19 North Main Street P.O. Box 128, Middleville, NY 13406
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Some of the staff members are friendly and show kindness to residents. The facility provides basic food options like soup, sandwiches, and hotdogs, which some residents may find acceptable. The manager eventually returned the money to the resident after a confrontation, showing a willingness to correct mistakes when addressed.
The reviewer describes the facility as "NOT AT ALL a nice place" and expresses a desire to give it a "zero" rating. The food provided is criticized as being low-quality and lacking variety, primarily consisting of soup, sandwiches, hotdogs, canned fruit, and excessive white bread. Most staff members are described as rude and condescending toward residents, with accounts of staff yelling at clients. There have been multiple medication errors since the sister's arrival, including incorrect dosages and missed medications. The facility fails to adequately address the sister's diabetes issues in terms of both diet and medication management. A staff member attempted to keep part of a birthday check intended for the sister, demonstrating unethical behavior. The reviewer questions how elderly residents without family support might be treated given their negative experience with the treatment of their sister.In the realm of assisted living and care facilities, the experiences of residents often serve as a litmus test for the quality of care offered. Unfortunately, one particular facility has garnered negative feedback from a family member who is deeply concerned about the wellbeing of their loved one. The reviewer reports that their 45-year-old sister, who grapples with both mental and physical health issues, has been residing in this establishment for about a month and is thoroughly dissatisfied. From subpar nutrition to troubling staff interactions, this review paints a disheartening picture of life within its walls.
The nutritional offerings at the facility are especially alarming to the reviewer. They describe the food served as largely consisting of basic items such as soup, sandwiches, hotdogs, canned fruit, and an abundance of white bread?indicating a clear emphasis on cost-cutting rather than nutritional value or variety. For someone with health challenges like diabetes, these dietary choices are particularly concerning. The lack of appropriate food options not only fails to meet basic needs but raises questions about whether residents' medical conditions are being adequately monitored or addressed.
Complicating matters further are reported incidents involving medication errors during their sister's stay. These mistakes included receiving incorrect dosages and even omissions where crucial medications were left out altogether during a visit home over the weekend. Such oversights can have serious consequences for individuals managing chronic health issues and highlight significant lapses in the facility?s operational protocols regarding resident care.
Furthermore, interpersonal interactions between staff members and residents have come under scrutiny. While some employees exhibit friendly behavior toward those in their care, many others have been described as rude and condescending. The reviewer relays distressing accounts where staff members yelled at other clients, contributing to an atmosphere of intimidation rather than support?a critical concern in any caregiving environment where vulnerability should be met with compassion and respect.
An incident concerning financial misconduct adds another layer to this troubling narrative. After sending her sister $25 for her birthday celebrations, management?specifically mentioned by name as Louann?attempted to withhold $10 of that money based on presumptions regarding what her sister "needed." This moment not only raises ethical questions about trust but also illustrates deeper systemic issues within the facility regarding how they manage residents? finances and autonomy.
Reflecting on her sister's experience prompts broader reflections from the reviewer regarding how vulnerable populations?particularly elderly individuals without advocates or supportive families?may be treated in similar circumstances. If staff dynamics allow for mistreatment among residents who may already feel marginalized or powerless, it poses grave concerns about their overall safety and wellbeing within such establishments. The culmination of these experiences leads to an unequivocal recommendation: potential residents should steer clear of this facility to ensure better care elsewhere.
In summary, this review serves as a cautionary tale highlighting serious deficiencies in both the environment and treatment practices observed at this particular assisted living facility. From inadequate nutrition tailored to health needs to alarming medication mismanagement and questionable staff conduct regarding both verbal interactions and financial integrity?the fallout suggests systemic failures that do not just affect one individual but potentially extend across all demographics cared for within its walls.
24 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities Resident-run activities Scheduled daily activitiesThe Middleville Rest Home in Middleville, NY is a premier assisted living community offering a wide range of amenities and care services to meet the needs of its residents. The community features fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy delicious meals in the restaurant-style dining room or prepare their own meals in the kitchenette available in each apartment.
The community offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their medications on time. The Middleville Rest Home understands the importance of mental wellness and offers a mental wellness program to support the emotional well-being of its residents.
In terms of dining options, the community caters to special dietary restrictions to accommodate individual needs. There are also resident-run activities and scheduled daily activities to keep residents engaged and socially active.
Convenience is key at the Middleville Rest Home, with two cafes, nine pharmacies, eight physicians' offices, four restaurants, one transportation option, three places of worship, and two theaters located nearby. This makes it easy for residents to access essential services and enjoy entertainment options within close proximity to the community.
With its array of amenities, personalized care services, and convenient location near various facilities and entertainment venues, the Middleville Rest Home provides a comfortable and convenient living experience for its residents.
Middleville Rest Home is located at 19 North Main Street P.O. Box 128, Middleville, NY 13406 in Herkimer County, New York
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