture

    A charming residential house with a front porch, basking in bright sunlight.

  • Bedroom

    A neatly arranged bedroom featuring essential furniture, including a TV and wardrobe.

  • Windows

    A cozy bedroom featuring a television, dresser, and comfortable furniture.

  • Television

    A cozy living room setup featuring a television, comfortable seating, and soft lighting.

  • Exterior

    A welcoming front porch with a red door and a welcome sign.

  • Wall Art

    A cozy living room setup featuring a comfortable sofa with decorative pillows and a stylish coffee table.

Lutheran Home Cottages

114 Utica Road, Clinton, NY 13323

For more information about senior living options: (844) 490-3973

3.2 from 21 reviews
5 stars
9
4 stars
2
3 stars
2
2 stars
1
1 stars
7

Assisted Living

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Lutheran Home Cottages

    Pros

    • pro The staff are very kind.
    • pro The Lutheran Adult Home has a great team that goes above and beyond for residents.
    • pro There are fantastic staff members who genuinely care.
    • pro The Gordon unit staff were very nice to the sister during rehabilitation.
    • pro Rehab was good for the patient.
    • pro The facility lets families be present for healing.
    • pro The small home on the property is quaint.
    • pro Moving to a single room with a private bathroom improved things for the patient.
    • pro Care is prompt when call lights are used.

    Review

    The collection of experiences at the Lutheran Home and related facilities paints a picture of a place with some genuine warmth and some very concerning gaps. Across the reviews, the staff are frequently described as kind and caring, and there are moments when residents receive attentive, compassionate treatment. At the same time, the overall picture is colored by aging infrastructure, inconsistent day-to-day care, and a pattern of delays and miscommunications that left several families frustrated and worried about safety. The tone swings between appreciation for individual caregivers and alarm about systemic shortcomings.

    A recurring theme is that the facility's aging environment clashes with the needs of frail, recovering residents. Several reviewers note that the building itself feels old and that certain safety features are missing - no bed rails or bed pad alarms for fall risk patients being a prominent concern. The absence of such basics is juxtaposed with reports of high beds being left up and a lack of consistent fall prevention measures. In the same vein, several reviews mention temperature control issues, with residents sometimes being kept in rooms that feel too warm, and not always in a way that seems safe or comfortable for elderly or recovering adults.

    Care in practice appears to be highly variable. Some families report prompt responses to call bells and a high level of responsiveness once a staff member becomes aware of a need. For example, one resident notes that after a conversation with a nurse on duty, improvements followed, including moving the father to a single room with his own bathroom, which led to a noticeable improvement in experience. Conversely, other accounts describe prolonged delays - "wait hours before changing patients out of urine and recessed clothing," or "never check on patients" and "take 45 minutes to answer nurse alarms." These contrasts suggest that staffing levels, workflow, and day-to-day morale may shift markedly from shift to shift, department to department, or even hour to hour.

    The ratio of aides to patients is a striking point of frustration in several reviews. A review highlighting "2 aides for 40 patients" underscores the strain of staffing on basic care tasks and timely assistance. When staffing is stretched this thin, it's not surprising that some families report long wait times, missed opportunities to assist with bathroom needs, and inconsistent bedside care. The charges of inconsistency - "There is no consistency with care levels day to day. Sometimes we walk in and the staff are happy, patients are being cared for and other days the place smells and workers are slowly wandering around" - capture the emotional toll on families who are trying to place trust in caregivers.

    There are explicit, distressing anecdotes about the rehab experience in particular. The Gordon unit is singled out by multiple reviews for severe shortcomings: long waits to change patients' clothing after incidents of incontinence, unreliable monitoring of patients, and a sense that the nursing staff is overwhelmed or disengaged at times. One description states it as a "terrible place," with "wait hours before changing patients out of urine and recess soaked clothing and or bedding," and "never check on patients." Concerns about communication with physicians - and even the presence of the on-site doctor - are raised, with some residents alleging that the primary physician appears only via telemedicine and not in person, and that there is limited ability to reach him directly. Temperature control in the Gordon unit is described as uncomfortably hot, further adding to a perception of a stifling and unsanitary environment that could foster germs.

    Despite the darker notes, several reviewers commend particular staff members or teams, and some describe positive, meaningful progress for individual patients. Positive feedback includes appreciation for staff who "go above and beyond," and gratitude toward teams that allowed family members to be present during healing and rehabilitation. A subset of reviews emphasizes that the rehab experience can be good, and that the facility can be warm and welcoming, especially when care teams are engaged and the unit is well run. One reviewer even calls out a specific unit as friendly and supportive, noting that "Gordan unit staff were very nice as my sister had to do her rehabilitation there," and another family member thanks the entire administration for their support.

    Several comments also emphasize the importance of personal connections and the impact of consistent, respectful communication. A few reviewers remind prospective families to be actively involved - visiting regularly, checking in with staff, and maintaining open lines of communication - because the care experience can hinge on those daily interactions. There are mixed signals about pricing and priorities: some accuse facilities of prioritizing money over genuine care, while others acknowledge that even within a challenging system, dedicated staff members can deliver compassionate, high-quality care and see measurable improvements in residents' conditions.

    In sum, the overall impression is of a facility that is doing its best in the face of significant constraints. The staff's kindness and dedication are frequently acknowledged, and there are clear success stories where residents received improved care, had safer environments, and benefited from moving to more suitable rooms. Yet the weight of aging infrastructure, inconsistent staffing, delayed responses, and reliability issues - particularly within the rehab and Gordon units - creates serious concerns for families considering long-term placement or ongoing rehabilitation there. The more hopeful notes - moments when routines run smoothly, when a resident receives timely help, or when a move to a private room leads to better comfort - stand alongside the critical reminders to scrutinize care levels, advocate for safety features, and stay deeply involved in every resident's day-to-day care plan.

    Features

    Housing

    • 14 resident community capacity 14 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Lutheran Home Cottages in Clinton, NY is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The community features a dining room where delicious and nutritious meals are served, providing a social and enjoyable atmosphere for mealtime. Each cottage is fully furnished, creating a comfortable and welcoming living space for residents. The community also includes beautiful gardens and outdoor spaces, allowing residents to enjoy nature and spend time outdoors. Housekeeping services are provided to ensure that the cottages are kept clean and tidy.

    When it comes to care services, the Lutheran Home Cottages offer assistance with activities of daily living such as bathing, dressing, and transfers. Residents can also receive help with medication management and coordination with healthcare providers. For those with special dietary restrictions or diabetes, specialized meal plans are available. Transportation arrangements can be made for medical appointments, ensuring that residents have easy access to necessary healthcare services.

    In addition to these amenities and care services, the community provides Wi-Fi/high-speed internet access and telephone service so that residents can stay connected with loved ones. Scheduled daily activities keep residents engaged and entertained, promoting socialization within the community.

    The location of the Lutheran Home Cottages offers convenience with various nearby amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, and theaters. This allows residents easy access to a wide range of services and activities within close proximity.

    Overall, the Lutheran Home Cottages in Clinton, NY provide a supportive environment where residents can receive assistance with daily tasks while enjoying a vibrant lifestyle filled with engaging activities and convenient amenities nearby.

    Nearby Places of Interest

    Physicians

    • Lester Lisa M DDS - Lester Lisa M PC DDS (0.2 miles)
    • Jennifer Smith (0.9 miles)
    • Adirondack Community Physicians (1.5 miles)
    • St Elizabeth Medical Group (1.6 miles)
    • OMNI Pain & Precision Medicine (1.7 miles)
    • Mohawk Valley Retina (1.9 miles)
    • Helen M. Sarandrea P.T. (2.1 miles)

    Cafes

    • Utica Coffee Of Clinton (1 miles)
    • Starbucks (3.8 miles)
    • Raspberries Cafe (3.9 miles)
    • Panera Bread (4 miles)
    • Daylight Donuts (4 miles)
    • Debbie's Cafe (4.6 miles)
    • Bagel Grove (5.8 miles)

    Pharmacies

    • CVS Pharmacy (1.5 miles)
    • Omnicare of Ny (2.5 miles)
    • CVS Speciality (3 miles)
    • Hannaford Pharmacy (3.2 miles)
    • Health Mart Pharmacy (3.9 miles)
    • Randall's Pharmacy (3.9 miles)
    • Walgreens (4.1 miles)

    Restaurants

    • Subway (2.7 miles)
    • Dippin Donuts (2.7 miles)
    • McDonald's (2.8 miles)
    • Wendy's (2.8 miles)
    • Carmella's Cafe (2.8 miles)
    • The Red Samurai Hibachi Steakhouse & Asian Bistro (2.8 miles)
    • Killabrew Saloon (3 miles)

    Theaters

    • Marquee Cinemas - Orchard 14 (3.5 miles)

    Places of Worship

    • St John The Evangelist (4 miles)
    • Our Lady Of Lourdes Ch (5.1 miles)
    • Three Steeples United (5.5 miles)

    Hospitals

    • Faxton St Luke's Healthcare: St Luke's Campus (5.2 miles)
    • St Elizabeth Medical Center (5.2 miles)
    • St Lukes-Memorial Hospital Center - Faxton-St Lukes Healthcare (5.3 miles)
    • St Elizabeth Medical Center (5.5 miles)
    • Faxton-St Luke's Healthcare (5.7 miles)
    • Faxton X-ray Department (5.8 miles)
    • FAXTON-St LUKE'S HEALTHCARE - FAXTON CAMPUS (5.8 miles)

    Frequently Asked Questions

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